Roccat Syn Max Air Review - A Worthy Option?

[@GadgetryTech]

"Update Thread" - I mentioned this in my review, but right now none of the EQ or sound settings work which is being addressed. ROCCAT has updated Swarm to warn you of this when you first open the application. I will update this comment once custom sound settings work, but for now, just note you will be using the out of box audio configuration. Here's a screenshot of what you'll see... imgur.com/bAuPASQ

[@JuztBillz]

Is it still not working?

[@Apenoot696]

Last thing I heard everything works now, except for microphone and chat EQ.

[@JuztBillz]

@@Apenoot696 yah just got it yesterday and everything I’ve tried works including the eq

[@Apenoot696]

How do you like it so far? Kind of want to buy them myself but already have a bunch of headsets including a (wired) Nova Pro. So probably redundant

[@JuztBillz]

@@Apenoot696 The sound is amazing and has great directional audio. You can also completely change how they sound with the eq. I have the bast boost on and have it raised a bit in the eq and they have really deep bass without distortion. Also very comfortable and lightweight.

[@WhiteHartMart]

Another great review 👍 Was looking at these as an option - once I got to the volume wheel not working on PS5 and Mic Test parts, I realised this wasn’t the headset for me to drop £200+ on 😉👍

[@TrekBuilder]

Thank you for the review. Another great video!! One thing to mention, but the only other headset with charging station that allows you to use an external power source is the recently revised RIG 800HS. The only other one that I know of would be the Steelseries Arctis Pro Wireless which had a dedicated DC input. Other than these three, I don't think there is any others.

[@GadgetryTech]

Thanks TrekBuilder! I have Trek bikes btw :). I've owned the RIG 800 series before. Lots of fun to use, very comfortable too. It works well on console but had some serious signal distortion issues on the PC side that was replicated through more than one unit.

[@ScubaProDiver]

I have the Nova Pro Wireless, Stealth 700 Gen 2 Max, A30s and the InZone H9 lol and they all sound amazing. From call of duty, God of War, Gran Turismo 7 the sound quality on all 4 are great. As you can tell I play on the PS5. I own those 4 headsets because of your reviews, I believe you are the best headset reviewer on YT with the amount of detail in your reviews but when you talked sound quality of the headsets I listed above to how you compared them to this Roccat headset I feel like there’s a hint of bias because you were sent the Roccats? Maybe it’s just me but from the way your opinion “changed” about the sound quality of the Roccats competitors to their own individual reviews was a bit odd. Still love the videos! Keep up the good work

[@Amp_Edition]

You might pick up new things when returning to headsets you haven't heard when revisiting and comparing. My opinion has changed about the gear I own, when I get something new I always compare it to my old stuff. I mean why keep it if it's not an upgrade right? While comparing, I'll notice flaws in sound on my older stuff that I never noticed before, resolution, sound stage or whatever.

[@5_i_v_e]

Joe, another great review! My Max arrives today! Keep doing what you do, it’s definitely appreciated!!

[@famezy9103]

This is the problem with some headset companies. They don’t do enough to compete. Yeah maybe the sound is really good, yeah it’s comfortable, but in 2022 to release a brand new headset with only 16 hours battery life is definitely a deal breaker. It has a charging dock, but the problem with built in batteries just like any other electrical device is, more frequently you charge a battery, quicker you deplete it’s overall battery life and won’t last as long. That’s why SteelSeries developed their batteries to be swappable, so after a while if the battery life starts to reduce, simply buy a new pair for £20 I’ve tried and tested many headsets including the latest SteelSeries Arctis Nova Pro and I can honestly say that to my hearing the sound difference between the new headsets compared to their previous versions isn’t night and day, so it’s definitely not worth upgrading until a completely new driver is developed I think the best sounding headset is still the Audeze Penrose and the sound between this and any other headset is actually night and day, but the Audeze Penrose has so many faults like very low battery life, uncomfortable, connection issues, even it’s dedicated app on an iPhone isn’t compatible with the Penrose To me it seems like these headset companies are now concentrating more on features and functions rather than actually developing a brand new sound technology and it’s obvious why and that is because a new driver technology needs to be developed I think I’m sticking with my Astro A20 Gen 2 until I see something actually new and not another headset where the company more concentrated on the features and functions instead of the sound. As I mentioned above I’ve tried and tested many headsets and they all give me the same distance and clarity for in game footsteps, give or take a couple of decibels and meters. I still think with the Astro A20 Gen 2, Astro accidentally developed a great headset without realising and priced it cheap at £100. It’s loud enough, great clarity, great imaging and great comfort on the ears with its memory foam velour ear pads. When Audeze releases the next generation Penrose I’ll try that instead of any other brand, because I’m not confident with other brands releasing a new headset that’s isn’t going to be a night and day difference compared to its previous version

