Working at Japanese McDonald's is a Nightmare.

[@electricgecko8997]

Sir, for a guy who was raised in a sarcasm-free culture, you have become a MASTER of biting sarcasm. I approve.

[@deutschlanddeutschland7111]

I respect his skills as well, but even more I feel like us filthy savages from the west brought him there and the world would be better without it.

[@KuroPine01]

*Raising my hand* I second the above comment!!😅🤣😅

[@anonymousmadlad433]

To be fair, Japan still has sarcasm. It's just thought about differently.

[@juliamacedo2451]

How do people live without sarcasm?

[@anonymousmadlad433]

@@juliamacedo2451 ik!! For a big chunk of my life, I've lived in a place where it's annoyingly overused, so I never thought of myself as a sarcastic guy. But without at least some of it, that seems to be limiting to humor.

[@Norimarisu]

60 seconds !?!? WTF ? I bet whoever approved that never worked at the actual store at any point in their life.

[@Jono1982]

thats a lot of undercooked food

[@TheBaldr]

@@Jono1982 Well, not exactly, it a lot of stale food... You cook up a lot of food at a time and just prep it when ordered. When big macs were on sale. We make like a hundred at time, and place them in warming bins.

[@Jono1982]

@@TheBaldr i wish i could just buy em frozen and cook em at home

[@ShaferHart]

KFC has done similar unreasonable promotions for deliveries in my country. I think they just do that to fatten the tip of the delivery guy. People usually just feel awful when they can't make the advertised delivery time (you know that money is coming out of someone..). That was before delivery apps.

[@Norimarisu]

@@ShaferHart , in THEORY it makes sense as a promotion to get people on the door twice and make them feel like they got away with something in the process which in turn makes them feel good about themselves and that feeling will be related to the "restaurant" ... HOWEVER ... Whoever decided to implement said promo not only has never worked at McDonald's (not even as a manager) but probably has not eaten at one like a regular person because anyone who goes there knows it's not a good idea to force employees to such a strict timeline. That takes both a physical and an emotional toll. You are just stressed all the time cause your flight or fright instinct is ok all the time.

[@ShrimpNation1]

I’m always distracted by how good his eyebrows are

[@ShaferHart]

simp

[@defenselessllama2245]

wait literally same! i thought no one noticed

[@kito1san]

Uh.. It's obvious the man maintain them. haha

[@drek7361]

Damn, can’t unsee

[@janusinitiative3520]

Me too

[@cleverruse5513]

I live in Tokyo and when I order McDonalds or any fast food and they're like "Oh, X will be a three minute wait we're so sorry for the inconvenience." I just want to be like, "Please chill. Take your time. I ordered McDonalds, I am obviously not doing much with my life."

[@10_Bit]

The grave you dug yourself into, I felt that one as well

[@DevilDaRebel]

What a loser.

[@damien5601]

@@DevilDaRebel lmfao why you mad tho?

[@DevilDaRebel]

@@damien5601 Why you stupid though?

[@ame5360]

Lol

[@jessicahirata_]

OMG! I know that feeling... I currently work at McDonald's and its a real nightmare. I hate Teriyaki Burguer, specially the Teritama Burguer, which its basically the same regular teriyaki burguer, we just add an egg.. And it get's more slippery 😭😭😭

[@gustavocabrera6465]

caraca tu ve os videos do Shun mano, nice

[@ryokaproduction2920]

on point !! im working at mcdonalds in japan right now and that freaking teritama is alot more horrendous than the teriyaki

[@NanayaShiki]

It didn't even occur to me how the Teriyaki Burger was such a pain to make. I'm sorry for anyone who works at McDonalds, but the Teriyaki Burger is just so goddamn tasty that it's my go-to burger when I eat at McDonalds

[@rejectionistmanifesto8836]

Young people dont get married and dont get a girl pregnant, make sure she takes the birth control pill daily in front of you and both wear protection. You will just condemn your new child to increasing poverty and these job trends worsen.

[@luka3174]

@@rejectionistmanifesto8836 what?

[@ErikSchuessler]

Omg I could never accept the hourglass. I’d be like “nonononono please take your time please”

[@calvinmientke3539]

Some meals look more like a kit rather than the pictured product. So I thought, why not make family meal kits? "Fast burgers! Some assembly required."

[@billwrinkle9662]

Back 30 or 40 years ago, American McDonald's restaurants for a short period of time had second-hand clocks up on the... whatever you call those menu boards above and behind the cashiers. It was the same basic deal. That didn't last long.

[@LumiLunar]

As a former waiter and cashier, I encourage taking your time.

[@nitemare1004]

i might be like "ooo free hourglass too? thank you!" XD

[@NiteCyper]

Just take the hourglass and flip it sideways. Then card crush the hourglass to assert dominance.

[@herberttlbd]

McDonald's hires pretty people. Shun was hired by McDonald's. It's a brag but a valid one.

[@ShaferHart]

He's admitted to looking androgynous in the past so..

[@RookieCookieWookie]

Lmao a humble brag hahaha

[@joshj1953]

@@ShaferHart what does that have to do with anything 🤣

[@cecilyerker]

@@ShaferHart He doesn’t look androgynous, just baby faced

[@ggbaylights]

Subtle. Flex.

