Rogue Traders - Plumber Rick Goldthorpe (2018)

[@dannyp7791]

When a couple of blokes turn up in a Peugeot 406 you know yer getting quality

[@machomanOOOOHYEEEAH]

tmilknosugar ........406 is a superb model, would have one any day of the week

[@gregoris69]

kzbin.info/www/bejne/bX_Vh353p9ijirs

[@eccIefechan]

Perhaps you're seeing a different part from me, but the car I saw was a VW Passat.

[@vinparaffin6082]

eccIefechan .......yep, a Peugeot 406 fitted with V.W. badges! Send for rogue traders!,

[@MrSammyTeee]

someone owns a 406

[@LuxioV2]

Pro tip: if a plumber turns up wearing Adidas and probably stinking of weed, best to ring someone else

[@truth.speaker]

What about Nike?

[@jdm9268]

​@@truth.speaker😂😂

[@covmiss1]

🤣🤣

[@peterbacon683]

If it’s Sergio Tacchini, give them a tip.

[@evervol1]

Where's the weed come from?? Nothing about that was mentioned ?

[@JBCreatesUK]

This presenter is mega, i could watch him all day

[@JETFORCEJUN0]

Matt Allwright is a national treasure.

[@scousertom0388]

@@JETFORCEJUN0 Agreed. Matt, if you're reading this, you are a legend.

[@I124q.....28]

Hes a nonce😂

[@UkeofCarl]

I agree.

[@crankbreath176]

Quoting the song as he’s speaking to him had me in stitches !! Hahaha well done Matt and team

[@cannonfodder6654]

Anyone needing quality tradesmen word of mouth from friends and family is usually a good start

[@kreh1100]

Love the "Rick Rolled" theme and actor. Great dancing Matt!!

[@mrexe9283]

I always wished that Matt had the police outside, so when one of these people broke the law they are met by the police straight away, that would stop them

[@MarkPearce-u7m]

Police only turn up if hurty words are used.😊

[@aquacruisedb]

@@MarkPearce-u7m Your comment isn't funny... because it's completely true!!

[@geedee1264]

And get you gave us the RUC

[@philipjohnkaye8890]

They can't do that, it's entrapment.

[@RadagonTheRed]

That RickRoll though! That was brilliant. 😂

[@ColonelBummleigh]

Yeah,10 years ago.

[@FriendlyHomie]

The end was so funny, he was shaking so much couldn't even put the thing back on 😂

[@penguinbadgerturkeybear4343]

The Rick Rolling projector was genius!

[@gasman417]

I Quoted for a new boiler install a couple of months ago and the price was accepted, two days later the customer told me he had been quoted £200 cheaper and cancelled. Two days later he called back and asked if i could still do the job as he had checked this bloke out. Same Guy. Still at it.

[@andysedgley]

Thanks for the update

[@messumahmed1833]

you are an awesome human man.... I wish I could tell you that in person.... and its the best thing I do all night watch your programmes and watch you blow these pesticides down the dark... keep rocking Rogue Traders... hahaha

[@robertstrickland7214]

Hi rogue trader's.jst found ur excellent show.im from new Zealand and have a rogue property manager.thnks to ur show I now have harcourts realestate Huntly new Zealand under investergation.So cheers.rogue traders is a programme tht protects the people.thnk uz.i wish we cud rogue traders in new Zealand.

[@davidcaldwell6627]

Hes still at it this year 2024.

[@joe_croupier]

really ? so these guys need to keep up with him or not ... what a waste of time

[@Kpkracken]

​@@joe_croupiertrust me, gas safe are useless, just there to take the money from those of us who are registered

[@Run187]

Well be a shame of someone forwarded this to police ..

[@Unknown65151]

He lives in St Helens, just searched him on Facebook 😂

[@causetheplumstasteyum7848]

@@joe_croupier Not really this show was about naming and shaming and raising awareness , if people are so gullible to hire some mug like this doing no background checks , they only really have themselves to blame don't they ... how hard really is it to use the internet to do abit of research beforehand ?

