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Hello, everyone! Welcome to another ServiceTonic tutorial. Today, we'll be diving into an essential feature that helps streamline your service desk operations, Page Design. Whether you're looking to customize tabs, organize ticket fields, or create a smoother workflow, this video will guide you step-by-step through everything you need to know. By the end, you'll have all the tools to design your service tickets just the way you need.
Let's get started!
00:07 - Overview of page design and its importance in managing service tickets.
00:43 - Accessing Page Design
01:06 - Creating and Configuring Tabs
02:24 - Adding Fields to Tabs
03:14 - Reviewing Configuration
#ServiceTonic #PageDesign #ITServiceManagement #TicketCustomization