ServiceNow - Create a database view for SLA Reporting in New York

[@sundeepkumardharmavaram7405]

Very Interesting learning...thanks for that sir....I have one doubt while creating this if we are getting duplicate task/incident can i know what kind of filter/condition need to be used in order to remove those duplicates...this helps a lot....can you explain pls...

[@AaspenNowSolutions]

The answer is in this video: kzbin.info/www/bejne/gmbNkmZ_YtKUaNE

[@archigoel]

Thank you!