[@garethg8226]

Well said.

[@xblur17]

17.5 hours with RGB off should be enough for 99% of gamers. Just put it back on the dock whenever you're not using it, and you should never run out of battery. You can also have it charging while using it, and probably get hours worth of use out of a 45 min charge while plugged in and gaming.

[@famezy9103]

@@xblur17 Yeah true, but that’s not the point I’m making. The point is, if the competition has headsets with double the hours of battery life, then it’s a bad move to have such low battery life. The other point is, I’m confident the sound of this headset isn’t going to be any different to the competition and there are headsets out there less than £200 that would give you the same if not better sound. No way anyone can tell me this headset at £250 is going to beat something like the new SteelSeries Arctis Nova Pro Wireless or Audeze Penrose or even much older wireless headsets that were premium priced headsets. It’s obvious they’ve concentrated on features and functions more than anything else

[@AbstiiaN]

Should try the JBL's Quantum 910 Wireless

[@5_i_v_e]

Joe, Received my Roccat Max n had a few days to check it out. The sound is incredible, right up there with the penrose! Comfort is unmatched also! My go to gaming headset for now!😂 Thank you again for these awesome reviews!! 🙌🏽🔥🙌🏽

[@GadgetryTech]

That’s great to hear!! If it worked better with Mac I would use it for all my PC stuff but as of now that’s the last piece missing. They do indeed sound amazing

[@Shr1mpel]

Thanks for the info, just bought one for 115 euros mostly because of the crazy discount but i wanted to know more info about it first. Very helpful

[@LeFuzzyDunlop]

These seem kind of perfect for me. I have tried so many headsets since I had to replace my A50s and these seem to be pretty similar with the dock. Great review as always. I just ordered some, so hopefully I have finally found my replacement headset. I have returned at least 9 or 10 other headsets over the last year or so.

[@GadgetryTech]

Praying this is the right one for you Fuzz! Drop a new comment here after you had some time with it so I get the notification and hear what you think! Best of luck.

[@LeFuzzyDunlop]

​@@GadgetryTech I will report back after I have used them. Sorry about the edit, I found the information after rewatching the sound section.

[@AbstiiaN]

Any updates?

[@LeFuzzyDunlop]

@@AbstiiaN I decided against trying them in the end

[@AbstiiaN]

@@LeFuzzyDunlop which ones did you buyed?

[@xblur17]

Just ordered these off your recommendation. They actually ended up costing $320 CAD ($230 USD), and I'm super stoked to get them in early next week! Hoping the software issues will be resolved by then. I am coming from a G Pro X Headset, which I manually EQ'd, but based on your reviews, I have very high hopes for this one!

[@Aksidia-of-Terra]

Hey man! I'm thinking of buying those, how do you like the Roccat Syn Max Air so far?

[@xblur17]

@@Aksidia-of-Terra Really good headset, have loved my time with it so far. Great sound, sound stage, super comfortable. All software works now and has plenty of customization!

[@UmarAbid]

thank you so much i might pick this up keep up the good work

[@GadgetryTech]

You bet!

[@alpha0meqa]

Saw you mention in another comment that you'll be doing some comparison. I literally just jumped on the nova wireless and this headset seems great too. So can't wait to hear you compare it to that, same price since nova had that 100$ off sale, but usually different price range.

[@Duffloop]

Gonna give these a bash - the arctic nova pros were sweaty as hell, and the earcups were a tidge too small but what really put me off was buzzing/intererence when using BT and ANC. Fingers crossed...

[@DeX9O2]

Great review as always! Which would you pick at the present time the Max Air or H3PRO for PC gaming?

