Singapore Airlines flight: CEO apologises for ‘traumatic experience’ | BBC News

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BBC News

BBC News

Күн бұрын

Singapore Airlines flight: CEO apologises for ‘traumatic experience’ | BBC News
Singapore Airlines CEO Goh Choon Phong has offered his "deepest apologies to everyone affected" after a flight from London to Singapore encountered severe turbulence, during which a passenger died.
The man, named as 73-year-old Geoff Kitchen, died of a suspected heart attack.
Seventy-one wounded passengers are being treated at a hospital in Bangkok, where the plane made an emergency landing. Six are in critical condition.
Singapore's new PM Lawrence Wong has promised a "thorough investigation”.
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Пікірлер: 361
@LuisMoura-k9g
@LuisMoura-k9g 4 ай бұрын
singapore airlines taking responsibility even when it's not their fault is such a class act. one of the best airlines!
@harmoneyreilly4225
@harmoneyreilly4225 13 күн бұрын
Yes unlike what Malaysia airlines did and there government that's what happens when you have corruption money first before people i.e. human being big respect and love to all the Bangkok emergency services .
@orangesub121
@orangesub121 4 ай бұрын
The CEO apologising isn't an admittance of guilt. He's just being compassionate and mitigating any future issues.
@extrude22
@extrude22 4 ай бұрын
This is an ‘act of god’ anyway. This is nobody’s fault
@helenpauls1496
@helenpauls1496 4 ай бұрын
@@extrude22Don’t be silly.
@mlx39996
@mlx39996 4 ай бұрын
@@helenpauls1496you’re the silly one wtf?
@kieronbotting5265
@kieronbotting5265 4 ай бұрын
@@helenpauls1496I’m pretty sure they’re referring to the term ‘act of God’ not that it was an actual act of God. Either way… a little bit of kindness would be nice! I wish you well.
@orangesub121
@orangesub121 4 ай бұрын
@@extrude22that's a ridiculous comment. #dontbeaplonker, there's no god. Science is the only theory here.
@endi4654
@endi4654 4 ай бұрын
This displayed Thai's impeccable quick reaction force in handling a medical situation, bravo! Im also very impressed with Singapore Airlines PR, ground staff and all-round service. Highly detailed and very prepared. In other videos i noticed how they quickly build barriers and even despatched a team of staff to escort every passenger to prevent reporters from getting close and impede their privacy. Such a well-thought out and highly efficient execution by SIA. Truly world class! And their socials were constantly updated on their status really reflects their commitment to contunually communicate for the benefit of pax's loved ones. CEO apologising, really reflects their humane side.
@ic.84
@ic.84 4 ай бұрын
It's unforeseen turbulence. The CEO has nothing to appologise for.
@disorganizedorg
@disorganizedorg 4 ай бұрын
It didn't sound like an apology; it was an entirely appropriate statement of regret. BBC characterized it as an "apology" I certainly agree that the airline has nothing to apologize for -- unless it develops that they had prior warning of turbulence and chose not to divert. Nobody I've heard is saying that.
@ADY99ish
@ADY99ish 4 ай бұрын
It wasn't turbulence, it was an air pocket and the plane radars do not detect that in advance. So get your facts right matey.
@KK-lg8uz
@KK-lg8uz 4 ай бұрын
@@ADY99ish you're the one that needs to get his facts right, matey. "An air pocket, also known as clear-air turbulence (CAT), is an area of rapidly changing air pressure that can cause sudden and violent movements of an aircraft." There is technically no such thing are an air pocket - its clear-air turbulence.
@ADY99ish
@ADY99ish 4 ай бұрын
@@KK-lg8uz Looks like you have just Googled that and done a copy and paste matey - 🤣🤣🤣.
@laurencefox5884
@laurencefox5884 4 ай бұрын
@@ADY99ish But he was right....time to man up and apologise?
