Scream Factory Friday the 13th Collection Boxset Rant No Quality Control

[@user-cz7rc1sc8c]

.. this is why I ALWAYS wait a few months AFTER these box sets come out before I get mine because there are ALWAYS these problems with these box sets when they first come out ...

[@johnnyg1161]

I'm definitely not getting this now. I so appreciate very much everyone putting these videos out there.

[@matthewg666]

I just got mine in today from Amazon. I was surprised that mine didn't suffer any physical damage. Amazon literally just put it in a box 2 1/2" longer and 1/2" wider and sealed it. No packing material to keep it from sliding around. No invoice. Nada. Seriously? That said, I think I got lucky. The only thing that I've noticed wrong is the case for the first film appears to have been wet and dried filmy. It does clean up. A few discs had some smudges that wipe off clean as well. Lastly, the back of the booklet has a slight film to it that does not wipe off.

[@JonLefev]

I checked locally for mine and only found 1 at a Best Buy. It was damaged......I then rolled the dice and ordered mine on Amazon and it came to me in great condition with all the correct art/discs. I felt relieved! I feel for people who had these issues and have been there myself! Now I just need to put in for my replacement discs🙄

[@kramdens1967]

I'm in Canada.. NO scratches, fingerprints, dents on the box or loose discs. I bought it in store though and got to look at a few.. so at least lucked out there.

[@jgfear]

I ordered mine from Amazon Prime. I had no issues. Thankfully.

[@psnbulletdemon138]

Awesome dude! I actually got it replaced and will be in my pickups video uploaded hopefully today.

[@RobinMDeathstroke]

It also depends where you bought them and how they package the box. I bought mine from Walmart, securely packaged, and no problem at all, plus it was cheaper there.

[@psnbulletdemon138]

I agree. Both boxsets were packaged securely and the one that was torn and broken had all the damage under the shrink-wrap still along the edges.

[@678philster]

Sorry to hear that this happened to you,....twice . Hopefully you can get a full refund and get yourself numerous Blu rays from local stores in your area where you can see the condition before you buy them . Amazon is definitely hit or miss . I’m very sorry you got the misses .

[@psnbulletdemon138]

Thanks man, I'm hoping to find one.

[@markpugh6808]

Yeah this is the risk you take with ordering online when you can't see the condition of the item before buying it like you can in a store

[@cherokeefit4248]

I got two boxes unopened. Luckily mine got the correct movies. I also got the move replacement discs coming in the mail too. I’ll keep one for myself and the other wrapped in it’s original wrap.I’m a big fan of the series.

[@bobhuber8480]

I agree with your final point, SN. Send 'em both back, keep your money, as a fuck you to Scream Factory.

[@joshfulcifan1015]

I live in Australia and my Friday the 13th set turned out 100% mint. I am so sorry for what happened to you my friend. And it's not just an issue of saying "hey, I'll just get the f###er replaced", it's having to wait for the whole shipping process all over again. Did your replacement eventually come through after all this trouble??

[@psnbulletdemon138]

Yeah, everything was replaced and came in mint. Its a great set. Im glad yours came in mint especially all the way to Australia. Thanks for the watching.

[@joshfulcifan1015]

@@psnbulletdemon138 Please, check out my latest movie / merchandise collection video kzbin.info/www/bejne/i5qaZWmjgLV2m5I I think you will dig some of the stuff I have and I live for feedback!

[@M3diaFi3ndGaming]

Awesome video brother hey I agree you pay for a product you expect that product to be in good condition and good working order and when is not you absolutely have a reason to express it..

[@Fluoride_Jones]

I had some issues with Scream Factory this summer, myself. Kind of disappointing. Though, I've noticed when I order their items from Amazon, as opposed to directly from them, I don't issues. I did order the "Friday the 13th" set, and mine appears to be in fine condition, but I haven't actually unwrapped it, yet. There is very slight wear on the box, which is almost to be expected (Amazon actually did a poor job of packaging it), but there are no loose discs, which is nice.

[@devilkicksanji2]

Sorry to hear you got screwed over on these. I ordered via Amazon as well and the boxset was also just tossed in a box with a couple of bubble packs and nothing else. I think it was sheer luck nothing was wrong with mine, and usually anything I order from Amazon like this will get dinged. But thankfully I was lucky with this. I wanted to get Halloween on the deluxe set but at this point, there are superior means of owning certain movies from this set, such the steelbook Halloween 2 and 3 with 4k masters, or a bluray double pack with the theatrical RZ films. So I've bought the 10 disc set and am supplementing it into an ultimate collection XD

[@psnbulletdemon138]

thats awesome man! I will say though, the frayed edges and torn paper was under the plastic wrap so pretty sure it was packaged like that by scream factory. Dings and even dents I can believe are Amazon's fault but not tears and wear/frayed edges.