[@Godlyblurrs]

I just got the virtuoso rgb xt’s and the sound imo is ok. but the bass is just lacking so much. Boosting it up using either icue or atmos it just isn’t enough. I’m so disappointed. And probably gonna take it back.

[@ZRockwell]

Hey do you balance having a career, with doing KZbin and being a parent? Btw you content is incredible, easily my favorite review period.

[@GadgetryTech]

Thanks so much Zack! I'm just always going! My wife is a stay at home wife so she helps with the kids for school. In the evenings it's family time and sports, then once their in bed I balance time with the wife and the channel. I stay up VERY light which helps. Luckily I don't need too much sleep to function haha. Thanks again for the kind words 🙂

[@BoBoBiBo]

nice review, just bought this one for only 70 US dollar. This one reallt seems to be an nice one :)

[@therealskiiizo]

i dont really mind the hours part, im not gaming and watching anything on my pc for 13-16 hours at a time i play for a few hours watch tv and youtube for a couple hours and charge em when im done

[@JuanDevill]

Hey GadgetryTech could you do a review of these two headsets the Havit H2002D (one of the best selling headsets) and the Redragon Zeus 2? My Razer Blackshark V2 X headset stopped working and so I wanted to buy a new headset, but I'm undecided between these two headsets, the Turtle Beach Recon 500 or the HyperX Cloud X, which one do you think I should buy? I wanted to use the microphone of this new headset in Livestreams and PS5. Thanks.

[@GadgetryTech]

Hi Juan! Not sure if I'll get to review those models you listed sometime soon but I can say of what you listed and what I know, the Recon 500 is pretty amazing. If you can give that one a shot you'll love it!

[@JuanDevill]

@@GadgetryTech what do you think of the recon 500 microphone, do you think it has a good quality for livestreams? Thanks for the help.

[@Amp_Edition]

​@JuanDevill he did a review on them lol, look up recon, and then add Gadgetry Tech

[@SiddharthShah-w7e]

I am getting a deal on these. They are on clearance at Best Buy for $87.99. Could you please help me deciding if it's a good deal today?

[@callumhowes8093]

Hi guys. And gadgetrytech I tried out the roccat last night and wow it is by far the loudest wireless headset and that out the box sound is great. Alot better than the verturoso xt. Unfortunately they were giving me some pressure on my glasses behind my ear. Maybe just because they are new and need to stretch a bit for my head. I also can't wait to try out to eqs when the swarm software up and running for these because like I said before out the box they do sound great. But that main point if they still continue to affect my glasses then I will have to d Stick with the comfortable h6pros. don't get me wrong the roccats are very comfy but either the shape of my head or style of my glasses is causing some issues.

[@GadgetryTech]

I’m sorry to hear about the glasses comfort. It’s a challenge with ear pads like this because they fit different people differently of course. I hope they break in for you! Yeah they definitely get crazy loud.

[@tokyo1937]

I was sold until I learned about the clamp force...i have a big head and have had problems with tight clamp force with almost all headsets. can you recommend anything similar with less clamp force?

[@yuiop2703]

Same. I want a premium headset, but they all clamp too much. Astro A50 was too tight, and the Steelseries Arctis Nova Pro Wireless has that awful ANC bump

[@olli6265]

Try the Astro A30. Works well for larger head sizes

[@xblur17]

This doesn't have a strong clamping force at all. I am very sensitive to it and these have been super comfortable. It only happens in the first day or two of use, until they "break in".

[@fabiohildebrand9193]

Would you rather use and have this headset or the turtle beach stealth 700 gen 2 max? From your opinion?

[@rorytaylor626]

The mic sounds pretty bad. Like traffic report from the GadgetryTech newscopter. Hopefully they are able to patch in the EQ functionality so you can tune it better. I know you mentioned using these with PS5, but I'm guessing no wireless with the Series X only 3.5mm?

[@GadgetryTech]

No Xbox support at all! No aux input. Roccat won’t ever really support Xbox wirelessly because it would encroach on their sister company TurtleBeach.

[@rorytaylor626]

@@GadgetryTech Ah, yeah that makes sense

[@dannymc8449]

Can these be plugged into a PC and PS5 simultaneously with that extra usb ?

