Self-checkouts vs. cashiers: Which is better? (CBC Marketplace)

[@akba666]

Faster for me, cheaper for them, and I don't even have to talk to people. It's so perfect.

[@rtorontonion7191]

+akba666 sign of anti-social.

[@akba666]

R torontonion I went to buy groceries, not socialize.

[@shasterdhari]

+akba666 EXACTLY!!! That's the beauty of self checkout. If I wanted to socialize, I'd go to a pub or something

[@elistae5536]

+akba666 But that's the whole issue isn't it? People these days are burrowed neck deep in their phones. I'm fairly sure you could pick their pockets and paint them orange and they'd be none the wiser till they arrived at their destination. How do you guys not feel disconnected with the world??

[@jen3800]

+Elistae you are a human. this is why you feel the disconnect. people like the ones you question make me question if they are indeed human. if they are, my bet is they are medicated with anti reps or something. it's increasingly common to see this reaction toward embracing the disconnect. what do you think texting and caller ID exist for? to all those silicon lovers, i bid you adieu

[@mohammadfarajallah6408]

if you have a couple of things that you are picking up the self checkout is the way to go but if you have a full cart full of stuff the cashier will be a better option that is just my opinion and from my experience

[@truthbetold4024]

yup agreed

[@alphamale1865]

my thoughts exactely

[@jennie20able]

Yes exactly

[@critter2]

most self register will have a certin limit you can do 20 with walmart 10 with all other compaines pretty much

[@amyray7830]

Just to clear up a misconception,the scanning at our scan and go registers at any Walmart do not have an item limit, you can scan any number of items.

[@abthemlguy]

As a cashier and self checkout attendant, I’ll say that people do come with a full cart of groceries sometimes. I’ll just tell them before they even scan a single item, “it would be quicker through a register if you want”. It’s as simple as doing all of the work yourself versus having an experienced cashier and bagger do it. If you have like two items sure go ahead, otherwise go on register.

[@pineappleroad]

Where i live, there are (unfortunately) 2 stores where the staffed checkouts are closed during quieter times One is a smaller store (with 6 or 7 self checkouts, and only 1 or 2 staffed checkouts), one is a larger store with only 2 staffed checkouts, and i think 8 total self checkouts (4 normal size, and 4 which are designed for larger shops) And there is one store which i am certain reduced the number of staffed checkouts in favour of more self checkouts (they used to have a total of 5 large shop self checkouts i think, but they now have 10 large shop self checkouts)

[@rogergeyer9851]

It depends on the lines and employees. At the Kroger I grocery shop at, unless you have a BIG cart of items, the self-checkout is quicker and normally there is NO line. Unlike the regular checkouts.

[@MrMongomoryST]

pumping gas? I have NEVER had someone else pump my gas. all you have to do is put it in and stand there... I don't see whats so hard about it

[@regionfrank4006]

The old women doesnt even put down the locking pin. I wonder if she even knows it exists

[@Camelotsmoon]

I mean, how long ago was that phased out, I've literally never had it happen to me since I can remember (going back to when I was a child in the mid 90s).

[@regionfrank4006]

My dad used to do it when he was in high school so it ended in late 70's early 80's ish

[@jennie20able]

Just some people are not use of the self service. theres your answer

[@MrMongomoryST]

Well it is Canada they probably get a lot colder than we do over here while pumping

[@luischav3z]

Im surprised there was no line at the cashier's register. That's why she won. There is usually two registers open and a line of 4 people at least. It takes way longer.

[@johnp139]

luischav3z exactly! If there is an open line with a cashier, I’ll go there, but there usually are 2-3 people in line with dozens of items, so then I go to self-check.

[@Thingsyourollup]

Plus the old lady in front is going to.... write a check.

[@tiajoseph7309]

@@Thingsyourollup For a 10 dollar purchase... I get elderly customers like that often where I work. Lol

[@redevous]

Thingsyourollup oh of course darling

[@AlphineWolf]

@@Thingsyourollup most stores dont take cheques anymore and the ones that still do will make you jump through hoops to use it. I know the bay does not take cheques but will take it if you pay with their store credit card and pay it off instantly. If you don't have a card and want to pay with cheque, your only option is to sign up for a credit card subject to approval,then pay the card off instantly at the till. It's a trick cashiers use to boost their sign ups which Target cashiers don't seem to have figured out yet.

[@dante340]

Self checkout is an introvert's dream come true Lol I love going in and out of the store without having to interact with a single person, it's wonderful.

[@AR-rb8jr]

I never used a self checkout takes jobs away

[@jaimecastillo8716]

Exactlyyyyyyy, I hate dealing with people.

[@graycharger1299]

💯% agreed!

[@conservativeyank5481]

lol you keep bending over and they just keep laughing at you like the rest of us reading your post

[@stephanyyez7031]

YESSS!!!!

[@rayrofid880]

Luckily some supermarkets have both. Cashiers and self checkouts. It's easier to have both options.

[@Laura_Nunn]

Lugia, The Beast Of The Sea or all supermarkets in the uk.

[@davidhood9712]

Some ---> All

[@FrozenFireFreezingSteam]

As long as you have cashiers your prices won't come down. Unfortunately in a cash society cashiers still have a place. Now, in the future, where people start to go cashless, having purely self checkouts will be the way to go. And it's not rocket science. Just scan your items and pay with your card. How hard is that?

[@peterknight6535]

@@FrozenFireFreezingSteam So you have already fallen for the spin being used by banks. They want to do away with cheques so they can sack the staff who deal with them, then they will sack the cashiers because there will be no need for them if there is no such thing as cash. Finally they will charge YOU what they want to just for you to pay your bills -- using a bit of plastic only. You will all be ripped off if you let the banks get away with this, YOU HAVE BEEN WARNED.

[@thegoat164]

For now you mean but once too many cashiers are standing around with nothing to do they will be out of a job and YOU will do their job for them for FREE.

[@kimjong-un1136]

Wait, so Cody spent over twice as much by using the self-checkout? ... Yeah, that's nothing to do with the machine. He made a clear error there.

[@HallowqueenCrafting]

an error that a cashier would be unlikely to make, thus the comparision.

[@thamir21]

William Steven It was the attendant that punched in the wrong code

[@techhelpportal7778]

Your everywhere

[@wispsoul]

@@HallowqueenCrafting It was obviously his first time using a Self Checkout. He didn't even scan items correctly at first. If they repeated that he'd easily clear it within 1 or 2 minutes.

[@demonpride1975]

so now i am supposed to know all of the item codes when i walk up to a self checkout, even if i have to. that means i have to look at a rolodex of items, and do the math on how many carrots i have push the right code in, i don't understand why people want to take more jobs away from people, in a climate where jobs are becoming more and more scarce.

[@craigjackson6450]

Sample size of n=2 and a trolley of items including veggies for which you have to put a code in, just to prove a point.. Self-service checkouts are faster for most people, because most people who use them only have a basket full at most and don't want to wait around behind 4 people with full trolleys at the cashier. If they repeated the test with only 3 items each, all of which have bar codes and included the waiting time in the queue, then they would see a very different result.

[@AlphineWolf]

Someone doesn't know how to use the search button

[@jonathanpayne5588]

@@AlphineWolf exactly. Produce is so easy in self checkout

[@AlphineWolf]

@@jonathanpayne5588 me thinking why are people so dumb lol.

[@JusLooking4fun]

Again we are back to consumers doing their duty. If you use self checkout, you have to be diligent in scanning or entering the correct codes and checking the prices as they show on the screen. If you go to the cashier, do not complain about the line and you should still check the prices on the register screen instead of being on your phone talking or tweeting.

[@kikenna]

Self-checkouts are good for people who have social anxiety

[@n.a7848]

Spooky That’s exactly what I was thinking

[@chriscpooh2562]

Then talk to people don't avoid them !

[@oscarjuarez7124]

Or when your going to buy something more embarrassing 😂😂😂

[@musiclvr1able]

...until u need the help of an attendant. Js

[@oscar_fml1749]

Stream Highlights & Fails thanks you just fixed my social anxiety

[@LetsDriveSomewhere]

I love self checkout, I don't understand why there would be an attendant for a gas station- maybe that's because I grew up with it. Refilling your drink is just convenient, automated tickets are extremely convenient, assembling your furniture is a pain but then again, IT'S OPTIONAL! If you buy the cheap furniture, you assemble it yourself or you can go to a furniture store and buy high quality furniture pre-assembled for a much higher price. The benefits are there, you just have to look for them.

