Ride along with Tesla Mobile Service and fix some electric cars

[@karunald]

Tesla Service has treated me like GOLD. Also had their Mobile Service twice and it was fantastic both times. Also gave me an opportunity to chit chat and learn more cuz the techs were pretty cool people. So happy.

[@khoado123]

Just curious what did they fix for you ? I’m going to have my sensors replaced not sure If mobile service can get this done

[@karunald]

@@khoado123 Camera replacement for beta? I've had windscreen replacement, charger lid issues, minor things. Flat tire with mobile. etc. Make sure they have the right parts in before it happens. If it's a camera swap - I've only heard people going to a service station for that.

[@khoado123]

@@karunald it’s for the falcon wing doors because for some reason when the car sits outside the sun over 60 degrees for too long, it starts seeing phantom obstacles and won’t open

[@karunald]

@@khoado123 Now THAT is an interesting one! wow

[@mele2259]

How much does tesla do the maintenance services for like the tire rotations etc? Thanks

[@seattimetv]

This past Friday the Ranger came and repaired my Model X. 10 minutes and he was done!

[@mwatt3213]

I've had a Model 3 for just over a year. I've had 2 mobile service calls - first for the frunk actuator - it took him 20 minutes to fix in my driveway. The second call was for the glovebox latch bc it would sometimes open on its own. Mobile service fixed it in 20 minutes. The process of setting up appts was painless and the wait time was only a couple of days. These are very minor issues and the experience made me feel better about the brand. They are building cars to last - not ones that need repairs to be a profit center. Any other minor issues or bugs are either fixed with OTA updates or by resetting the cars computer. I love not having to waste my time going to a garage, get a ride there, go without my car for a day or two, etc. Mobile service seems so much more sensible.

[@roadshowautos]

Glad to hear your experience has been positive.

[@abbaby555]

This is a wonderful perk of owning a Tesla. I prefer it to taking it in to a dealer

[@roadshowautos]

Convenience can often be priceless.

[@ChristopherHorton90]

Nice video. Would love to see more like this. I love Tesla mobile service

[@Andrew-zv4fm]

It would be great to see them review other road side services like AAA, Mercedes and any other makes as well.

[@roadshowautos]

I'll run that idea by the team!

[@TRYtoHELPyou]

I have experienced this. Warranty repairs at my house. Went well overall. Sometimes they have to go out to get parts and return.

[@roadshowautos]

When the tech needs to get parts that are not available on hand, is that something you are okay with?

[@TRYtoHELPyou]

@@roadshowautos yes. However it really doesn't matter what I am ok with or not. Reality bites and parts aren't always available no matter what parts shop or what brand.

[@fr8hauler]

Would have liked some interaction with the tech about his thoughts

[@Alex.AL_26]

just had my first experience with mobile service today and it was excellent. Really cool that they offer this.

[@sagarmeena0210]

this model makes so much sense

[@ttbalog]

Looks like a cool job.

[@HighDef69]

The future looks cool. I'm doing the work now to put myself into a Tesla Model 3 or S. Fingers crossed!

[@eamesaerospace2805]

How’s it going?

[@TheRepain]

Did you get one? :D

[@HighDef69]

@@TheRepain sadly, no!! 😢

[@colin1992]

LOVE THIS, i was at work doing carts (i work as a courtesy clerk) one day, saw a tesla mobile service car come to our store, my problem was that my car wasnt receiving the newest software update when its already been out for everyone else, i asked the guy can u push out the latest software update to my model 3? He said sure, he got out his laptop, entered my vin, sent it to my car, next thing i know within an hour, the update i had requested, had been pushed to my car ready to be installed

[@roadshowautos]

That's a level of service unmatched by automakers, given your situation.

[@digimon916]

As someone whose been working on cars for 10+ years, dang these look easy, and an easy job too if youre mobile. Looks like mobile = basic maintanence, small jobs. Shop = underside and serious electrical work.

[@Major_Mason]

Get to drive a Tesla for repairs? Cool!

[@Andrew-zv4fm]

Mercedes does it

[@akzebraminer]

Andrew not really

[@dcharizard91]

The dealer that I purchased my Lexus from has a similar service. They can send out a technician and do simple maintenance things (oil change, filter changes, tire rotations) at my location of choice. For more intensive or serious repairs, they can flatbed a Lexus loaner to me, flatbed my car to the dealer, and flatbed it back to me for exchange when it is done. The only drawback is the need to schedule an appointment quite in advance.