[@wuzittooya]

“Catching feelings for whoever talks to me” LOL 😂😂😂

[@brqkenwonder-]

right. 😹

[@archam777]

I came down to comment as soon as i heard that......lol, wdyk??? 1st comment!!!

[@АндрейПлешка-ь8п]

This is too relatable 💀

[@sarahjosua]

lol 😂

[@koudani]

relatable

[@coffee_button]

As a food service worker, I hate the smile requests. Masks are the best thing for service working, no need to smile or wear makeup, just mask.

[@Mystic_Edge]

smile requests sounds odd tho

[@ranjanbiswas3233]

Smiling in food establishments is a must thing in Western world right? Mcdonalds is a western company, what else can employees do? 😅😅

[@princesspikachu3915]

@@ranjanbiswas3233 Before the pandemic most people I seen working fast food in America look mad at the world. And now with the masks they look even angrier. You can tell it in their eyes.

[@ranjanbiswas3233]

@@princesspikachu3915 Well doing job at US Mcdonalds means you are in student debt. In Japan, it means you are from a stable family who is preparing yourself for future. Poor kids work at either Family Mart or 7/eleven.

[@bunn228]

Yeah it's like how random guys on the street tell girls they should smile cause it's prettier, which is like uh?? Why should I smile for you?

[@blondewigsimp]

“Ohmygod you’re so good at things that suck” WHY IS THIS SO RELATABLE

[@JimboEM]

"and one large smile please!" "Sorry the machine is broken"

[@shadowlink3339]

Lmfao! Omg, my exact sentiments!!

[@KimmyKimtek]

Best answer! 😂

[@Byaksune]

nailed it!

[@KuroPine01]

Lol🤣😅🤣

[@MattiasXL]

oh my god lmao

[@aidanguerin5192]

i’m pretty sure dropping the patty on the ground is just a part of the cooking process in america.

[@kenhollis6197]

Only if you piss us off.

[@freeman10000]

Of course there are worse things that could be done to mashed potato!

[@AdachiCabbage]

*laughs at the checkers video with someone doing that*

[@ohdaUtube]

@@kenhollis6197 how do customers piss off the cooks? Curious cause I didn't think there were any direct interaction between them and the customer.

[@ohdaUtube]

Gives it terroir

[@katrinibellini4033]

A friend from Chicago went to McDonalds in Osaka because she was in Japan for Mt Fuji, not the food. (I had had noodles at a street stall. So delicious!) When I asked her how it compared to an American McD’s, she said they were loud and fast. Then she paused and said she’d never had anyone in Chicago RUN to the condiment dispenser to get her ketchup for her fries. “They don’t run for you in Chicago...”

[@Tetraglot]

I'm from Chicago, can confirm :P

[@northwestgirl930]

@@d00d3 Omg. 🤣 They probably ran out of ketchup for the lobby, but he could have at least given you a cup from the kitchen when you specifically asked.

[@dogchaser520]

Osaka has about as many people as Chicago but in 1/3 of the space. So they get a lot of traffic. I knew one girl who ate at Japanese McDonald's every day. (She was an English teacher.) She came to Japan as this cute latina girl and within 1 year ballooned out. You can't eat that stuff more than once a week at absolute max, and even that is really quite dangerous...

[@Leenapanther]

I'm surprised that there are ketchup dispensers. Where I'm from we get small packages of ketchup and they cost 50 cents.

[@TheHelveticanbarbie]

I was a diligent and polite worker, but we used to have this lady who came in who was suuuuuch a lazy cow. She would always demand you brought her things (like napkins etc) and I'm like.... you walked passed the self service area to get to your seat. You literally had to pass it. I would still bring her things with a smile etc, but she was so ungrateful and rude all of the time.

[@muchwow5782]

I love that this guy speaks perfect english but still feel the need to put subtitles. I mean he gets that everyone got a different ear when it comes to accents, and just put subtitles, kudos gents.

[@gaoemii]

also helps people who are hard of hearing or deaf!

[@joelpichette]

i wish i had subtitles when i work with new partners in construction, sometimes it's german people, some other times italians, everyone has a different accent and i need 1 or two weeks before i understand them without the need for them to repeat.

[@guisas123]

"I did a video literally no one asked for" those are the best type of videos honestly

[@sarahjosua]

The "sankyu desu" rule feels very weird to me. "Arigatou very much" is just absurd 😂 funny stories, though!

[@Gaehhn]

Arigathanks Gozaimuch

[@dogchaser520]

It also sounds like they're saying "It's 39" all the time. (Sankyuu=39 in Japanese, and is a common pun.) There's a famous vitamin drink in Japan called Match, pronounced ma-chi. They sometimes have a berry flavor, or berry ma-chi. I think you can see where this is going. A friend helped me when I was sick, and she brought me Match to help get me back to health. After I recovered, I scoured the internet and local kombinience stores and finally put together 39 of the berry variety, leading to: san kyuu berry machi ......

[@BallBagDonnie]

@@dogchaser520 wouldn’t it be sanjyukyu natively? Or do they omit the jyu sometimes?