[@casperxmapop5853]

I dont have it but oregon does, it helps provide jobs

[@LetsDriveSomewhere]

+Casper xMapop That's true, but think about it, having the machines creates jobs in the technology field. It's cheaper for businesses and that's one huge way to curb the rising costs on businesses without passing the costs on to the consumers. People need to realize that everyone incurs costs not just consumers- people tend to forget or ignore that.

[@casperxmapop5853]

the issue though now days its its all money not who gets what not about fair wages, but eliminating all costs and making the most profit, employment rates are going down and well this is the reason. Companies dont care about the employees. just he money

[@LetsDriveSomewhere]

+Casper xMapop No, most companies care about the employees, sure there are plenty that don't, but most do. Laying people off is the last thing companies want to do, they do it because they have to.

[@casperxmapop5853]

we clearly have different opinions, ets save a fight and say it does good and bad

[@amandarose7783]

Grandma Bonnie can chill with her “do you like working for Walmart for free” crusade. Every time I go to Walmart there’s 2 cashiers open and a line up of atleast 5 people. Sorry I don’t feel like waiting half an hour to pay for two items.

[@davidhudson5452]

Thats On Purpose Slow And Dumb Too

[@graycharger1299]

You get it 👍

[@kimpy1971]

Exactly!!!!

[@bulletprooftiger1879]

There's 2 cashiers and TWENTY to THIRTY cashier booths. Do you not see the problem here? It's not the cashiers. It's the lack of employees because walmart has outsourced customer service to the customer.

[@colettelongo2080]

You pay either way. The cost of hiring cashiers is passed to customers.

[@dacookiemasta]

Does that lady know you don't have to use the self checkout at Walmart? its like an optional thing?

[@officialJoCa]

Did you not watch the video?

[@Enclave.]

Her point is that it's an optional thing right now, that doesn't mean it will always be an optional thing though. Companies try to do stuff like this slowly so that there's less outrage from the customers when they go full automation.

[@critter2]

it still be like that the diffrence between wal-mart and the rest self checkouts is that there also going to be cashier host were getting self checkouts 6 on one side 4 on the other side... you have two registers with 20 items or less than regluar machines and here the thing half the dman time customer don't want to want to an open lane its too far

[@Enclave.]

***** So the future is low skill jobs going away which forces more people into unemployment while consumers are forced to do the job of those low skilled workers for no pay and certainly no discount. Basically the corporation just banks the savings they get from not having to hire as many people. Yes, the future you describe is "wonderful"

[@critter2]

base of what do you know anything you speak off Enclave?

[@erihitsuki]

I prefer self service, really. I like having more control over how I pack my bags, and how I pour my drinks. For me , it is all about control.

[@michaeljohnsonbaugh7962]

Amen! Im always screaming in my head, 'Dont put the damn bread in first you muppet' Self checkout is a blessing and a curse

[@Deborahtunes]

Believe me, I was a cashier for years. Often times grocery stores make their cashiers scan a certain amount of "items per minute". This in turn forces the cashier to go as fast as they can, in order to keep up with what is being demanded of them. Which means, they bag however they want, whichever is easiest, and fastest. I had raises kept from me, just because I didn't work as fast as everyone else. But, I also had customers specifically come to my register, because they liked how I bagged their groceries. So I do understand your point about how your groceries are bagged. My attitude was always that, the customers are paying good money, they shouldn't have their items destroyed because of some lousy bagging. Just know that if the cashier seems to be going very quickly, it's probably because she/he is being pressured to do so by management...

[@TheLucky19978]

Same i hate it when they put 3 small items in one bag, then add to the fact they do that with the rest of the cart it takes forever.

[@annetteslife]

Until your bread is flattened and your eggs are smashed, I guess the only person to blame is you!

[@campkira]

but if you make mistake.. it beconme your fault...

[@smareng]

How the hell did this guy not notice that $70 Brussel Sprout charge??

[@psdaengr911]

He isn't a person who does that kind of shopping frequently at that store. Whether or not I use a cashier, I know what each item costs before checking out because the same scanners with faulty price code data are used by both types.

[@martinsoendergaard-jensen9602]

Self-checkout is meant for small purchases, because it means that you don't have to wait in a long line.

[@youtubian2500]

I don't know about you guys, but over here in sweden, the self-checkout solution in supermarkets is really awesome and way more efficient than those shown in the video. Instead of standing there afterward and scanning each product like a cashier, you scan your products and put them in your bag as you go through the store with a handheld scanner registered to your customer ID. Then at the end, you pay and you go without ever having to stand in line and wait. The difference, of course, is that you have to be a registered customer.

[@lenaredhead5572]

Erratic & Static I'm from Massachusetts and they have that system at Stop & Shop...I have no idea how it works though

[@nicolesamsonite]

Sounds awesome

[@yvrelna]

Erratic & Static If you're on this lady's mindset, now you're only not being paid to be a cashier, you also have to pay for the store's checkout machine. Nice.

[@ppumpkin3282]

that sounds great. i don't think they have at stop and shop. i think that is just a price check tool.

[@michelledevol5050]

That sounds awesome!

[@TheKaptaindo]

This is the pettiest thing I’ve ever seen lmaooo

[@Dallass]

Lmaoooo.

[@zioxei]

lmaooooo

[@taurusDIVA1979]

yes!! lmfaooooo

[@annetteslife]

Then you clicked on it

[@janeakindele-abe6855]

@@annetteslife the actual video is different from the title, thumbnail, and wording used. that's why clickbait exists.

[@HydroDiffusionAMV]

that's so rude for that lady to go up to someone in self checkout.. tbh I like doing it myself because most of the time I hate talking to people anyways and a lot of the times its a lot faster than waiting in a cashier line.

[@MattZRJSRoxy]

I completely agree. I like doing the Self Checkout myself mainly because I don't like talking to people and because it goes by a lot quicker compared to what the Marketplace video claims. The guy that was using the Self Checkout in that video had no clue what he was doing with things that involved entering product codes so I thought their test was a bit invalid since they should've went with someone who was more used to using the Self Checkout.

[@bonniebanks2456]

With all these comments about not liking to talk to people there are going to be a lot of lonely people. Being cut off from society is not healthy.

[@MorganVsTheInternet]

+Bonnie Banks some don't of us don't like communicating with strangers and we still have friends and family

[@MattZRJSRoxy]

Bonnie Banks some of us have reasons behind us not wanting to be sociable - how would you like it if you had a disability that you were constantly made fun of for of which went over for at least 4 years? Also how would you like it when things have happened in your life that have caused you to lose faith in people? I don't even ask people for help since I no longer trust people. People don't like being bullied for like half of their life no matter what the reasons are.

[@thomaswilcox5265]

Maybe you hate talking to people because you didn't communicate enough when you were younger. I read about children being able to go into a store and pay for sweets without even communicating with anybody, and they were linking self-checkout machines with anxiety issues. Interesting, right?

[@stanmarshlover1]

God forbid you pump your own gas

[@ichiwo1526]

God forbid you make your own food, that won't stop you from going to a restaurant and expecting a chef to make it for you.

[@ichiwo1526]

***** That's exactly the point man. Now you should even make your own food at a restaurant and pay THEM for doing it yourself!!! Why bother going in the first place? You'd rather waste the money at another place instead of just prepping and cleaning yourself? There's one born every minute...lol

[@jawbreaker1222]

+Ichiwo Konnichiwa and you were the one born that minute

[@ichiwo1526]

Jawbreaker1222 a sucker? For not paying a restaurant so that I can stand there and make my own food? Um, ok... *Derp*

[@faridanurieva1512]

ikr?

[@CapitalistJesus]

I feel so sorry for the people who have to pump their own gas and use an atm. Whatever will they do?

[@gqqggq7127]

Luis Uribe be outcast from society for have a low intelect, and instead be transferred to the burden of society for becoming jobless and/or homeless.

[@ClassifiedPerson]

And people pressing elevator buttons themselves to ride elevator and people who need to stand themselves infront of the door to open the automatic door with noone came and open for them I also feel sorry for those people They're such a poor souls

[@dreamrabbits5072]

Ugh I know I always feel so guilty enjoying these self services myself, because I know how much of a heartache it can cause to a lot of people!

[@tanjmazmaz3731]

... pumping gas 😱 ..

[@Wuhlz]

A lot of seniors have a tough time with it, and it causes them a lot of anxiety!

[@GothBatty]

Sometimes introverts like me don’t want to deal with employees at a store 😹😨

[@Lynngamble52]

Im not an introvert, I just don't like people but i agree

[@ThaisGrandisoli]

came here to comment that

[@kidtea]

Especially if I've got weird/really unhealthy things in my basket and I don't want any conversation or any comments about them.

