Good food, bad attitude? | Food Finders Singapore S5E2

"Even ex-convicts have better manners than him!"
"Horrible service not even good food can save it"
"This woman is undoubtedly the most rude human being I've seen in my life"
In this episode we are exploring the spectrum of really good food and service mishaps, what's your take on this? #foodfinders
Gary
/ gkoay
0:00 Introduction
1:26 Wah Kee Big Prawn Noodles
6:36 Holland Village XO Fish Head Bee Hoon
10:38 Fiie's Cafe
15:31 Take it and go
Address:
Wah Kee Big Prawn Noodles
41A Cambridge Rd, #01-15, Singapore 211041
Holland Village XO Fish Head Bee Hoon
19A Dover Cres, Singapore 131019
Fiie's Cafe
304 Orchard Rd, #06-52 Lucky Plaza, Singapore 238863
--
Website: sethlui.com/
Facebook: / sethluimarketing
Instagram: / sethluicious
Tiktok: / sethlui.com
Are you a small-business owner of F&B with a story to tell?
Email us your story at [e-mail] for potential (free*) video coverage!
#singapore #hawkerfood #streetfood #sgfoodie

[@Sethluifoodtravel]

If you guys know of any other infamous service food places that serve great food, do let us know in the comments!

[@z.zaimie1406]

Chinatown food centre

[@taskankenindonesia3979]

Bro, If you are filming in a public space You do not need to ask for permision. The Fii"s Cafe owner is just arrogant. He just wanna show of his "power". You all are just trying to be nice. Respect!

[@cowman76]

This was so interesting. Thank you for taking one for the team! More good food and bad service episodes please!

[@Sethluifoodtravel]

There were a lot of 'oh shit are we in trouble moments' lol thank gary for taking one for the team!

[@cowman76]

@@Sethluifoodtravel have no fear. You got Andi Chen on your team. Ha jokes aside. Gary K did well!

[@therealgkoay]

I deserve a raise 😎

[@xiongweideng900]

Love this new series!

[@lanaj1771]

Very creative episode! Love it and Gary handled it so well!

[@AC-fq6ve]

I wanna see more of Gary doing this!! 🤩

[@FinalSpace]

Like food, customer service can be subjective too. Some people have a higher tolerance towards the "not so friendly" attitude from the store owners because they don't really mind at all. While some people are more easily offended and feel like they should be treated with smiles and welcoming attitude. For me, as long as the owner doesn't scold me for no reason, I'm fine with any type of customer service lol 😅😆🤣

[@Sethluifoodtravel]

Yes, it is what the general public deems as acceptable

[@johngay8]

hope to have part 2 of this same segment.. 😂😅

[@Sethluifoodtravel]

Any suggestions where else got 'good service'? But food nice la

[@johngay8]

@@Sethluifoodtravel here are 5 list of good food but bad service you all may want to try out. 1) TAT LEE SEAFOOD (SERANGOON CENTRAL) 2) BUGIS STREET CHUEN CHUEN CHICKEN RICE (BALESTIER MARKET) 3) TIAN WAI TIAN (SERANGOON ROAD) 4) TIONG BAHRU LIEN FA SHUI JING BAO (ALEXANDRA VILLAGE FOOD CENTRE) 5) YONG KEE FAMOUS FISHBALL NOODLES (ABC BRICKWORKS FOOD CENTRE)

[@idkmanlolpeace6597]

Great insightful episode made better with Gary 😺

[@elainelabrooy3438]

The way the fishhead noodle uncle gawked in the background was classic comedic scene.

[@LutherYiew]

I always order the $5! I wear my hospital uniform and order 😅. She gives me her latest health update every time. She pretty much says the same thing to me everytime haha.