[@dogchaser520]

@@BallBagDonnie Think about the way we say numbers in English and that will give a hint. For years like 1996, we break it into 19 and 96. Or a phone number, where usually we give single digits but sometimes connect them into two-number pairs. You can do the same thing in Japanese. If you say "san" "kyuu" to a Japanese speaker, they'll still see 3 9 in their head. It doesn't work perfectly, because you're right, you do need juu for the tens position, but for a pun/joke, it doesn't matter so much. Good enough, in other words. There was a restaurant near my house that went by 3 9, so I think it's fairly popular

[@ketchup901]

@@BallBagDonnie sankyuu is "three nine", sanjyuukyuu is "thirty-nine".

[@befuddled2010]

Dude, you have a wicked sense of humor and you're a great storyteller. The red uniform with the M in tape - brilliant! You had me rolling on the floor all the way through this. Thanks man! You rock!

[@vtsoi4413]

sank you desu!

[@davidhill2677]

I also worked at McDonalds in...1978. This was before the McNuggets. I recall an article posted in the store about McDonald's opening its 8000th store. I think now there are 8000 McDonalds just in Detroit now. But you are right, it is a hateful thing for corporations to make people act unnatural. I remember United Airlines made us give our name to the callers, even callers filled with venom and revenge on their mind. So...I gave my otherwise, unused, middle name Lawrence. To this I added Mr. and became Mr. Lawrence. "What is your first name", they would ask. "Mr." I would respond. lol

[@calvinmientke3539]

Is your last name Ufarabia? :)

[@Violet.18]

So cool that you worked there in 1978! You should make a video about the vintage McDonald's experience!

[@PhantasyStarved]

From Detroit, and can confirm 8000 McDonalds. And they are all really lousy. Forget ordering a smile, forget even eye contact, hell, most of the time the employees don't even FACE you anymore. I'm not joking, they will loudly talk shit with their fellow employees while sticking their arm out behind them to take your money or give you your cold, wrong food order. Sometimes they won't even do THAT, if it's late and slow they sometimes just act like they're closed and not take any orders.

[@tarabooartarmy3654]

My dad worked at a McDonald's in the 80s when I was a kid. He said his manager was trying to force him to use rotten onions on the quarter pounders and my dad refused so they were arguing about it, and the owner just happened to stop by at that time and asked him why they were bickering. My dad explained and said he would not serve rotten food and possibly make someone sick, and the owner gave the manager a mean face and took a few bucks out of the register and handed it to my dad and told him to go to the grocery store across the street and buy some onions. This was totally against McDonald's policy, since they have specific suppliers they're under contract to use. They're supposed to just tell customers they are out of something. But he was the owner of that franchise and many others in the area, so I guess he made his o n decision about it. Anyway, dad bought the onions and cut them up and then manager got a very stern lecture about why you shouldn't serve rotten food. No idea why he wasn't fired.

[@Name-bb8wo]

@@tarabooartarmy3654 Much respect to your dad

[@JL_hahaha0303]

Rarely get to see a Japanese being so real, love it!

[@RonaldoSanchez-g1y]

I watched "weathering with you" and it broke my heart that little girl her mom died and she was trying to hold down a job at McDonalds to support her little brother in their tiny studio

[@eddominates]

"I'll have one smile!" "you can't afford it."

[@upandenergy]

Wake up, babe. New SHUNchan video is out

[@ct5244]

Doesn't matter if you're doing a video nobody asked for. Just do more videos and everyone's happy

[@epowell4211]

The look you gave after the cutie smile, saying "now you know why I stayed" was the best part of the video lol

[@giovanninasuluh]

Oh yeah.

[@axf-22]

First off, your videos are amazing. It is really cool to see listen about Japan from the POV of a person who has raised there. Secondly, when you talked about having to say "Sankyu Desu" as a response to anything, it kinda reminded me how at Chick-Fi-La (a highly popular fast food restaurant in the states), employees respond to everything with "My Pleasure". While it is nowhere near as bad as how it is at Japanese McDonalds, it can get quite annoying having to say that every time you do anything for a customer. I understand being kind to customers, but it is relentless. This was based on my personal experience while working there.

[@alexthedemonicweirdo]

"catching feelings for whoever talks to me" lmfao this is such a mood

[@karabean]

Domino's Pizza used to guarantee a pizza delivered to your doorstep in 30 minutes or less until some Domino's delivery drivers got in car accidents and I think even a couple even died. All the company got out of it is a couple lawsuits and a reputation for terrible tasting Pizza

[@cinegoth4144]

I literally started busting up crying during the thank you desu skit.

[@thefray123]

10/10

[@Goaway863]

Me too!

[@davidstone-haigh4880]

me too, nearly choked on me lunch

[@willshaffer5373]

As a current McDonalds employee, I get so bored of just responding to people normally and just started replying with broken Japanese and it confuses the hell out of everyone lol.

