Samsung Inductive Range Repair

The left two burners on our Samsung Inductive Range, model NE58H9970WS failed. This video covers the failure and how I fixed it. It includes an overview and then detailed photos and videos of the repair process. From searching on the Internet, this looks to be a fairly common failure.
Chapters:
0:00 Introduction
0:25 About the Failure
2:05 Repair Overview
2:50 Outline
3:05 Removing the Back
3:42 Removing Control Panel
4:56 Removing Cooktop
5:29 Removing the Glass
5:42 Opening Electronics Box
6:49 The Electronics
7:46 Re-soldering Joint
8:39 Wrap Up

[@RockerGuy0001]

That's a nice touch getting your son involved. As a kid I would've loved projects like these!

[@jennifercoffman7435]

WOW! Thank you so much for this incredibly detailed video. We had the same problem. I followed your video step-by-step and now I have a functioning stove again. I had never even soldered a circuit board before. You saved me from having to buy an entirely new stove.

[@johnmatters8140]

Thanks for this video!!! I went 3 years without the left burners, then 3 months ago the right ones quit working. In less than an hour I have a full functioning stove top again.

[@philbeauchemin5207]

Thank you so much for your video. My samsung, 10 years old, failed one burner at a time over the last 6 months. Thanks to your video I also found 2 bad solder joints on the centre circuit board. After 4 hours work it is now back in operation. Great job on the instructional video.

[@RC-Flight]

So for the second time in two years you sir have saved my bacon! Two years ago I used your video tutorial to fix the left hand side burners that were not working, just today thanks to your video I was able to retake my cook top apart and fix the dry solder joint that was now stopping my right hand side from working. Thanks!

[@DFTC-hf5cq]

Thanks for the detailed, and clear instructions. I've had to use your video twice now. First the left side went out, then about a year later the right went out. It was the same solder joint both times (but on opposite sides of the board). You saved me a bunch of money.

[@cheapohubby1]

An impressively clear video; and depressing how many people have had to make use of it for exactly the same soldering problem. This is the second problem with the Samsung range that I've had to fix on my own (nobody services Samsung in our area). Not impressed with their reliability!

[@MarkPetty-xz2bg]

Amazing instructional video! Well planned and thorough. Our Samsung induction stove top had the same problem and this video made it possible to save the stove.

[@jamesobrien-q3c]

It worked!! Before I saw this video I took my oven apart. I could not see anything wrong. Watched the video, took it apart again. I Looked at the board could not see any issues. I used my phone to zoom in on it and found the little tiny culprit. I resoldered the connection, and put it all back together. And bingo it worked!!! Thank you very much for your excellent video. I would’ve had to pay another $3000 stove. I will never buy a Samsung again, 2 main boards a convection fan and now this,never ever again.

[@joelorth6614]

I had the same range with the same issue. I was very reluctant to tear it apart like this (even though I do consider myself fairly "handy"). Mostly because I doubted it would work. Well, I tried it, and it worked. The same controller board in the same spot had a burned-out solder joint. I did my amateur best to fix that and put everything back together. It now works again! Thanks so much! Thousands of $ saved and another huge hunk of parts not heading for the landfill.

[@SeanReifschneider]

Fantastic, glad we could help!

[@davidbalfour3390]

Thanks. I just did this even though my hob wasn't completely broken. I got 10% more power on the left and 100% more power on the right. My big burner also had the wires a bit burned so I gave them a light clean. If I open it up again I'll change the 2 relays (GK-A-1A-12D) and will fully clean the wires or replace with silicone wires, they were only 14awg.

[@TomElisabete]

Thank you for your detailed and helpful video! This model stove is discontinued and we could not find another stove on the market with the same features. We were able to fixed the 2 burners due to resoldering the motherboard connections as you did. You save us a big repair bill and we are very grateful.

[@FranciscoGuerrero-GP]

Again, thanks for this extremely well done video. Did this today, exactly as described here. Me and my brother in law did it in 2 hours. Only glitch was one screw from the burner connectors REFUSED to come out and we shredded the screw head, (it was near the rear edge) so I just pried open enough space between the burners plate and board plate to remove the board. The exact spot was burned. Used a cheap solder and solder wick. Done. It works. Thank you.

[@simonperroncaissy6422]

Had the same issue. Some of the screws were really hard to unscrew.

[@TomElisabete]

Thank you so much for your detailed and helpful video. This model stove is discontinued and we were able to fixed the 2 burners using your recommendation of resoldering the motherboard joints. We are very grateful to you!

[@daisukiyamamoto3904]

Which samsung do u have, where r u located

[@robertdearle7679]

Thanks for this. It made the job a lot easier. It took one hour start to finish.

[@mikevanourkerk1950]

Thanks for doing all the heavy lifting. I had the same problem and your fix was spot on. The excellent step by step video made the fix so easy. Wicked away old solder, cleaned post and resoldered. Everything seems to work again. Great job.

