Saramonic Ultra Quick Start | Quick & Easy Guide to Your Wireless Microphone System

[@LeoPazzo]

Great video Thank you, very helpful. That is a really cool feature. I did not know about. The fact that we can connect the receiver to our camera and to our mobile phone and record to both devices simultaneously.

[@RamasolaProductions]

Can you start and stop 32bit recording remotely from the receiver, just like on the rode wireless pro?

[@ChoicesHabitsAttitudeLuck]

Not available in Canada or Amazon Canada

[@gtankov]

When I connect it to my Win 11 PC, it says USB Device Not Recognized. Is there a driver for this? There's nothing in the manual.

[@SaramonicUSA]

There is no driver needed for use with a PC, but you can update the firmware of the Ultra via the Saramonic app for iPhone and Android. Note, return the system to the charging case after the firmware update is complete to ensure all units are updated. When connecting the RX to a PC via USB-C it will act as an external audio device and can be selected as your Input and/or Output device in Sound Settings. If it’s not being recognized, open Device Manager and see if there is an unrecognized device, right-click it and select Enable. When connecting the TX to a PC via USB-C, it should mount as an external hard drive and the recorded files can be transferred to your PC.

[@gtankov]

@@SaramonicUSA I can't enable it, in Device Manager it's giving me this error message: Windows has stopped this device because it has reported problems. (Code 43) A request for the USB device descriptor failed.

[@LeoPazzo]

@@gtankovI will be trying this soon and let you know my solution and any additional information I find out. What Saramonic suggested to connect it sounds like it’s the correct method. I’ll be publishing my tutorial video on my channel in about 1-2 weeks. I hope I can assist with your concern in my video.

[@gtankov]

@@LeoPazzo Sure, thanks! Link me to your video when you're done, please.

[@SaramonicUSA]

It sounds like this may need more troubleshooting from our support team. Please reach out at [e-mail] so they can get more detail and help resolve the issue.