[@kyhxx]

. lmaoo - that’s sounds cool^

[@chocoberry3876]

omg i dont speak japanese that much too but i passed the interview and will start this month and i feel like i will do the same as what you did 😂

[@VaivaPaula95]

'You make people in the kitchen want to seppuku themselves' I laughed way too much than I should xDDD

[@porkysugrim]

If I ever have beef with a Japanese dude who works at Mcdonalds I’m ordering 37 teriyaki burgers and bringing a 1 minute hourglass 😂😂😂😂

[@IvorySiren]

The kitchen would look like a blood bath 😩😂

[@daoistsaintmasterofthenasc6220]

Sadism

[@TheSanarossOne]

is there no mercy in your heart? (with a side of shrimp patty though)

[@wilsonchan9768]

@@IvorySiren More like a sauce bath. Imagine, teriyaki sauce everywhere and there's this one employee in a fetal position, rocking back and forth mumbling, "No more...so much sauce..."

[@nickkledis4195]

I also had to stop and think, that "Sankyou desu", really sounds like Chic-fil-a over here in the US. Every time you say thank you to an employee there they HAVE to say "My pleasure". EVERY time.

[@SHUNchanjp]

didn't know that😅

[@HoneyMike]

@@SHUNchanjp you should watch the Chic Fil a video from RDCWorld

[@justinmorgan961]

@@SHUNchanjp Yeah, it literally just makes them seem like robots and way less personable. I think a casual "Hey! How's it going?" when greeting is way better or like "Yeah, no problem!" after they say thank you (if they do)

[@lainiwakura1776]

@@justinmorgan961 No problem supposedly implies it would be a problem to do... which no one thinks.

[@shinrasboy]

Bro I hate that. I work for a bank and their headquarters is in ATL Georgia. Upper management wanted us to start saying “my pleasure” to our customers. Like... no?

[@Gohmal]

Not even Sonic the Hedgehog can make the burger under 60 seconds are you insane

[@jeremyboynowski3784]

If everything is perfect, the 60 seconds thing is actually feasible. Back in the day I was able to make a big mac in 15 seconds. Wrapping it took longer for me tbh. I always was bad at wrapping quickly. But once your screen started filling up and you start pending orders (you have more orders than there is room on the screen for), then you're screwed.

[@stealthyshiroean]

I apologize to all Japanese McDonald's workers on behalf of my wife. Everytime we get McDonald's she always orders a teriyaki burger. Never realized that we were killing people's souls until now.

[@Youcantseeme-c5f]

I dislike it when people complain about fast food restaurant workers, or any “lower” type of job. If no one works there you don’t get your Big Macs. I admire anyone willing to do the jobs others don’t want to. They keep the world moving

[@Peter-ci5ey]

We had the 60 second promotion in Germany as well, and we had the same result: they fucked up the assembly and were visibly stressed. I don't get it either. The appeal of McD is that you get okay food at an okay pace for an okay price.

[@WaruChibiKyo]

It's 90seconds from order (payment finished) to present (pick up food) at the moment and it's very hard to achieve without tricking. it doesn't work with large orders.

[@Leenapanther]

@@WaruChibiKyo How should that even work during lunch time in non Corona times? There are probably 10 (computer) order stations plus two people at the register taking requests.

[@WaruChibiKyo]

@@Leenapanther It doesn't really work even at busy hours we can't make the 90sec. so you delete the orders during quiet hours to achieve 90sec average in the end of the day.

[@TomSir79]

Oh yeah? I never experienced that and i'm living my entire Life here in Germany. When was that Promotion Thing? 🤔

[@WaruChibiKyo]

@@TomSir79 It's intern. i work at mc Donald's and we get an email every freaking time we are over the 90seconds. the guests normally don't know that you have to be that quick

[@jaskobut9335]

"Once you dip the paddy into the suace, she's gone. I gets so slippery it just slips out of the tongs and after you somehow manage to get it out from the bottom of the sauce ocean....Oh man it's so drippy. It basically ejaculates all over the place and you have no control over it"........ROFL I was in tears

[@shadowlink3339]

Me too! The funniest shit I've heard for a while!

[@anonymousmadlad433]

Oh wait a minute...

[@Rezzmari]

I was laughing my ass off too when I got that part. 🤣🤣

[@aquantumtrost3590]

As a person who hates working with other people, hate forced smiling while working and get pissed easily my condolences go out to all of you working such jobs

[@arnoldarnold8459]

I really really love this guy. The honesty, the sarcasm…..

[@zappo4069]

Shun, I laughed so hard while watching your video my tears came out. You made my crappy past two weeks better. Thank you! I think I can watch your McDonalds video another 20 times and still laugh at it. Don't stop making videos!

[@Bakapooru]

At least in the US, I think up to 1980, McDonald's was proud to tell people that some large percentage of adults (maybe 10%) started their working careers there. It was not a job to be ashamed of.