[@rosematthews1471]

I tripped over this channel and love it!! I live in California and am a huge fan of British tv. I tip my hat and bend a knee to the creators of this program. Wish there were a version in the USA

[@chipbuttytime3396]

Rob Wolchek does a segment called The hall of shame, there are loads on youtube, he is from WJBK-TV Fox 2 News in Detroit

[@dunique26]

Hilarious the video just pops up next to the dude. His face priceless...lol

[@seamustabor6172]

Never have a plumber who is free to work on the same day as the quote

[@NelsonVanDweller]

Exactly. Always go for a plumber that has a full schedule and cannot come out. That's when you know he's quality

[@revolverboomboom9776]

@@NelsonVanDweller If you want a top quality job done, sometimes you need to be willing to let the floor rot through or shit in the woods like a pope.

[@Woohlii]

Fitted a brand new cylinder and then offers to convert the boiler to a combi which give instant hot water, meaning there's no need for a cylinder, right?

[@XxLew]

That's correct

[@dylon7418]

Unless there is two working heating systems no? Like the cylinder could be used for another water supply?

[@johnmoriarty7331]

Yup

[@olliesutton1804]

keechmabreeks combi means its instant hot water. it heats it up as you use it and is on a pressurised system. No tank feeding the radiators

[@olliesutton1804]

As in it heats up the mains water so its mains pressure hot water

[@Wasmachineman]

I love Rogue Traders and Matt's antics.

[@VenomBGR]

This is one awesome TV presenter. He's been around forever and still so entertaining to watch

[@xPathanTiggax]

Why would you pay £1000 up front and leave your home to a person you never met before with your house keys?? 🤦‍♂️

[@Xbot4Life]

She is probably too trusting (not any more though) and probably had to go to work but couldnt find anyone to stay in the house. I say this because my mom is like that and was in the exact same situation and left the guy to work, he didnt leave or anything though.

[@wozza12341]

He obviously means the black women you plank.

[@Htiler]

Should have got the black woman to turn up when he was about to get paid for the cylinder.....gave her the money instead.

[@wardy940]

The grand was supposedly for materials. But, any decent tradesman would have an account with places that sell materials, so they can get them without upfront payments from customers.

[@stevewhitehouse1660]

Beggar belief !!!!

[@AllenHart999]

Happening more and more. I went to one this week where builder has installed boiler, also went to one last week and the week before. Nothing is stopping them.

[@cyuiyuwyguiyui]

Let me guess,he received a fine of 1 pound and is now off scamming other ppl.. British laws,lol

[@Ben-ht2cv]

Yeah we should just throw everybody in jail like the good ole' US of A instead. lmao

[@hexagon9895]

cyuiyu wyguiyui you're just making it up lol

[@Honking_Goose]

So u have no idea the punishment u just say oh British law is shit LUL but u will never research the actual punishment because in your fantasy world they got no punishment?

[@JWB86]

If he were Muslim he'd be given a company car...

[@dannydorko7075]

We're too lenient, america is too harsh.

[@kreh1100]

I love Matt, he is so goofy! I remember Rick Rolled and I love that video.

[@whatsmynameagain7774]

this is gold

[@CoinsAndCapsaicin]

The sheer amount of rick roll puns is unbelievable.

[@fro0tyl0opy87]

17:03 "Don't let him bleed you like a radiator" - LMFAO :D

[@scottishjimmy9813]

Had an awful job done by a gas engineer. Gas Safe came out and investigated. The investigator did a detailed report and sent it to HSE whose only concern was that the engineer was not properly registered. The engineer registered retrospectively. That was it. So gas safe and HSE will effectively do absolutely nothing.

[@hankattack]

Lol what a muppet. And still amazes me customers do not ask to see an engineers gas safe card. I show mine to customers even if they don’t ask

[@ultimatesnacks6190]

Chris Freeman do you also show them the safe card?

[@mitchilin803]

British TV at it's best. Outstanding

[@roryjones6040]

I really want to go for a pint with Matt Allwright. I reckon it would be a right laugh!!

[@ivancarter7564]

This knob is dangerous just touching your gas appliance is a danger to every one

[@VestigialHead]

+ivan carter Yep someone should turn this knob to zero to make it safe for all.

[@Jamie-dw2jj]

@@VestigialHead water butt off course 🐒

[@VestigialHead]

+akaTheRealMoFarrah h What are you spouting on about?

[@mrroadrage6804]

fitting a new tank and then offering a combi boiler wtf

[@sterodgers5287]

MrRoadRage 😂😂

[@PeakyBlinder]

class,

[@johnbull5394]

Well, you could still have a cylinder and not plumb in the hot water side of the combi. Which is just as well if you aren't going to check that the water pressure and flow are sufficient, which he won't!

