Samsung Z Fold 3 - Probability Strikes - WiFi is Broken

In this video I discuss my Z Fold 3 and the unfortunate turn it has taken.
-TDD

[@iziamid]

Just happened to me on a fold z3. I think Samsung should take responsibility for that wifi chip and make a recall.

[@johnmarshalward]

The same exact thing happened to me yesterday and my web search brought me to your video. Thanks for making this video. It confirms my thoughts and now I know to contact my service provider and use that insurance thingy the sold me. Thank you.

[@billlawson8121]

Similar story to yours, same issue: My Z Fold 3 would not connect to wi-fi. This happened about 4 days ago, 5 days after the warantee expired. The phone was bought in Doha, Qatar. I'm visiting the Middle East from UK at the moment and took the phone to the Samsung shop in Dubai Mall. I was told that this was related to the screen and a new screen was required at a cost of about half the original cost of the phone and would take 3 days to repair. I started trolling the internet and found your post and realised that this seems to be a common problem. I am a staunch Samsung supporter having blacklisted Apple for various reasons. I have had to buy a new phone (I won't say what I bought). I suspect the problem with the Z Fold is a design issue and that it has been massively under-engineered. One technician described the inner screen as 'like tissue paper' and apparently the wifi facility is an integral part of this. The Z Fold 4 seemed to follow on very quickly from the 3 so I suspect Samsung may have know of this issue and launched the 4 as a fix. I'm sure they don't want another Note 7 debacle and have suggested to them that they recall the Z Fold 3 to fix the issue. Pretty sure they won't do this as safety issues are not involved as they were with the Note 7. Yesterday my Z Fold inner screen stopped working and I cannot open the phone with the outer screen as it does not allow me to draw my unlock shape. Asked a few technicians who said it could not be unlocked so I've lost some recent data although I managed to get most of my data from back ups. I would suggest that fold technology is still very flimsy and I would NOT recommend anyone buy a Fold.

[@muitree5246]

It happen to me also samsung fold 4

[@blerinabakalli1998]

It happened to 3 of my samsung fold 2 and 3

[@DevinAndres]

Me too

[@abdelhadialsadi1571]

Same here. Yesterday, shortly after the expiry of the warranty

[@abdelhadialsadi1571]

I had a screen issue with my fold 2 and a microphone issue with my fold 1. What a petty.

[@johngary4809]

Same problem, first ever problem with wi fi with any phone I have owned.

[@techfan1017]

Same. How frustrating since I really wanted to love it. Did you ever fix it?

[@Rajnish-dj3qw]

Any update what u did

[@gol-r5836]

Aside from the wifi not turning on, mine's speaker is dead, and they said it would take $ 1000 to fix it.

[@aamaalsafa5000]

Mine died also 2 yrs ago I bet everyone's phone failed around the same time

[@hermawanwijaya9881]

Can we suit a lawsuit for samsung for what they might be doing? I feel this issue is common and is 100% samsung's fault

[@WLKRja22ZzDM53]

W Polsce 🇵🇱mamy ten sam problem z samsungiem ,psują oprogramowanie żeby kupić nowy smartphon 😢 To coś to bubel za duże pieniądze .

[@yugidevil]

@@WLKRja22ZzDM53 yes, im from croatia and i have note 10 plus and it cant see 5ghz wifi, and also i have gear s3 watch and when it auto updated it self 5 years ago update broke all sensors, i contacted them few times they said that i need new motherboard and that i have to pay it cuz warranty expired. like wtf their update broke it...

[@StevePerezinvisishield]

I too have this phone and just had the same thing happen yesterday. I have already gone through the same exact steps that you went through to try to fix it. Unfortunately, none of them worked for me either. I agree that it is a great phone, when working, but that is not the case now. Watching your video gave me hope, but then I remained disappointed when I saw there was no solution given. Now, I am reading through the comments and see this has happened to many people. I think there was an update a few days ago and now I wonder if that was what caused the problem. All evidence does point to this being a Samsung problem. This is very frustrating.

[@TomTomdog]

Dos it cover under warranty? I have zlip3 but Im currently okay

[@elusivelectron]

I have an unlocked Z Fold3 with no problems. Is your phone locked to a carrier? I know that typically comes with software issues when carriers push updates.

[@ChrisFlips]

man, this just happened to me 2 days ago on my Fold 2...any updates on pricing to fix this?

[@arkosh7251]

Same problem here, but bluetooth is also affected. Did you ever have it fixed? My samsung care plus just expired and im worried about the repair cost.

