How to create a record in ServiceNow with the response from Outbound REST Message | 4MV4D | S01L14

[@epapra795]

I cleared many interviews after going through this series. Thanks a ton SAASWITHSERVICENOW

[@Evilasdevil]

Great explanation, love the integration series, really helpful please also make a inbound integration video How do we fetch detail if we get outbound response in XML ?

[@steezyx2321]

Really helpful. thank you. My one gripe: Be careful initializing global variables ... especially i =0, as this is especially likely to cause issues due to its wide usage in loops.

[@ServiceNerd]

Great vid and content. Thanks!

[@believeornot12]

Perhaps you can do another video on how to fix the model category and model. Using names as you mentioned in this video does not work. Looks like it expects an internal ID that can't be found anywhere in the model category or model properties.

[@amirmohamed4670]

Thank you so much! If you can just reply back to my question, that would be great. No need for a new video. How can we retrieve the value of the reference field since the JSON body includes only the sys_id ?

[@malarvizhikrish3682]

very helpful

[@shivalikagupta3433]

Just want to add that for reference variables a json is only returned. You can add log and test (parsedData.result(i).model) it will return (object Object) this json contains link and value (if value of sysparm_display_value query parameter is false) and contains link and display value if the query parameter value is true. For reference fields population we need sysid so sysparm_display_value parameter can be passed as false and it can be accessed easily using - paraedData.result(i).model.value(contains sysid). To get direct name - make the parameter false - and use parsedData.result(i).model.display_value.

[@zabiullam1453]

İs there be a table which can record the response created from integration, rather than we can print on to the log to see the response..??

[@SAASWithServiceNow]

Yes, HTTP Outbound Log. You can generate response in REST API where you can set HTTP Log Level

[@zabiullam1453]

@@SAASWithServiceNowcool 😎, thanks for the quick response..

[@edsel816]

I thought all the records were going to be uploaded, not just two. How did it happen? It's because you used initialize to insert new records then. And update would just "update" matching records only?

[@amirmohamed4670]

The condition was set to only include records created in the last 2 hours. And yes, update will update the matching records only.

[@cacurazi]

Somehow parsedData.result.length in the for loop doesn't work. responseBody.length, however, works well

[@markamsouth6234]

Sir please share videos on discovery interviewer asking more on discovery