[@johnbull5394]

@The Poet McTeagle The manufacturers merchants etc will not change the name of the boiler just because you choose to use it in an unusual way. It would still have the secondary heat exchanger and so it would still be a combination boiler whether used that way or not. What they would probably ask though is why you want to buy a combi boiler in order to connect it to a cylinder. There could be a case made for running a kitchen tap from a combi and having a cylinder for a power shower (though this would be the kind of setup you would probably end up with if you already had a combi boiler and then decided you wanted a power shower or a second bathroom and not applicable in the case of the video), but generally I would agree with the OP. That said, if a gas fitter has a stolen or secondhand combi they want to flog, then it makes perfect sense that they would want to connect it to the existing water system.

[@samgaston7657]

Needs a job selling windows

[@moally55]

The BBC forgot to thank us, the British public, for paying Rick for his had earned work that day!

[@darrengrimmer8541]

A huge problem in this country is we have in recent times started to treat skilled engineers and tradesman as second class citizens. If you go and”work” in an office you must be so much better than skilled people right????. Wrong. So what you find now is the old skills have gone and because the kids now are not interested in learning worthwhile skills we end up with vile con men like this man. We need to get back to where we once were. Skilled people were treated with a bit more respect

[@GarethVeal]

We had some real dodgy blokes coming to do our bathroom. In their defence their workmanship was flawless and never had any problems with them. They even worked both Saturday and Sunday

[@M_Vockersbeige]

Plumbing is just lego. Water lego

[@paulmichael5203]

alright superhans…….

[@lexmarkakis3087]

Your mad, Plumbing by far is the most headache trade shove your Lego up your nans pum

[@paulmichael5203]

@@lexmarkakis3087 haha steady on sweetness

[@chrishiggs7206]

Minimal water damage

[@idonotlikeboats9328]

LowTierBlonde closer to Mecano but ok

[@timevans2086]

He's still on Facebook claiming to be a plumber.

[@thespursmod1996]

5 years later and he still is! 😂

[@geedee1264]

How are his kneecaps still working??

[@wivaquif]

It’s a shame nothing is done about theses type of people when they’re caught out, and why pixel out the van, the good old british legal system.

[@demise3601]

Fair trial

[@ajav90]

We do not conclusively know for sure whether it's his van or not.

[@Dantonwonton]

Only care if your stealing money off the banks or government

[@Gonken88]

Yeah fuck privacy laws, they're only good when it's your privacy that's at stake.

[@n2003cc]

They should receive death.....death by rickroll

[@reecen819]

As an apprentice plumber, it is interesting to watch this

[@Harrisongarrison0800]

Don’t get ideas

[@smiffy5075]

I pissed myself laughing when Rick didn't even know what a Rick Roll was either!!

[@sammydemon666]

Anyone else think the dodgy plumber sounds (and looks) like Dave from The Royle Family?

[@anthonyellison4737]

Exactly what I thought lol

[@tjsmith6295]

Now you mention it. :))

[@shaun7389]

He’s a Manc... Don’t they scam everyone?

[@agent6583]

Fuck me,,, now that you said it He dose

[@theone7644]

So funny how his face went when the video came on

[@karendegenerous600]

The One. Yeah that made me laugh - some young jerk-off kicked my shed to pieces, and 5 minutes in when he saw me recording him, covered his face with his hands and hoodie hood. The stupid ''$tard didn't realise I'd already got him.

[@smackeddie3826]

16:28 did someone just try to punch him there too? 🤔. What was the guy in the grey jumper actually doing?

[@clarkeysam]

He threw a copy of the letter into the back of the van I think.

[@ianevors9352]

2007 for rick rolling...god bless mainstream media...

[@bunkaaa8726]

In all honesty, seeing an old hot water cylinder like that says to me its likely the sacrificial anode has gone, usually resulting in it chewing through an immersion element every 6 months, I've never told a customer they HAVE to replace it but I usually let them know. Also I've seen this 'losening the nut' trick before on another rouge show, if I turned up to a job and I found a lose nut that suddenly gave out WITH something inside blocking I'd be asking questions as to how the hell something like that could have happened...

