What is Priority Matrix in ServiceNow? How Incident Priority is set in ServiceNow? Er.Vineet Jajodia

[@aakankshashahu6145]

Hello sir Make video on RegEx and it's use in specifically servicenow That will be very helpful. Thank you

[@engineervineetjajodia]

@Aakanksha Shahu , Thanks for Suggestion

[@Ajeetsonu87]

How to start career in service now....I'm ITIL certified and 10 years of work experience in ITSM modules.please suggest how to start....and how I can connect with you.

[@RajareddyNandyala]

When I enter the impact,urgency values like high then why the priority value is defaulty none how can I change the priority value.

[@engineervineetjajodia]

Hi @user-sf7mo5xc7w , Check if there is a Client Script applied on Field that might change the Functionality of the Field.