[@altrag]

Work in general has changed over the past 40 years as the country (well the west in general) shifted from a manufacturing economy to a service economy. You used to go work at a factory when you got out of school and slowly work your way up to management if you could and often retire from the same factory you started at, and almost certainly in the same industry even if you ended up switching companies. And that mindset existed in the service industry as well quite a bit, though not necessarily as strongly (you could easily work at say, Sears for 20 or 30 years if you wanted back in the day). But as automation slowly took over factories at home and globalization pushed factory jobs that couldn't be automated out to cheaper labor markets elsewhere, we ended up with a massive glut of people looking for jobs and a rapidly growing service industry that was happy to employ them. But then somebody realized "hey, this job could be done by a kid in high school for 1/2 the wages.. lets just hire them.. on Mr. Family Man needs a job? Here's the new wage floor set by that kid who only needs enough money to buy some baseball cards and maybe save up for a new bike over the course of 6 months". And now basically all unskilled labor jobs pay crap and are considered crap. Even though there's still a continuously-growing number of unskilled labor jobs out there (barring major recessions of course..) there's also a continuously-growing number of "unskilled" workers as more and more jobs get replaced by robots (globalization isn't really a major cause of job loss anymore no matter what Republicans tell you - most things that could be exported to cheaper labor markets have already done so two decades ago back when Republicans were the ones telling us that we all needed to embrace globalization for the sake of those poor multinationals' bottom lines).

[@kongvang5359]

That was when it was still good. Now it's just full of angry teens/Adults who hate their jobs and overly processed food.

[@BQM04]

Oh no! NOT THE FREE SMILE!! as a former McDonald's employee in America I can confirm. The free smile thing happened EVERYWHERE

[@TheSlipperyNUwUdle]

We have that in the US??? I’ve lived here 26 years and didn’t know that.

[@alana9478]

It doesn’t happen in California that’s for sure

[@melanieperez7939]

As a marketing major, even I’m baffled at the “60 seconds” promotion! 😂 Also, working at a BBQ restaurant as my first job was hell! Especially since I was in a college town, so during football games, graduation and other ceremonies we were PACKED!

[@Blxglt]

Another marketing major here. I cannot see how this could be positive. Cool, more people might come in curious to see how fast it is or to get coupons. But you're risking handing out undercooked food. Ok, what if you prepare more stuff to be ready to serve? You might end up serving customers food that's been sitting somewhere for a long time and risk food poisoning at worst and a bad experience to the customer at best. Also what if an inspector comes in to the restaurant and finds food that's been sitting there for a couple of hours? Or do you just throw it all away in set intervals? On top of it all you're giving your employees a LOT of pressure and stress, which will worsen the company's image as an employer. Awesome campaign, I like it.

[@chadasonmcgraw]

Marketing Major here. That 60 second campaign was the aboslute worst idea. We are taught about workers and production, and that campaign flies in the face of that. However, it would make McDonals "more appealing" because you get your food faster. The obvious downside, the loss in quality. McDonalds already lowered the quality, so to sacrifce the quality anymore, is a terrible idea...

[@alana9478]

*1 hour into shift* Me: Can I go home I just shit my pants Manager: Sankyu desu Me: is that a yes or no Manager: SANKYU DESU

[@millennialthatplaysfortnit4608]

LOL

[@circa1720]

Now that you're living with your parents, you can say 'I love you' to them every day - in person!

[@SHUNchanjp]

🙅🏻‍♂️

[@mrsister5955]

Ah A Shun-connoisseur... Loved the comment. Sankyu Desu! =)

[@lordalpharius5928]

@@SHUNchanjp 😂😂😂😂😂

[@Jen_nifer99]

This comment is so underrated 🤣🤣

[@seanvogel8067]

@@SHUNchanjp , is that your mom? 😂

[@Dessamator]

I worked as an older teen at a U.S. McDonald's in the later 90's... During the mini beanie baby promotion... I am scarred to this day from the crazies who plagued me during those weeks. I really feel your pain about expectations versus reality in working a job like that, and how demanding it really is.

[@danji9485]

eXcUsE mE iTs NoT tHe RiGhT tOy I wAnT a ReFuNd

[@Dessamator]

@@danji9485 I'd be upfront about which three we'd have as soon as I knew that's what they were there for. On Fridays, we'd get new stock for the weekend. The dining area all day would be like Alfred Hitchcock's The Birds. Any staff seen lugging a box would get a swarm of people to the counter. I began just getting condiments for restocking out in the back room on a tray just so I could work in peace. I know Japan doesn't do tipping, but my job made me appreciate food workers and delivery drivers. I give at least 15 percent tip because I also waitressed at a local donut shop. One of my mottos is Always be kind to the people who handle your food, and your meds. This covers doctors and nurses because they deserve it too (◍•ᴗ•◍)❤

[@TheBaldr]

Same, I was a worker during the beanie babies, they had me working cashier, I'm normally the grill cook. It was crowded, but the customers weren't that pushy at my location.

[@cecilyerker]

I collect Beanie Babies from secondhand stores and I have tons of McDonald’s mini Beanie Babies

[@Oogieone]

I worked there during the Beanie Babies as well. And I work at McDonald’s now, people are way more crazy and rude nowadays.

[@zacks8213]

Oh Shun, you mentioned about a year ago in an earlier video that English-->Japanese learners/speakers shouldn't overuse sarcasm because it isn't understood well or considered to be funny. I am here to tell you unfortunately we englishmen have indoctrinated you, and now you make sarcastic remarks and statements, which, by and large are some of the funniest creations ive ever heard. I hope you have an awesome day my Japanese brother One day I'd like to visit Japan for myself, like you've said previously Japan is focused on customer service fast and efficiently without too much small talk or interaction. I feel like this would truly be an introverts paradise; and even though I took three years of Japanese in college, I can hardly speak it. You are an inspiration

[@genxrants]

McDonald's was my first job (US). We had that drive-through timer. It didn't matter if it was a 12-passenger van of hungry basketball players after a game, we would be reprimanded for not meeting an arbitrary time limit. That was so long ago (1990s).