[@italianstallion9170]

That's the bird who had a show on C4 with literally no viewers..! Most trades persons are cowboy rip off merchants, you also find them being taxi driver, lawyers and accountants..!

[@JaixBlud]

Legend has it he still hasn’t given it up

[@BIG__Nick]

Good Ol' Springfield Park, Twyford at the 9min 20 mark. Got to love when Mark uses his near home village for filming purposes

[@nevermindthebollocks1171]

Gas safe will do nothing to this guy , hell just carry on , the worst thing is theres hundreds of companies who display gas safe logos on vans and workwear who have no right to , ( you know who you are), its a load of bollocks gas safe are only interested in taking money off legit engineers.

[@rickshaw2425]

nevermindthe bollocks My understanding is that gas safe have no power of prosecution, but have to pass on their findings to the Health and Safety Executive for them to pursue, so how is it that you think otherwise ?

[@nevermindthebollocks1171]

Rick Shaw gas safe have no power to do anything , many companies display gas safe logos who have no right to and gas safe do nothing , so what are gas safe for , thats how I understand it .

[@rickshaw2425]

nevermindthe bollocks You can't fix stupid

[@garycreffield5303]

why would they?... bathrooms have nothing to do with Gas

[@greatbritain5355]

nevermindthe bollocks. P B will fix it.

[@silentbushcrafter3720]

Dont expect to get a new bathroom for a grand

[@foryourlugsonly]

Some people don't know tbh. Mate of mines moved into a new build asked me if I knew a tiler and thought one would appear the next day and take about 300 quid for around 45sqm 🙈 mental. He was genuinely shocked when I dropped the bomb shell

[@FLIPMODE630]

Silent Bushcrafter no cost a lot more than that they want at least £300 a day they've got holidays and porches to support

[@sinista6536]

Silent Bushcrafter he took £1000 for MATERIALS before disappearing, did you not listen?

[@cbecks2051]

@@foryourlugsonly tiling is fucking easy any Joe blogs can tile. I wouldn't pay anyone more than 100 quid for tiling a bathroom

[@JesusChrist108]

My thoughts exactly

[@Ketodadreviews]

This show needs to make a comeback

[@pauleric8799]

There should be a criminal charge available to people who are just stealing your money basically

[@alxforth1]

Any working professional turning up wearing trackies and a boss jumper isn't coming in my gaff

[@stevenhayter6651]

Idiot

[@alfywhite7093]

Thats so judgmental... People wear trackies to work because they are easier to move around in.

[@Harrisongarrison0800]

@@alfywhite7093yeah but trainers and a designer jumper screams “I’m a scruff”

[@causetheplumstasteyum7848]

@@Harrisongarrison0800 Sadly its often how this country is these days , people just don't give a shit much anymore lol

[@geedee1264]

Ah it's the "it's your own fault " guy, not only victim blaming the people conned out of money but now showing he's a vain prick too 😂😂😂😂😂

[@mrpoo7651]

Matt Allwright is the Chris Hansen of checking the validity of tradesmen

[@leedownes6643]

Rick rolling. Ah I remember. An English teacher at my school rick rolled her whole English class over their school emails...

[@benlachenal771]

Reminds me of Dave off the Royle Family

[@MonkeyBscts]

yep, that was actually worth the wait. didn't think it would be but they pulled it off

[@tizianoperera2459]

Honestly From now on, if I come across a leaking vented cylinder, I will ask first if someone loose the nut, otherwise I will presume that the connection got corroded, and if I try to tight the nut, things could go worst. Overall is good to tackle this type of "trader". Well done

[@j_f_kyoushallnotbeforgotte2191]

Have you noticed how they don't do a story about the as scam capita TV licence

[@joemckeown7064]

bet he was well happy and went home and said to his family 'guess what I'm gonna be on the telly'

[@AkAsCoTTii3]

I would never pay for work upfront

[@danielwilkins1062]

Nor would I,

[@qqqaaa9994]

it the same with your mam

[@simondgrass]

I would never start work without a partial upfront payment. Works both ways...

[@rickywilkes]

Hold on a minute, that's Dave from The Royale Family...!

[@LabRat6619]

Rogue Customers. Nobody talks about the amount of horrible bastards out there who just never pay! Work done to the requirements, BUT they never pay.

