Running Diagnostics(Test Mode) On A Frigidaire Gallery Side By Side Refrigerator

[@justinpittman4854]

28 = water/ice dispenser paddle 46 = humidity sensor 47 = heater inside dispenser area to prevent condensation, can toggle it on/off 1 = compressor 2 = defrost heater 8 = water valve to dispenser (put a water cup in place first) 10 = ice dispensing motor (take ice container out when doing test) 11 = ice cube crusher (don't let it run too long will damage coil) 12 = condenser fan38 = compressor (unclear difference between this and #1) 13 = fresh food lighting 15 = evaporator fan in freezer 20 = freezer lighting 22 = air damper that allows air from freezer to refrigerator 36 = ice chute door 23 = fresh food door 24 = freezer door 29 = fresh food thermostat 30 = freezer thermostat 33 = ambient thermostat (room temperature) 34 = control panel thermostat39 = evaporator thermostat (controls defrost) 45 = unclear, potentially another thermostat 0, 1-, 2-, 3- = "don't worry about these"

[@angelakearbey5342]

Could you send the codes to my email please. I do not have eyesight I can’t seem to get my iPhone to copy them for me or give me the opportunity to copy them

[@Cricket28000]

THANK YOU

[@number1abs]

Thank you!

[@Illmatic1989]

How do u exit the menu? Lol

[@Kat-xt5tz]

Thanks so much for breaking it down, you're awesome!😀

[@Cricket28000]

THIS WAS SO HELPFUL!! I WAS ABOUT TO ORDER ANOTHER REFRIGERATOR AND I CAME ACROSS THIS VIDEO!!! THANK YOU!!!!!!

[@wanaraz]

This is by far the best video on KZbin. The most useful and clear cut. Thank you.

[@nightrunner14]

This video was a GODSEND! I paid a tech $90 for nothing. I was quickly able to diagnose my prob. THANKS!!!

[@Chattahoochee_Chief]

Don't be disrespectful you pad for his time and expertise to get an answer.

[@joseph-ine452]

Outstanding. Great work !! Gona try this out.

[@cheetara101nj]

Thank you so much! This really helped me & my husband complete the diagnostics test when SY EF appeared on our refrigerator digital screen. 🤗

[@chrishumpert608]

I'm glad you didn't talk too loud, now I get to be deaf from the ads

[@sonofnok2153]

awesome video... Good to have just right before I was about to run a service test mode on a Frigidaire

[@chadfield376]

Great functions test on this model fridge, Ty for your video😊

[@ryssalvadore7159]

Great video I was so frustrated 😞 I could not find much info on Google about this. Thank You!!

[@JuanGarcia-wu6wq]

Wow bro you are the best I have a new Lisa construction property and I have 255 of these fridges you are the bomb thank you so much so helpful thank you

[@danielsonpicker7279]

Thanks! Glad to help!

[@number1abs]

Thank you so much for this incredibly helpful video!

[@aussy_arts6952]

thank you this really helped me and my mom fix our ice machine!

[@danielsonpicker7279]

I am very happy to hear that!

[@ashleyrosalesj]

Hi how did you fix it? My ice machine is not making ice

[@leighb8194]

The information in this video is priceless! Thank you so much- likely saved us hundreds of dollars on service call! The volume is very low and difficult to hear- it would be great if you could re-record! Again, thank you for such an excellent video, truly a lifesaver!!!!!!

[@lisawelch4926]

Thanks to you I diagnosed this fridge. Seems to be the compressor. It made a lot of noise for years. I guess it finally gave out. How do I know if it is the "switch" or the compressor? Hoping I don't have to call repairman very $$$.

[@joshuastanback9925]

Appreciate it bro!!! An if you focus on the task I can hear you very well step by step!

[@danieltrahan156]

how can i get the list of what test number test what part?

[@panda315]

It’s tiresome, but it only takes a few minutes to write them down

[@amykhiry873]

Thank you for your video! That's awesome! Would mind telling me your Frigidaire refrigerator model?

[@marcarvermeulen]

This was so helpful-thank you. My control lock is on and I can’t seem to turn it off so no ice cubes are being made. Water runs fine. Does anyone know how to unlock?