[@HackYourHealth]

Same. I want to go in with my hood on and speak to nobody. :)

[@brendaferrar9906]

I THINK YOUR A ANTI-SOCIAL

[@ladyizzabella]

This is the first Marketplace that I don't agree with. This lady is calling millennials lazy, but it's the millennials who would prefer to do things ourselves. We don't want to have to deal with someone else doing what we can very well do on our own. And there are clearly cashiers at her Walmart. She's the lazy one, and she's essentially harassing people just going about their day.

[@carlam4986]

I don't think millennial's are lazy, but I do think their preference of no contact shopping is making many jobs obsolete and hurting the economy. When people no longer have jobs who will be using self checkouts then?

[@sportagus3]

@@carlam4986 Making jobs obsolete doesn't hurt the economy. If that were the case the world would have ended awhile ago. There are thousands of jobs that used to exist that no longer exist because of technological advancement yet we're still fine. What really hurts the economy is people not being able to get the training they need to continue working because school is too expensive to enroll in. Telling your kids not to go to school and to get a job that won't be around in 10 years is what hurts the economy.

[@redevous]

Lol right

[@redevous]

Carla Mountenay Don’t think of it as “hurting an economy” maybe things are changing. That’s life. Like a snake eating its own tail.

[@AshLee-tm7fl]

@@carlam4986 Since when did minimal wage support a living? $12/hr=$1880/month=rent+cheap groceries+bills+basic stuff for kids+no money for anything else, no money to give kids decent education, and gets broke the second an emergency happens. Plus, in the good old days when self-checkout was nonexistent, stores never hired enough cashiers anyway, almost always having only two or three cashiers in a 10 lane store. The problem here is capitalism, not having self-checkouts.

[@aidenray5038]

It’s called life. Do things for yourself like don’t be entitled

[@gqqggq7127]

Aiden Ray welp, guess I'll be digging my own grave.

[@aidenray5038]

GQQ GGQ yup same

[@campkira]

it just news section.. don't worry much about it...

[@lysabromaroff5039]

Jobs! Jobs! Jobs! Service jobs are about all available for many segments of the working folk.

[@CJ-eo2xz]

Well, they pay for it. You have got a confusing idea about entitlement.

[@trygveevensen171]

OMG, she has to pump her own gas, that's unacceptable😂 I live in Norway, and I find the idea of there being someone pumping your gas quite weird...

[@trygveevensen171]

Also, I have never had someone pack my shopping bags😐

[@alexkg1]

I haven't seen a full service gas station since I was a kid

[@prudhviram1457]

In India, the gas station employees only must handle the equipment due to safety concern.

[@stellabar623]

Having our gas pumped used to be the norm. Consumers are doing the work for corporations.

[@lilibethaquino9081]

alexkg1 u r lucky, while i hate to make eye contact with the guy at the gas station every week😩

[@09mpotato]

She's putting in her flight number. Of course the machine can't find her reservation. The itinerary on her phone clearly marks where the Reservation Code is. Don't conflate customer incompetence with poor technology design.

[@CanIgetsubswithnovideos-yk1fy]

When you get it wrong it should explain where it is... good design takes responsibility for user incompetence. Any UI/UX engineer would agree.

[@jonathandpg6115]

@@CanIgetsubswithnovideos-yk1fy trust me at one point customers are just plain dumb. Some people you can even have a human tell them exactly what to do and they won't do it....

[@JMian]

Do you expect every passenger can navigate through easily? It is not as easy as you may think.

[@mohd_pedophile_rapist]

I think that's why now most self checkouts at many airports are starting to ask full name, so you dont have to read the entire itinerary to find where the Reservation code is (even though everyone knows its usually at the very top). I was able to finish my self checkout for a Delta flight in 2 minutes, instead of waiting for 25 people to finish up who were at the regular checkout.

[@sydneyclement89]

Little tip: after you scan an item, press the button that says "Skip bagging". I do all the time, and never have the self checkout thing saying "Please wait for an attendant."

[@dennis_1488]

as a self-checkout attendant, that is wrong. do not press skip bagging unless it's a big object. with the NCR machines, they ask for assistance after you press skip bagging 4 times.

[@samannthaswtnss9397]

I prefer self checkouts to be honest. I rarely ever have to wait in line and I can pack my bags my way.

[@rosemarydudley9954]

I use a checkout with staff. My groceries go along to the end and as they arrive I put them back in my trolley. Then pay and find a seat where I can pack exactly how I want in my own time. I have a rucksack for "heavy" stuff and the rest goes into two bags of equal weight - one in each hand. da daaaaa.

[@Living4YHWH]

Where can you not bag your own goods at the cashier?

[@snflwrchan8019]

@@Living4YHWH ikr. I'm pretty sure cashiers would actually be appreciative if you help by packing your own bag. Where I live, self checkouts aren't a thing yet so we have cashiers and baggers. But at times when there's no baggers, you can help out by packing your own bags after the cashier has checked them out.

[@DeutschMatheLehrer]

This episode is SO skewed. Of course having a cashier will be faster when you buy a bunch of produce... Go buy some boxes of cereal and the self-checkout will win every time..

[@Roxor128]

+DeutschMatheLehrer That's the sort of view I have. If you can carry it yourself, check it out yourself.

[@catgrin]

I thought the test was unfair as well. Not only were they complicated items, he clearly hadn't used the system for that type of item before. To honestly make a comparison, the test needed to be repeated a few times So he'd be given a chance to learn how to ring those items!

[@joshmiller9979]

So you can all do the work for free

[@irememberla6460]

Marketplace has a tendency to skew episodes or else the show would be boring...

[@insertgoodname4809]

if it was just cereal the cashier could still do it faster.

[@golden4730]

Who the hell uses self checkout for dozens of items. It's really for someone who has 3-4 items

[@rajnadar6555]

I do sometimes...but it's at my regular store, I know what I'm getting, and can do it in short amount of time

[@dancingghostgirl2291]

I do it with like 7 or something. Customers at my job do it with like 20 or more.

[@dichang3]

I do! 👋 I can cash myself out with 30 items faster than an cashier can. And I don't have to talk to anyone.

[@Denise-te6sx]

Some stores have conveyor belts at the safe checkouts. It's not always for small purchases.

[@Gingeries17]

@@dichang3 Exactly! And I can pack everything the way I'd like.

[@Sangoreborn]

Yeah man, everytime I go to the restaurant, nobody's here to feed me, so annoying, I have to lift up my arm at every single bite. They're laughing of us.

[@demonpride1975]

just wait till they do away with waiters, then you will be singing a different tune, self checkouts are no different. stop being a fool.

[@GhostOfAMachine]

@@demonpride1975 sounds nice. I like getting my own food and drinks. Aka I cook at home just like anybody else nowadays

[@sarahstauffer1]

What restaurant spoon feeds their customers?

[@demonpride1975]

@@GhostOfAMachine yeah and do you not understand that restaurants have to follow a strict health code. do you think they can have people that come in off the street touching things at the serving window. that my friend is how people get sick and contract bugs.

[@buggsy5]

@@demonpride1975 Many restaurants have buffets, where people serve themselves. I doubt if there is any more disease transmission there than when you have waiting staff delivering your food. To reduce the risk even further, once you have chosen your buffet items and carried them to your table, you can wash your hands in case there are germs on the serving tongs/ladles.

[@mimib___6709]

Many self service areas are not that hard to use in my experience. If I'm using a new machine, I just take the time to read instructions. Which many people don't like doing....

[@going-mute]

Have you noticed any changes now? I see longer lines, a cart full of items nowadays. Walmart has an awful wait time. I once had to wait in my car for more than an hour for my friend who had to buy 1 thing. I was annoyed assuming that she was in the checkout area but she said she was in the self checkout line. Bagging under 10 items is ok but for more than 10 items, it becomes an annoying chore.

[@jilliebean343]

Walmart is always working really short staffed on evenings shift. with Only one Cashier from like 7pm to 11:pm. Prices on the shelves say one price, and then when they get up to the cashier . Cashier scans items and the item cost 2 X more than the shelf price.

[@dzhonnikihirin4006]

You do relize people move things right

[@xPussySlayerx69420]

If self checkout allows for me to avoid interacting with another human then I will always pick it

[@djjordan1019]

Comfortable in your mama's basement I see!!!!!!!!

[@xPussySlayerx69420]

DJ Jordan nice projection

[@jamium0]

DJ Jordan Settle down, you have “DJ” in your username and you’re saying someone else lives in their parent’s basement.