[@therealgkoay]

Maybe she’s looking to get free consultations and is giving you access to $5 Mee in exchange. Oiling you up 😉

[@Carbuysallfood]

wah kee auntie must be an amazing sales person - Gary trying to sound Singaporean is hilarioussss

[@joytheshbang]

I CAN'T BELIEVE YOU GOT THE HAND PAT ON THE SHOULDER 🤩🤩🤩

[@therealgkoay]

Alice really went to town exaggerating that 🤣

[@linwji]

Nice concept. Thanks for tanking the abuse for us

[@pdoys18]

Good episode 👍👍. Basically I ate a few times at the XO Fish Noodles when it was near Holland Drive I think. But I usually ordered the San Lau and Fish Beehoon... sometimes Har Cheong Kai ....the food is good but sometimes the owner uncle and aunty can be cranky and rude. Coz the food is good I give them a pass.🙄🤣🤣.

[@desmorado]

My first encounter with the prawn mee stall. ordered the dry version, wanted more chilli, first thing the auntie commented, "Xiao Di ah..eat so much chilli, later u lao sai then u know." In the end, there wasn't much chilli given..she really dictate wat/how she wants u to eat lol

[@Sethluifoodtravel]

very similar to what Gary experienced

[@bellyhungry]

I am from Canada and we are not known for the best customer service per se. Yet I still find the 1st and 3rd vendors to be unbearable and dismissive. After all, people vote with their money. In Singapore, there are many great options for food, I wonder why anyone bother patronizing their establishments. Anyhow, good video. Thanks for sharing your experience.

[@z.zaimie1406]

Agree...ur providing service..i dont need u to be the most friendliest human just basic respect is fine

[@joytheshbang]

I'm also from Canada and I found 1 to be ok, maybe I've been here so long that I've been groomed to be ok with this kind of service lol. 3rd is a no for me 100%. Kudos to gary for being so forthcoming and nice though, some people could react defensively and that's why bad experiences happen from both ends haha

[@therealgkoay]

Appreciate another Canadian weighing in here! Experiencing them firsthand, I can say they're hard-headed characters that mean well. If they like you... 😅

[@terrygoodboyy]

Uncle watching u guys at the back

[@ew6004]

Holland Village Xo fish noodle. The boss used to be very rude. However, he seemed to have changed to be better.

[@derekongkb]

Attitudes change when there is a camera pointing at them. Try hiding the camera next time

[@derekongkb]

And hide the mic too

[@remymartin1326]

Conclusion : communication plays.

[@huixuanmichellechua7979]

thanks for the episode! uncle at the XO fish looks like a ch8 actor :P

[@Sethluifoodtravel]

Oh I vaguely know who! It's this older guy like uncle type one, but can't remember the name, any idea?

[@funnyclipsutd]

Uncle 唐虎。he passed away this year.

[@KuboGan]

Food is amaze balls, who cares about service! Want service go to eat michelin tire restaurant. Fiie cafe is IMO damn nice, although the brudder damn fierce. Good rec, hope q doesnt get longer!!!

[@z.zaimie1406]

Pls try the chicken rice shop (michelin star one) at Chinatown...super long Q.. she will just shout at the customers lol...customer service bad....very bad

[@j.p7311]

NTU canteen 11 caifan uncle used to be a legend, but for some reason he got toned down these semesters, i missed his fierce demeanor :(

[@khokl9288]

lol Auntie great sales person... $5 to $20 😂😢😅

[@christianwag3015]

Tbh, the auntie speaks good clear crystal English 👌🏼😆

[@sunchildtine]

wow, enjoyed this video. it must be nerve-wracking to do. tbh, i don't expect sellers to be all smiley but what i cannot stand is skimpers, dishonest & greedy ones. stall no. 1 is a bad example, man. wonder why she has to be like that. if it's on the menu, serve it. if not, just remove and only advertise your expensive bowls.

[@Sethluifoodtravel]

Yea that's something I find strange as well, why have it on the menu if you're not selling it..?

[@charliechan8541]

Do they really put XO in the fish soup?