[@kasimalii]

Same problem im facing with the WiFi z fold 3 have you fixed the issue

[@benCR25]

Same issue on myZ fold 3, intact state, 10months of using it daily, had to take it for repair, the screen also broke for some reason so now they are replacing the inner screen and fixing the WIFI, just hope it can be fixed and no longer will break again, HAD never seen a phone having a WIF issue like this one!

[@Mr2pint]

I keep my phone's for at least 2 years, was really keen on getting this fold thing, but decided the folding screen wasn't going to hold up 😱

[@hugonam8839]

The same problem I have. Notice that so many ' folders ' have the same problem, but Samsung doesn't have an upgrade solution. Why do we use Samsung again?

[@blairmagon]

Unfortunately, wifi not turning on happened to my fold 4 under warranty. My phone, according to the notes on the repair, said, "replaced parts." They replaced the edges and possibly the battery as well. WiFi now works, and the phone feels like a new phone.

[@Theboss00077]

Did the problem fixed? I have the same problem today with my Fold 4!!

[@mrerclarence]

I have the same problem, is there any solution out there?

[@avengedshadowz]

Mine started with no volume, after that I can't pick up call or call as the speaker is out. Now WiFi issue. Don't know what's next. Never drop or near any water. This seems really a problem for fold and flip

[@Dellicous]

My WiFi not working and I can't open the inside screen on my zfold 4. If I do ? The phone screen goes off

[@doncallahan403]

+TheDigitalDigest Have you tried maintenance it through Smart Switch? Or even Samsung Members? I know Samsung Members does a maintenance check in that app.

[@garydenovellis5937]

Did you ever resolve this problem?

[@mgomez5606]

What was the final outcome?

[@zinthoowei701]

my zfold3 also same problem, how can i fix it?

[@mikerays4677]

Same problem, is there any solutions.?

[@justinendert]

Hey, i just need to know is there an different in use or feel between the z fold 2 en 3 ? Because i got the z fold 2 but im thinking to buy the z fold 3 but is it worth the money?

[@WeiFinder]

There are big differences yes. Watch a comparison video

[@caliphgamingxmrmxgnxm7648]

bruh i had the same problem today! how do u resolve this???

[@anukritichauhan2229]

Same happened with me What should I do

[@Goonsquad2012]

What software update is this

[@okuboyeazizsulaiman798]

I'm having the same problem since yesterday, my fold 3 wifi and the hotspot stopped working. Do u later resolve this problem? Thanks for this video

[@abelcastler]

I am facing 3 simultaneous problems with my fold 3. First the screen protector y having a bubble that increases day by day, the other is the spen, the left part of the screen has a small part that dont recognize the spen but reeds the fingers, and now this one with the wifi. I love the fold but all this issues are something that will make me not use samsung anymore.

[@mohdsyahir6659]

Happened to me 2 months ago, every time it happened i had to reset network setting several times before it could work again. Then i noticed that if my ZFold3 is folded it would mostly work and it would not work if it's unfolded. Very frustrated with the issue. May need to send to Samsung soon.

[@pakoupak]

Même problème sur mon fold 3 depuis aujourd'hui, arrivé soudainement, déjà fait un reset mais ça ne change rien. :-(

[@donmendiola9441]

Same problem here. I thought I was the only one, but so many complaints for the same issue. Maybe Samsung needs to recall the Z Fold 3.

[@cjmc17]

same thing happened to me. tried formatting it and it did not help. Its probably a common issue with the wifi antenna since i see a lot of people having this issue

[@IsraelSocial]

Is hardware releated! I pretty shure that the cable true the hinge is broken!

[@1llamental]

Did anyone find a solution? Unfortunately just happened to my Zfold3 today. Thought I had a virus and ended up buying a 2 year McAfee subscription with no luck. Wifi still doesn't work

[@liboiz48]

Can Samsung address issue ? It’s really annoying

[@lmmedia9694]

Does anyone know how to transfer files without wifi. My fold 4 wifi just went out . I bought a iPhone but no idea what app to use that doesn't require wifi

[@jojanona1582]

Unfortunately, I ws looking if it was only me having this challenge with z fold3. In addition to WiFi and Hotspot, my SIM1 is not working as well.

[@HaykalKamil]

Just happened to me after the device asked to send a software update. And viola! Can't connect after done several things.

[@dearsoli]

This problem is happening exactly right now on my dad's phone, which is Z Fold 3. And I've been trying to find solutions and came across your video. I tried the same methods you did, which didn't work for me either. I hope I can fix it today.

[@muggle1555]

Any luck?? Same thing has just happened to me??