[@toolsagainstentropy173]

Glad it helped! Cook on!

[@AdamJohnsonFamily]

I had the same problem and your video and fixing was spot on. Same exact pin with the left burners not noticing the pan. Thank you for putting this together.

[@clarenced.950]

I just finished the same process and found cold solder joints in the same location on the same board. It also looks like there was an attempted repair evidently by the people who made the board after realizing that the board had failed connections. Pretty obviously a manufacturer defect but of course Samsung isn’t going to admit fault. I repaired the solder connections and the range burners work perfect now. It’s actually a pretty simple repair once you know the issue. The Samsung appliance repair technicians told my brother that the range couldn’t be repaired and the best place for the range was the local landfill. They had already replaced the main PCB board at the back of the range which of course had absolutely nothing to do with non functioning burners, at a cost of $600. These guys are a bunch of clowns and have absolutely no clue. Anyway thanks you for the heads up it saved this range from death by landfill.

[@davidkimmett125]

Thank you so much, Tools Against Entropy - this video made it possible for me to accomplish this! Our Samsung had the same left side go out as yours...and it now WORKS! I really appreciate the details. Hope you and your son are doing well.

[@miteeman]

Excellent video! My LED hot surface display is broken but I appreciated seeing how you removed the top and accessed the display. Keep up the good work!

[@daniellevesque7543]

WoW! Super video, saved me! I had the exact same problem and your explaination was so clear that i couldn't miss the job. Many thanks.

[@dagnhell]

thank you a thousand times for having taken the time to make a video. It saved me money and time, it worked like a charm.

[@toolsagainstentropy173]

So glad it helped!

[@jb-vz4wb]

Thank you for posting this video! My stove is similar, and I had lost all functions of the stove (lights, sounds, burners) all at once. The fix for me was replacing that yellow circuit panel (DA92-00486A), I was able to test with a multi meter, and the soldered in fuse on that panel was blown, in addition to it having a burnt spot on the panel. While I was there I checked the other soldered connections and fuses like you show in the video. Thanks again, and cheers :)

[@danieltremblay2820]

Thanks a lot for the video , I had repair my left two inductive burners with the help of your video . Samsung model NE599NIP. Less garbage for the landfield. Again THANKS A LOT....

[@glenbeaudoin1946]

Thanks so much! Exactly the same problem on mine!! My very ugly solder fix might fail again but I can just go back in and do it again. Also thank you for the different bowls for different screws at each stage tip, I actually got it back together and used every screw! None left over lol!!

[@aptmadooms]

Thank you so much! Seems to have worked on ours! (And you’re right, those relay posts really don’t like to take solder, so I will admit that I’m not proud of my solder bubble, but works, works…)

[@terry8965]

Great video! made it easy for me. I love this range too and hated the thought of not being able to replace it since they are not making it anymore.

[@toronto2br]

This problem board is DE92-03543A ASSY PCB SUB. The failure solder point component is GK-A-1A-12D. The problem is so called interactions soldering.

[@RC-Flight]

Thanks so much for taking the time to make this video! I’ll be taking mine apart this following weekend.

[@SeanReifschneider]

Hope it went well!

[@RC-Flight]

@@SeanReifschneider yes it did, all fixed!!! And still working great 9 months later.

[@HEPATCA]

Thanks for showing this teardown. On my brand new Samsung induction range one of those two "Nidec" DC blower fans very noisy, making a clicking sound with each revolution.

[@YellowBusAdvertising]

Thank you for putting this together. Fixed my issue, simple if you take your time. Very much appreciated.

[@b00stpicard]

Thank you for this! Fixed my range today with your instructions. Same issue!

[@hslfuncpl]

I watched the two videos and searched online for this problem. Based on the video and the instructions for other Do It Yourselfers, I decided to give it a go. The only difference was that my right stopped working about a month ago and two days ago it was my right front, so I needed to give it a shot, and guess what! I found the same problem only it was the solder in the main circuit board that controlled the right circuit board. It up was the same terminal, just on the other side of the board. Took about 4 hours as I took my time, and cleaned the stove at the same time, but nothing was hard about it. No parts needed, just soldering flux, a dab of solder and a small soldering iron. Good as new, and I love my stove as well.

[@theanswer1221]

Hey I'm having the same issue on the same right side that you had a issue on... Your saying I should find my issue on the same main board that was shown on this video?

[@MakerDan55]

Thanks so much for making this video. I am having the same issue with my range. I believe it's the same model as well. I will attempt this repair.

[@19billy60]

Thanks so much for making this video! Made my life a lot easier while going through the process. Hopefully I get another 5 years out of it!

[@SeanReifschneider]

Awesome, glad to hear it helped! It's been around 16 months since I did the repair, and it's been working fine since then. Knock on wood.