[@ayumis5452]

Dude I remember that horrendous 60 seconds campaign…that was so stupid! I have never worked at McDonald’s in Japan but as a customer I felt so sorry for the employees at stores, they looked so stressed out! That’s an unnecessary pressure. I didn’t go there until the campaign was over. If you see this video, managers of McDonald’s Japan, please never do that again.

[@meganh7526]

There is a special place in hell for whoever comes up with the stupid little phrases that employees have to say. It’s creepy and weird and totally fake.

[@elessarbre]

Sankyou desu

[@beamerbread]

'my pleasure' 🤣🤣🤣 #chickfila

[@steveneardley7541]

I was in a German-food restaurant and was served by one of my former college students. Like all the other waitresses, she was wearing a ridiculous dirndl. I pretended not to recognize her, and she did the same.

[@kat._.meowxyz]

The "Arigatou very much" got me laughing out loud for a whole minute 🤣🤣🤣

[@Heylon1313]

the SANKYOU DESU is hilarious, would annoy me so much as an employee but entertain me as a customer

[@freethepeople2012]

I appreciate your channel. I had the day off work today and watched a lot of your videos. I am jealous of your life in Japan. I hope you keep making videos and following your passion.

[@chiranjeetsarkar6617]

“Catching feelings for whoever talks to me” totally relatable i feel ya besto friendo

[@Dead_Mans_Holly]

In many Chick-fil-A restaurants here in America, employees are forced to say "My pleasure" to customers, which feels a lot like "sankyu desu." feels kind of forced and rigid

[@jake2011rt]

That is not really anything like his critique here. CFA employees don't say that to each other no matter what, which is what he was complaining about. They have to say it to the customer (guest in their terminology). I guess it can be forced, but CFA (in my experience) is one of the only fast-food restaurants where the employee's response to a thank you might ever seem genuine.

[@flowmather7964]

What if I drop a coke and spill it all over the floor and said "I'm sorry"?

[@YsButno]

So funny and his English is excellent. Very fluid and expressive. Much respect for his efforts.

[@veronicafalcon0411]

I lived in Japan for 6 months after my son was born (he’s half Japanese), and I remember going to the McDonald’s with my Japanese husband and the food would be ready before I could even put the change in my wallet 😳 the customer service was definitely my favorite part about living in Japan, and I always look forward when I go back 🥰

[@escaramujo]

That would be very pressuring for me. Keeping up with the people serving you: if they are panting you should pant too... That stress would make me not want to go to McDonald's again. (Not that I go, anyway.)

[@kagemusha77]

I was at a ryokan in Japan for the 2nd time and they must’ve been overbooked because the wait staff was very prompt with their dinner service. The staff wore traditional Japanese uniforms so you can easily hear the staff rushing when going back and forth to bring me my food. It was totally unnecessary as I felt everyone seemed stressed. I would’ve been fine if they slowed down because Japanese customer service is so good I don’t need it to also be so quick. My first ryokan experience was at a smaller inn and the staff definitely took their time but was very polite all the same.

[@BusoKrenix]

The 60 second thing is ridiculous, whoever managed that idea clearly didn't even understand what the preparation methods were for the many variety of food McDonalds has.

[@alexcarter8807]

I grew up in Hawaii. McDonald's was seen as an elite job. I was never good enough to work at a McDonald's.

[@kai200731]

I feel you sometimes I can’t understand some bizarre Japanese rules specially at work place so I just gave it up trying to understand

[@ST-eq3nj]

"I may or may not have dropped it..." allegedly 😅

[@gigglesnorts3630]

Ahhh that poor girl. She says, "Would you like to take the smile with you?" but I think she means, "🔪 You better be happy with a smile through gritting teeth. 🔪🔪"

[@wickedcabinboy]

Ok, I am so far behind in watching these videos I'm certain you'll never even see this comment but I just had to respond, even if it was simply into the void. I particularly enjoyed this video. I have always viewed you as a very smart, sweet, nice guy and when you dropped the teriyaki burger... I saw a side of you that can only be brought out by working in the restaurant industry. Fast food is fast food no matter where you go. My experience working at Burger King was very similar. As has already been said, you have certainly mastered sarcasm in English. Of course you're too nice to curse in your videos but I could clearly hear what you were thinking. I, too am impressed.

[@juneboom_]

I'm new here and I think you're comedic timing is perfect 😂 I work at a Burger King in America and we were told to tell customers to "Have a king day!" Even my managers hate it. Who comes up with these unnatural phrases? Also, during the pandemic, most of our customers come through drive-thru. We get scolded for having slow times, and yet Burger King likes to send out free coupons for family sized meals all the friggin time, so we almost always get swamped with multiple big orders in a row.

[@singular9]

"let me explain chad" The american jokes in this video are on point.

[@96LinkinPark08]

Can You tell us non-American what this is about?

[@singular9]

@@96LinkinPark08 chad is a name we give to ignorant millennial boys

[@fders938]

@@96LinkinPark08 It's a name incels (involuntary celibates/involuntary virgins) call guys that are successful with women. Often, it's now used now to call something manly or cool or something like that.

