Saturn 4 Ultra Review Broken Already Why Elegoo

An honest review of the new Elegoo Saturn 4 Ultra. Getting in contact with customers service to get it sorted so i can redo this review.
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Saturn 4 amzn.to/4eVdAiM
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[@skwidman0435]

Got mine in the day before yesterday waited for my wash and cure station to come in yesterday to run the first print once everything was set up and running I ran the chess piece files provided on the flash drive and the print took 3.5 hours to print and I was please with the print this is my first resin printer so I was a little sketchy at first but I followed all the steps and directions well after cleaning the build plate and cleaning the resin vat I went to run the same print a second time because I wanted a full chess set and left it to print overnight work up to a failed print and when I removed the vat the glass was cracked AI detection didn't stop the print and the object detection didn't work so now I've got a broken printer after one use I'm seriously pissed off and I'm waiting for elegoo to respond this printer and everything I purchased with it wasn't cheap

[@MatthewWadiak]

I bought a Saturn 4 ultra as well and the z access motor failed out of the box. Customer service is HORRIBLE and has not helped on now 4 days of trying to get them to do a return.. This machine is literal garbage and the company does NOT stand behind their products.

[@princetopher18]

That sucks bro I haven't gotten a chance to open mine yet

[@Wweuniverse.mainevents]

If you get a puncture ant resin drips where the screen gose up and down its over ? 😅 im considering buying 4ultra but for these im not sure wich one if 4ultra or 3 ultra since didnt have that problem resin goes strait to motor

[@Wweuniverse.mainevents]

Or anycubic m5s

[@梅搞七八]

I received my a few days ago, the WIFI connector was smashed, but the packaging box looks good from the outside, which made me believe the connector was damaged before it's packed.