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[@Eswar..g]

"Thank you for the clear explanation, sir. Could you please review the script?"---------------------->(Get all the active incidents which are associated with closed problem then close all incidents ) var gr = new GlideRecord('problem'); gr.addQuery('state', '107'); gr.query(); while (gr.next()) { var gr1 = new GlideRecord('incident'); gr1.addQuery('problem_id', gr.sys_id); gr1.addQuery('state', '!=', '7'); gr1.query(); while (gr1.next()) { gr1.state = '7'; gr1.update(); gs.print('Closed incident: ' + gr1.number); } }

[@SKfacts_ITcareers]

Looks good if the state values are correct in query part

[@prashanthlastplayer3860]

i think this is correct code bro

[@prashanthlastplayer3860]

// Define the time range for the last 30 days var thirtyDaysAgo = new GlideDateTime(); thirtyDaysAgo.addDays(-30); // Create a GlideRecord object for the incident table var incidentGr = new GlideRecord('incident'); // Query incidents that are related to problem records and created in the last 30 days incidentGr.addQuery('problem', '!=', ''); // Ensure the incident has a related problem record incidentGr.addQuery('sys_created_on', '>=', thirtyDaysAgo); incidentGr.query(); while (incidentGr.next()) { // Print the incident number gs.print(incidentGr.number); }

[@SKfacts_ITcareers]

Thank you, The requirement is to get problem record created date should be 30 days....