[@devilkicksanji2]

@@psnbulletdemon138 Yeah, I had only heard of the other defects such as the disc anamolies relating P3, JGTH, and JX, or the double discs, but after the news of replacements being sent out, I opened mine up and was pleasantly surprised. Still hope you can get things fixed with the set. I've been enjoying it and feel once the replacement discs are sent, this will be quite the definitive collection...unless we somehow get unrated and uncut HD masters of every film in a future collection, though THAT is unlikely. XD

[@psnbulletdemon138]

@@devilkicksanji2 I'm actually curious if my best buy has it. I hate ordering online. Even stuff straight from Scream Factory have shown up damaged like my Night of the Creeps Deluxe set. The figure was crunched. Contacted them and they had me send a pic. They sent me an unused flattened replacement packaging for it. I still haven't switched the packaging yet as I don't open the retro clothed figures.

[@devilkicksanji2]

@@psnbulletdemon138 I know, I hate ordering online too. I ordered a few steelbooks but the site refused to let me pick up at store so I could inspect and interchange if wanted, so if my order shipped late, I'd go to best buy, hopefully find the steelbook, buy it, then wait for my mail one and see if it was ok, and finally return the other bought one. It's a hassle. I recently got the Back to the Future 35th steelbook collection and 2 of the 3 sets had the first film with a line cut across the spine, yet they were perfectly sealed, so it was a factory thing. Thankfully I got the only one with clean steelbooks, but that's just cause I got there early lol

[@alexanderfish4797]

@@psnbulletdemon138 all it takes is one good drop to crack a box, shrink wrap not withstanding.

[@onispeck7207]

My box also had an issue not as bad. A corner is a bit scuffed and when I took the information paper that's attached by glue took a bit of the art off which is a shame

[@dylangajdosik964]

I also ordered a set. Luckily mine came flawless with no damaged box or scratched discs. That sucks you received 2 fuckin’ trashed boxes. I can’t stand broken cases either. HATE IT!!!! 3 disc errors too so now have to wait for the replacement discs. I love Scream Factory, and I know with Covid-19 going on it probably made this a little more difficult getting it all together, but if it wasn’t ready for release by October 13th, then they should have postponed until it was. That’s all I’m going to say.

[@psnbulletdemon138]

I'm glad yours was good man! I also think they should have pushed it back and got it right the first time. Thanks for watching and commenting!

[@dylangajdosik964]

@@psnbulletdemon138 let’s hope for a Nightmare set now.

[@markpugh6808]

They wanted it out in time for Halloween rush job

[@PS5Pro2024]

My 3 disc perfect no problems no replacements 9r nothing

[@PS5Pro2024]

They are not gonna get a Nightmare on elm Street cause if they hear about alot of complaints on thos boxset they will be afraid to release another big boxset so don't count on it

[@jpro1969]

Sorry brother! I hope you just send them back and end up changing your mind and getting a good quality set here soon. If we appreciate something and are willing to pay good (hard earned) money for it we deserve to get a great product! Stay healthy man, cheers!

[@psnbulletdemon138]

Thanks bro, I am sending them back. I won't lie, I'm sure the quality of the transfers and special features are better than the metal boxset or even the incomplete collection released a few years back so I still want this set. Just aggravated. Thanks and stay safe bro!

[@jpro1969]

@@psnbulletdemon138 It's all good. I feel you and would feel the same way. ✌🏽

[@ryanjacobson2508]

Ordered from scream factory. My JGTH theatrical disc is scratched in several spots, and the artwork for Part 3 has a slight tear on the front. That aside, everyone got botched versions of JGTH uncut (missing wrist break) Jason X (missing audio), and part 3 (messed up opening credits). When will companies learn that quality is more important than rushing to beat a deadline? And I know that some people got duplicates of one movie and no copies of another. How do you screw that up? The manufacturer was so overwhelmed they didn't even check to see which movies they were placing in the set?

[@psnbulletdemon138]

Dude I'm sorry man, are you returning yours? When I ordered my Night of the Creeps collectors set straight through Scream Factory, the figure packaging was crunched.

[@nicomedessantiago6428]

Sorry to hear this. Did you order from a 3rd party?/

[@psnbulletdemon138]

yeah, ordered through Amazon but both sets were sent in a box with bubble packets. the wear was on the inside of the shrink-wrap too. the broken plastic of the cases were not in the box or cases either.

[@nicomedessantiago6428]

Really sorry to hear that. I order from Scream Factory and mine was snug and secure. Amazon is real hit and miss with big box sets. Been there.

[@HEYitzED]

@@psnbulletdemon138 heard from others that ordered from Amazon that they received theirs busted too. Glad I ordered from Shout Factory. They packed it up nice.

[@alexanderfish4797]

@@psnbulletdemon138 your beef should be with Amazon then. Their QC in shipping has gone down noticably over the last few years.

[@alexanderfish4797]

No amount of quality control at the manufacturer can prevent damage to items once they are out of the control of the manufacturer. If you order from a third party you only increase the chances of things being screwed up in transit.