[@anyexpat]

Yes they do its called Cant Pay we Will take it away

[@gerrykelly8820]

WHAT ABOUT THESE HANDMAN COWBOYS,, THEY HAVE PROFESSIONAL JOBS ALL COVERED ON THERE VANS,, THEY HAVE THEY ARE BUILDERS, JOINERS, ROOFERS, LANDSCAPING, TREE SURGEONS, PLUMBER'S, PAINTERS, ELECTRICIANS, GARDENERS, AND THERE COWBOYS TO ALL TRADES, AND THEY PUT O.A.P SPECIAL RATES AND CHARGE THEM PLENTY MONEY, AND GULLIBLE PEOPLES ACTUALLY BELIEVE THESE HANDYMEN COWBOYS ARE TOP TRADESMEN ,

[@James28R]

@@anyexpat or the sheriffs are coming

[@jacobhall979]

Love how he is putting the boiler back together before leaving Edit:trying to

[@WinstonBuford]

definitely on gear

[@funjuror]

Could do without the silly comedy and see some legal action take place.Wouldn't it be nice to see some bad people punished for a change.

[@jayprescott8276]

bill Fish I don’t see you doing a better job

[@funjuror]

Odd reply,you have no idea what I may or may not have done,in the pursuit of justice for victims of crime.

[@bee1978]

yeah. the comedy is annoying

[@123mcgarrigle]

bill Fish Your name is Bill Fish, you haven’t got the slightest clue about anything😂😂😂

[@glengraham2319]

@@123mcgarrigle But he had a great comic strip in Viz magazine back in the day. kzbin.info/www/bejne/ommop4aQaq2EnKs

[@richards9407]

In 30 years, I am proud to say that I have never replaced someones hot water cylinder when it has not been necessary, or wrongfully replaced a boiler. Then again, I'm not a plumber or a gas fitter.

[@erikiacopelli451]

And thats why you do NOT pay till the work is done and looked over. Asking for the money ahead of time is a big red flag

[@Beanie1984]

To be fair he was trying to put the boiler back together rather than running off, he does deserve a little bit of credit.

[@Paul5520]

Does he Fck !

[@S.Trades]

He also apparently WAS previously Gas Safe. He's qualified, but hasn't renewed his registration (by the sound of it). He might be perfectly good at servicing a boiler, but we don't know.

[@scottmcgregor2001]

I wish they would drop the comedy on this show. It trivialises the crimes commited.

[@mitchilin803]

Disagree.

[@mittensthecat2582]

Agreed - its no laughing matter. All these laws but no punishment.

[@sgtbacon63]

The comedy is brilliant

[@blackuncletoms3563]

@@mitchilin803 "expat" your a fucking immigrant "expat my fucking arse"

[@andysedgley]

Without wishing to trivialise your comment, the word is spelled "committed" ;-)

[@Dollarista]

Great job guys!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[@philbright7389]

Can we do an episode on the BBC. They're getting away with alot.

[@glengraham2319]

Lots of videos on KZbin about their Capita cowboys harassing people who don't watch TV trying to scare them into buying a TV licence anyway! The BBC should do a documentary about it 😁

[@Monster1211]

This guy is freakin awesome

[@andygi221]

IV had this sweeping brush 17 years delboy it's had 6 new heads and 9 new handles it's been faithful to me del .... You got to be a plonker to believe it ...

[@Xbot4Life]

bathroom guy came to mine, took a look and said "Ill be back tomorrow", 2 days later i contacted and told him his services are not needed. Then my mom goes and hires a micky mouse dude who has done an OKAY job.

[@nightw4tchman]

The Rick Roll element of this was painful and tortured, but still funny (in the dad joke sense of the word).

[@kevinsoo633]

Best episode ever

[@siliquaesid703]

WHAT?!?! £145 quid??? Cylinder jacket £20 MAX, tightening up the joint £10. Total time less than 1 hour. My cost to do that would be £75 max, and that involves disposing of the old jacket too! When is the Cooperative "Bank" going to be on RT? OH the stories I have...

[@dazmeistergeneralmcrawdawg5958]

That would have to represent the hardest thing that woman who have a good idea

[@infrasleep]

I like the way he disguised himself on 15.04 by putting his hood.

[@johnjenks7812]

Why would he cover his face when he knows he was on camera before the hood was put up lol😂😁😂

[@maffil356]

Looks like this melt didn't learn his lesson, he's been back to court again for an illegal installation on a boiler in Cheshire. What a guy.

