Scams and Identity Theft (Recorded Webinar)

Aaron Guillen of the Better Business Bureau and lawyer Lauren Liang answer common questions about avoiding and dealing with scams and identity theft in British Columbia. Current to January 2024. Show notes at www.peopleslawschool.ca/webin...
In this webinar, you will learn:
3:15 What the Better Business Bureau is and the role it plays in helping the average person with scams and identity theft.
5:50 Common scams to watch out for.
9:20 Telltale signs of a scam.
15:05 What amounts to identity theft.
17:00 Information to protect against identity theft.
20:20 What groups of people are more at risk than others of being scammed.
22:10 The first thing you should do if you think you’ve been scammed.
23:46 Options to consider if you bought goods online that were defective and the seller ignores your attempts to reach them.
27:40 Whether you must pay when your credit card is stolen and used to make unauthorized purchases.
30:05 Whether a lawsuit is a viable way to get your money back if you get tricked into donating money to a fake charity.
35:05 When you should report a scam to the Better Business Bureau and what they can do to help.
37:30 When to commence a legal action against a scammer.
41:10 How to protect yourself against scammers who use technology to impersonate people over video and audio calls.
45:10 Steps to take if your email is discovered on the dark web.
46:30 The process to report a scam and seek help.
48:05 How to prevent spam text messages and calls.
50:30 What to do when your credit card has been hacked several times and your credit card company and bank won’t help.
51:25 How to protect your personal computer and other devices.
53:15 Whether you can encourage legislation to make scamming more difficult.
54:30 Steps to take if your cellphone is stolen.