Ron Kaufman Keynote Speech: How to Build a Culture of Service Excellence

[@vorapinit]

I never get tired of listening and learning from Ron's session anywhere in the world!

[@antoniovictordiazpannacci2507]

Not only amazing content but also an amaizing way of adapting the experiencia to your audience which in fact goes back to Service them 👏👏👏👏

[@hiefie]

Amazing sir, you are so good when you speak. you got an unbelievable experience. Thanks and wish i could meet you.

[@RonKaufman]

Enjoyed this video? You may want to watch Ron in action again here: kzbin.info

[@diversityasia]

Thank you RON for a good source of stimulation. I have believed a major reason for "omotenashi" service industry of Japan looks like having not reached global customers beyond Japan lovers is preciely because they have not defined it yet. BTW, customer may not be a king. If king, he will be kinder to us!