Setting up and Configuring Email in Business Central

[@initman12]

Great vid. Thanks Gavin

[@thedynamicsexplorer6746]

Thanks. Glad you liked it :)

[@dinvision2410]

Very helpful, well prepared demo, Thanks !

[@thedynamicsexplorer6746]

Thanks for the lovely comment. Glad you liked it 😊

[@nasheenaramnarain2945]

Thank you for this video. Extremely helpful. Very useful content.

[@thedynamicsexplorer6746]

Thanks 😊. I’m glad you found it useful

[@mehtabhassan3796]

you earned a Subscriber. Simple and knowledgeable video regarding email set ups.

[@thedynamicsexplorer6746]

Thanks for subscribing and for the lovely comment :)

[@lancehendricks1206]

Hi Gavin, great video, thanks for explaining. Can you please advise if it is possible to send emails to guests or external users?

[@thedynamicsexplorer6746]

Hi Lance. Thanks for the lovely comment. Yes its possible to send emails to external users and guests. You can have the email address of an external user default into the "To:" field or manually key the email address in. You can also specify different email addresses for different documents. For example, on one customer, you can have the system default the email address for the recipient of the Sales Invoice, but then a totally different email address for the Customer Statement. I hope this helps but let me know if you have further queries :)

[@lancehendricks1206]

@@thedynamicsexplorer6746 thank you, will give it a go.

[@ShubhamVispute-ig2de]

Could you please help me. I’m getting this error after setup “The mailbox is either inactive, soft-deleted, or is hosted on-premise.”

[@initman12]

Could you tell me why I would have to tick both the "Send as permissions" and " Send on behalf of permission" please? I do not understand the difference. Many thanks

[@thedynamicsexplorer6746]

Thanks for watching and commenting :). I'm fairly sure you only need to tick "Send as" so the user can send an email using the Shared Mailbox, I just happen to tick both. You can find a full description of what each option does in this article. Thanks. learn.microsoft.com/en-gb/exchange/collaboration/shared-mailboxes/shared-mailboxes?view=exchserver-2019

[@initman12]

@@thedynamicsexplorer6746 Thanks for the reply and link. It has answered my question.