These videos have been a life saver. I am working on a larger recon project to reconcile data in CMDB and Sail Point and these videos have been giving me the foundation to get started.
@ServiceNowSimple5 ай бұрын
That's awesome! Thanks for letting me know!
@spider2795 ай бұрын
Hi @@ServiceNowSimple do you have free courses of CMDB ? i need it for my final cycle project
@fucdc11 ай бұрын
Many thanks, Jeff! Your visual aids and organized material made learning a pleasure for me. I appreciate your willingness to share your extensive expertise. You have a knack for simplifying complex subjects, making them much easier for beginners like me to grasp! I learned a lot from you!
@ServiceNowSimple11 ай бұрын
Awesome! Thanks very much for your kind feedback!
@anandn110910 ай бұрын
Hi Jeff, I'm making baby steps into ServiceNOW and you're videos are covering basics and helping me to learn the technology. Thanks for your excellent videos.
@ServiceNowSimple9 ай бұрын
That's awesome! Enjoy your journey and be confident that ServiceNow is a great career move.
@dkroen178 ай бұрын
Really good content. The big deal I've noticed for CMDB is to get dependencies right. That's been the value for me.
@ServiceNowSimple5 ай бұрын
Thanks for your feedback and for being part of the channel!
@rezkin79466 ай бұрын
Bravo. I love how you simplify the terms and use plain easy language to describe the content. definitely helped me understand the cmdb better
@ServiceNowSimple5 ай бұрын
Awesome! Thanks for your feedback!
@rgupta18436 ай бұрын
Thank you so much. This video was very informative and easy to follow and understand.
@ServiceNowSimple5 ай бұрын
Awesome! Thanks!
@user-tw8iv7pf4u11 ай бұрын
Hi Jeff, a BIG THANK YOU to you. Your videos really helped me a lot in passing my CSA exam. I wrote on 21 August and passed first time. Your CMDB video was just in time. I look forward to new videos as I really learn a lot from them. I like how you keep things simple :)
@ServiceNowSimple11 ай бұрын
Awesome! Congratulations on your CSA and thanks for the kind feedback!
@user-di6zq5ss7d7 ай бұрын
Thank you for the comprehensive overview
@ServiceNowSimple5 ай бұрын
Thanks for your feedback and for being part of the channel!
@nateu44554 ай бұрын
Love your vdo Jeff! Super clear and easy to follow. You make it simple! Thanks!
@RohitSharma-nu2lk6 ай бұрын
Great Video, Thanks for keeping things simple
@ServiceNowSimple5 ай бұрын
Thanks for your feedback and for being part of the channel!
@frame12710 ай бұрын
Hello Sir, I just wanted to say that I Love your videos and the way you explain things is just amazing!❤
@ServiceNowSimple10 ай бұрын
Awesome! I'm glad the vids have been helpful, and thanks for your feedback!
@ServiceNowMadeEasyАй бұрын
perfect video!
@bessalf Жыл бұрын
Great summary. Thank you!
@ServiceNowSimple Жыл бұрын
I'm glad it was helpful! Thanks for providing feedback!
@yacineatroune16 күн бұрын
Very useful thanks
@Now-CMDB2 ай бұрын
Please explain what are the real benefit of ServiceNow- CMDB for those clients that dont have ITOM Visibiliy nor ServiceMapping, the most they have is a simple 3rd party HAM SAM horizontal tool.
@kottenavya96515 ай бұрын
Thanks jeff, video is very helpful
@ServiceNowSimple5 ай бұрын
Glad it was helpful!
@BigBiff88 Жыл бұрын
I am studying for the CSA exam now and love all of your videos, I take thorough notes from them. Thank you! I have a question: why isn’t the “Base Configuration Item” table [cmbd] considered the base table of the CMDB hierarchy instead of the “Configuration Item” [cmdb_ci] table? ServiceNow shows the former as a parent of the latter, which contradicts the latter of being a base table in my mind. Is it because the “Base Configuration Item” table [cmdb] is not itself a part of the cmdb? [cmdb] does not appear in the CI Class Manager. Is this because the [cmdb] table is not itself a specific class of CI, because it serves as the foundational structure that defines the overall cmdb data model and the classes of configuration items?