[@abdullahjib]

My fridge is not cooling but the freezer works fine. I am guessing its the fan from freezer to fridge or the door/flap that is not working. I just tested my paddle switch thanks to this video and it works. Now, need to test the evap fan. I wish you posted a link to the document that you are referring to in the comments so people can use it if they need to do it again. Still, Greatly helpful video!!!

[@jwmartz]

Mine has same problem may I ask what the problem was? We had repair man twice and still same problem. We unplug overnight then it works 2-3 weeks but keep’s continuing same problem then

[@midnightexpress1567]

Good job. I have to run the defroster cuz ice builds up behind the ice maker. The manual doesn't help me

[@lovethosebudgies]

What is the *set* key? The plus sign? Can hardly see it. Great video

[@ronfrieborn2276]

Thank you very much! Nicely done.

[@BulletJS]

how do you fix the problem where it gets stuck on water and the cube and crush buttons are nonresponsive?

[@hothead369]

I have the same exact side by side. But my stopped getting cold freezer in 60s and fridge in 50s fahrenheit. Im going to try to run the test to see if that helps. If not what else should i look at or for

[@tonybelanger2098]

I have a brand new frigidaire gallery model GRSS2352AF side by side. Only owned it a week. Unit is stuck in OFF mode. Sales store could not assist. Frigidaire support closed on weekends. I'm desperate for assistance as I just replaced $300 worth of groceries that I had to throw away from previous unit dying

[@joelopez370]

I checked the diagnostics and even though I have the temp set on the control panel to 33 degrees Fahrenheit, the diagnostic says it's set at 17 degrees Celsius (which is 63 degrees Fahrenheit). When I get out of everything, the display says 33 degrees F for about 30 seconds, then it jumps up to 63 degrees F. Is it possible to correct the temperature shown in diagnostic mode? BTW - this was a VERY helpful video... even more than the manual. :)

[@RainDropps]

Thank you for sharing. My Frigidaire Refrig is about a year old-ish the frame inside is now hot and the rubber on the doors. Not the whole frame. The hot spot is about a quarter from the top of the fridge handles. What can that be? Thank you.

[@88Petry]

I don't have a select button, just up and down buttons. How do I make it turn the compressor on when I am in that option?

[@mikemike827]

I have a Frigidaire Gallery like the one in your video. Display reads 1 and 33 for temps. But I’ve placed thermostat inside. Bottom shelves of fridge shows 33 and as you go higher it reaches 50+ at the top. Can u diagnose based off of this. ??

[@mikemike827]

Also your showing the test but what does it show if something is wrong or faulted?

[@tiffanyjones4485]

BRAND NEW OUT OF THE BOX REFRIGERATOR!!! We went through all the tests and per the tests, the refrigerator is in working order. However, the refrigerator is still not cooling or freezing.... Been plugged in and set to the recommended temperature settings for 18 hours plus and no change. Very frustrating .

[@PickerJimS]

Sounds like maybe the compressor isn’t running or there’s a problem with the Freon system. I understand your frustration! Call Frigidaire asap!

[@carmenlebron1833]

Very good video also helpful

[@macknumber9]

I don't know what's going on with my refrigerator. It beeps all day long 24/7 every single minute on the minute. There is no code or anything for me to look up the reason for it beeping. The ice maker wasn't dumping ice now it is but now the water dispenser drips after pouring water

[@Illmatic1989]

Got compressor to start again (not sure if it was due to diagnostics) . IMPORTANT question…how hot is the back of the fridge supposed to be?? Is that the fans cooling the compressors?

[@danielsonpicker7279]

Your condenser coil and fan are in the back next to the condenser, depending on conditions it could get fairly warm to hot. That fan should be running any time the compressor is running. If the fan doesn’t run it will get very hot back there and could cause the compressor to shut off on overload.

[@Illmatic1989]

@@danielsonpicker7279 thanks….i stopped working the same time my both 2 ACa stopped cooling, my blender started smoking and than the fridge. My freezer was 30 degrees and the fridge was at 59 in diagnostics. Never seen a fridge not turn on the compressor as soon as it starts. Is it suppose to be slow. I was hearing a clicking for hours in the top back (fridge not freezer) area. Never heard it click click click click click. I assume compressor is on the bottom. Strange.