[@stanacho854]

Very good video guys, I have the exact model and the same problem with the centre power board. On inspection, I found the dry solder joint just like the problem depicted in your video. Unfortunately, I had already purchased it and was lucky to get a really good price on the board. Thanks for taking the time

[@marktrotzuk2753]

I have the same stove, around 7 years old and had the exact same problem. Just in time for Thanksgiving (Canada) lol. Thanks for the video, got it fixed and works great, it helped a lot👍

[@loisluke6729]

Hi Mark - also in Canada. Did you have a technician fix it or do it yourself?

[@danhudsonart]

Thank-you, Thank-you, Thank-you. Your step by step instructions with circles and arrows were invaluable. Great job!!! I wonder how many units you have saved from the landfill with this video.

[@kevinwindebank6599]

Thank you! Just did this and it worked :) you saved me $ by making this video. Very much appreciated.

[@tjplace]

Add me to the list. Two left burners out. Same board. Two bad joints on the two relays. Back in business. Thanks!

[@cjgohnston4]

Great video, unfortunately, many of the screws on my unit were very soft and stripped easily making access to the circuit board very difficult. I did manage to get to it, and solder what looked like a. burned out connection, but either my skills are weak or it was something else...time to look for a replacement.

[@thekidsta1]

Best video on this matter. Thanks a bunch

[@SeanReifschneider]

Aww, thanks!

[@bartosslajos]

Nice video. I think I get the same issue after 9 years, but I'm still uppset for Samsung for this low quality soldering.... Bad marketing!

[@francodaniele2028]

In our case we changed the part and the main board (didn't find this video in time!) ...fixed the problem for about 6 weeks then the same burners blew out again along with the right side ones 2 days later...technician suspects the fan.that is spewing grease/residue all over the unprotected boards....ours also started giving problems after 5 years of heavy use!

[@toolsagainstentropy173]

Interesting. I have wondered if we would run into the same problem with the other side, but so far (~6 months since repair), it has been doing well. I will say that the electronics in our range were fairly clean when I opened it up, I wouldn't say there was much in the way of oil to clean off the boards. I can't recall any in fact. Now my over range microwave, on the other hand, I recently had to repair and it was practically dripping with oil inside the case. Curious how much the repair you had done was, my understanding is that would probably have been around a grand to replace the two boards using a service tech?

[@francodaniele2028]

@@toolsagainstentropy173 update on the "repair" ...showed the tech where to solder (wound up doing it myself! at least he didn't charge for the service call!)...left side induction burners all good about 1 month.... as of yesterday the right side burners no longer detecting! The initial repair cost was about $800 CAD including parts and labor. replaced 3 boards, oven sensors and switch.. but not the power board...oh additional 125 cad for the fan...at this rate I'll have enough parts to build another Range! I brought up the issue to Samsung Canada, the initial customer service rep was understanding and polite but when I was transferred to their manager he basically told me too bad, not their problem and hung up...

[@nickmercouris8933]

I replaced both fans in oven 2 month later the left side of the induction cooktop stopped working thanks for the video . By the way what type of solder works best.? Samsung should stick to phones.

[@phylliscarr3067]

Appreciate this detailed video! Nicely done!

[@zenphyr6103]

Thank you! Fixed my left two burners this way. But now the big right burner isn't working. Time to disassemble again...

[@carlosbahamon6628]

Thank You for the guidance it’s fixed now. Thank you again

[@markforder6725]

Thank you for posting this!!!! Do you think this would be the same issue if the two burners on the right side are not recognizing that there is cookware on it? Samsung was no help with this.

[@SeanReifschneider]

Yes, it is likely the same issue, as @RC-Flight mentioned in another reply here.

[@White_Raven1995]

Hi ,can you say what power going to this board ? For what pin ?

[@j.belair7091]

The screws for the red and black wires are completely stuck. We tried everything and no success. Any ideas what we can do because we are damaging the screws right now?

[@SeanReifschneider]

First of all, make sure you have the right size and type of screwdriver, it's not a "one size fits all" situation. I don't know exactly what size it is, but for Philips there are different sizes like #1, #2, etc... Also, there's Pozidrive which looks a lot like Philips, but isn't. If you've damaged the heads, it may already be too late. I've heard putting a rubber band between the screwdriver and the screw can help. Make sure you press in firmly while turning. They also make this compound that can help, specifically for difficult screws, it's fairly gritty. If the head is already damaged too much, you may have to look at using a left handed drill bit and/or an easy-out. Look here for tips on difficult screws. Be safe!

[@jfroux1]

Did you have to fix it again? Or is it still ok since you fixed it?

[@SeanReifschneider]

Nope, haven't had to fix it again. The previous repair has been solid so far.

[@TheAllang123]

Incredible. Thanks

[@thomasoconnor1068]

After you say " Set the top aside", what are you saying?? IThere are ------- -------- boards? I cant understand the 2 words in between. Sounds like your saying left fry, obviously thats not it...

[@gilscott2463]

Got one….it’s pos…put it in the dumpster