Samsung Galaxy S22 Ultra Problem During Phone Calls

In this video, I demonstrate a problem I encountered with my brand new Samsung Galaxy S22 during phone calls. The problem is that in almost every phone call I made with this device, at a certain point begins disruptions in the line for the person who talks to me. People I spoke with described to me that it sounds like I fell into the ocean, was kidnapped by aliens, or got stuck inside a washing machine.
So I decided to make this video, in which I make a phone call from one phone (iPhone mini 12, which is placed on the right side of the screen) to the Samsung Galaxy S22 Ultra. In order for you to hear the disturbances, I put the iPhone Mini 12 on speaker. When the two phones were one next to the other, I put the Samsung Galaxy S22 Ultra on mute to prevent echo.
For those of you who suspect the problem is related to the line/sim card - I can confirm that I double-checked it and replaced the sim card, but the problem didn't go away.
The video is 100% authentic, no editing or effects were used to cause these disturbances. I asked the local Samsung branch in my area and they weren't helpful which was very disappointing. The main reason is that this is a BRAND NEW PREMIUM DEVICE, however, its main function, which is to allow making phone calls - is subpar, and doesn't even come close to a 30+-year-old land-line phone (which I showed at the beginning of the video).
Eventually, I gave the phone to the official lab, and their analysis was that the phone is 100% OK - which is NOT correct as this video proves.
The bottom line is that although I am a big fan of Samsung, I had a negative experience with their most anticipated device, and the way Samsung handled me for letting them know proved that although they are using content creators to promote their devices - Samsung doesn't really care about content creators.
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#Samsung #GalaxyS22 #GalaxyS22ultra

[@johnrudy8608]

I have the same issue. Really frustrating for a top of line phone.

[@OriginalVideoReviews]

Hi dear friend, I'm sorry to hear about that, what did you do? Best regards, OVR Guy

[@HemalPathirana]

Im having same problem bro, call receivers saying that my voice is not clear at all 😢😢😢😢😢 what I should do to this ???? I bought it 1year &2months before and no warranty available with it now 😫😫😫😫🙏 any help😊

[@OriginalVideoReviews]

Hi dear friend, I"m sorry to find that you suffer from the same problem. I suggest selling the phone/doing a trade in... Let me know what you chose to do. Best regards, OVR Guy

[@HemalPathirana]

@@OriginalVideoReviews I will not sell the phone but wait for S24 Ultra arrival to move new phone 😍

[@amonguscaptain]

Hi , whenever I call somebody their voice eco in their phone always and this happens with me everyday

[@OriginalVideoReviews]

Hi dear friend, I am sorry to hear that, did you try to contact the following? - Customer service of the store you bought from - Samsung representatives in your local area - Cell phone provider Also, did you update the firmware? Let me know & best regards, OVR Guy

[@muralireddy458]

It's true, there is no fix till date.

[@OriginalVideoReviews]

Hi dear friend, Thanks for your input on this matter, I already switched many phones since then, so it is dissapointing to learn that Samsung still didn't fix this issue. My advise - replace the phone and stop thinking about it asap... Best regards, OVR Guy

[@rolexaddict4344]

Samsung s22 ultra speakers quality mediocre, handset ear scratching, awful battery, connection problems etc... Exynos is a big let down.

[@OriginalVideoReviews]

Hi dear frieds, Sorry to hear that, I hope Samsung will acknowledge the issues you brought up in their future models. If other peaople who reads this comment feel the same way, it will help us all to know if you "suffer" from the same issues. Best regards, OVR Guy

[@anolbe]

I experience that i'm not able to even make calls with mine. Or that people tells me that they've picked up my call, but i can't hear the ringing sound when making calls. Also if i'm talking with people while on the move, the connection is suddenly disconnected. It's like having and iPhone 4 again.