[@nonubusiness]

My name is literally Chad in RL. He was talking to just me.

[@pakaglobal]

Best KZbinr out there, thanks for the vids during quarantine shun! 😄

[@Sai-hd8ie]

I was just thinking this morning about how you haven't posted in awhile and here you are. the universe is crazy

[@aliciabrooks6987]

Thanks shun chan . Your English is a thousand times better than my Japanese. I suck so bad but I won't give up. Your videos help me to feel better about learning your wonderful language and culture so damn slowly.

[@buildinasentry1046]

Here in South Africa, all McDonalds workers just look straight up depressed, which is better than the alternative of them acting happy despite feeling the opposite

[@sechabatheletsane9784]

For real bro. Us South Africans wear our hearts on our sleeves. So even if they told them to, they wouldn't be able to😅😂

[@meggriffin2817]

Working in McDonald’s in Australia and from one McDonald’s worker to another... N’kosisikelele

[@suppengroove]

one large scowl with frown, please

[@elleofhearts8471]

^we got a Florida Karen in the comments

[@merinelyon1680]

60 seconds??? That is so crazy! Sometimes the bun toaster takes 60 seconds! Does McDonald's in Japan use a bun toaster? It's so slow. Shun I can't believe you sent a 'floor-seasoned' item out to be consumed. 🤣 All my years working there, I have never used any food that hit the floor. And I have had to talk coworkers out of doing it. 👍😁 They crazy thing that I have come to know about the crew I work with IS ALL OF THE HOOK UPS!!! All kinds of people are constantly hooking up, young & older, married & single. I've never been the gossip type person, what people tell me at work stays with me. Maybe that it why they feel they can tell me anything. And sometimes people become couples after but many don't. SO MANY HOOK UPS just for the sake of casual secs. 😉 I should be used to that by now but it still surprises me.

[@kingkill776]

"Let me explain Chad" LMAO 🤣🤣🤣

[@koonzipher4692]

I was like, "chad?" CC is always good for a good chuckle

[@GrimFemme]

The funny thing is, my Asian parent worked at McDonald's when she first came to America and loved it. BUT at the same time she was like "you never ever work there. Me it was okay, but you NEVER"

[@cynicalmute2023]

She worked there so you wouldn't have to, lol.

[@RyoKasai25]

She doesn't want you to experience that pain.

[@paulc7400]

I worked at buffalo wild wings in my early 20's and we had to respond with "Heard" as like confirmation to hearing something (sorta like saying "roger that" "copy" "10-4"). To this day I still end up saying it because its seared into my mind.

[@dreamimgflowerd976]

My condolences for that horrible experience. The sad truth about large chains is that they want to make easy money at the costs of their employees. That 60 second deal sounds crap and it was just a cheap attempt to get more costumers. Because they would rationalise “who the hell would finish preparing a large menu in 60 seconds? I will order a lot so I will get a free meal.” While at the same time dooming those poor employers with those outrageous orders. I used to work in a restaurant some years back and that was not fun at all. I just wanted to strangle the customers or punch them in the face and my bosses weren’t the kindest people. Never again will I work in a restaurant.

[@simranthapa6480]

I worked part time at a Japanese McDonald’s too for over two years. But the McDonald’s I worked at wasn’t so strict with the rules. And the burger I hated making was the gran clubhouse burger. The part where you have to stack lettuce on top of a slippery tomato while assembling the grab clubhouse burger was when I used to lose my shit lol

[@cherasunasmr9887]

this dude’s videos never miss 😂😂😂 so freaking hilarious omg

[@princessyairi]

lol I applied to burgerking when I was 19 and I was told I was overquallified.

[@905woody]

I live in Canada 🇨🇦 and have two points to make: 1) Up until about 5 years ago smiles were still on the menu. 2) they still say "Thank You " to everything that a coworker calls out.

[@rok6322]

You are so hilarious 🤣🤣 I love your vlogs... 🙂 Please keep uploading more of your experiences and daily life tubes... 👍 Good Luck

[@cyb3r1]

when 20 year olds say "back in my day" I wanna start crying

[@TomSir79]

[@charlespadilla2571]

Shun: “Oh gosh, the ice cream machine seems not working again....” Me:”Oh, so it’s BEEN a global thing?” 😂😭

[@G-ReX]

I think it’s just to appeal to a broader audience

[@charlespadilla2571]

@@G-ReX Oh yeah that makes sense. He got a laugh out of this US citizen lol

[@Compufreak]

@@charlespadilla2571 I can confirm this is a thing in germany as well. If the ice machine is broken at a McDonald's (which will happen quite often), it will usually stay broken for usually weeks or even months.

[@charlespadilla2571]

@@Compufreak Bro are you serious?? I don’t usually get ice cream here in the US but it’s such a common occurrence. I’m convinced they don’t want to sell ice cream anymore 😂

[@Compufreak]

@@charlespadilla2571 I'm serious - I have multiple theories myself. (A) They have one vendor for all ice cream machines which has issues delivering spare parts (B) The revenue for ice cream is really low so the company policy is to keep those machines out of order as long as possible (C) The employees have issues with using the machine (cleaning too annoying??) and just tell it is broken. Not sure which one it is, usually I thought it's (a), but if it's a global issue it might be (b) or (c) as well.