@babyamy3884
@babyamy3884 4 ай бұрын
They shouldn’t apologise, the pilot did a great job in a stressful situation, things this like this happen
@chenghonggoh4746
@chenghonggoh4746 4 ай бұрын
SIA's tagline is "a great way to fly" which did not obviously happen for this flight. The CEO is probably apologising for that.
@1rstTry
@1rstTry 4 ай бұрын
You don’t get it. The woke need warm and fuzzy apologies for anything that makes them feel icky
@naylas3908
@naylas3908 4 ай бұрын
@@1rstTry, you incredible dumbo. You really don’t understand Asian culture, stupid ignoramus. Losing face is one of the worst things that can happen to you in most Asian cultures. It has nothing to do whatsoever with social injustice, which is what being woke is about. But clearly, you are also too mentally challenged to know what that word means.
@bugsy101073
@bugsy101073 4 ай бұрын
it is Asian culture to apologise, only woke liberals in the west would never understand
@scots_knight4706
@scots_knight4706 4 ай бұрын
​@@1rstTry I think someone dying is a bit more than feeling "icky" I guess if it was your family member you would just be ok with getting the body back and nothing more said ? Yet if you're an American you'd probably be consulting a lawyer to see who you can sue.
@jackwai8930
@jackwai8930 4 ай бұрын
Everyone showed compassion to this accident
@Keep99999
@Keep99999 4 ай бұрын
Thank you Thailand and all officials Excellent help👍👍👍👏👏👏
@flintyrocker2138
@flintyrocker2138 4 ай бұрын
great reminder of the importance of fastening a seatbelt
@abrahamlevi3556
@abrahamlevi3556 4 ай бұрын
Try to imposed that on long-haul flights.
@noneyabizz8337
@noneyabizz8337 4 ай бұрын
@@abrahamlevi3556 then dummies will get bounced around the cabin
@terryhoath1983
@terryhoath1983 4 ай бұрын
@@abrahamlevi3556 If you are not walking about (going to the bog or whatever), it doesn't hurt to have a belt across your lap. Volvo-developed 3 point seat belts as in cars would be better. I wear one when driving my car and think nothing of it. On a long air trip, it could help to hold a pillow if you want to take a nap. Without doubt, fewer people would have been hurt if they had been wearing seat belts. I don't want some cavalier idiot flying across the aisle at me or a 9 year old bouncing over the back of the seat via the ceiling, thank you very much.
@dane1563
@dane1563 4 ай бұрын
I agree.. but how do we avoid using lavatories in a 12 hour flight.. like we need to wear diapers or something?
4 ай бұрын
@@dane1563 Well, not saying can't go to the lavatory. I suppose just bad luck if you happen to be up during the incident.
@Deeplycloseted435
@Deeplycloseted435 4 ай бұрын
Why apologize? It sounds like the plane held together and the pilots did a great job.
@disorganizedorg
@disorganizedorg 4 ай бұрын
Assuming no structural damage, this is somewhat welcome good news for Boeing.
@dt6302
@dt6302 4 ай бұрын
Even if the company has no fault for any unfortunate accident like this, protocol is to apologize anyway.
@Star-zi4ez
@Star-zi4ez 4 ай бұрын
SIA🇸🇬💯
@MrNissetuta
@MrNissetuta 4 ай бұрын
The pilots have weather information and usually fly around spots of turbulent weather. So I assume they will have questions to the pilots.
@rsvpevents6780
@rsvpevents6780 4 ай бұрын
An apology isn’t the same as legal liability. It’s a gesture of goodwill. Doesn’t hurt to apologize, especially with the death and trauma that so many experienced.
@tkyap2524
@tkyap2524 4 ай бұрын
Saying sorry is sharing the pain. Responsibility will have to wait for the investigation report.
@remuel1
@remuel1 4 ай бұрын
He dont need to say sorry and its not his fault, because turbulence happens everywhere, are you trying to imply that someone are responsible???
