Satisfying Customers With Great Service

On this episode I had 3 jobs lined up which 2 are returning customers. In this industry to be successful you must be focused when it come to retaining customers. One way to be on point is by having a CRM (customer relationship management software). Its a vital tool which will help you know everything when it comes to your business, from addresses, services, price, follow ups, and etc..
Having a CRM enables you to have all your customers information in 1 central location. Gone are the days of keeping all of that in a notebook , ENTER the new generation of computers and systems. There are many CRMs to choose from and they all have great advantages.
Hope you guys are enjoying the content. Lets continue to push for 20k subs and another BIG giveaway!
#downstream #downstreaming #softwash #softwashing #howto #education #educationalvideo #educationalvideos #educationalcontent
THINGS THAT I USE:
18" WOJET 4500PSI Surface Cleaner - amzn.to/48Jl9pf
Yamatic 3/8" 50ft hose a.co/d/gtV22Sx
4K Softwash Bucket Lid Sprayer - / 4ksoftwash
KalKal Boots - amzn.to/4arhX2K.
Huk Boots - amzn.to/3kNF6VH
GET YARD SIGNS HERE lddy.no/10m9k
Suttner Gun - amzn.to/3Uf0fqn
Flexilla 3/4" 100ft Hose - amzn.to/3Duj8yN
100FT 2 wire pressure washing hose - amzn.to/4dp6K4m
J-Rod for 4GPM- amzn.to/3UenlgX
j-Rod for 8GPM- amzn.to/3NuO3Bp
Mosmatic 3/8 hose swivel - amzn.to/3DSS3H4
Downstream Injector for 3-5GPM - amzn.to/3SXw9H4
Oxalic Acid - amzn.to/3fqQhDH
Ladder Stabilizer - amzn.to/2ZqqNOq
Ladder Straps - amzn.to/3GvvuYk
3M Respirator Mask - amzn.to/3GFjZ0C
3M Respirator Cartridge for Masks - amzn.to/3pHR06c
LED Light Strips VERY BRIGHT - amzn.to/3pLSLzm
Flow meter to check GPM out of Spigot - amzn.to/3vQICm1
Fire Extinguisher - amzn.to/3Bzn7aF
Gutter Bags - amzn.to/3GtDk4E
3/4 Uniseal Bulkhead - amzn.to/3nEyXLs
Battery Isolator to charge 2nd battery - amzn.to/3GnSuIC
Mini LCD to see your softwash battery percentage - amzn.to/3pFVqKS
Siphon pump to transfer SH - amzn.to/3CndVaw
EZ Drain tube for pressure washer - amzn.to/3mkdSGP
Follow me on instagram @ PinkflamingoPW

[@jamiegarcia6559]

great video! people forget how far great customer service goes!

[@PinkFlamingoPowerWash]

Absolutely!

[@cptextforwarding6654]

Love your vids. QUESTION: How to you keep your clothes from spotting with all of that SH floating around in the air?

[@PinkFlamingoPowerWash]

I use polyester shirts which are sh resistant.

[@andreamanning-iq3rq]

Howdy. Love and blessings.

[@PinkFlamingoPowerWash]

Thanks. Send u lots of love back

[@jerrymeyers2075]

That Mondo and the 12 combo really does the job that's for sure!

[@PinkFlamingoPowerWash]

It's so awesome

[@roman0835]

Nice work! Following up with my annuals as we speak 🙌 it works people! 👍

[@PinkFlamingoPowerWash]

Perfect!

[@limeex90]

Hi Cliff

[@PinkFlamingoPowerWash]

Hello there 😃

[@silverstake88]

On the post treat sidewalks are you doing 6% there?

[@PinkFlamingoPowerWash]

Yes I did.

[@stevewood3170]

Glad to see the rig back in action ❤

[@PinkFlamingoPowerWash]

She is rolling baby!!!

[@Fromgreentoclean]

You work in such a nice invrament cliff don’t mind my spelling lol . Nice wether all year nice here in Canada we got 6 months of nice and then we drop to mines 30 blaa

[@PinkFlamingoPowerWash]

Yea I heard you guys up north got to get quick before the cold weather comes in. Thanks a lot for watching

[@WashWizardPW1]

great work Cliff!!! Question for you?? I am just starting my pressure washing Biz and My question is what did you do to get leads when you first started your Business? Thanks

[@PinkFlamingoPowerWash]

Yard signs, Facebook neighborhood groups, flyers, nextdoor app, and networking groups

[@WandWizardLLC]

Great advice. Keep all the info on your customers. Hit them with an email list or a text message. Here comes the money.

[@WashWizardPW1]

Thanks for the good info

[@destinationom]

After you do get customers MAKE SURE you have a system to keep them on file. My business is unrelated but most customers have my services done yearly. I block my customers out in areas (quadrants) and made one of their address fields this quadrant name then it filters to mailchimp and every year a chunk of customers for each quadrant get mailed to biweekly. I know when the next reminder email has gone out because I get FLOODED with booking requests!

[@kennethstolowich]

Great video 📹 man

[@PinkFlamingoPowerWash]

Thanks bro

[@cesarvilbrun4481]

Good job bro!

[@PinkFlamingoPowerWash]

Thanks!

[@michaelcurtis7564]

how do you get so much soap and chemical through your pressure washing hose?

[@PinkFlamingoPowerWash]

Downstream injector does the chemical pull. And it will be more soapy depending on how much soap you add on your sodium hypochlorite

[@michaelcurtis7564]

@@PinkFlamingoPowerWash what’s a good ratio to SH of soap to use?

[@PinkFlamingoPowerWash]

@@michaelcurtis7564 the downstream injector is fixed to draw a set ratio. Could be 1-2% depending on which one you go with. I pour the soap in my sh tank so it comes out all at once. I normally put 1 Oz or soap per 5 gallons of sh

[@silverstake88]

LOL - "They had a lotta dog hair in here...... WOO WOO WOO-OO WOOOF"

[@PinkFlamingoPowerWash]

That dog hair is a mess!!!

[@tomalley798]

Get that MF 💰 Cliff! 😆

[@PinkFlamingoPowerWash]

Thanks brother

[@michaelcurtis7564]

what CRM do you recommend?

[@PinkFlamingoPowerWash]

I personally use Hubspot

[@darnellratcliff1482]

Get that MF 💰 Cliff! 3 Jobs..!

[@PinkFlamingoPowerWash]

3 banger!

[@randybarlow9587]

Awesome video as always Mr Cliff

[@PinkFlamingoPowerWash]

Thanks again!