[@campkira]

cov-19... i used them more...

[@Littleone124]

Not to mention not having your bread squished and eggs flattened. Or bounce sheets in with your chicken. Groceries are expensive enough without having them ruined before you even leave the store. I like packing my own groceries. I used to be a cashier, I always made sure to pack other people's purchases the same way that I would want mine packaged, but most cashiers don't do that. I also like having my freezer stuff bagged together, my fridge stuff bagged together, my cans bagged together, etc so that it is easier to put groceries away when I get home and cold and frozen items will stay cold and frozen longer. When I go through a cashier, I also put like items together on the belt and they still pack them all wonky.

[@ThatGR86Life]

Are these people really complaining about pumping their own gas into their own car??!!! The laziness is real with this one 😂

[@diannt9583]

If people have certain disabilities, I can see having a full service option. I remember once when my back went out on me 15 years ago being grateful for the one remaining gas station with an attendant who pumped. One less time to have to get out and in to the car in extreme pain before getting to the doctor. Mind you, all the other times I've been fine pumping my own gas.

[@brysoncherry9884]

It was at one time a common service in the US. It got cut because they didn't want to pay employees to pump, just like they don't want to pay cashier's at Wal-Mart

[@lorrainemagarian7697]

not lazy as pumping gas is no ticket to health with all the chemicals. No thanks, I like to deal with humans and not machines.

[@jacksondtalton5028]

What she stated was when it first came out pumping your own gas was a few cents per gallon cheaper. But now it's not. Plus gas attended is a job that gone away another job cut

[@demonpride1975]

well technically it's not your product until it is paid for. so why should i have to pump their product.

[@thepedsMa]

I feel like the older lady just wants everything to be done for her. This lady doesn't even want to fill her car with gas!

[@zeighy]

It's called privilege.... But then again, the old lady didn't grow up in the same world as millennials...

[@lewisterroir5783]

Exactly

[@billschlafly4107]

Decades ago gas pumps were dangerous and required a trained person to pump the gas. We've all seen antique pumps with a glass filled top. Those were truly dangerous. Technology has made the pumps safe and it's better for the consumer if we don't have to wait in line to pay.

[@southernprideyeeyee4035]

+Ted Soto absolutely correct

[@southernprideyeeyee4035]

+Dairys Moreta I know right? Don't know why we do that

[@doingtime20]

I love self service, if I could fly the airplane myself I'd do it. Also this report is very biased and has a wrong perspective on it. It's not so much about more profits as it is about company survival and competitivity. If my competitor is using technology to lower operating costs well he may put me out of business, so I have to get on board. Also If costs go down, prices for consumer will probably go down, it's not like the company just gets a bigger margin, it needs to stay competitive. So you see for a company it is mostly a necessity to implement these things, not so much an "evil scheme to put you to work" as is portrayed in this video.

[@JediOfTheRepublic]

Pondering Life , chill out boomer. That will never happen.

[@gqqggq7127]

Mateo San "prices for consumer will probably go down" bro, why tf would they lower cost of service just to pass on savings to consumer? Nah, screw that, they're increasing their profits.

[@totallytalia]

GQQ GGQ Actually this is key to staying in business, it’s called X-Inefficiency. It’s basic microeconomics, look it up.

[@rogergeyer9851]

I agree on the self service TO A POINT. Flying the plane, dangerous/complex things, and cooking my food at the restaurant though (for example), I'm happy to have someone else do it. Oh, and dental procedures...

[@rogergeyer9851]

@@gqqggq7127: Competition exists whether your ilk understands basic economics or not.

[@williamhaynes7089]

wouldn't this guy realize he paid $70 for Brussel sprouts before he paid?

[@tiajoseph7309]

Exactly. If he uses them so often, then he should've known better that he should look at the prices for each item he scanned.

[@stargateproductions]

People are just dumb, honestly self checkouts are pretty easy and convenient to use.

[@cassiealexander1827]

Not if he was in a hurry and was nervous.

[@GlucoseGuy]

He wasn't paying for it. He's using the show's list and paying with their money. He might never buy Brussels sprouts.

[@Littleone124]

He was rushing because it was a competition. I'm sure in real life he would notice.

[@lachlanbrown8110]

Gas station attendants? People are complaining that have to pump their own petrol?

[@negative7proxy]

I've been pumping my own gas since I was old enough to drive and I have no complaints. This Woman is just a lazy person who wants things done for her.

[@lachlanbrown8110]

I love how inconvenienced she was. "Gosh I have to stand here, press a button and hold a trigger."

[@MarijaEnchantix]

I think it's because she lived in the 60s, when the gas was indeed pumped for you, so I guess she's trying to preserve the romanticised image of those times and isn't ready accept technology.

[@Enclave.]

In Coquitlam BC you don't pump your own gas, all stations are full serve stations thanks to a city bylaw. I actually prefer it this way. Means I don't need to get out of the car leaving my daughter in there.

[@theblackhundreds7124]

+Alsy Technology has nothing to do with it. Its the same tech. What she said was correct. They used to have people do it and then it was discounted if you go to a self serve and they took it away. Companies do this all the time

[@ZachareSylvestre]

This entire episode read like it was the reason "ok Boomer" was created

[@djjordan1019]

The laugh will be on the younger generations when there are NO JOBS because everything is automated.

[@gqqggq7127]

Zachare Sylvestre what happens when you have a section of society not intellectually capable of performing more complex jobs, and you reduce the number of jobs they are capable of working? How many people in a society have an IQ less than 80? That portion of society is higher than you would think.

[@ZachareSylvestre]

@@PonderingLifeToo Idk, I make $75k a year, Mr.Boomer.

[@xphdharmoni6736]

@@PonderingLifeToo bruh your proving his point dumbass

[@maximepinsonneault705]

@@djjordan1019 oh no progress your 96th only weakness! Can we count how many jobs were lost in the name of progress snd how many more people were having on the planet that are still working? The only thing thats this make is raising your level of confort and life. You dont have to wash your clothes, dishes, you dont need to ask someone to give you the line on the telephone, you don't have to sew by hand because we invented the sewing machine ... all it does is increase productivity and lower the cost of everything and leave worker to do other things.

[@martinsoendergaard-jensen9602]

I'm okay with self-checkout. I don't have to deal with as many people.

[@Graycata]

If I'm just getting a few things I don't mind the self-checkout. But if I'm getting a week's worth of groceries, I prefer the cashier. That's why I like stores that have both

[@thegoat164]

@@Graycata Keep using the self checkout and before long the cashiers will all be CANED! Out of a job yet? I hope so.

[@brysoncherry9884]

@@thegoat164 Exactly then Wal-Mart can save money by us working for free. Think.

[@thegoat164]

@@brysoncherry9884 You think because of self checkouts prices will drop? Well, we will see about that.

[@brysoncherry9884]

@@thegoat164 Price should drop universally for all businesses using any form of selfcheck as a means of cutting physical employees. With all that saves capital we should see it refect in the shelves, however it will like only reflect in CEO pockets. They likely see it as a part of business that have removed completely, therefore they need "rewarded" for their "hard "work"".

[@cindayako]

Bonnie is the type of person who will complain on anything and everything. Someone who you do not want to be in front of you at the checkout line. Good thing there's self checkouts to avoid her ^_^

[@tima1800]

aria not really taking jobs.... I always have to run and help guests at self check outs. They constantly need us there💀

[@beverlyanne5699]

Funny, I worked as a cashier and I hate those self check- outs. They are no where near user friendly. I refuse to use them because they do aim to put good people out of proper jobs.

[@michaelbell3952]

Peak boomer

[@jdenino6022]

Cindy Rose De Lumban I spend $12,000 a year grocery shopping, I am not going to do "self checkout" they are there to SERVE ME. I am also giving some H.S. kid, housewife or handicapped person A Job by demanding a real person to Serve Me! I don't pump my own gas either!!! These jobs are essential for people to have as their first job, second job, etc.

[@sydneyclement89]

I would hate to have her behind me when I'm in the grocery store

[@quatro2732]

too be honest self checking is good , but you still need someone to assist that person when they needed and not leave the customers behind.

[@mattjohnston2]

Overpaying was his own damn fault. If he didn't notice that he was paying that much for brussel sprouts...like, c'mon

[@spaghetti9067]

It shows the total in big numbers

[@FreshAppleSlices]

i agree, the UPC is the same across the board, meaning the overcharge would have been done through a cashier aswell. ALSO you wouldn't be able to see the overcharge if you went through a cashier until you get the bill.