[@Ikerga]

Wow! I was planning to buy the Audeze Penrose on sale for 229€, but after watching this video i´m not so sure anymore. This is the first wireless headset im buying and i plan to use it primarly on PC, Switch and Steam Deck, for gaming, also gonna use them to watch series on a tablet. Im just not sure about one thing, do the Roccats come with an USB A dongle? Or do they just work with the dock? In that case i would have to connect to my devices other than the PC via Bluetooth, that would not matter to watch series but, would the gaming experience on the Steam Deck/Nintendo Switch worsen? (I only play shooters/competitive games on the PC, so i don´t think the high latency would be a problem there, im talkin about the sound quality in general), sorry for the long text. I understand the Penrose have slightly better audio quality while the Syn Max Air are more comfortable, (i also know all the issues people tend to have with the Penrose). So, taking all that into account, which headset would you recommend me for multi-device use? Love your vids, have a good day.

[@EternalKing06]

Amazing review, but I really wish you also measured at least the Bluetooth latency.

[@GadgetryTech]

Thank you! I’ve tried but haven’t been able to produce fully accurate, repeatable results, so I don’t numbers as an official measurement. When I can, I will try to find a method to produce those numbers accurately.

[@JohnGotti_]

I am a Playstation user, would you rather recommend this one, the Astro A50 or the Sony Inzone H9? Greetings from Germany and thanks for the top content

[@hughroe8598]

How does it compare to the Nova 7 and what's the comfort like for glasses? I am looking to get a headset with simultaneous bt and they are around the same price in the UK

[@romandres7690]

It's a revamped Turtle Beach Ear Force Elite 800.

[@teesofa132]

So my left ear in my headset (currently have the Astro A40’s) busted and was looking at getting these. Would you recommend making the switch?

[@ppuniisher1559]

I have turtle beach 700 gen 2But there are problems with the dongle and I will return it to the seller... Do you advise me to take the headphone instead, especially since I found it in my area for only $200

[@A1000GramsRaw]

@gadgetrytech I use all your eq settings all the time and love them. So that being said, what do you recommend over nova pro wireless and roccat max syn air? I’m mostly on pc and I just bought the nova pro wireless on sale $250, should I get the roccat max syn air over the novas?

[@A1000GramsRaw]

@gadgetrytech

[@PandaXpress17]

Did you ever get a chance to compare the two? I have the Novas but not 100% sure about them

[@GadgetryTech]

I will try my best to compare soon! The channel has grown a lot, very rapidly, and now have about 15 more products I still need to review before the holidays. This is definitely an important comparison

[@fahadsky]

@@GadgetryTech im really torn between the two right now, will watch the comparison once you upload it! keep up the great work brother.

[@jj515789]

Was possibly considering this, but you really can’t use the volume wheel to adjust volume on PS5?

[@GadgetryTech]

It didn’t work for me when I tried and the manual specifically states it doesn’t work either. Not sure if it would change down the road but that’s how behaved for me.

[@Strange0685]

I had some problems with installing the update for this headset when I got it, still can't update it. Any help? please?

[@garethg8226]

At least they don't use the godawful Neon software like the first version. What's with that battery life though? I know it has a charging cradle but even still, 13 hours is just terrible for something that's so expensive.

[@GadgetryTech]

Yeah I definitely wish it was higher. Corsair still rocking 13 hours or so on the XT and you're lucky to hit 15 hours on the Astro A50, even without that one having BT and RGB. 700 G2 Max, Nova series, Inzone, EPOS all have better battery life for sure

[@khandzi]

neon is definitely on top atm, the swarm software is completely sloppy. lol

[@Kipacus]

WIth the simultanious bluetooth, would it also work say by dongle into a ps5 and bluetooth to a PC? I am trying to find a headphone that can take two audio inputs (one from PS5, and One from PC) at the same time without a mixer. I used to do this with my logitechs via USB Dongle in my PS5 and 3.5mm Aux into my PC. Any suggestions?