@ServiceNowSimple Жыл бұрын
That's actually a great question. I'm going to look into a decent answer for you and get back with you. I considered including the cmdb table in my slide and description but decided it might actually just lead to confusion. SN says that cmdb_ci is the base table for 'all CIs'. I think that's because cmdb can actually be the base table for things that are NOT CIs also. I guess it's semantics. The great news is, the fact that you noticed this and asked the great question tells me that on this topic, you are extremely well prepared for your exam!
@raphaelmmendonca9 ай бұрын
Very good material! Thanks for sharing your knowledge!
@ServiceNowSimple9 ай бұрын
Glad it was helpful, and thanks for the feedback!
@cedi83304 сағат бұрын
good video
@vijaymusipatla6 ай бұрын
Awesome Video, Loved the way you shared the info
@ServiceNowSimple5 ай бұрын
Thank you!
@DavidThomas-en5zc5 ай бұрын
Thanks Jeff, This Video is great. I'd like to see how we might tie together CMDB and Business Service. Got any info on that? Also, before tech teams make changes, it would be great to interrogate the CMDB for upstream / downstream impact. (Making the CMDB an 'enabler of change'...) Could we see how you use the CMDB with a Change Request in ServiceNow please? Thanks again!
@ServiceNowSimple5 ай бұрын
You're welcome, and thanks for being part of the channel!
@EzequiasSerra8 ай бұрын
Amazing explanation Jeff, thank you
@ServiceNowSimple8 ай бұрын
Your welcome! Thanks for providing your feedback!
@nans13327 ай бұрын
Thanks Jeff , very nicely explained
@ServiceNowSimple5 ай бұрын
Thanks for your feedback and for being part of the channel!
@YoRonLucas5 ай бұрын
Can you provide guidelines on when a new data element should be considered an attribute of a CI class or a field in different table in the ServiceNow platform?
@mohamedmoftah96029 ай бұрын
Excellent Thanks
@ServiceNowSimple9 ай бұрын
You are welcome!!
@mikiashailu811910 ай бұрын
Thanks Jeff.
@ServiceNowSimple10 ай бұрын
You're welcome, and thanks for watching!
@shellyshamsul611211 ай бұрын
Excellent!! Very helpful video.
@ServiceNowSimple11 ай бұрын
Awesome! I'm glad it was helpful, and thanks for the feed back!
@sahid1976 ай бұрын
Love from india
@ServiceNowSimple5 ай бұрын
Thanks for being part of the channel!
@rok632210 ай бұрын
Hi Jeff i am a new subscriber , and thanks for the clarity of the provided info, great vlog, there is a very confusing matter in which tool is used for creating dependencies btwn CI : Is it the CI Class Manager OR The CI relationship Editor ? A clarification would be appreciated... Thanks 🥰
@ServiceNowSimple10 ай бұрын
Thanks and welcome to the channel! I get you point on the dependent relationship topic. I'll dig in and put together a video to try and clarify it for folks. Thanks for the suggestion!
@lakshmithulasi79399 ай бұрын
Hi jeff!! Please do create a playlist of cmdb discovery,i am eagarly waiting to watch your explanation in further topics on discovery coz it ll be helpful to me as beginner of discovery project.please consider as request and thank you
@ServiceNowSimple9 ай бұрын
It's in the works. Thanks for the feedback!
@yousufansari1603Ай бұрын
Windows XP professional ❤
@shogun0809 ай бұрын
Great Video
@ServiceNowSimple9 ай бұрын
Thanks!
@ravigaur58311 ай бұрын
Thanks
@ServiceNowSimple11 ай бұрын
Your welcome!
@user-ti3zp1yl7z11 ай бұрын
Gracias!
@ServiceNowSimple11 ай бұрын
Thanks for watching the vid!
@user-ls6gw9np2z Жыл бұрын
Hi @Jeff Thies can you guide me on Agent(User) utilization report like login time, logout time, Active duration time on tool. how to generate the report of users time utilization
@ServiceNowSimple Жыл бұрын
I haven't looked at that, but I have some time today and I'll have a look. I'll get back with you. Thanks for watching!
@RaJaiswal_RJ11 ай бұрын
Dear Jeff, can you please add subtitle so that we from different countries can understand your accent. Thank you.
@ServiceNowSimple11 ай бұрын
Yes! I need to be better about making sure I do that, and I appreciate the reminder. Thanks!