[@going-mute]

Which wouldn't happen if a cashier were to do it. This could happen to anyone. For me, overpaying is not so much but it gets scanned twice and I have to wait for the assistance... And sometimes it just calls for assistance.

[@asmr2671]

I am wondering which store did they go, I use self serve checkout in Walmart every time and it works perfectly fun. I can’t stop using it, it saves 10+min when there is a long line up in cashier checkouts

[@keithfrench8643]

Self checkouts SUCK! We are becoming slaves ton the corporate people. Also destroying much needed jobs. Please look at where this is headed.

[@wispsoul]

@@keithfrench8643 You're just lazy.

[@AlphineWolf]

Looks like they went to Superstore/Loblaws. I see a big pc sign. And it's clear the guy randomly put in a random code instead of using the search button.

[@bribridorrhandtaget2861]

Keith French i really think it’s a company by company basis. the store i personally work at didn’t have self checkout when i started a year ago, and it does now, in fact i was actually trained on it. before we got it, i actually had many complains by the many different customers as to why we didn’t have them. also, i promise the self checkout at least for my employer hasn’t dismissed jobs. in fact they still very much need attending. i’d love to talk open- mindedly with you on the subject if you have any questions. :)

[@sofsjo]

There are long lines at the normal check outs because they replaced them with self check outs. Less cashiers= more incentives to use the self checkout .

[@DiHiongTan]

For many introverts, self-checkouts are more of a non-social alternate option for them. It comes down with what is most comfortable for them. As for some other people, it’s not so much the problem of getting an adrenaline rush from interacting with strangers but more so in regards to privacy. With self-checkouts, a shopper can go through that process without having to be self-conscious about what they’re buying. I feel like even if they are fully aware that self-checkouts can take longer, they would most likely still continue to use that option.

[@carolinechalue9029]

I personally love self checkout because I'm introverted

[@Brony22]

pumping your own gas.... really -_- who complains about that.

[@brunoignaciogi]

in my country (argentina) we can't pump the gas, someone has to do it

[@soccermanmessi]

brunoignaciogi Si, por lo menos da laburo, pero hay mucha gente que se acostumbra y se vuelven re contra vagos

[@mateomembrila7115]

Brony 22 In Oregon its illegal to pump your gas

[@sandram6828]

I'm allergic to gas so I always went to the full serve. Plus I'm semi disabled. So there are valid reasons.

[@fourthgirl]

When you are in pain and use a mobility device, you miss full-service option.

[@cubwals03]

i ALWAYS prefer cashier over checkout. couple of points. one: self checkout takes away someones means of income and paying for bills and living. it essentially hurts the economy. two: this one was kind of explained in the segment. the overhead costs of running a retail establishment includes things like covering the utilities, high velocity supplies (i.e. toilet paper for the restrooms, grocery bags, register paper tape etc.) and the labor costs. which is factored into the costs of the products you buy at these retailers. Now unless there is some type of discount incentive for doing my own self checkout. why should i be doing the job of the cashier when i am not getting paid for the service i am paying for that is factored into the price of the products i am buying?. three: technology is great until it decides it doesn't want to work. so just as shown in the segment you have to wait for help if something goes wrong at your self checkout but at a cashier they are right there and being that they do that job for a living they are going to be far more quicker and efficient at scanning and bagging your groceries than the average consumer at self checkout. four: it cuts down on retailer shrink (i.e. theft, damaged product etc.) i cant tell you how many times I've seen consumers purposely put in a code for a cheaper weighed product (i.e. fresh produce) to save a few bucks. that is essentially theft which is what drives the cost of consumer products up overtime. that few dollars here and there really adds up overtime. So in the end who really is getting the convenience and real deal of self checkout?

[@ericp1139]

What this segment conveniently omits are the long lines at the cashier. This was a dishonest experiment because they compared checkout times as if they were apples to apples. The cashier lines are almost always backlogged with shoppers and there's always that old lady with 100 coupons and obscure items that need to be price checked. Going through self-checkout is a breeze with no lines as long as you don't have a huge load and most of your items have a barcode.

[@JusLooking4fun]

Typically you are right but I have actually had to wait in line at the self checkout at my grocery store.

[@strawberrymatcha2307]

🤔 "that old lady" ⚠️

[@nathnathn]

And if your like here 10 or so aisles but only 1 open at best with a large line. The self-checkout having a small-medium sized line

[@Xershade]

What they really should have done is timed ONLY the checkout process. Lines are an uncontrollable variable, you need to remove those from a study to get accurate results.

[@MaNtIcHoRaOfficial]

Yes but you also have to figure that once everything is self checkout your gonna have to wait in line for those

[@xanseviera]

I never think of myself doing a company's job when I'm doing self-service/checkout. As a person who have difficulties in starting small conversation. This self service thing is like a God Sent.

[@ms.pirate]

All I do is answer their questions, and put my things on convaorbelt, and pay, thats all. I don't think the cashiers even cares about small talk. Sometimes if there isn't a bagger, i help put my groceries in the bags

[@bulletprooftiger1879]

So rather than facing your shortcomings and overcoming them, you've just ignored them and use convenience as an excuse. Don't play yourself.

[@raaagealert3862]

this whole video is an "Ok Boomer"

[@jiladoper2]

why ? im in my 20's and i can say I will never ever go into a self checkout machine, and people who do so are so dumb, and this video proves it

[@happiercat4777]

@@jiladoper2 ok boomer

[@yolovideos8084]

@@jiladoper2 guess you dont like free stuff

[@jake5870]

@@jiladoper2 boomer

[@xphdharmoni6736]

@@jiladoper2 how are they dumb it's easier and then your bread doesn't get squashed

[@Schubelicious]

People say millennials are entitled

[@Thingsyourollup]

I say humans are entitled. Generational warfare is pointless and unproductive.

[@crimeandcrafting]

Well....

[@fallingspark2258]

And boomers don't realize they made us this way.

[@jamium0]

Thingsyourollup The dominant species on a planet dominates the planet.

[@talleryt7291]

If I have like 4-6 things I use self checkout when I have more I use the cashier

[@panashifzco3311]

Being a self-service kiosk provider in the Middle-east, we are fully aware of this scenario. We provide fully automated and highly convenient self-ordering kiosks for restaurants, groceries and retail outlets that work on a "grab and go" basis. The customer needs to place the item on the kiosk weighing scale, and wait for few seconds. The AI camera of the kiosk detects the item and issues the bill. This avoids the barcode confusion.

[@lifeofrichard]

I hate when people use the Express Lane (10 items or less) when they have a full shopping cart of products!

[@ainzooalgown7589]

+Richard Feinburg Ive seen people use the express checkout when they have to fully loaded carts with enough food to feed 40 for a month that keep adding stuff when they think of something they forgot and it takes 25 minutes for them to clear the checkout

[@rogergeyer9851]

Some customers are just rude. Where there are clear signs with an amount, most people follow the guidelines. (A couple extra items is no big deal).

[@Wiejeben]

Well, here (The Netherlands) self service is always optional. You may use it however if you can't figure it out you could just stand in line and waste your time.

[@TheBlazePlays]

waste

[@Wiejeben]

+TheBlazePlays Thanks! Will correct it in a bit. Both words sound very similar but have a way different meaning

[@themiddleman5886]

+Flashyshooter I agree, companies are all planning to get rid of cashiers in all 50 states, and territories by tomorrow...

[@tl11rj7x]

lol right

[@dangeredwolf]

Same in the US

[@TheSackese]

We have here (in Sweden) a different type of self-checkout, you carry a scanner, which you get at the entrance with a card, and scan each item as you pick it. When you arrive at the payment station you put back the scanner, use the same card in the machine, and pay. No more time wasted trying to scan and putting the item on the table afterwards (which never works when I tried it out), all my purchase is already in my shopping bags...

[@eman-gt1pc]

I like getting my own soda because the workers like putting a bunch of ice, and my drink is done real fast

[@rorscach1]

Well you could just ask for no ice, but I almost always forget to ask unless I'm pouring my own drink. All that ice is a rip-off and it waters down your drink, especially when the drinks are already kept cool.

[@rorscach1]

***** I've never heard that, I guess not where I live.

[@brickley2000]

If a place refuses to give me no ice after I ask,....I would walk out and never go back

[@randomvideosn0where]

What I have found in a lot of places is they have a button to push based on the size of the drink and if you ask for no ice you may receive a 1/2 empty cup, the same amount of drink you would have gotten just no ice.

[@jonathantrego]

Oh no pumping your own gas? This has only been happening for decades in America..... And, they say young people are lazy.....