[@jamesstevens968]

Hi another great review but I need your opinion your the headphone king I play on ps5 I don't have a PC I have the nova pro wireless gaming headphones and I have the astro a30 wireless gaming headphones I like the a30 better I think they sound better even though they only have two equalizer settings I guess they work it saids active battery Life is awesome these rocat are these better than a30 do they sound better now this would be for my ps5 only because you said these are your favorite wireless for PC but how about ps5. How would they be just as good and should I buy these for the ps5 or keep the astro a30 please what's your opinion you had the chance too listen two both what would you pick for the ps5 thankyou

[@GadgetryTech]

Hi James! The Roccats sound better but do not work properly on PS5. They are stuck at max volume unless you adjust volume on your controller which I'm not crazy about. Roccat targets PC players, because they have the TurtleBeach lineup for console. A30 is bang for your buck king in performance right now, but the 700 Gen 2 Max is still a lot of fun and enjoyable.

[@MSKH1970]

Great video and channel,I sub'd🔥🔥🔥

[@johnsenttv]

What ear pads I can slap on the syn?

[@ihorkram]

Thanks!

[@EternalKing06]

How is Razer Barracuda Wireless/Pro compared to this?

[@AbstiiaN]

This one or JBL Quantum 910 Wireless?

[@mikkelkristensen3841]

Why arent you using the neon software from roccat?

[@GadgetryTech]

They are not going to use Neon for the Max. I’m starting to think Neon will go away soon but we’ll see.

[@mikkelkristensen3841]

What a shame, I like the design and funktionality alot better than swarm, which i find old and dated.

[@Th3PROfessa1]

if you read my message give me some advice. here is where I'm at. I'm 40 years old and been playing FPS since my mid 20s starting with Bf2 MC on PS2. I've had all the good headsets throughout the Years and lately been wanting to upgrade. I'm on a Series X and currently use the Turtle Beach Atlas Elite. I like them but they are wired and I hate the cord. They sound great and are decent in comfort. I want to go wireless and my budget is 250 or below. I've watched all your videos and know there are many good options. ill only use these for gaming and primary for FPS only. Maybe some movies also. I want to have the best advantage I can hearing footsteps and important audio cues. comfort is a big deal as ill wear them for generally 2-4 hours at a time or more. give me your top 2 options for this and if you have time. let me know why!! thanks and keep up the good work. I enjoy watching your in depth reviews from one dad to another!!

[@Billiewitches]

Steel series for comfort. I’m 58 had so many headsets over the years. Steel series are the most comfortable and fantastic sound.

[@rorytaylor626]

Try the Steelseries Nova 7X, I think they're $180 iirc.

[@broyalty86]

I got a few tips you probably already know I’m an old dude too so I gave up on being “Gud” my kd went from 1.1 at 20’s to 2.0 in late 30’s. So I’m not giving anyone advice on games cause I suck anyway. But shopping? I can do that. 1. It’s close to the holidays and depending on where you are massive deals are incoming. 2. don’t rule out models from 2020 or 2021 UNLESS there is a feature you have to have! 3. Always look for performance to price. Example Turtle beach stealth 700 gen 2 were awesome for 150$ if you see them for 75$ that’s a huge performance for little price. 4. Always know the return policy and time limits, use the best and easiest sites/stores for returns. 5. Watch other reviewers NOT BECAUSE I DONT TRUST GADGETRY but because I HOLD HIM AS ONE OF THE BEST. If other reviewers agree it’s a slam dunk. Hope you find what your looking for! PS: I went with turtle beach stealth 700 gen 2, based off this channel. Love them compared to my previous Astro A50gen 3, the USB sound on the Astros seemed off. After getting the TB700G2 I could hear details I couldn’t with astros on XSX at least. Anyway found them on Walmart new for 99.99$ a month ago and got a 25$ rebate for some reason so ended up spending like 82$ on the headset. You have a way higher budget and can basically get anything if you time it right!

[@GadgetryTech]

If you like the Atlas Elite, the 700 G2 Max is the spiritual successor in terms of sound quality. It's crazy comfortable but the clamp is rather high. If you don't mind sacrificing some bass performance and don't mind a brighter sounding headset, the Nova 7X is the comfort king for the money right now. Great discussion everyone!

[@gabrielionita9016]

Can someone tell me why they stop randomly while I'm playing?

