ServiceNow Domain Separation Part 2

[@parinose6163]

Hi! Thank you for your training video! I did not know this topic existed in SNOW, so thanks again! Question: Can we use domain separation for other subjects in SNOW, other than incidents? For example, if I have different kinds of projects to manage, can I have TOP domain projects and other domains (children) categorizing the projects? For example, infra, accountancy, supply chain, HR, etc.

[@servicenow911]

Yes practically you can. In that case you can’t use one domain data in another but in your use case i think somewhere sometime you have to use data from these child’s as per my understanding.

[@mdjiyauddinansari7083]

Sir I have one question suppose SLA time is 8hrs and i have not solve the issue within 8hrs then what will happen.

[@servicenow911]

Then escalation may happen and most probably your manager have a chat 😬

[@mdjiyauddinansari7083]

@@servicenow911 any penalty is there on service provider company what is that charge.This is LTM interview question.

[@mdjiyauddinansari7083]

@@servicenow911 if i click two checkbox in orderguide i want to create 4 request

[@servicenow911]

@@mdjiyauddinansari7083 yes, as per the agreements they signed.