[@AdamSmith-gs2dv]

I guess you have never been to NJ or Oregon they still have full service stations

[@arzra9965]

The local H-E-B grocery here, we can weigh and print a label for produce, bulk items, etc. I am at self checkout for less than 2 minutes. One of the stores has 15 self checkout stations.

[@tormentedzombieowl]

Is she going to Complain about Amazon.com Being Self Checkouts HA HA HA HA

[@mystlegend9359]

LOLOLOOOOLL

[@zzvcxvz5173]

Or ebay too! You have to ship the items yourself. Not the boat or plane

[@Lively_1185]

Lol

[@mattqson122]

amazon store is the evolution of self checking, cause it dosen't require you to go to a cash to pay it's automatic

[@Ricmatic]

Why does this episode exist? I'm not even three minutes into this and I've already had enough time to think and realize that having both in the store is a massive benefit to everyone. It provides privacy to buyers and helps to divide those buying mass amounts from those buying small amounts, shortening lines and promoting a more positive attitude for both consumer and cashier. The idea that majort retailers would use this to replace standard checkout is ridiculous. What happens when an older lady wants to purchase large or heavy items? Personally, I love using self checkout and even when I don't use it, the fact that it's there is still a benefit to me. This episode is just a bottom of the bucket idea. Also, it's worth noting that service you receive without paying and could perform yourself is in it's very nature a privilege. Nobody is required to provide such things for you, so to piggyback on traditional expectations like they entitle you to your own white gloved gas pumping produce bagger is a despicable way to act. It proposes the idea that it's okay to mistreat those who deal with customers on a daily basis and that it's unfair to be asked to contribute to the efficiency of your economy.

[@Cat94683]

I avoid self checkout always. I would rather wait in line than deal with "please wait for an assistant" or "unauthorized item in the bagging area". The cashier knows the system and can have me checked out with less stress and issues.

[@SuicideRedemption]

If you do it right you wont deal with any of that. Unless your buying beer or something

[@Living4YHWH]

@@SuicideRedemption Not even remotely true. Self checkouts (aka job replacements) are well known for their errors and requiring an actual employee who could have been helping you and avoided the problem or corrected it without slowing you down.

[@nathnathn]

@@Living4YHWH yep and the ones here completely break if you have items that don’t fit in the small bag area as it requires you to place every item there and even after they added an option to skip that its got a limit of doing it 5 times before a attendant needs to login every time you deal with an item like that.

[@mosesyang4222]

I love self checkout b/c I don't need no one judging me on the stuff I'm buying...so what if I'm buying a tarp, a hand saw, a dozen gallon of bleach, gloves, extra absorbent tissues, and a book on how to get away with murder ...you don't know me!!!

[@lifeofrichard]

+Moses Yang LOL

[@elizabethmohan2256]

so do the darn lines are so long and some cahoera thinks its fine to start up convos with people, im just lika nah im tryna leave

[@Lúin216]

+Moses Yang and a box of condoms

[@VikingDudee]

Until you buy some nasty tasting Doritos, and set it on the damn self-checkout thing and have to set it on the tray to be weighed and the bag of chips are not heavy enough for the machine to detect it, so you push on it, and have to redo everything thing or wait for an attendant that's helping others. Yeah I love these things...

[@VikingDudee]

Yup, thanks for supporting the jobless

[@nityking1]

That lady is just lazy, pumping gas isn't hard. Neither is scanning your own groceries. You have the option to pay more for someone to pump your gas and you also have a choice to go through the register line

[@trildi]

Just wait till your ''lazy'' arse (quoting you here) gets to old age. Have some consideration and respect.

[@rachelle2227]

Maybe where you live you can pay more to have someone pump your gas, but I've never had that option.

[@brbubba]

Clearly you don't eat a lot of veggies and fruits.

[@askat2016]

In most gas stations where I live you don't have the option to get the attendant to pump the gas unless they are disabled

[@sspidey_clipss]

nityking1 where should people work

[@madezra64]

I love self checkout. It's super convenient and best of all, I don't have to deal with a person. I like people but I am an introvert so I would rather not deal with the anxiety.

[@tamarockstar09]

I rather do it myself because I'm sure that it's done right. Idc im not an old lady lol

[@Changenow-ze2sl]

Extremely inaccurate test. No valid conclusion can be drawn from the timing test.

[@rogerguy2884]

Ummmm, this is the CBC we're talking about. Useless!

[@TheFedericohiguain2]

I know right time is not exactly the greatest feature of self checkouts besides once you got experience with it, it will go faster.ni always see new people having difficulties while I get through it fast.

[@bryantnonya8704]

I love scanning my own groceries because I get in and out of the store much faster and I don't have to worry about some cashier trying to ruin my day...

[@christophercolumbus8944]

i like it too i just enter whatever i want for produce no one cares

[@bulletprooftiger1879]

If a cashier can ruin your day then it's probably not the cashiers

[@PrincessKait1]

Whenever I see an option to do something myself using a computer, I pick that option. I hate having to coach another human being through doing something so blanking simple I could just do it myself if they let me. I'd much rather check myself out than go to a cashier because while most cashiers are wonderful people, there are a few who are just disgusting. I can't count the number of times I've seen a cashier wipe their nose, sneeze/cough into their hands, and then touch my items or the money they're handing me, etc. On top of that, they don't see a need to bag things properly, at times outright breaking items because it's fun to throw eggs in sideways in a bag with the flour. This lady not liking to pump her gas is ridiculous as well. My car is a diesel, I'd MUCH rather pump my own diesel, then have an attendant put gas in my car and then it somehow be my fault. Even if I drove a gas car, I'd rather be responsible for my car's care like that, than to trust some random stranger to pump gas the way I want it. What if I only want to put a gallon in, what if I wanted to clean the trash out while pumping gas, or wash my windshields. I like having the control doing it myself provides. A mcdonald's up the road has self-order stations and it's fantastic. You can pick exactly which burger you want, put exactly what you want on it, make it a meal or don't, get exactly everything you want and not sit there arguing with a cashier who says "now, which number?" "2." "what size again?" "medium, and no pickles." "okay, a number three with no onions." "No, number 2, I want the onions I don't want the pickles."

[@cpufreak101]

To be honest, I agree with that, I'm just not a people person at all so I prefer the self option, and I mean really that's all just a little bit of manual labor, I mean I'm pretty lazy but not THAT lazy, though I mean if you are, it's illegal to pump your own gas in New Jersey, so there's an option

[@jordanfrary3876]

It's about the convenience. Some may be handicapped or older or incapable. Also as you saw, those machines hardly run well. It's about a face to face interaction. I can't tell you how many times I've left a store feeling happy because the cashier and I had a good conversation. You don't get that human company with a machine. Machines malfunction, humans don't. Plus that stuff is foreign to older generations. Like trying to teach your grandmother what an apple cloud is. I think the consumer should have a choice at minimum, but I really don't want anything self service. It also wrecks economies. The only people that benefit are the top. You don't save money self servicing. We need to keep low level workers in jobs. They don't have professional skills, but like anyone else they need work too. It is an awful idea. We will have more uneducated people on government aid and those that go to college will compete with professionals and overall lower salaries of professional positions. If clerks became doctors, doctors wouldn't be worth as much because there's so many damn doctors. Eliminating the service industry will create more poor and lower the salaries of normal people like us. The only benefit it has is occasionally quicker shopping trips and saves companies ridiculous amounts of money

[@critter2]

i always ask if like an item idf they want it another bag or not... i also if i sneez i get the paper towels under the counter i have... but your also touching money and a wallet purse you don't wash... coughing is normal and i was disturbed how many customers were freely coughing not covering there mouth.

[@brbubba]

You're falsely conflating a mcdonalds self order station with a supermarket checkout. At mcdonalds it's a consumer benefit due to human error and your ability to see all menu options at any given time. At the supermarket, self checkout is extremely tedious due to computer error when you have more than a few items. If self checkout was more convenient for the consumer, then more people would adopt it.

[@yvrelna]

Jordan Frary If the cashier machine is malfunctioning, that human cashier likely will be unable to do their job either. Also, that human cashier can be on strike, or sick, or they may have a sudden outrage in the middle of their job, so yes, human can malfunction as well.

[@awarose]

Yeh... totally fair test... go look up a buggy selfchecout, get a guy who clearly doesn't know how that system work and how to check stuff before paying (I'm sure it would have been easy to remove and scan again to correct it), get items without a bar code so the selfchecout is both harder and takes more time, go at a time where the line to a cashier is short or non existent... just so your point will come across... test this at IKEA and the outcome would be that the selfchecout is much faster

[@iglidor]

Yep. CBC sadly proves in many of their episodes that they are not investigating but only pushing narative they choose beforehand.

