Session -2 "Customer-Centric Strategies: Enhancing Experiences, Driving Loyalty",

August 30, 2024
2:15 PM to 3:45 PM
In today’s competitive market, focusing on customer-centric strategies is crucial to build loyalty and enhance customer experiences. This session explores effective approaches that organizations can adopt to prioritize customer needs, ensuring long-term relationships and driving customer satisfaction.
This session is designed for professionals seeking to enhance customer engagement and foster loyalty through actionable strategies. Join our panel of experts as they delve into the essentials of a customer-focused approach for sustainable growth.
Panelists:
Chavvii Prabakar
Founder & CEO, Global Indian Solutions
Alok Kumar
Founder & CEO, Experience Integrators
Vibha Sarin Prabhakar
Chief experience officer, Shriram Automall
Rakesh Sharma
Founder & Chief Solutions Officer, Prime Performance Solutions Pvt. Ltd.