[@jrkangta]

That simply means the connection (wires maybe) has deteriorated to the point that there’s no connection at all. This happened to me. Worked fine when phone closed, but after few weeks nothing worked anymore.

[@dearsoli]

@@jrkangta yes, nothing worked for me. Had to get fixed at Samsung, cost 300+ USD :(

[@jrkangta]

@@dearsoli Did they tell you how they fixed it and what parts were replaced? Here in Manila, Samsung is charging me 600USD. 😭

[@dearsoli]

@@jrkangta Nope sorry, I didn't contact them personally. My dad took the phone to Samsung. They had to replace something.

[@Matspalats]

i bought a used fold 3 from a company and after a month or so this is happening plus the phones freezes and restart several times.

[@karanpatil564]

My Fold 2 Wi-Fi Works In Safe Mode ??

[@nanerf]

SAme my went out a week ago and I was wondering if it was just a me thing but everyone else is saying the same thing

[@dsofronidis]

Any news??? I have the same problem

[@iltizam89]

the same happened to my Fold 3, after 2 years and six months. The folding mechanism is not built for long term use. My other brick phones all still working fine (Note 5, note 9, tab 8, tab s6)

[@x30nplayerone71]

Mine has just done it after updating to the task bar update, but my front screen is cracked and I'm scared they will now chage me £x hundreds to fix it.

[@pinakinvparekh]

Have the exact same annoying issue. Anyone managed to solve the problem at all?

[@magicdragonhk]

I have the same problem in Hong Kong after using it over 1 year. The setting-->About Phone-->WiFi Mac address is missing. I have Samsung Care for 2 years, and will visit Samsung repair center tomorrow. I hope they can fix it timely and without extra charge.

[@JardinJumat]

Happen today. Wifi cant work. Auto freezes and restart. As for speaker alr no sound months ago. Cant be fix

[@Interartmusic]

The same problem happened to me on the Samsung Galaxy Z-4 Fold; the wifi and bluetooth won't turn on shortly after my warranty expired. To me, the 1-year warranty is too short a period for a device that costs more than $1500. Does not seem worth spending the extra money.

[@kodyanderson4850]

I'm going through this exact thing with my fold 2 😢 And now I need to update my software and I'm not able to..

[@jojogeorgepottamkulam6771]

Same thing happened to my phone... Really desperate to figure of something can be done... Please share the best solution possible

[@cloesaintlourizttorrente2850]

the problem of that is the flex cable from the screen connected to the board from screen to mother board ... if u change new screen it will work 100%

[@nicknick7160]

Though of buying newer zfold, but this changed my decision now

[@andrewlmh]

I just got this problem 2 days again and been searching for solution, any updates from your side ? I also noted that restarting the phone would get the wifi back on sometimes but then after a while it would die off again

[@bunyorokitara9882]

Same issue am facing

[@ChuquiKnight28]

My Z Fold 3 Wifi stopped working when updated to One UI 5.1.1 when I opened to big screen, it rebooted and now no WiFi. Did you report this issue to Samsung Members?

[@Pk-bm2dr]

yes bro facing same problem

[@frostwolf6140]

Has anyone with warranty already expired tried with a custom rom?

[@-gustavocastillo7093]

Hello from Honduras I have a z fold 3 and the same problem as all of you the Wi-Fi isn't either gray or blue it's baby blue and it will not turn on

[@jamesulbot]

Mine suddenly started doing the same thing. Then when it eventually 'switched on', it then couldn't find any WiFi hotspots

[@artur_wnet]

The same thing happened to my Galaxy Fold 3 after the latest update from yesterday. Nothing helps. It seems that someone did it on purpose, integrating it into the update, or it's just a shoddy product. What a disappointment! 2k down the drain.

[@brandontan2000]

This happened to me 2 days ago after upgrading to one UI 5.0 on Android version 13. was pretty frustrating and i managed to solve it by resetting the network and then power resetting the phone. Remember the sequence, the key is to power reset your phone after the network reset. Network reset by its own did not fix my problem

[@delllim]

I also have this problem after UI13, after restart in small screen, wifi will be up. after opening big screen wifi will be cut off and auto reboot.

[@RicardoFerreira193]

For me it was Samsung's mistake, and that we should do something about this situation Pra mim foi um erro da Samsung, e que deveríamos ser feito alguma coisa em relação a essa situação

[@dr.b.s.nagakishore2493]

@@delllim me too the same problem.

[@philjvd]

@@delllim I have the same problem. 😔 Can you confirm if "power reset" means factory reset? Hope you can help me.