[@MrTomasekk]

OMG - the scenes (Sankyu desu and "Get me one large smile") were perfect - really laughing out loud! You should do this in your videos more often! Sankyu desu!

[@jacobring7274]

It wasn't the video we asked for, yet it was the video we wanted. Sankyu desu!

[@ago5022]

Bro. Just found your channel. 2 videos in and you’re hilarious. Earned a sub 👍🏼

[@lenardz]

Shun: Say you come to Japan and you decide to go to McDonald’s for some reason. Also Shun: All the people McDonald’s hires are really cute Every guy: Note to self, visit McDonalds when I visit Japan.

[@PRicanGeek]

Word.

[@joshj1953]

they're also mostly underage lol

[@PRicanGeek]

Un-word

[@musicfan1517]

@@PRicanGeek 😂🤣

[@Waeva777]

Worked at mcdonalds almost 2 years ago, I get flashbacks to this day, I was close to tears every shift. I couldn't even imagine a 60 second promotion, I'd have to quit, there's no way I could have that kind of stress

[@TheHelveticanbarbie]

I had one shift where I had to force myself not to cry. It was a late shift (so severely understaffed but busy because everyone still goes to McDonald's at 10pm) and there were literally just 3 of us including the manager who was an absolute asshat and he kept talking down to me and I'm like... sorry I can't work 2 front of house tills, the drive thru till, both windows, assemble drinks, food, fries etc all by myself 😭 Thankfully he got fired. I knew he was an awful person long before, but the final straw for the company was him beating his girlfriend on shift. This girlfriend whom he acquired by cheating on his long term partner (another manager) and oohh boy was it fun to be on shift with all 3 of them👀

[@Waeva777]

@@TheHelveticanbarbie I feel that, I worked lates aswell, I remember a couple nights where I would be on both drive thru window 1 and 2, along with front of house till, drinks and fries all at the same time, all because my manager was always going out back to smoke weed, like every 20mins and we were understaffed, I think back to it and i think how the hell that was humanly possible, but I somehow did it, and thats why it was so stressful And yeah everyone seemed to be sleeping with everyone, I didn't understand that... the drama is the only fun part of that job tho

[@taekiss]

I love the glow up the thumbnails are going through

[@captainboots]

This was one of the funniest and most real videos I've watched in a long while. Thanks. Shun-kun! Also don't let anyone show disrespect for your English! The 'For the love of God, don't order it!' was spot-on!

[@continualghost9514]

That moment you are a business major and even you are confused as to why McDonalds did the 60 second timer

[@NiteCyper]

_tents fingers_ Time is money.

[@elleofhearts8471]

as a business major you should know the answer to this: convenience = $

[@duhaann]

I used to make teriyaki burgers and back then, there was a curry burger which require dipping as well. My coworkers use to be very messy and I was new so I would do initiator with the buns. But my manager would scream at me in front of customers for serving a messy burger. and I did not speak much Japanese back then to explain myself. I used to cry myself to sleep back then. however I am glad I quit after 1 year working there.

[@kimmaniquiz]

I used to work in burger king and i can relate to your story. The store manager always scolding me, but when my coworkers makes mistakes he is calm to point out their mistakes. I’m used to it being scolded but it’s kinda unfair when i think of it.

[@oni2662]

tell me more

[@theunicornsin1144]

Yhoooooo🤣🤣🤣🤣💔💔

[@SuperPeteJames]

I am sure you have heard this from your girlfriend but, don't stop, I need more SHUNchan.

[@Norimarisu]

About a week ago I was wondering why I had not seen any videos recently... and now I know. Thank you :) Not knowing if to take something as a compliment or an insult is something that I thought was gonna stop happening after I graduated college but it has not.

[@NiGHTSaturn]

The 60 seconds promo was in Canada as well. It lasted only a couple months hahahaha, I WONDER WHY!?

[@blaize00]

Meanwhile American sushi chefs: "Arigathank Gosaimuch!"

[@Abbey94]

Almost 200,000 subscribers!!! We want full-time KZbinr SHUNchan!!!

[@recoil669]

Ok my marketing perspective answer: If the order is big enough that it takes more than 60 seconds to assemble the net profit was way more than the cost of the coupon for a free burger. It's kind of like the reverse of a "eat this whole steak in 20 minutes and it's free". You have to place a huge order that most of the time won't hit the mark.

[@Oogieone]

The way you describe the teriyaki burger is exactly how I feel when we have the McRib sandwich here. That thing is impossible to make without getting sauce everywhere.

[@c.c7263]

I used to work at McDonald's in Japan in 2008, I'm a foreigner. Never said "Thank you desu". But, I really enjoyed and learned a lot working there. I was one of those asking for free smiles.... until I working there... haha

[@jayxav3159]

Do you speak Japanese? I’m trying to move to Japan at the end of next year

[@JO-iv7tl]

I worked as a fish tagger. I was expected a quota and a certain speed, fast. It was repetitive, like 8 hours worth. Some jobs are just meant to make you hate yourself.