[@wildflower462]

I loved this video. Wish it was longer. Thank you.

[@Odair_Brito]

I keep getting the O2 sensor code. Requested service and never got and I'm still waiting on them.

[@MXALOVE]

I don't care what anybody in the comments says, not having to constantly get oil changes is enough of a reason for me.

[@_Its.vu_]

I just bought the car couple days ago but It show “ Tire pressure monitoring system fault” I tried to schedule mobile service but I don’t where I can find it?

[@tyman3331]

Tesla needs to start producing vans. It seems to be a pretty large market portion.

[@akzebraminer]

IndieRus They have a load of vehicles they need to start production for first. Adding a new vehicle will not be helpful.

[@tyman3331]

AKzebraMiner for sure. I just think vans are a pretty good market for EVs.

[@tyman3331]

マッドルースター Sorry, I don’t see how production of vans could impact robo-taxis in any way.

[@tyman3331]

マッドルースター Why not?

[@dirkdiggler7390]

What are the work hours for a full timer?

[@josebarrera4046]

8am to 5pm 8-9 appointments a day

[@cazu2479]

@@josebarrera4046that sounds cool I would love to be a mobile tire technician

[@messydarkkiller1]

I requested a oil change and they never came. Horrible service

[@scott8919]

My muffler needs new bearings. Why the hell aren't you here?

[@Antenox]

You idiot. Everyone knows the only fluids you need in a Tesla is blinker fluid.

[@yabucoaman]

dam you tesla why did you do that this man is in need of a fresh oil change and oil filter horrible service

[@frankrubio2178]

Lol

[@bearlemley]

No mobile service here in Bangkok. The first service center that just opened up, refuses to sell any parts to an owner down to the smallest clip. The people that did the PPF on our model Yp broke a clip mount on a wheel arch trim piece. They would sell the part and install it my self. So the part was about 40 bucks and I feared that they were going to charge me a couple of hours work to do this simple job. When I got the bill, they charged me ฿68 - 68 Thai Baht which today equals $1.88. (One dollar and eighty eight cents) Maddening Ing for people that covet the right to do their own work, but extra cheap. And… the washed the car, wiped all the little hand prints off the inside back window and vacuumed.

[@jakeeames725]

I do maintenance/refrigeration at a seafood plant in Juneau Alaska. That service vehicle would be perfect. Asking the boss now

[@therainmaker9817]

Illegal immigrants have been offering this service for a while now and its always been frowned upon to take a car apart on the street. In most places with a HOA, you'd get a letter about maintaining the quality of the neighborhood, etc etc. Yet somehow people are all happy to see someone with a Tesla logo come and do the same thing.

[@odvardonald]

With an electric car there is far less mess than with an ICE car.

[@tominator028]

Maybe because one is done by an illegal immigrant and one is done by an American who went through some sort of schooling and is apart of an American automaker company? Maybe just maybe.

[@papablesspapabless1881]

What I want to know is, is their mobile service van also a tesla model? 🤷🏿‍♀️

[@fernandonoriega3141]

What is the yearly salary for a Tesla service tech like this man?

[@Andrew-zv4fm]

Really cool video. I guess this is ok for a person who likes to work outside and in nice weather. I suspect that this would not be ok or doable if it rains, snows or is otherwise cold. Considering that there are little to no moving parts, this would not be a problem. But I am surprised that the road side tech was able to get a floor jack under the car to rotate the tires. I was told by a Tesla employees that you can't get a floor jack under the car because they can not support the weight. I see so many Tesla's on the side of the road with flat tires waiting for a flatbed.

[@scott8919]

Of course you could use a floor jack. You'd just need one that can handle the weight. Plus how many Tesla owners would be so cheap that they'd change the tires themselves?

[@Andrew-zv4fm]

@@scott8919 they can't change their tires. The car doesn't come with a spare. Maybe Fix-A-Flat. I see so many Tesla's on the side of the road. I have been told by Tesla employees that you can't get a floor jack under the car. So I don't know.

[@Andrew-zv4fm]

@@scott8919 also the Tesla they are showing is a Model 3. So maybe a Model 3 you can just a floor jack but the Model S you can't.

[@TheErsatzCrab]

@@Andrew-zv4fm Big floor jack operated by a trained technician? Absolutely. Little twist jack operated by a possibly untrained driver, possibly missing the jack points and damaging the battery pack? No thanks. Likely as much for liability as it is for driver convenience and weight savings. 30% or so of new cars don't come with a spare for weight reasons, and on Teslas there just happen to be a few more reasons why it makes sense not to include a jack kit.