@helenpauls1496
@helenpauls1496 4 ай бұрын
@@remuel1He’s being compassionate.
@tkyap2524
@tkyap2524 4 ай бұрын
@@remuel1 - That's for the investigation to find out.
@OnlineSupportTeam
@OnlineSupportTeam 4 ай бұрын
That gentleman with head injury is very well spoken
@TuneinR
@TuneinR 4 ай бұрын
I thought the TURBULENCE should be the one apologising.
@choccymilk917
@choccymilk917 4 ай бұрын
Rest in peace to that poor soul who lost his life, and God speed to those healing from injuries. What a horrific thing to experience.
@johnreynolds5407
@johnreynolds5407 4 ай бұрын
SQ is a wonderful airline and I sincerely doubt the pilots intentionally wanted to fly into severe turbulence.
@jasonbig1353
@jasonbig1353 4 ай бұрын
Well at least the world learned a lesson. Always wear a seat belt.
@ygmistique8155
@ygmistique8155 4 ай бұрын
Yep
@Eden_Xiii
@Eden_Xiii 4 ай бұрын
Respectful for apologising, but nothing to apologise for. All that could have been done by the crew and emergency services was done. Unavoidable accident.
@jakehowie442
@jakehowie442 4 ай бұрын
Well a guy died? The airline is 100% responsible for the safety and health of passengers
@AuralioCabal-nl8gi
@AuralioCabal-nl8gi 4 ай бұрын
We are @ an age where no apologies mean you are not fit for CEO,and can get sued !
@aietpl
@aietpl 4 ай бұрын
​@jakehowie442 if he did have some medical issues previously. who knows, any other airlines would appologize .... never.
@krisjustin3884
@krisjustin3884 4 ай бұрын
I feel sorry for the passengers and crew who went through this nightmare! I also sympathize with the Singapore Airlines leadership and staff who feel shocked and apologetic about something beyond their control and present day technology. To the pilots - outstanding job! You landed the plane successfully in extreme turbulence and probability saved many lives with your corrective actions!
@SydneyTravellersGuide
@SydneyTravellersGuide 4 ай бұрын
He has nothing to apologise for. It is a terrible and rare occurence.
@justineesun3396
@justineesun3396 4 ай бұрын
really?
@sondoobie1987
@sondoobie1987 4 ай бұрын
It is rare, correct, won't be long till they blame it on CLIMATE CHANGE!!!!!!!!
@cutekitty3067
@cutekitty3067 4 ай бұрын
Not apologizing seems callous when hundreds of passengers were traumatized and there was a fatality and some serious injuries. Even if it's not the airlines fault they're responsible for their passengers well being during the flight so it's only proper to apologize.
@SydneyTravellersGuide
@SydneyTravellersGuide 4 ай бұрын
@@cutekitty3067 they'd doing the right thing apologising but they don't have to. You cant plan for "acts of god"
@cutekitty3067
@cutekitty3067 4 ай бұрын
@@SydneyTravellersGuide Regardless of being an act of god, Singapore air still needs to compensate the victims and pay for their medical bills though.
@Scorpion.1001
@Scorpion.1001 4 ай бұрын
Singapore airlines is the best flight company , things like this happen I'm feeling Sorry for the victim
@karenmbbaxter
@karenmbbaxter 4 ай бұрын
he died of a heart attack......it could have also happened to him in singapore during some strenuous walking.
@thedriftmc
@thedriftmc 4 ай бұрын
Oh WALKING! Thank god.
@CougarCat21
@CougarCat21 4 ай бұрын
Best my ass.
@googledoodle3977
@googledoodle3977 4 ай бұрын
Always trust your Airline, Aircraft and the pilot, and Singapore Airlines those of you who have travelled in a Airbus A380 in Singapore Airline or even Airbus A320 in Singapore Airline ,will understand it’s the safest Airline ,along with Qantas . Kudos to the pilots who had to fly in dangerous conditions and have landed safely.
