How to resolve a 5E 5C error code display on your Samsung washing machine

[@jamesthompson2522]

Owned machine for about 6 years, never checked the filter until the error code. Wow. I shall clean it more often going forward. Its a great washing machine BTW.

[@williamblake3764]

I have just had a 5C code showing, I removed the filter to find two colour catcher sheets in there, been using them a few weeks now so will put them in the net bag and see how it goes.

[@AnonYmous17]

I've had a Samsung for 2 years now and I constantly get 5C errors. The filter is cleaned monthly, or even more often, and the drain hose is fine. I think it might be more of a program issue than anything else, because if I shut down the machine and restart it, to drain the water (drain without tumbling), the water goes away without problem, albeit slowly. Does anyone know what this could be? I often notice it on hygienic steam wash program. The machine will run the program smoothly, until it's time to rinse and it goes into 5C.

[@riviol87]

How to do this in top load machine?

[@TheShiors]

Same question

[@43Athira]

Did you figure it out

[@riviol87]

@@43Athira I kind of figured it out. The problem was, that the water was not draining. After opening the back plastic panel, I manually pulled the piston to drain out the water. I then noticed that there is a metal cable (similar to a bicycle brake cable) that was attached to the piston and the machine would tug at this cable and pull the piston away thus draining the water. This cable had come undone from the latch on the piston (probably when I manually operated the piston last time to fully remove all water). I re-attached the cable into the latch and the machine was good to do the pumping it self. Most likely, your cable is broken or has come out of its latch or the machine is unable to pull at the cable.

[@FraserReidCisco]

Thanks Samsung !

[@ingehernes387]

Why the music??

[@WillyTooBigHall]

Not helpful