[@therealgkoay]

Cannot confirm, but it does have a hit of Cognac flavour

[@peishiyeo8354]

The Wah Kee aunty is one of the best. She wears a perpetual frown but she has the best heart.

[@calvinl5726]

is the host singaporean ?

[@gabbyfoo2]

We all should be compassionate towards all hawker ctr. uncles & aunties who slave away daily for very,very long hours....No aircon...or decent end of year hols. Walk a mile in their shoes...Would you like your mum/dad/relatives working away daily for 10 or more hours...standing only !!!!!!! Please be kind...Those who want servoce, visit your up market restaurants where you pay much higher prices and GST & Service charge.....Criticising is easy....Try doing what these hard working aunties/uncles try their best to earn a crust...Some of them are probably same age as your grandparents......Om Mani Padme Hum

[@Sethluifoodtravel]

Yea if you watched the whole vid, it wasn't a criticism really

[@perryplat-jm8qe]

u need to hide the camera lah...they see ur camera of course will be nicer

[@Sethluifoodtravel]

we tried to shoot from afar already!

[@chocolatococo657]

EXACTLY . Must hide at one corner . Cant let them know there are filming crews around and the one ordering cannot be seen mixing with the crews .

[@robintang7304]

In local dialect language...."hungry ghost"

[@joetran8798]

I'd like to see the hosts place orders in dialect.

[@Sethluifoodtravel]

Place hosts?

[@joetran8798]

@@Sethluifoodtravel sorry, place orders.

[@Sethluifoodtravel]

​@@joetran8798ah ok maybe we try another episode, Gary's Hokkien is pretty upz - but he can't speak Mandarin lolol

[@eugenetan6589]

@@Sethluifoodtravelwhat a weird combo lol.

[@therealgkoay]

Shuudap 😄

[@Wvk5zc]

not ever gonna go to the first wah kee noodle stall. The attitude is too much, sorry

[@daeriousjames2220]

Good effort to try speak in Singaporean english... hahaha but still sound like ang moh leh

[@Sethluifoodtravel]

His best attempt at a SG accent 👏

[@SydneyTravellersGuide]

$20 for a bowl of noodles? LMAO. wuttttt

[@jimw8615]

U totally missed the point. It’s the prawn

[@chocolatococo657]

DO NOT ENCOURAGE SUCH BEHAVIOUR OF UPSELLING FOOD . Its unethical just to earn money . ( even if the owner put the pricing transparently on signboard ) Its just aint right .

[@Sethluifoodtravel]

To be fair even fastfood do upselling like when they prompt you whether you want to upsize, or add this or that. It's normal la, just how aggressive you want to be about it that might get intrusive

[@chocolatococo657]

@@Sethluifoodtravel just because other place do it doesnt make it ethical or nice ya .. 😅

[@Sethluifoodtravel]

@@chocolatococo657 well, society decides what is ethical, if it is generally accepted (subject to change over time) then who are we to say it is not ethical

[@chocolatococo657]

@@Sethluifoodtravel even When Society may Not be right ? ( well it depends .. whether the individual follows the designed ' herd ' mentality )

[@eruiluvatar6688]

At least hide the camera...

[@sg1965sg]

Paid advertisements again??🤦🏿‍♂️

[@Sethluifoodtravel]

😮‍💨 obviously they paid us duhhh it's like you didn't even watch the video!

[@therealgkoay]

Yes, paid ad to go see how bad their service is. Best marketing strategy!

[@russiasucks7170]

Anyway this is a good series ! Enjoyed it. Granted customers are not always rights but at the very least they should not be expected to be treated as an emperor and at the same time not to be treated like a dog ! Seriously, up sell still can tolerate because everyone is profit seeking. Second uncle, also not too bad . He explains carefully that he is not a zi char stall. Third one , ATROCIOUS!!! Trying to intimidate ppl ah? Treating ppl like dog.