[@jimmy-the-bear]

EDIT: Avoid these like the plague, mine had a faulty mic, confirmed by Roccat support, still waiting on it to be resolved 2 months later. Also they turn themselves off when they receive no sound for a short period (this can't be disabled) even when connected to bluetooth so you think you can take calls then realise the headset powered off. The voice over announcements when turning these on takes about 20 seconds and drowns out everything else being played. The dock is super fiddly to get the headphones in the correct position to charge. They are a very large fit and I have large head. Also after using for a couple of months the audio quality is mediocre at best.

[@jimmy-the-bear]

Thought I would just add a few points now that I have had these headphones for a couple of weeks. - Headphones don't just easily seat in the dock for charging, you have to mess around a bit to get it in the correct position. - Would be great if they powered on/off when you put them on or take them off the dock - Headphones don't hold their position when you take them off, so you do have to re-adjust them every time you use them - Power on & bluetooth buttons are really slow to respond, maybe 5 seconds before you get the audible notification that the button press worked - I have a big head and use these on the smallest setting and clamping force is light so definitely try them on somewhere first if you have a small head. Otherwise the audio quality is really good, mic is decent those few things aside I still really like these headphones.

[@partyground_pag]

I also used it for 2 months and my thoughts are similar to yours. First of all, my head is small, so it is not fixed properly, the parts that stretch and shrink are not fixed well, so it is uncomfortable, and it takes a few seconds to place it on the charging dock, which is annoying. However, I really like the soft cushion and good sound. I think it would be a really good headset for people with small heads.

[@callumhowes8093]

Just order this should be coming tomorrow. I have been through a fair few headsets the past couple months trying to find the right one for me. That include Steelseries nova 7x, razer barracuda pro, corsair xt with wicked cushions, razer hypersense v3 , epos h6 pro with gsx 300 dac. Only one that has come close to what I like with sound is the h6 pro. But we shall see how this one goes. If it's not I'll just stick with the epos h6pro. I have debated purchasing the h3 hybrid pro as I like the h6 pro so much maybe it might match the sound even if it is wireless anyone tried both ? The hunt for my perfect headset continues. 🤣

[@callumhowes8093]

Another not I do want to try the vzr one but unfortunately not coming to the uk till next year apparently 😕

[@garethg8226]

I use the H6Pro with the GSX1000 and absolutely love it. Was going to buy the H3Pro Hybrid but it's just too expensive for me. I wouldn't use the ANC personally. Sometimes i miss wireless but the H6Pro is just so comfortable that i think i'll stick with it.

[@callumhowes8093]

@@garethg8226 it is soo comfortable it's by far the most comfortable iv tried for my head anyway 🤣 iv seen the gsx 1000 looks great. Would you say it's woth upgrade from gsx 300 ? The h6 came in a bundle for like 180 pound or maybe 200 I can't remember so I thought worth try. I'm not really bothered for anc either but I think I do like the convenience of wireless.

[@garethg8226]

@@callumhowes8093 I've not used the GSX300 so couldn't comment on that. I've had the GSX1000 for a good few years but it was put in a drawer as i went on to wireless headsets. Dug it out when i got the H6Pro's and it sounds great with them. I also have the Sound Blaster G6 which is also an amazing gaming Amp/DAC if you can find one of them going cheap. Highly recommended.

[@callumhowes8093]

@@garethg8226 ill have to check them out cheers.

[@prozerbak]

Compare to nova 7x?

[@GadgetryTech]

Video coming with comparisons :). 7X is a great value and is extremely comfortable. Syn Max Air has it beat in pure sound quality, especially if you like any decent amount of bass.

[@prozerbak]

@@GadgetryTech I am just now looking for new headset. Mainly to use with PC and occasional with xbox. I do like simultaneously bluetooth to be always connected to my phone in case of any calls. There is not many to choose to hhave it all. I wonder if should I go with 7x or find something else compromising connectivity with xbox.

[@danjan1356]

For 100 bucks, os a ps5 gamer going to be just as hally with these as the 170 stealth max g2?

[@TicoLehtinen]

Bought these for 70€ on black friday 😮

[@joona425]

itekki ostin

[@TicoLehtinen]

@@joona425 Mitä oot tykänny?