[@gophersk]

I'm down with keeping people employed. Machines have made our life easier, however I think we forget about the human nature and contact required in daily life.

[@otocinclus]

airline kiosks are the best. they're always so simple to use and there's rarely a line (/"queue")

[@johnazhderian5734]

In America, most gas stations have been self-service since the early 1970s.

[@jamescameron204]

John Azhderian That old lady is as old as dirt and misses the days of the 50's..

[@katdee224]

Besides N.Jersey where its still illegal but go on

[@LE-bz7kr]

@Elinor Dashwood Thank heavens!!! We're going to elect him again!!!

[@LE-bz7kr]

@Elinor Dashwood No, I'm good! Keep on butchering children, supporting the slaughter of innocent people all over the world, Those Islamic terrorists are really nice people, they're just misunderstood. You are truly wonderful and kind person. Oh, and also being a flaming liberal, smarter than anyone on the planet. Have a nice day!!

[@IHeartQuilting2]

That's a little early. Mid to late 70s would be more accurate. Self-pumps only showed up in my Massachusetts city in 1976, the year before I graduated from high school. That was one pump in the county. When we moved to the midwest 2 years later, nobody had self-pump. Easily by 1982, it was self pump at most gas stations.

[@Deborahtunes]

As a former cashier, I can tell you, that many stores require their cashiers to scan a certain number of items each minute. Which could be a incentive for some people to go to a real worker, and not a machine. Personally though, it's not about time for me. I just prefer doing things myself...

[@keikairin2038]

Huh. Perhaps this depends on the type of store you worked at. Walmarts for example seem to have endless lines of people. I don't think a customer would prioritize you making your quota though to go to you....that's a warped type of logic there. In school I was a cashier at a hardware store and this was never the case. They just needed you at cash and available, or facing cleaning the storefront when you had downtime. Customers would go through your line if you had a reputation of being quick and efficient....or if you were the nice guy/girl who gave them a smile and some conversation.

[@rogergeyer9851]

If they have few cashiers and there are lines, it's an incentive to go to the machine.

[@Deborahtunes]

@@keikairin2038 ~ Because it's quick. Some people want to get in and out as fast as they can. The faster the cashier, the faster they can get done...

[@Deborahtunes]

@@rogergeyer9851 ~ I understand what you're saying. As I prefer the self checkout myself. I'm not sure Walmart has a "speed policy" for their cashiers. Maybe it's just grocery stores...

[@stellabar623]

Cashiers is the way to go. Keep people in jobs. I am weary of corporations getting consumers to do their work.

[@Cash3194]

I like self checkouts. why? 90% of cashiers try to sell me extra stuff, ask if i want to donate to some sketchy charity, and are miserable.

[@mortvald]

You rather risk bugs errors and theft over saying "no thank you"?

[@hailthechief2]

Cash3194, self checkout lanes have that option of donating to something as well. Never ever do it. You can't write it off as a tax deductible donation and the companies wait until they reach a big number like a million and then donate the money, and then getting a tax deductible from it. Therefore, you are giving a corporation money to donate so they can make money from asking you an empathetic question.

[@Lucky8s]

Terrance Chu Don't let the media get to you. Having to scan your own groceries really isn't a big deal. I've been using those machines ever since they were first put into place. It's faster (usually shorter lines) and I don't have to deal with miserable cashiers.

[@gabrielandy9272]

you are not forced to donate, you donate if you want, jsut say no.. did oyu know cashiers get extra money and prizes if they reach a quota of donations? where i work i can get up to 350$ with indications and donations if i reach a certain quota......... no one is forced to donate.

[@jessegamingtv2146]

I think there should always be 20% self checkout and 80% regular cashiers. A lot of the time, I'm just quickly dropping in to grab something and there's no reason for me to wait in line. But similarly, there shouldn't be so many self-checkouts that people with a lot of groceries need to waste so much time checking themselves out.

[@michaelderkacz5526]

That self checkout malfunction was just bad timing. Self checkouts are fantastic and work 95% of the time.

[@chris7285]

Exactly! That's what I'm always trying to teach these customers @ my grocery store but they feel all threatened when I'm just trying to help them....or they can't spare "15 super valuable seconds of their day" for me to explain how it functions and how they can avoid the issue in the future. We live in a world where we want things "right here, right now at this moment" and that's silly because technology isn't that awesome yet. People like that should just resort to hiring a genie that grants their every wish.

[@charleschan4636]

you can go to DMV wait for a half day or go to Safeway DMV machine for just 30 sec to pay your registration.

[@hotsoup1001]

I like the option. If I have 2 items, I'm not stuck behind granny with 500 items and 50 coupons. It is a bit inconvenient if I have a lot to checkout, but not really that big of a deal. The guy shopper must be completely new to self checkout, since he didn't know produce needs to be weighed. That's the only thing that cost him 4x the time.

[@rogergeyer9851]

And the modern machines clearly spell it out for each item. Whether it's weigh it, count it, find it (like produce), etc.

[@Cheerleader1Waverley]

What? How hard is it to put gas in your car or scan a few groceries 😂

[@CoolGuyCoolFly]

+kansasfarmwife1 another L for self checkouts

[@cleo31373]

+waverley carr My parents literally used a self checkout for the first time and we accidentally left a roasted chicken at the Super Store as we were leaving and my parents got into a huge fight over it. My mom drove off into the night and I was so scared they would be getting a divorce. But luckily they both calmed down and worked it out and we called Super Store up to get our chicken. As +kanasfarmwife1 said, it's okay if it's a few, but a whole family can be very tiring and cause more problems than using a trained cashier.

[@sammymorini9748]

ikr... like you already did all the work picking up the goods from the shelf or wherever and put it into your cart, what is it to scan it yourself? at least you're sure you're handling the way you want to handle it, lowering the risk of damaging the item you purchased... but then again... it could cause problems for potential job loss...

[@billion86]

an older womans husband died and she had to drive wheni her husband used to do all the driving. she NEVER had to pump gas n had no fam to help her at the time. she was so desperate to get groceries she askd me to pump her gas bcz she really didnt kno how. she ws almost in tears but ended up with a smile.

[@EspinozaaMC]

+kansasfarmwife1 what about 5? My family does self checkout all the time easier and just plan faster than waiting in a line

[@Mallory-Malkovich]

Self checkouts are the best invention of the last decade. Don't let cranky old people fool you.

[@CoolGuyCoolFly]

not sure what self checkouts you have, but especially here in Vancouver, they come up with errors all the time, go out of service, and just flat break.

[@Mallory-Malkovich]

Morgan Freeman I have never had problems like that, and I use them almost every day. I guess it depends on the store.

[@CoolGuyCoolFly]

***** perhaps, the store that I went to was safeway, you?

[@Mallory-Malkovich]

A Save On Foods. And Target, before they went under.

[@AlexSuperTramp-]

+Morgan Freeman It's a new technology. Just because it's not perfect doesn't mean we should abandon it entirely. Give it a few more years...

[@BubbleGumzKorner]

This Marketplace travel budget is *chefs kiss* Its like Dateline meets Conan Without Borders. They are ALWAYS flying everywhere.

[@VictorMartinez-hv8dd]

I love all the free stuff I can pick up through self checkout

[@rosemarydudley9954]

Birthday cards are good and also "stackables" i.e. buy one, get 4-5-6 free....

[@edithm8785]

What else? Lol

[@eddyvoidsoul6963]

Ur preaching to the choir i always factor in MY time.

[@N2tech]

I love self-service. Faster and less human contact. When you use a cashier at Walmart they want to chit chat and 99% of the time it's jibberious and wastes time.

[@brysoncherry9884]

Wouldn't want to take away the time that you yourself invested in coming into the store. If you are in that big of a hurry clearly it's not the Time to be walking into a store and trying to purchase items in a reasonable timeframe. Slow down you don't have to do everything by tomorrow. Zoom zoom life equals lonely and wondering why you moved so fast later in life.

[@michelleevans5531]

If you hate human contact, you must be miserable.

[@alysm2254]

Brutus Tan exactly

[@tripjet999]

Do it YOURSELF and check every price! If you have downloaded savings coupons, make sure they are properly applied. The regular checkers usually don't care and scan so quickly that you could easily miss their mistake(s). Also, get double-sack paper to hold your items, NOT those flimsy plastic bags! You can reuse the paper bags for recycling.