[@Illmatic1989]

My PSEG tech even said an amazon tranformer blew in the morning when I was asleep. I assumed we had a outage and than got low power feed. Strange day haha 😂

[@Illmatic1989]

@@danielsonpicker7279 also i noticed there was no number 36? I assume to turn on the compressor on and off. Along with the clicking back-too area of fridge (not freezer)

[@samabate6992]

Great information but to much background noise.

[@jforger]

Great video. Thanks!

[@purplesunii236]

On my control panel some of the lights don't work so I can't always make out the entire number. I noticed you said that this would require a whole new panel do you mean a new Frigidaire 242058230 Refrigerator user interface or the User Control and Display Board? I have the Frigidaire FGHB2866PFEA model .

[@danielsonpicker7279]

For that you would replace the user interface part# 242058230

[@BRANDONHARWELL-m9q]

Thank you for going through this Daniel, but from watching this you don't seem to know what these tests actually do other than how to turn them on and off. Thank you for the attempt.

[@danielsonpicker7279]

Yeah you’re right, more than 28 years experience with residential HVAC and refrigeration repairs and all I know is how to run through the diagnostics! 😂😂😂

[@BRANDONHARWELL-m9q]

Thank you for the attempt.@@danielsonpicker7279

[@wanaraz]

@@BRANDONHARWELL-m9q This video was very clear cut and highly useful for the average owner of the fridge. If it was not clear just rewatch it until it's clear.

[@Breezesway]

The diagnostic mode isn’t turning on. Options aren’t responding. Only right side is working and no water is coming out

[@neldaflores9116]

Just bought a new Frigidaire Gallery refrigerator model FGHB2868TF, last week. Had to go out of town and was just notified by my power company that my power was out for a period of time. My question is "will my refrigerator go back to the previous settings automatically when the power is restored?"

[@danielsonpicker7279]

Yes, it should

[@neldaflores9116]

Thank you, you've eased my mind. I can stop freaking out.

[@hectormejia6244]

Awesome video boss thanks

[@JulieB1111]

My display numbers don't light up as bright any more.

[@bailey7795]

Can you run the auto defrost with food in there?

[@danielsonpicker7279]

Yes. Auto defrost will be about 15-20 minutes then normal cooling will resume

[@bailey7795]

I removed the icemaker and fan as we don't have water hookup. The coil behind the icemaker and the evap coils are frosted over, but the the drain hole is clear. Is this OK?

[@iknowheis]

My Frigidaire Gallery is freezing food at the back of the refrigerator. Is there a test result for that? Help! How can I fix it?

[@gigigigi787]

I have the same problem. Did you end up ever getting it resolved? I tried all the diagnostics and put an actual thermostat in the refrigerator side. The actual temp in the fridge is lower than what the display reads...our food keeps freezing and honestly not sure what to do at this point. Any info would be helpful please!

[@DebbieAtteberry]

@@gigigigi787 any news re: solution? I just bought one on 11/20/23 and same thing is happening.

[@jrneise]

Advice o. What should be the temperature setting for the refrigerator and freezer? please

[@danielsonpicker7279]

Ideal temperature settings are 0 for the freezer and 37 for the refrigerator

[@michellep5387]

Hi there thx for the vid! I have a Model FGSC2335TF5 and only the Water Dispenser Light is not working - everything else is. I'm assuming I need a entirely new user interface as well? If so, can you recommend where I can find the part # for that?

[@fredc8720]

Did you ever figure out how to fix that light??? Mine quit working also!! Thanks

[@michellep5387]

@@fredc8720 You have to buy a whole new interface! I haven't bought one yet - it runs about $100+. Sucks that you just can't replace the bulb!

[@fredc8720]

@@michellep5387 thank you. I was afraid of that !!!

[@duanerogers5391]

Great info, thank you. I changed my filter cartridge and now have no water at the dispenser. Any ideas?

[@danielsonpicker7279]

Try putting the old one back in you might have a defective filter. There’s been problems with some of the generic filters

[@duanerogers5391]

@@danielsonpicker7279 I've discovered that the fridge needs to defrosted. What's the best way to do that. Also there's ice collecting in the bottom of the freezer.