[@PandaXpress17]

I'm having a hell of a time getting my mic to sound good on my new Nova Pro Wireless - they are super comfy and sound great - but the fact that my mic has to be perfect in front of my mouth is a huge annoyance. If I turn the mic volume up to 10, then it picks up ALL the background noise, even with all of the sonar tuning done. If I turn it down, then the mic needs to be damn near in my mouse. Would love to hear your thoughts comparing the Syn Max Air and the Nova Pros! A mic comparison would be awesome. Love all of your vids, thanks for the hard work.

[@KhaozHandlesz]

@gadgetrytech I just purchased these and im trying to do the firmware update but everytime I do it it tells me update failed. Can you please help me out on trying to resolve this?

[@brucelevy]

Do you have a firewall or VPN running while trying to do the update? I just got them today and had no problem updating. Both the base and the headset needs to be plugged un to the computer.

[@KhaozHandlesz]

i think i do have firewall but not too sure im going to have to check that. Thank you!

[@KhaozHandlesz]

@@brucelevy i got it to update but now when im in a game of mw3 i cant hear people talk in the proximity chat. Do you happen to know why?

[@yaboi5011]

Y’know, 16 hours is good because you can just charge it overnight.

[@Luckboy28]

The mic sounds like you're stuck in a tin-can underwater. Am I missing something? How does that qualify as good audio?

[@GadgetryTech]

Sounds like you are using Bluetooth or the game audio is being sent to the chat audio. It definitely doesn't sound like that if the output is set correctly.

[@RejectedGalaxy]

Anyone who's tried both this one and the Arctis Nova 7, which one is better? My Razer Blackshark v2 Pro has had static issues since I got it, and it's getting worse as time goes on so I'm looking to upgrade.

[@GadgetryTech]

Nova 7 seems a little more stable but Syn Max sounds better. Much more powerful sound

[@Goryglory0209]

Maybe made in the same Chinese factory as turtle beach. Same tones. Same kinda pads and copied super human hearing .

[@garethg8226]

Roccat is owned by Turtle Beach.

[@Juice_VI]

That battery life….

[@tokyo1937]

yeah but with the dock it's much less likely it will get depleted too soon

[@xblur17]

@@tokyo1937 I feel this is what people are missing out on. You can just quickly drop it on the dock, or if you forgot to charge it, just have your headset temporarily plugged in while gaming - which also charges it. 17.5 hours of battery life (with RGB off) should be enough for 99% of gamers, rarely does anyone goes for longer than that without taking breaks - and if you do - this one ain't for you maybe.

[@FredFlexDK]

THIS HEADSET DOES NOT HOLD UP WELL. I bought this and was never blown away by the sound because I come from from the expensive Asus headsets (Best sound quality I've tried in a headset). However, I was decently satisfied until an update on the roccat swarm software f'ed it all up. No sound what so ever, unless I pair my pc to the headset via bluetooth and shortly after, the right earcup broke (I have dropped it very few times and it never leaves my desktop). ALL WITHIN A YEAR! Do not recommend

[@holysmoke7887]

just get nova pro wireless and be done with it.

[@xblur17]

I tested the Nova Pro for a few days and disliked it, returned it. Hoping for more out of this one.

[@holysmoke7887]

@@xblur17 dumb dumb if you think these can beat the nova pro.

[@RejectedGalaxy]

@@xblur17 Did you end up getting this one? I'm debating between the nova 7 and this one, which one did you like better?

[@Mighty_Lucic]

Do not buy, it is not worth your money. The stand is very impractical and ineffective. You have to struggle while the pins line up to charge the headphones!

[@jakethesnake5638]

I have the headset but im making updates to software but once an update fails, it won't let me update it again. I can't even reinstall software because it won't let me delete it. Might refund and I don't recommend this headset.

[@haveacigar5291]

these look like some dollar store version of a "gaming headset"

[@lepetitgobelet9074]

dont buy these i bought one and they cant charge

[@ecosti]

u just got a bad model brother

[@lepetitgobelet9074]

@@ecosti yep kinda was very angry when i got a broken one...

[@ecosti]

@@lepetitgobelet9074 did u return it and got a different one or the same ,