[@waiki8223]

Yes, yes, yes!!! Totally my experience so I can’t agree more!!! But I’ve been using my own reusable bags for years now.

[@LDRDzn]

when you drive your car do you then say ' I'm doing a taxis job', this episode is pointless...... i should get paid for watching this video

[@Roxor128]

+harry hh Or they should mandate that self-service terminals give the customers a discount equal to minimum wage times the time they spent using the thing. Getting $4 off for spending 15 minutes checking out your own stuff would probably improve popularity of the self-service terminals.

[@FransceneJK98]

I don’t see that as free work. I’m not working really if I check my groceries out myself or check myself in for my flight. I do it faster than most cashiers or employees.getting my own gas is also better for me. I do it faster and I don’t have to wait for an employee to finish with another car and I can stop pumping gas whenever I feel like. It isn’t free work. I like having the freedom to do some things myself

[@adampaula1863]

But i m very slow..and i m still young. So i support cashier

[@cluckingchooks9703]

I’m sorry but we’ve been pumping our own fuel in Australia for ever

[@zavier3644]

I’ve never heard of getting your gas pumped by an employee (in Unites States)

[@max_trashpanda]

My dad is almost 70 y.o.. He tells me how he prefer to have someone gas for him (i think he just isn't comfortable doing it himself because of possible risks, and i don't blame him, but he still does it himself) However, if he finds a gasstation with pumping service, he's gonna go to the right pumps. they are rare (i only know of one in my province (Québec)) I simply assume it was way more common when he was in his late teens/20s in the 1970s

[@cambecambe3199]

the only place i remember getting gas pumped for you was some gas stations in nairobi but theres someone who has a job doing literally anything there 😭

[@michaeljohnsonbaugh7962]

@@zavier3644 Oregon. Youre welcome

[@Littleone124]

We have been in Canada too (where this show is from). There is still the odd gas station that offers full serve but it's not common. You also pay more per liter to have someone pump it for you.

[@maddavisdog07]

Self checkout is also a system based on trust.

[@lenaredhead5572]

Kenneth Davis no it's not! it's based on the weight of the item you place in the "bagging area"... If you have an awkwardly shaped item and don't place it down correctly, the system can go haywire A lot of people do not understand the concept of gravity

[@oldtwinsna8347]

No, it's a system of trust. The weighing system goes haywire anyway, the employees just override it all the time. High crime areas they take out the self checkout lines for this very reason.

[@Sarge92]

its a system based on trust your just not seeing the flaw in the system the system checks for 2 events a item scanned and the coresponding weight that apears in the bagging area a item not scanned and the weight in the bagging area changed say you scan through your grocerys placing them in the bagging area but then you wave through a item you intend not to pay for without letting it scan and dont place it in the bagging area then quickly race through to the checkout proccess you pay and off you go the system never got the stolen item scanned so never checked for its weight you never bagged it so it never registered over weight in the bagging area the TRUST is similar to what they call security theater in tsa checkpoints when most security clerks see you enter into the checkout zone they usually pay less atention to you when they see every item go past the scan head they assume you scanned every item and not that you pretended to do so they trust that you did theese things you paid for theese things and that if they stopped you youd most likley have evidence

[@TorontoNeurospicyGirl]

Absolutely! You can take the most expensive tomatoes and punch in the code for the cheapest ones and so on with all the produce.. even organic one. And there's other ways Im sure. If a person is quick enough but doesnt act weird or make any mistakes he will not get caugh.

[@srslysograceful]

This is pretty difficult for me. I always have preferred self checkouts because I understand the machines very well. I worked at Walmart for just over 3 years as a cashier and hated going through lines because everybody my age hated that they’d be standing for so long because of the long lines so I didn’t want to further inflict that mind numbing cycle onto them. Older folk who had that as their main occupation tended to love busy days because the day would go by faster, and enjoyed the socialization, which I understand. I quit after breaking my foot off duty when the folks in the personnel office refused to let me go back to work with restrictions, which I refused because I didn’t want to rebreak my foot and need surgery. I noticed after I quit, half of the cashier staff either quit or was fired and replaced with more self checkouts, some even having conveyer belts, and a new gigantic machine to help with online orders. Glad I got out when I did. I’m certain I would’ve kept my job because I was dedicated and took anybody’s shift, but working at a place that makes you feel so easily replaceable was not fun. Plus, everyone gives cashiers attitude during busy hours and around fund raising time. It was constantly draining. Not a good place for someone already drained or unhappy.

[@anastasiapakharenko9639]

I love self-checkouts and use them whenever I can, saves me so much time really instead of standing in a queue to get serviced traditionally. But again, I'm not speaking of checkouts in the US, perhaps they are no so easy to use

[@georgecarter2424]

In Britain we always pump our own PETROL. What's the problem?

[@SirenaWF1]

Yes because you grew up doing that. Until they make you do something else to cut costs that you then might mind. Companies aren't cutting prices at the same rate as they're cutting costs.

[@pratapree6176]

Arielle Yousician

[@roxcyn]

George Carter Productions - some people hate doing it. I don't mind doing it, though.

[@iBullyDemons]

George Carter Productions where I live in the U.S we pump our own gas. it's not all of the u.s I think it's a state by state deal

[@itscheiss2450]

I prefer to pump petrol, top up the radiator water, check and top up the motor oil and pump the tires myself but I have no issue with anyone who prefers an attendant performs these tasks for them for whatever reason. I also prefer to use self-service banking machines, unless they do not work well due to poor maintenance. However, I limit my Internet banking as much as possible due to exposure to online security risk. Whatever Internet security I may have installed on my computer is just as good in protecting my login and password as a condom is as good at protecting one from contracting a sexually transmitted disease, especially if the condom bursts, whilst in action, both one and one's partner are exposed, especially if one of the parties is promiscuous. Well, the Internet is a rather promiscuous place..

[@hollyd1392]

This video is a bit old but I feel like I bring a different perspective here. I personally don't like human interaction at a POS because I do not like the feeling of someone always trying to sell me something. I don't want to sign up for the store credit card or whatever extra warranty/promotion they are offering. It is quicker and more efficient for me to read a prompt and press "no" on a screen than to hear "Would you like to sign up for the Best Buy credit card?" "No, thank you." "Are you sure because you can get $20 off your purchase today if you are approved?" "No, I'm sure", then five seconds later have to refute something else being sold to me such as "Would you like to add the 2 year Accidental Handling Geek Squad Protection Plan to your purchase today? It protects against drops, spills, screen cracks, as well as mechanical failure such as a burned in screen image or dead pixels in the screen?" "No, thank you" "Okay, just to let you know you have 15 days to come back with the item and add the protection plan if you change your mind." I worked at Best Buy for over a year my freshman year of college and most customers don't know that cashiers have to offer all these things because they are tracked and you get reprimanded if you don't. I obviously no longer work there but the whole concept is something i'd rather avoid. Being autonomous is not a bad thing. I don't look at it as doing a job i'm not getting paid for, I look at it as being in charge of my own shopping experience. I'm from the U.S. so things may be different in Canada.

[@critter2]

and yet most people understand its part of the job

[@Crazytomm]

Bestbuy warranty Is the best... If I have headphones with a warranty. Break them within 2 yrs and go back to best buy and spend 50$ more on better more expensive headphones brand new. It's like upgrading.

[@X-Factor-by2kz]

This exactly!

[@Okkkkkkk-ol5kz]

I usually genuinely enjoy the interaction with service workers. They don’t get enough credit, and I like making that connection with someone who helps me.

[@Goabnb94]

Nobody recycles coffee cups, and malls that have rubbish bins separated by type? All go to landfill. Its just there to make you think otherwise. The reason though isn't as much "appearance" as you'd think - most malls have rubbish areas that do have all different services. Its that customers don't use the right bins and malls don't bother to sort them, so they all go into the compactor.

[@turdsandwicher]

I think Tim Hortons among other fast food places do that as well. The recycling and garbage all end up in the same dumpster.

[@kenkellar2246]

it's not quicker if machine stops scanning and says "please wait for assistance" I get this at WalMart all the time...

[@petergilbert144]

I avoid them at Walmart as well. On the other hand some machines I use are really good and become 2nd nature quickly. The best machines I use are at BJ's. I guess it all depends on the store

[@themasterblaster2693]

The avoid Walmart.

[@keelyberrios5660]

I imagine Bonnie has been perpetually ticked off most her life anyhow. What a grump.

[@ericgonzalez3017]

Less contact with people so I say that's a win 😂😂

[@michelleevans5531]

Not in the long run. You get worse anxiety problems and cashiers will lose their jobs.