@Rob2
@Rob2 4 ай бұрын
Even when the engine explodes, they land the plane. Good. Still it is better when you fasten the seatbelt!
@CharlesWhitford
@CharlesWhitford 4 ай бұрын
​@@Rob2That wasn't SIA. That was Qantas flying out of Singapore. SIA pilots wouldn't have been able to overcome a problem of that magnitude.
@googledoodle3977
@googledoodle3977 4 ай бұрын
The passengers are so agonised with this experience that some will be scarred forever whilst others would end up becoming adventurers.
@googledoodle3977
@googledoodle3977 4 ай бұрын
I think you should have a stop over ,a transit instead of travelling for hours together.
@googledoodle3977
@googledoodle3977 4 ай бұрын
A very near relative of mine took a non stop 12 hours 50 minutes plane from New Delhi to Melbourne, route got to travel to Burma, and the places that come travelling to Australia. Melbourne is on the Southern Ocean very near to Tasmania.
@abitofambience
@abitofambience 4 ай бұрын
So u guys are saying don’t apologise?? Then do what???? Laugh and smile on a vacation???
@Ramy-ql3tr
@Ramy-ql3tr 4 ай бұрын
So much talk about the turbulence, one person died, many more injured. 228 people survived, yes they live to tell a tale. Where is the report on the pilots and the crew who did a tremendous job to save them? Talk about them.
@jeromestavros
@jeromestavros 4 ай бұрын
Exactly!
@seren4740
@seren4740 4 ай бұрын
He doesn't have to apologize over turbulence😂
@rsvpevents6780
@rsvpevents6780 4 ай бұрын
He’s apologizing for a death and trauma that occurred. Not that any of it is his fault. 🙄
@MarlonAnthony
@MarlonAnthony 4 ай бұрын
If anything the turbulence should be apologising, the pilots landing the plane in one piece should speak for itself.
@onghock377
@onghock377 4 ай бұрын
Ppl are more sensitive nowadays so need to apologize for anything first, else someone appearing at any quarter will come and slam you for not apologizing. Also need to express condolences etc to appease and placate one and all and to be politically correct
@Vilanennlyy
@Vilanennlyy 4 ай бұрын
Seatbelt doesn’t bother at all, people should only take it off when they go to the bathroom.
@sunilkar01
@sunilkar01 4 ай бұрын
Turbulence is natural phenomenon. Pilots has saved the plane by emergency landing.
@odyssey327
@odyssey327 4 ай бұрын
The CEO's apology was to comfort the passengers and the people at large, a noble gesture indeed. Normally, when an aircraft is about to hit an air turbulence, the captain would switch on the fasten seat belt sign without fail, but sadly enough, most of the passengers had failed to obey. This is a common problem among air travellers because we take the warning lightly. Let it be a lesson and be ready to expect the unexpected. Noticed that as soon as the incident took place, all the world media, particularly the Western media, were quick set in motion as if they were looking for more stories that led to the incident.
@riana07fire
@riana07fire 4 ай бұрын
Everyone is busy to say the CEO doesn’t need to apologize, it wasn’t necessary, why would he apologized? No.. the Brand (Singapore Airlines) are apologizing for the traumatic incident during their flight, simply being empathetic and assuring that everyone who was on board will be taken care of 100%. Again, this is not pilot or plane issue, this is horrendous turbulence. Praying for every injured passenger to get well very soon ❤️‍🩹
@alpcan3264
@alpcan3264 4 ай бұрын
There are two things that need to be clarified. Why was the turbulence not detected and especially such a strong one and also why the plane plunged so steep for so long.
@mchandrashekhar4043
@mchandrashekhar4043 4 ай бұрын
Yes..
@ukmaxi
@ukmaxi 4 ай бұрын
Because it didn't plunge... I think one or two journalists saw the flightradar24 data and made assumptions as to when the turbulence occurred. The drop by 6000ft from 37000 to 31000ft happens over several minites. This implies a controlled descent by the pilots (i.e. it would have been very smooth). There is a sharp bump in the altitude data about 10 minutes before the controlled descent, which is most likely the high speed drop that caused the chaos.