[@Andrew-zv4fm]

@@TheErsatzCrab yeah I get the weight reduction. No matter what car you are in, Tesla, BMW, Mercedes, Mini or whatever it is still a bad idea not to have spare tire of some kind. But as I said before, I was told by a Tesla employee that you can't get a floor jack under the Model S. Regardless if it is from the average person or a trained tech. In the video they showed the Model 3. So maybe with that car yes you can but not with the Model S. Apparently if the floor jack meets the weight requirements of the Model S. The only way to get the car up in the air is by a 2 post lift. Now regardless, why can't these cars come with run-flat tires? They have the standard tire. I see so many Model S' on the side of the road or on a flatbed. The last time I saw a Model S with a flat was on Mother's Day. The driver was on an on ramp and could not safely get off the road. He was down to the rim.

[@newtec-kd6vy]

What do they do if it rains?

[@mwwhatever]

Wish I could do something like this. Feel like I wouldn't be smart enough though

[@davidralyea1879]

Never sell yourself short. I got hurt pretty bad in a car accident a few years ago and was told I'd need a desk job the rest of my life. I'm pretty active now, going to the gym 3x a week and I have a pretty intensive manual labor job now. Schooling/training may be tough at first, but jobs like this become muscle memory after awhile. As cheesy as it sounds, you can do anything you put your mind to.

[@Tang0Fox1]

So why don't they just use the Nissan Ev Van for full electric.

[@2nd3rd1st]

They would have to import it from Spain where it's build and it's already $28k there. Ford Transit is much easier and cheaper to buy and maintain.

[@HikeTheBlues]

Probably because the range is abysmal. If the customer is more than 60 miles from the technician, they'd have to make a charging stop. And that's assuming there's just one client for the day. I bet they easily put 200-250 miles on the odometer on busy days.

[@AustinMichael]

@@HikeTheBlues It's honestly prob more then that. For example there are two service centers in Maryland. Granted both are down in the DC/Baltimore area so they prob handle the vast majority of the cars but the entire state has mobile service. So for example when my mother gets her Model 3 in a couple days their mobile service is going to come 120 miles one way just for me to install homelink. How awesome is that?

[@beverlytaylor-mack9050]

OUTSTANDING!! Is Tesla Mobile Service available in Jacksonville, FL?

[@akzebraminer]

Beverly Taylor-Mack Yes it is.

[@aaronsmith265]

Yes it is.

[@yabucoaman]

i live in orlando and i got the chance to see one i felt like i just saw a unicorn lol

[@akzebraminer]

ADreviews76 There are lots of Teslas in Florida....

[@alothmansteel]

I have problem in my tesla modelS high voltage battery . Its not charge to full . I send many email to tesla in usa . No reply

[@jordanfancy3609]

Aro Alothman I’m pretty sure that’s a setting in your car

[@DieterRust]

I wonder how long until tesla swap out their ford transits for an own brand EV van

[@Andrew-zv4fm]

They could have used their partnership with Mercedes.

[@DieterRust]

@@Andrew-zv4fm Oh, thats a really good idea!

[@renezr70]

Elon said he talked to Daimler about buying Mercedes vans and installing electric power trains. No update yet

[@exo-zaddy4886]

As long as I have working a/c, I work at a mechanic shop making $15 an hour working from Monday to Saturday 10am-5pm, only making 12k a year but there’s other people making more at Walmart in working AC. I’ve been working outside in every weather New Jersey throws at us. From winter to 115 degree heat. But I yet still don’t get paid on what I’m worth. I’ll rather get paid $14 and work in a building with A/C. Don’t say you hate your job without even trying to be a mechanic making less than minimum wage, working outside everyday 365 days a year. It’s jobs fault they have mass shooting at their store because they wanna hire a bum with no degrees than me with 1 college degree

[@alejorivero5767]

So is he not going to torque down the wheels, that little Milwaukee has so much faith being put on it

[@JJs_playground]

Why don't they use a model X as the service vehicle?

[@evans.7501]

The Model X is heavier compared to the other models and it consumes more range.

[@gordonfreeman5434]

What if it rains?

[@keco185]

They have tents they can set up

[@Andrew-zv4fm]

@@keco185 you sure about that.

[@Andrew-zv4fm]

I had the same thought.

