ServiceNow real time Scenario || Before Business Rule

Welcome Everyone!! In today’s video, we explore how to implement a crucial business rule in ServiceNow that ensures form submissions are only allowed when an incident's status is set to "Resolved." We'll guide you through the process of checking for attachments: if they exist, the form submission proceeds; if not, the submission is aborted. This is an essential step in maintaining data integrity and workflow efficiency in your IT service management processes.
Whether you're a ServiceNow admin or just getting started, this video will walk you through
the ServiceNow that ensures form submissions are only allowed when an incident's status is set to "Resolved."
In this video, you'll learn:
1.Setting up the before business rule
2.How to check for attachments
3.Managing form submission based on incident status
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#ServiceNowRealTimeScenarios #UseCase #BeforeBusinessRule