[@Spankyy811]

@@philjvd me too after update to UI 5.0. Dis u solve it?

[@_davidliu]

Same here, not recommended buying Fold Z!!! Got the Note for decades still working like charm

[@TmanTV3]

So i know this video is old but after 16 months my zfold 4 wifi has also broken as well. Apparently one of thd cross hinge ribbon cables is to blame. Luckily care+ is replacing it free of charge.

[@RuthieTheAquaticMom]

Well I tried all those steps myself and haha my one year warranty ran out 8-21. And this problem started right after the most recent update.

[@eligiorendy3704]

Any update on this issue? I have been hit too. Darn! Super sad and disappointed too.

[@pinakinvparekh]

Hi. Pinakin From Singapore. Same exact issue. Has anyone solved the problem?

[@jospyfernandes]

Interesting, I'm currently going the same thing, too, on my Z fold 4

[@cakz0]

Does the new One UI 5.1.1 fix this issue? This happened to me today,fold3😢

[@mohammadalajmi3397]

No

[@erwiniansantos9587]

Just had the same issue a week ago, has this issue been solved? Thanks

[@erwiniansantos9587]

It happened after the upgrade

[@helencadalin6364]

Have the same issue. Happened to me yesterday. I did a factory reset but nothing happened. Just bought this phone 1 year ago. So frustrating!

[@jasonthiew]

Samsung Zfold 3 is a very low end production in Vietnam. I bought it after 3 days, the paint coating peal off and Samsung do not want to change a New Set to me. Now I facing a same issue as you. WIFI BROKEN! Totally cannot turn on the WIFI.

[@shonajohnson8759]

August 2022 same my wifi is also broken and have done all the same things as you. No fix so far.

[@krisg3758]

My wifi did the same yesterday, roughly a week after the latest update. Could be coincidence, but i have found a short term solution before sending it in for the dreaded service. Restarting the phone and using the front screen is the only way the wireless works for me. Unfortunately as soon as i unfold to use the main screen the phone reboots and wireless cuts. Only front screen usage doesn't cut wireless after restarting, so does this mean its software or still hardware? I mean i have used the wireless the whole day with no issues this way. Unacceptable problems for a phone of this price range as well as service from what everyone is saying. Im Australia based.

[@delllim]

I also have this problem after UI13, after restart in small screen, wifi will be up. after opening big screen wifi will be cut off and auto reboot.

[@krisg3758]

@delllim send it to Samsung service, they fixed mine. I had tow dead screens as well that they fixed. I hope no more problems for any of us.

[@blexysblexys3125]

same prob for me too@@delllim

[@almeg76]

Hi, I have same exact issue starting today, 14 June 2023. Please let us know if you have solve it.

[@musabarab8669]

Let me know if you have any solution

[@almeg76]

hi my only solution is that, I brought to samsung service near my place. Samsung said, They change the whole inner LCD panel good thing I purchased Samsung care. In my case its a FOC. Thank you@@musabarab8669

[@sotelo2825]

Happened to me to.. No more WiFi and 1 year warranty is gone so I have a phone that I pay this price and no Wi-Fi anymore? God help me

[@queenneen13]

this happened to me 2 days ago. 100% hardware failure. not impressed with having to send the phone in for an extended time for fix/replacement considering they no longer offer loaners, but still love the phone itself...just can't wait until it's working again

[@chinlives]

Just happened to me on Fold 2. Battery usage has gone through the roof since then as a side effect.

[@zinhtoo1900]

how to fix can't connect wifi like that

[@FouadMahroos-oe6pq]

I have the same problem too And i never dropped or mishandled my phone And im never going to pay to repair it since its Samsung fault not mine I think we all should take this to the court

[@sydi24]

Has anybody found a solution to this problem?

[@xolanimchunu7616]

I'm having the same problem with my Z flip 3 it stopped working a week ago I'm loosing my mind on how to fix it anybody have a better solution

[@alloverdaplace2043]

Two years later and my fold 4 has wifi issues.. Tmo insurance is sending me a replacement tomorrow 🙄🙄no more folds for me and this was my first one too I thought it was so cool but seems like this is common from other fold owners

[@LouisEvangelista007]

I have a fold 3 now for almost 2.5 years. Really like the phone but this past week since an update lost wifi connectivity and now today bluetooth when phone is open fully. Spent 3 hours on phone with Tmobile and samsung and nothing but bs. I was hoping to make it to the fold 6 with no major issues but forget that. Now I am very unsure wether to go with fold 6 or just use my 23ultra for daily use. The problem is you get used to the very large screen and cant downsize. Wish samsung would step it up already. This phone at the 1700 price point should not have these issues. Any one out there experience these issues and have any luck in a fix?