[@danielsonpicker7279]

The easiest way to defrost it would be to empty it and unplug it for 48 hours with the doors open. If that’s not an option you’ll have to take the freezer apart and get to the evaporator and manually thaw it out with a heat gun or hair dryer. BE CAREFUL not to focus the heat in one spot for too long, plastic and wires melt very easy if too much heat is applied. You will also need to diagnose and repair the issue that caused you to have to defrost it. My best guess would be the defrost thermostat or thermistor but there’s also a control and heater involved. Good luck!

[@johnjude2685]

Quick run thew.only for someone knowing every term as to check for me it's compatible with working on new automobile

[@Jonhuntandfish]

THANK YOU!

[@danielsonpicker7279]

Thank you!

[@stevenkleinhenz1017]

I’m in Houston and running on a generator and the freezer is working and and fridge not cooling what do you guys think?

[@stephenmcfall5993]

My frigidair refrigerator got flooded about 1 foot high. Now dead. no lights no sound. Could it jut be the starter relay and capacitor?

[@danielsonpicker7279]

Sounds like the main control fried. It’s underneath the refrigerator in the front behind the toe grill.

[@kurdtm1147]

Bought GRSS2652AF1 from Lowes a few months ago. My control panel looks nothing like the one in video. How do you get into diags?

[@beri232]

He tells you at the beginning of the video. Are your comprehension skills at level zero? Press the plus and minus on the left side at the same time

[@jen8920121]

I need some help on the diagnostic code 29 for the fridge says the temp is 51 what part would that be and the freezer code number? 30 shows the freezer to be 30°. Model number lfhb2751t8

[@jonettahaibel7499]

How do I get this particular fridge out of “Demo” mode. We bought it as a floor model & it’s been in Demo mode ever since. Thanks!

[@mythoughtsand]

US TOO! we got ours today and the lights won’t turn on and it says both temps are 56. we bought a floor model as well. if u find anything out, please let me know!

[@jonettahaibel7499]

I was able to fix this. Unplug it for a 1/2 hour. When you plug it back in, hold the down arrow under options & the + sign simultaneously. That’s what I did & it worked. Hope it works for you!

[@hollyosburn4807]

Is the lighting on Frigidaire Gallery models supposed to be “instant on”? Mine takes about two seconds to fully light up when I open the door. It starts very dim and then gets brighter. I hope this isn’t normal. Any idea if this is a setting somewhere?

[@tamashii14]

I have a model made in 2021. It doesn't have arrows.

[@danieltrahan156]

I have the same fridge and the compressor runs fine, the cooling fans runs fine but it is not cooling at all fridge or freezer. would that be the thermostat and how can I test the temperature thermostat to determine that?

[@danielsonpicker7279]

If you are not getting any cooling at all and everything is running you most likely have a freon leak or restriction in the freon system

[@danieltrahan156]

@@danielsonpicker7279 other than that do you recommend me checking anything else that could be causing this issue it does not cool at all it but the fan and compressor is running fine.

[@danieltrahan156]

@@danielsonpicker7279 also this is a brand new fridge still has the stickers on it it was purchased in 2019 but before the homeowner moved in he foreclosed on the house so the fridge still has stickers on it, has never had food in it.

[@danielsonpicker7279]

If the compressor is running you should be getting some cooling, if you are not, that’s not good. I would check the owners manual if you have it or call Frigidaire, some models have a five year sealed system warranty.

[@beri232]

Where can we download a list of all these codes?

[@peterkiviat9969]

I have the model in the video Does anyone know how to take the font led panel cover off so I can replace the led lights on the bottom row ? Thks

[@jrneise]

My model #FGHC2331PFCA SERIAL# 4A64024885 PLEASE Advise on what should be the temperature setting for refrigerator and freezer thank you

[@billkoetting5197]

My side-by-side is running but I put a thermometer on the freezer side and it says -50*F WTH?

[@accurateapplianceelectroni9703]

You should of written list of tests.

[@jackiedavis2180]

HI, any idea why I my freezer is not freezing after I lost power for over 12 hours?