@cloudyday1617
@cloudyday1617 4 ай бұрын
Two things compulsory - seat belts on and travel insurance.
@captainbuggernut9565
@captainbuggernut9565 4 ай бұрын
20 people are still in intensive care. 6 with brain injuries. An independent investigation should be started.
@Nanay672
@Nanay672 4 ай бұрын
Singapore Airlines is one of the most reputable and admired company in the Aviation industry. Just like cars, cruiseships, trains - Airlines encounter accidents too. Singapore Airlines will definitely make all the best effort to take care of the passengers especially those who affected. Be careful with United States investigators too. They are strict and unapologetic for this kind of mistakes.
@tullochgorum6323
@tullochgorum6323 4 ай бұрын
This was sympathy, not an apology. They are repeatedly rated the best airline in the world, and their crew and staff seem to have done a sterling job.
@peerapongwattanthaweesin8304
@peerapongwattanthaweesin8304 4 ай бұрын
It does not seem to be an apology statement. It is more about expressing his regrets and condolences to those who were involved in this tragic incident.
@Squaremuffin
@Squaremuffin 4 ай бұрын
Love how many people treating an apology as an admission of guilt. If I ever say “Sorry for your loss” to someone in the future, I had nothing to do with their death, just putting it out there.
@MsMmoseley
@MsMmoseley 4 ай бұрын
My husband and I always fly Singapore Airlines hundred times, it's always a five stars flight, and this is from DFW to Philippines. always a very great flight. No one can predict the weather now so please don't blame no one. Our deepest condolences to the family of Mr. Kitchen. as far as we know Singapore Airlines crews did their best and we applaude them. As to the pasengers no matter what airline you're in.....Always fastened your seatbelts unless you're going to use the lavatory. it's common sense. just saying.:)
@boeingpameesha9550
@boeingpameesha9550 4 ай бұрын
God's grace and blessings be with all lives affected and their family members by this unknown disaster. Passenger who survived voice @1:37.
@chamamemestre
@chamamemestre 4 ай бұрын
People are missing the point of the CEO apology...the pilots have radars they can use...it is up to the airlines to say what to do about turbulence, as avoiding it, implies at times severe delays and more spent fuel, missed transfers, etc.
@richardthelionheart1294
@richardthelionheart1294 4 ай бұрын
It’s clear air turbulence doesn’t show up on weather radar
@bugsy101073
@bugsy101073 4 ай бұрын
some commenters here say that CEO no need to apologize. well it is an Asian mindset to say sorry whether guilty or not as a sign of respect for customer service. Things Woke westerners would never understand at all.
@disorganizedorg
@disorganizedorg 4 ай бұрын
[Things Woke westerners would never understand at all.] i was with you until your clumsy politicization of it. I invite you to DIAF.
@mopaysmozil
@mopaysmozil 4 ай бұрын
English people say sorry all the time for every little thing.
@Joe-gf6vn
@Joe-gf6vn 4 ай бұрын
As a Singaporean, your comment makes no sense whatsoever. And, when will people like you stop with this criticising everything you don't like as 'woke'? That makes zero sense too.
@lastChang
@lastChang 4 ай бұрын
When "Singapore" 🇸🇬 is mentioned, people think of 3 things: - No chewing gum, - capital punishment for petty crimes, and - a Chinese TikTok CEO repeating "I am Singaporean" like a school kid.
@FrancisXLord
@FrancisXLord 4 ай бұрын
The poor guy who died probably had a heart attack and may never have realised that the plane didn't crash. I was once in a plane over the Atlantic that hit turbulence and dropped for a few seconds (felt a lot longer but was probably just a few seconds). I braced myself between the seat in front of me and the back of my seat, held on hoping it would end soon. The moment I was sure we were going to crash I let out the weirdest high-pitched shriek that has ever emanated from my lips. A moment later we stopped falling and laughter rippled through the cabin. I was slightly embarrassed because I thought everyone was laughing at my shriek.
