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Too many business consider quality a shop floor issue, but once Senior Management have set policy for material supply, machine purchase and maintenance budgets the defect rate is already fixed!! nothing the shop floor technicians can do now!!
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Here is a free D.M.A.I.C users guide - Click the link and download it now! paul-allen.mykajabi.com/dmaic...
Design of Experiments for 21st Century Engineers - www.lulu.com/en/us/shop/paul-...
Drink tea and read the paper - www.lulu.com/en/us/shop/paul-...
Statistical Process Control for Small Batch Production - www.lulu.com/en/gb/shop/paul-...