[@danielsonpicker7279]

My best guess would be that the main control board went bad when the power went out or came back on

[@sonichuizcool7445]

No ice maker harvest test. How slick. Test all the crap but not the important stuff

[@clevc112]

I'm trying to repair one of these and replaced the main board but the compressor and condenser fan don't run. It has 122 volts going into the inverter board and a 5v signal voltage. The compressor ohms out at 6.5 for all 3 windings. I noticed at the condenser fan I have 119 volts when unplugged from the fan but nothing when plugged it. I tested the fan separately and it runs perfect. Any ideas? The model # is FGSS2635TD9

[@clevc112]

Also It does not have the test number option to choose for condenser fan test. No test 12.

[@bradbrownlee1138]

How do you adjust Ice size and frequency? I know there are some hidden settings for this as I used them once but lost the info. Same fridge as this video.

[@shatteredalways1735]

Press the water and crush ice buttons simultaneously for about 10 seconds. 1 bar equals less ice 3 bars the most mice.

[@mamtschweitz]

My Frigidaire Gallery LGHD2369TF7 - Upper ice maker stopped making ice - Bottom freezer ice maker is making ice. Water dispenses out of front of refrigerator as normal and the ice auger in upper maker moves but since no ice nothing comes out - Also after I turned off refrigerator and left doors open over night I turned back on and the upper ice maker had a very small amount of water in ice cube tray it did freeze and dump the ice into the bucket BUT NO WATER FILLED THE TRAY AGAIN. Is this a clog? Even if I am able to get water from dispenser as well as ice making is happening in lower freezer compartment? Would like to get answer as I have a repairman scheduled and would like to have some idea before he arrives in a couple of days.

[@PickerJimS]

The water tube to the upper ice maker runs through the ceiling and have been known to freeze, Frigidaire has re-designed the water tube to prevent it from freezing. The fans for those ice makers have been known to ice up as well, if this is the case it would require an air tower kit. Hope this helps!

[@mamtschweitz]

@@PickerJimS what is the part number for and "air tower kit" it does not come up when I search Frigidaire gallery parts. Is it an evaporator fan? Are there diagnostic numbers I can run to see if either of those are the problem? I have a tech coming and trying to figure it out first!

[@PickerJimS]

@@mamtschweitz they call it an air handler the part number is 5303918784. Of the fan is iced up you will need this kit. You can look at the fan it is behind the ice container, sometimes you can see ice by the fan blade but not always. If you run the diagnostic for the ice fan it should run, if it doesn’t it’s likely iced up, those little fan motors rarely fail.

[@NeoPomStar]

Hello sir, after I hook up the display interface, it doesnt power on or light up at all. Is there a way to trouble shoot this issue? The fridge is still running, but the lights in the fridge is also off.

[@AliNormukhamedov]

super ! Thanks!

[@OldDiggerGuy]

How do you get it out of the "control locked" state.

[@spencerholcomb4080]

Same

[@erikabutler8711]

I'm still trying to figure this out. The customer service # was absolutely NO help...

[@thegamingshow2763]

Hold the "set" key for 5 sec

[@shiamoreno8871]

Hi. Your vídeo is great! But I think you should do another one without people around you because has to much noise! you helped me a lot! Just the noise and give more details one each step. Thank you! 🌸

[@danielsonpicker7279]

Thanks for watching and leaving the comment. I’m glad it helped! I was in a warehouse so unfortunately I can’t do anything about the background noise.

[@karenduhe536]

My control panel lights cannot be read, appears that some lights are out or something else is wrong. I cannot see anything to set??? Please help. I cannot run diagnostic on anything cause lights are spotted and not readable.

[@danielsonpicker7279]

If some of the LEDs are out on the control panel it will need to be replaced.

[@vladedodi1347]

1 question. I just bought a new townhome in feb 2021 and it has the same exact fridge when we bought it with appliances. Last night the water dispenser it’s room temperature. How can I make it cold again. Everything else seems to run perfect? Please help.

[@waynemiller6070]

You would think water through a refrigerator would be cold. But this model isn’t apparently. Which was no problem really for me since I had ice in the door to. But now the icemaker quit working. Lol 😡

[@boydlittou9446]

My frigidaire flapper that seals between the top doors has a 1/4 in gap at the bottom. No seal under the flaper. Not even one in the parts pics or diagram. I don't see we're anything goes under it to seal it when the doors are closed. I put foam under it to seal it. What is the deal on that?