[@psnbulletdemon138]

I would be 100% with you on that except I have ordered from Scream in the past like the Night of the Creeps deluxe edition and the box to my Ray Cameron figure was crunched. Also the fraying on the corners under the shrink wouldn't be there if it was just shipping. At the end of the day the damage could be on Scream or Amazon, I have had issues with orders directly from Scream and there are still widespread issues with the set anyways that shouldn't exist such as the discs.

[@BrianSmith-lj6ug]

Know your upset and i hope you get it sorted but don't let things like this upset you too much.End of the day their material things.Health is more important and i wish that DVD box was my only problem even at it's price.I agree the quality control is appalling though.The person that sent that knew the condition.Hope you get it replaced with a great quality one for you.

[@psnbulletdemon138]

thanks man, i typically don't let things get me that aggravated. cheers to health dude!

[@Skalopulton301]

I don’t have any issues with my Boxset. It came in great condition.

[@psnbulletdemon138]

Yeah I got it taken care of and will be in my next pickups video.

[@Skalopulton301]

@@psnbulletdemon138 ok. Did you also get the replacement discs? Also I have the exact same Creepshow copy, but I bought mine at a store called Movie Trading Company.

[@psnbulletdemon138]

@@Skalopulton301 yeah those finally showed up about last week.

[@Out-Cast75]

Mine was perfect . Send it back till you get a perfect one.

[@mysorrow666]

Same complaint. The box is torn at the side

[@DCFCfanatic]

And they just keep getting worse. now recently with their Child's Play releases, the insides of the plastic cases are covered in some kind of gooey greasy substance and all they can say it "wipe it off"

[@psnbulletdemon138]

WOW amazing customer service

[@deathmetalelitist666]

I still have crystal lake to Manhattan set :)

[@phenomforever825mjfp]

Seems They Really Dropped The Ball On This Boxset!!!!!

[@Espo2250]

diabolikdvd are the best....ive never received anything dinged up from them and i agree about arrow being the best.

[@psnbulletdemon138]

Actually I would have to agree about Diabolikdvd!

[@PS5Pro2024]

No problem with my boxset

[@shawnmarla9663]

Filmed the damage of the unopened box but didn’t film the trashed box ? I’m glad mine was in perfect condition. Got mine straight from scream factory

[@psnbulletdemon138]

Are you talking about the actual shipping box? The shipping box was fine. The actual box to the boxset was destroyed.

[@shawnmarla9663]

@@psnbulletdemon138 ah ok my bad

[@VenoPlonk]

This isn't QC issues from Scream Factory it's the courier that delivered it to you

[@psnbulletdemon138]

shipper box was fine, no dents, crunches, not even dirt. the wear under the plastic shrink wrap and the fraying in the corners was clearly packaged like that as the plastic was fine.

[@VenoPlonk]

@@psnbulletdemon138 I mean the big tear and the broken cases on that second set I understand was not okay but that dink on the first set was not big or severe at all. I would have personally stuck with that ad that kind of thing can happen in shipping

[@psnbulletdemon138]

@@VenoPlonk Nah the first one wasn't too bad but I'm a collector so want it as perfect as I can get.

[@popey129]

They rushed delivery

[@Nefaustis]

This doesnt suprise me at all. This site doesnt give a fuck about the customers. I ordered 5 movies from them, and they cancled my order after waiting almost a month for the movies that i paid for. They didnt give me a notice about it either. The worst part is, they didnt return my money to my card. They just ran off with my money and never sent me ANYTHING. This happened yesterday.

[@MondoChelloveckMovies]

I agree that if you pay premium money for a collectors set it should be wrapped to the 9th degree!!! Does no one realise that collectors expect stuff in MINT condition 🤔 🤯 heard a lot of things about the packaging of this set! So did you get anywhere with getting a new one or anything? Great but not great (for you bud) video 👍👍👍

[@psnbulletdemon138]

yeah, my roommate wanted one so I'm sending one back and hopefully getting a good one

[@MondoChelloveckMovies]

@@psnbulletdemon138 hope you get sorted mate!! Nothing worse when this happens! Been watching some vinyl special edition unboxings and the packaging to protect the expensive box sets is INSANE!!! 🤯 you hear of movie collectors to often getting stuff delivered wrecked!! 🤩🤩👍👍

[@GATURKS]

❤👻🔪 First Look: THE NEW FRIDAY THE 13TH PT. III 3D BLUE-RAY REVIEW kzbin.info/www/bejne/mYrKdZmDhrBgh68

[@verisimilitude8660]

Is the stuttering a gimmick?

[@psnbulletdemon138]

nah, I've been stuttering since 1st grade

[@psnbulletdemon138]

@@symbiotic3209 thanks bro, have an amazing day!

[@ralfwalter3923]

Very disappointing indeed. :(

[@tidepride7557]

Solo...soo...sooorry fffffoorr yyyyyyooooouurrr lo...lo...lose

[@psnbulletdemon138]

lolol no worries