Starting Up the MGE Galaxy 5000 UPS | Schneider Electric Support

[@elkroller]

Good day! Please tell me what to do if, when you try to start Galaxy 5500, the change of the switch state Q1 is not displayed on the board?

[@IIS7977]

Hi friend I have also same problem with my MGE GALAXY APC UPS

[@nagmaldeenalhababi1491]

@@IIS7977 did you solved it

[@sajalmbasheer2907]

I also have same problem

[@sajalmbasheer2907]

@@nagmaldeenalhababi1491 did you get the reason of Q1 status not change

[@arumugarajapalraj9251]

we have a 120 kva ups , the device is off when i on q4s key this error appear: cc board fault ch board valid error code 1-1-5 What the reason please explain...

[@muhammadibraheem1695]

let me know is this same same for galaxy 5000 60kva ups

[@BlinkDodger]

Hello, is there a software that can use to monitor and set-up the date and time of this ups?

[@schneiderelectric]

Thank you for your message, Blink Dodger. We apologize for any inconvenience caused. For technical support or to find answers to your questions, please refer to our support center: www.se.com/ww/en/work/support/support-center.jsp or reach out to a technical expert in your location here: www.se.com/ww/en/work/support/country-selector/contact-us.jsp

[@rachidbrahami9745]

hello please I have a problem with my galaxy 7000 inverter which displays power failure I need help I have been down for a while. thanks in advance

[@schneiderelectric]

Thank you for your message. We offer a complete set of digital tools to help you find answers to your questions. If you're experiencing difficulty navigating our tools, we offer live chat support to get expert help now. Please select your location here to get started: spr.ly/6059TXAIJ

[@ullasakrishnanmadanagopal4867]

Who to remove batt red indications.

[@schneiderelectric]

Thank you for your message Ullasa. We house most of our documentation in a virtual database here: www.se.com/ww/en/download/. If this does not address your concerns, please reach out to a technical support person in your location.www.se.com/ww/en/work/support/country-selector/contact-us.jsp

[@mounamoustapha2828]

Bonjour Est-ce que je peux avoir la procédure du démarrage des onduleurs en parallèle Galaxy 7000 500kva, et la procédure du démarrage de l'un d'eux si l'autre en défaut Merci pour une réponse urgente

[@yuliankusuma8444]

How long the charger time if i connect UPS MGE 5000 80 KVA to 1000 AH battery ?

[@schneiderelectric]

Thank you for your message. Please reach out to a customer care member in your location here: www.se.com/ww/en/work/support/country-selector/contact-us.jsp

[@schneiderelectric]

Hi Tim, Thanks for reaching out! For more information on product features and installation; we suggest you to contact our technical team via - spr.ly/6053yxAJX who should be able to assist you further.

[@juventuscharles1382]

what is the problem if Q5N switched ON,and power out put nil?

[@schneiderelectric]

Dear Mr. Charles, Greetings from Schneider ! We have assigned your query to the concerned team and they will get back to you shortly. Regards, Shweta Jamwal Customer Care Center

[@schneiderelectric]

Dear Charles, Greetings from Schneider Electric !! I’d like to understand more about your query and make things right. Would you mind sending your contact details so that we can check and resolve the issue at the earliest? Thanks. and Regards Prashanth Indiresh.

[@schneiderelectric]

Dear Charles, I haven't heard from you since our last conversation. Have you found answer to your questions? In case you need further help, don't hesitate to reach out. Thanks. and Regards Prashanth Indiresh.

[@davidpaulraj27]

Hello we need to replace the batteries in galaxy 5000, what is the steps and procedures to follow.

[@crespanol]

I have galaxy 5000 with error pfc failure helpme. Please

[@schneiderelectric]

Thank you for your message, Miguel. We apologize for any inconvenience caused. For troubleshooting support or to express your concerns, please reach out to a technical expert in your location here: www.se.com/ww/en/work/support/country-selector/contact-us.jsp

[@schneiderelectric]

Thank you for reaching out. For technical support or to find answers to your questions, please refer to our support center first: spr.ly/6057J7P1h

[@IIS7977]

Hi friend I need MGE GALAXY APC 5000 software please help me

[@schneiderelectric]

Thank you for your message. Please reach out to a customer care member in your location here: www.se.com/ww/en/work/support/country-selector/contact-us.jsp

[@marcussopianto4791]

Thank you ,for you information prosedur

[@abdulqayoumrahmati5158]

❤❤❤❤

[@quandv3011]

It's really useful. Thanks.

[@alimurtaza5234]

anh o dau?

[@hamjalaansari9547]

Thank you so much ❤️❤️❤️

[@schneiderelectric]

You are so welcome, Hamjala Ansari!

[@Engineer.MahmoudHassan]

I need program software and cabel

[@alimurtaza5234]