[@danielsonpicker7279]

It’s tough to say without seeing it. Something is broken. Depending on the model my guess is it’s probably the bracket that holds the door or could be the spring or mechanism that pulls the door closed. You would have to take it apart to get a look at what’s going on.

[@boydlittou9446]

@danielsonpicker7279 It's the million I'm talking about. The bottom of it has a gap when closed. Nothing in parts list shows anything to seal the bottom when the door is closed .

[@jackiedavis2180]

Also some of the lights on the control panel don't work so I can't always make out the entire number... can you just replace the lights or do you need a whole new panel?

[@danielsonpicker7279]

Unfortunately you have to replace the whole panel

[@lisaadams3948]

Hello. Can this test be done while your frig is being used? My freezer is warm and compressor keeps clicking on and off...my refrigerator temp reads fine. I am afraid if I do this that my frig side will stop too? Also, is it possible to turn off freezer while waiting for it to be serviced?? It's the Frig Gallery side by side Frigidaire FGSS2335TF It also freezes food in the drawers. What tests do I run? Also, should I first unplug for 30 minutes then plug back in to see if it fixes itself before doing anything? (reset?)

[@danielsonpicker7279]

Yes you can do the diagnostic while the frig is being used. That being said if your compressor is clicking on and off you have a bad relay or bad compressor. The frig may still be cold but most likely it’s only a matter of time before it warms up too. You cannot turn off just the freezer side. It might start working again if you unplug it for a little while but if it does I would keep a close eye on it for the immediate future. Good luck!

[@lisaadams3948]

@@danielsonpicker7279 So do I just pull the plug right? Like resetting a router? Also, just pull it for a couple minutes? Or, how long? Lastly, can you show me the diagnostic testing to test the compressor and the relay? Thanks Danielson!

[@lisaadams3948]

@@danielsonpicker7279 as of right now...it's not being serviced until the 31st. I'm hoping it won't burn up by then... or cause other problems.

[@karenstout8420]

Thanks!!

[@danielsonpicker7279]

Thanks for watching! 👍🏻

[@saredeldizon3578]

My humidity sensor is high, what could I do? Can you please help?

[@beri232]

Judging by all these comments and the problems I’m having….. I think the new Frigidaire Gallery side x side fridge I just bought is a huge p.o.s.

[@ttucci215]

The inside of my frigidaire lghd2369tf7 is soaking wet inside all the time. What would be the problem?

[@danielsonpicker7279]

Like all over the walls and food packages etc?

[@samv42]

I have pretty much the same fridge and control panel. I've had 3 power outages. After the first power outage the fridge reset itself automatically. The last two outages I had to reset it by unplugging it and plugging it back in. Is there a way to get it to automatically reset again? Thanks

[@danielsonpicker7279]

The electronic controls on these are very sensitive. You are lucky to be able to reset it. I would recommend putting it on a surge protector.

[@kham9444]

Defrost heater keeps on tripping my breaker , please help

[@cindyweigand7697]

My auger cam drive will not turn.

[@dsolproductions]

Thank you!

[@melissali1571]

Hello there, do you know which one sets the compressor valve to open on dual evap models?

[@danielsonpicker7279]

Hi. Depends on the model but usually if you unplug the refrigerator for a few minutes when you plug it back in the three way valve will go to the open position within about 30 seconds

[@yuridiacalderon6312]

When I hold it the screen turn off

[@aidarivera3796]

I have thosrefrigerator but does not work properly. It freezes up, and the temperature drops and we end up having to defrost it. how can i do or what i can check have the refrigerator

[@danielsonpicker7279]

Sounds like you might have a bad thermostat

[@LopsidedCircle]

Where is the model number

[@gloriannburick1837]

Mine is on inner wall of upper rt shelf.

[@marydeleon4798]

My test 30 for freezer has op what does that mean

[@SparkyReynolds]

If it says op or cl it probable is open or closed.... but I’m no technician, it’s just a guess

[@nancyroberts889]

Now my screen is off!

[@noturbizniss]

45 is is maker temperature

[@breanna8883]

What is test 26?

[@thegamingshow2763]

Defrost limit switch

[@esteban-111]

Speak up son

[@dmanmoto]

Very terrible explanation you don't even mention were you get the Test for the corresponding number