[@geedee1264]

How has some conned old lady's relatives not gotten a hold of this guy yet

[@MrBuzzy73]

why police havent been waiting outside for him ????

[@MrGiorgioud]

@MrBuzzy73 the filth 's top busy nicking cannabis smokers, this oh so dangerous scourge of humanity...

[@marksmooth8652]

Never trust a guy who wants money before doing the work!!

[@marksmooth8652]

R-77 you can tell the customer to get them or get them out your own pocket.

[@evildeed90s]

R-77 a legit trader would show them the price that it would cost and wouldnt be that much on top to set it up. im not very well liked in the place i work mainly by the crooks because i like to do things by the book if i can find a cheaper alternative for the customer i do.

[@kb5057]

idiot

[@marcfurniss7673]

100% any reputable installer invoices on completion. That’s business.

[@angelinthedocks3732]

Marc Furniss Not necessarily. Most clients are understanding regarding costings when excessive amounts of materials and fittings are required and would'nt feel comfortable having a small independent trader forking out thousands from his own pocket to pay for said fittings. Granted, small jobs like the cylinder change, there should'nt really be a draw beforehand.

[@Bodragon]

(16:27) - What did the hand that was attached to the grey-sleeved arm, throw into the van the moment before the sliding door was closed ? Did anyone else notice that? >

[@jums23]

Having watched a few of these matt has on occasion insisted that they take a letter with them, probably some legal documents that if they left site without then the show wouldn't be able to go ahead. I think it might have been that but then again I couldn't really see anything in the crew members hand

[@PeakyBlinder]

the only Scouser with a job and you pick on him, you bad man matt.

[@bpph2491]

I'm sorry but I would recommend a New hot water cylinder, fucking heat loss must be unreal

[@rhyswhittington8759]

cylinder is fine, just needs a new jacket and be right as rain.

[@johnmelling9950]

Had an engineer out to fix my Vallant boiler 2 years ago. He told me he could fix it but the boiler was 15 years old and really needed replacing. I said id think about it and let him know the next day. He charged me a call out fee of 40 quid for 10 minutes just diagnosing the problem. Rang another engineer for a second opinion who said the boiler should be fine for another number of years yet and he fixed the boiler for £230 including the part (PCB) which was £180 and two years later its still going strong.

[@Harrisongarrison0800]

£40 call out fee during covid. I think you mugged him off.

[@johnmelling9950]

@@Harrisongarrison0800 he literally lives in the same road and called on his way home from another job yet you think he deserved more than 40 quid? No wonder this country is f'ked when everybody is trying to rip each other off.

[@iainkay3630]

The projector bit 😂😂

[@brianfinlay756]

Does anyone know if there is a an American TV show that does the same sort of thing as this. Using hidden camera to expose conmen and rouge traders ?

[@jimgoodwin6294]

Why did they pixelate the name and contact details on the van door...?

[@Tampo-tiger]

Because they didn't want it to become a 20 minute advert for this marvellous young tradesman.

[@arashagz5718]

He's on Facebook! Just search Rick G Goldthorpe

[@RadagonTheRed]

THE Twitter. THE instagram. THE Facebook. Haha, way to sound like an old fogey there mate. Also it was incredible how few of the people on this show knew what RickRolling was ... remarkable.

[@joeyoflynn]

" a days work" what a genuis !

[@sidco123]

Gas safe can Inforce a notice, if not followed they can remove you from the register. Then it's upto h&s to pursue prosecution.

[@philofthesouth6019]

I totally forgot putting a hood up in the UK makes you invincible. Gotta try that again!

[@geedee1264]

It's the scumbags reflex move

[@Equitybonds24]

I love his bloody puns xxx

[@godgrant123]

I like how they still pay the scammers with that TV license money

[@therebel4332]

The joke is on the license payers lol. The bloke in this video is probably going under a new name now as well, so he's still ripping people off and the BBC is still bulls**tting its viewers.

[@alfywhite7093]

Oh the irony.

[@davidwatkins5317]

Why on earth would any plumber suggest installing a combi boiler (heating & hot water generation) after just having fitted a new hot water cylinder?

[@johnbull5394]

He hasn't even refitted an immersion heater, or even discussed it with her.