[@keco185]

Andrew I’ve seen them use them before

[@frohman10]

@@Andrew-zv4fm yes they used a tent when repairing my model 3 in the rain. The van also had an awning

[@hfe1833]

Why stealership not doing like this

[@fatkid8523]

I think the main reason is waste. Internal combustion engines have a lot of fluids in them.

[@Andrew-zv4fm]

What I find interesting is that I was told that I could not get a floor jack under a Tesla.

[@matty26261]

Andrew you an get a floor jack under anything. It’s still a car

[@cybrtnk]

The car has jack pads. It can defiantly be jacked.

[@itsme209]

Why not just take it to your local shop for maintenance like rotating your tires.

[@teslaourfuture2089]

my model3 got scratched on front bumper, does mobile service do body repair?

[@akzebraminer]

Tesla Our Future You can call and ask, they will tell you the answer.

[@JoshuaSantos04]

At the annual investor meeting this week they said they have just started doing bumper repairs via the mobile service.

[@Sgt_Glory]

@@JoshuaSantos04 That's good to know! Picked up a scuff on my bumper few weeks ago, but it was so minor I was hesitant to go through the process of taking it to my local approved body shop. Maybe I'll check with the service center if mine does bumpers.

[@parag2804]

What's even the need of disliking this video... I mean just why ??

[@Kammaol]

How the hell did they rotate those tires?

[@joeschmo1024]

Kammaol with jackpoint jackstands

[@smithstevan1702]

I wanna be a service tech 😫

[@Townsendcat2]

Everyone has the right to work on their own cars!!!! You are not gonna stop us!! Ever!!!

[@scott8919]

I think they chose a Model S because it's a Tesla.

[@MICHGO1]

SEEMS LIKE A FRUSTRATED DJ PULLED THIS VIDEO TOGETHER.

[@JackRR15]

WHY ARE WE YELLING

[@infamouz111]

i wonder how much these mobile techs make?

[@hllboi817]

I heard horror stories about its battery life in colder climates

[@yabucoaman]

battery drain in cold weather is not new some cars suck more at it than others the leaf would leave you stranded since it has no thermal protection for its batteries in teslas case if you have a winter package car the batteries get warm automatically to keep from draining a lot

[@Sgt_Glory]

@@yabucoaman Here in Canada the sub zero package comes standard on them. When you navigate to a charger it also starts preheating the battery while you approach to ensure you get the best charge speed right away when you plug in.

[@onortosu]

Is this an ad for Tesla? You should mention how long it takes to get parts for a tesla repair usually, and how costly it can be. No way this video approaches any sort of journalistic standards. Put an ad disclaimer will ya?

[@kevinsheppard7517]

cry

[@sadmanh0]

I remember reading about one guy having a tough time cause Tesla refused to send mobile repair cause his warranty ended and the nearest service station was in another city.

[@xAgyex]

0 seconds ago Wish all service could be mobile service. Because if you have to go to service center then good luck. The customer service is terrible. And only getting worse with every new tesla on the road. I truly home Tesla stops and takes a look at how it treats us customers after they have made a sale. Fixing service should be a huge priorities.

[@inoutdoor4211]

These aren't mechanics, so thanks for not referring to them as such, gives us diesel guys a bad taste, makes us feel bad being compared to these frauds.

[@rickjames5998]

who wouldnt want to drive around with mr. peanutbutter man

[@Andrew-zv4fm]

Huh?

[@zuti071]

W

[@littletonybekind]

So if there's a comeback it is referring to the tech and not the car??? Mechanic joke.

[@Supaswol]

Teeethhhhla

[@jaychu3850]

Build quality issues and endless rattles 🤦🏻‍♂️

[@OnTheSnap1]

Jay Chu build quality was worse on my Porsche Macan Gts than my new model 3 performance. This is old fake news

[@jaychu3850]

Google or KZbin Tesla and Porsche build quality issues. I lemon law’d my Model S. I, sure you had real issues with your Macan, no manufacturer is perfect but Tesla has major build issues. That’s why Consumer Reprts down graded them.

[@akzebraminer]

Jay Chu CR downgraded them because they started surveying first production Model 3s, which of coarse will have more issues like every other first production vehicle. The downgrade was bs. Tesla has fixed much of their quality issues over the years.

[@GleasonB]

@@jaychu3850 LOL went from" rattling issues" to "google the issues I just made up" like you had any first hand experience... GTFO. 30k miles in a year on my 16k VIN Model 3 and 1 minor issue with my frunk which was fixed in my driveway in the middle on a NY winter by mobile service in 20 minutes... Also....No rattles what so ever.....