[@ttof80biz]

hello, is your issue fixed? I'm having the same issue, only when phone is unfolded, everything works fine when folded.

[@LouisEvangelista007]

@@ttof80biz called samsung. Phone needs mother board and too costly to repair at over $500. Just upgraded to s24 ultra now . I am waiting to see what this fold 6 looks like this summer when launched. A bit skeptical though as you know new designs tend to have issues. Im also considering google pixel fold if I decide another foldable. Just overall disappointed with the fold. I was told that the fold 5 has the best track record of no big issues but its still over $1000 .

[@ZStormGLD]

My fold 4 just had same issue yest, bluetooth and wifi stop working

[@2332gregor]

Just happened to me on my z fold 3, and also my front camera stopped working. And my Bluetooth also won't work if I flip open the phone

[@sarafox4375]

Yes my Bluetooth connects but no sound when I have it open. It intermittently stops the sound when it's closed. Update was installed recently wonder if it's that.

[@naor42]

Same issue. Phone restarted itself while i was in whatsapp call and ever since i can not turn on the wifi

[@meerakannan]

Facing same issue. Any solution? Did factory reset work? or did Samsung help in fixing this. Please share the solution

[@lucforgione732]

Not for me :/

[@tssmodelling]

same issue, wifi not functioning after 3 years or usage.

[@mytubechanneI]

Why does the screen mess up the wifi That makes zero sense

[@markmiranda1710]

I had this issue after an update sometime it would work, and sometimes it wouldn't, I read someone suggested to reset wifi and Bluetooth setting and and power reset which worked for me, even samnsung technical support couldn't help

[@aditya11589]

same issue on my Fold 3, with an add-on bonus that when connected to bluetooth devices and unfolded state the streaming app dont work

[@sarafox4375]

SAME

[@ahmettekin2827]

The same thing happened to my fold 3 just recently, i also tried network reset, but it doesn't help. I've been using samsung since the note 3 launched. I love it. But this is disappointing

[@frankw645]

Happened to me today...noticed wifi disabled. Won't enable...tried reboot...network reset. Same result as you.

[@hopestarlimited8562]

I am also suffering from same issue .please tell me solution if someone know

[@peterk6797]

This exact same thing happened to my ZFold3, ive had it almost exactly 2 years, wifi won't turn on even after factory reset. Also had some pixels die after 1.5 years, this phone is very expensive, I loved it, not sure I want to spend that much money to buy a new one even though I love this phone

[@WLKRja22ZzDM53]

Mam z folda 3 i padło mi wifi kupiłem z fold 5 ale zwróciłem bo szkoda pieniędzy na ten BUBEL 🇵🇱

[@AlexGonzalez-rq4kz]

So I kinda found a fix but it's not great. The issue at least for me happens when you fold your phone and while it's folded. I'm guessing something with the antenna. Reset your bluetooth and wifi setting and do a forced turn off on your phone (press volume and power button for 11 seconds or so) WHILE YOUR PHONE IS UNFLODED (OPEN). This will allow you to use both your wifi and bluetooth. Unfortunately once you fold your phone it all goes away and you would have to do the steps again. I called my carrier and getting a replacement tomorrow. Hope this helps

[@clarenceajefu7342]

i am facing the same problem with my fold 3. Again the large inner screen stated freezing but 2 days ago it turned dark. The speakers stopped working. Right now i am managing the smaller outer screen since i do not have money to buy a new phone. I am also using a wireless headphone to answer my calls. This phone is making my go mad especially as i cannot even afford a new phone as at now and i do not even know when i will be able to afford another phone

[@timgavaldon7334]

Need help with my phone

[@nurazmirabdulmuthalib761]

I am having the same issues too.. 2 months after the warranty period ends.. I believe the consumers must know the risks of buying Z folds.. it will not last as long as a non foldable phone

[@ravensheaven5]

Did you fix it? Or trade in?

[@WLKRja22ZzDM53]

Jestem z Polski 🇵🇱 i uważam ,że samsung wypuścił BUBLA pod nazwą z fold ,tylko pozew zbiorowy przeciwko samsungowi doprowadzi do rozwiązania problemu.

[@tomasjeremiahdiaz4069]

Can factort reset help remove the update?

[@laiedwin6471]

Cannot. I tried

[@benkao2575]

Mine Fold 3 have the exact same issue here, after software update to One UI 5.1 a week......