[@OriginalVideoReviews]

Hi dear friend, I'm sorry to hear that you are experiencing all these roblems. Some of them I encountered myself so I can only relate to that (I feel you brother...). Did you ask for a repair/contacted the customer service? BTW - iPhone 4 sounds like ages ago, so basically you got back to the age stone 😂😂😂 Best regards, OVR Guy

[@anolbe]

@@OriginalVideoReviews hehe yeah certainly 😂😂😂

[@anolbe]

@@OriginalVideoReviews I just keep using the phone. I haven't asked for any repair. I will have the phone till it dies i guess. I mainly experience the problem on the go. So i guess it's related to switching cell towers or similar.

[@anthonylannutti6345]

Me too

[@OriginalVideoReviews]

Hi dear friend, I'm sorry to hear that... but what did you do? Best regards, OVR Guy

[@dailybikelife3105]

Have the same problem

[@OriginalVideoReviews]

Hi dear friend, I'm sorry to hear that, I would like to ask what did you do once you found out about it? Best regards, OVR Guy

[@Angelomuscle]

Mines doing the same thing

[@OriginalVideoReviews]

Hi dear frieds, I'm sorry to hear that, did you try to contact Samsung regarding this issue? what was their response? Best regards, OVR Guy

[@RCREVIEWS101]

They have way more problems than that - I have Samsung cellphones for what...20 years? Every cell has a problem here and there...My S8+ the screen got all read after 2 years, the S22 Ultra had a poor camera, could never focus near on macro and this S22 ULTRA is by far the worst cell I have had. Seems like today they only think in fine tune the camera and forget what the cellphone is about - MAKE RELIABLE PHONE CALLS!!! I have the S22 Ultra with Snapdragon in U.S., recently went to Brazil for 4 weeks and even that I had a International access via Verizon, my cell could not detect any operators, zero, nada! Down there is GSM. Imagine, me with a rental car and NO GPS, NO SERVICE !! Looking deeper, I have the SM-S908U model (for U.S.) and seems like they have another S22 Ultra (international model) so , seems like or my cell has a big problem or the Samsung advertising is very shady because this cell supposed to work with all bands....not true. So, I had to purchase a cheaper cellphone with prepaid service in Brazil in order to have service and hot spot to my S22...L A M E !!!! Also, I live in rural zone in U.S., ALWAYS had service with my old S20 Ultra...not with the S22 Ultra, it drops the service almost every 5 minutes or less...duration can be 30 seconds to one hour. So, I have an old S8+ with Straight talk pre paid card that ALWAYS have service for back up Bottom line, I pad a lot for a new S22 Ultra and still need keep up two extra cells in order to have all the service in one I had with my S20 Ultra...simply ridiculous, I have reach out to Samsung and Verizon tech support, nearly 22 hours on the phone, I have tried everything in the book and what they recommended and no help. IT IS NOT A MATTER OF SOFTWARE UPDATE, IT IS HARDWARE PROBLEM and Samsung will not do anything about, like they did nothing with all S8+ screens getting red. This may be my last Samsung product for sure!!!

[@OriginalVideoReviews]

Hi dear friend, I can relate to each & every word you mentioned above, and I'm sorry to hear about your negative experience with this smartphone. What made me frustrated the most during this experience is how SAMSUNG dealt with my inquirty. I contacted them and said "GUYS, LISTEN, THIS SMARTPHONE HAS PROBLEMS, PLEASE ACKNOWLEDGE THAT". At first, Samsung claimed there is no problem, then they claimed it might be a software issue (like you brought up) and after nothing came up they told me "go to the distributor you bought from and check this issue". No hardware issues were found. Thus, when you spend SO MUCH MONEY on a phone, and this is what you get - THIS IS A DISGRACE. Since then, every time I see a Samsung promotion I have a cringe... Best regards, OVR Guy

[@xavierr7947]

This phone is not working for calls. Just send it back for a refund and buy something from a real brand that is not taking their customers for beta testers.

[@OriginalVideoReviews]

Hi dear friend, You are correct, this is exactly what should be done. Unfortunatellly, in this case Samsung and the official distributor I bought from gave me a horrible customer experience and support, so even asking for a solution (i.e. refund) was an issue that I spent too much time on. Best regards, OVR Guy

[@bobc1657]

I bought mine from T-Mobile and there is no way to get a refund. They just pass the problems to Samsung and Samsung just sends you refurbished phone...