@michellewylam
@michellewylam 4 ай бұрын
😂😂😂😅 🙏
@noneyabizz8337
@noneyabizz8337 4 ай бұрын
Always wear your belt
@karenmbbaxter
@karenmbbaxter 4 ай бұрын
it's a long haul flight....what happens if you need to go to the bathroom? Do you suggest to just do it in your pants?
@noneyabizz8337
@noneyabizz8337 4 ай бұрын
@karenmbbaxter dim, very dim. You believe I think no one should get up for the toilet? Cmon.
@Hiumitsuhiu
@Hiumitsuhiu 4 ай бұрын
Ideally yes
@Rob2
@Rob2 4 ай бұрын
@@karenmbbaxter Man in the video explains it well: he had been to the toilet, came back, sat down, DID NOT FASTEN HIS BELT, and then he was launched to the ceiling. Had he followed the advice, nothing would have happened to him. But he chose to not fasten his belt immediately after sitting down, not even when there was slight turbulence.
@andrewwmacfadyen6958
@andrewwmacfadyen6958 4 ай бұрын
​@@karenmbbaxter words fail me
@SuperAkashsagar
@SuperAkashsagar 4 ай бұрын
Death, Injuries and Trauma suffered deserves adequate compensation. The passengers would've experienced extreme distress and thought they were in the last moments of their lives. The emotional toll of the free fall and emergency landing may well result in medical conditions in the near/short term.
@thedriftmc
@thedriftmc 4 ай бұрын
Worst turbulence I've ever experienced was in the strait Singapore - Jakarta. It's something else out there
@daimsaeed
@daimsaeed 4 ай бұрын
Bermuda triangle monsters moving there or what?
@winsomebarnett9110
@winsomebarnett9110 4 ай бұрын
Turbulence can come out off no where suddenly and unexpectedly once traveling these things are expected at times it's unforeseen tragedy my condolences to the family of the passenger who loss his life and may the other injured passengers have a speedy and full recovery
@daimsaeed
@daimsaeed 4 ай бұрын
Never apologise if its not your fault
@srinath6247
@srinath6247 4 ай бұрын
Rest in peace to that deceased, Geoffrey Kitchen!! My respects to the him and his family during this difficult time. My prayers are with the families of the rest of the victims as well! This isn't something that should be gone unanswered. Both Boeing and Singapore Airlines are accountable for the state of the victims despite this event being regarded as "unprecedented." The victims' families should be offered Ex-Gratia for what they'd gone through.
@MarielBaylon917
@MarielBaylon917 4 ай бұрын
Great job for the Pilots. God is good❤
@et8633
@et8633 4 ай бұрын
It’s not a matter of whether the CEO is at fault or not. It’s about taking ownership of your company and, by extension, its operations safety and passengers safety. It’s also a large part about being a leader and a CEO.
@davidbradford8542
@davidbradford8542 4 ай бұрын
Is it a bird ? is it a plane ? No it's a Boeing !.
@anfieldreds_1892
@anfieldreds_1892 4 ай бұрын
I experience this whilst travelling on a military aircraft travelling from Afghan. I swear I was a gonna, Everyone did. the Aircraft just dropped straight down for miles. Wee all strapped in but I remember thinking, this is it. I survived a war zone but gonna die in a crash on my way back home. Thankfully the flight stabilised after about 30 seconds. scARY AF
@luisk5582
@luisk5582 4 ай бұрын
You can't control nature. The ceo knows that. Still all the best for the injured passenger and rip to the men who passed away.💐
@MS-wg2pn
@MS-wg2pn 4 ай бұрын
I read there was low pressure (depression) happening in the Bay of Bengal. Why don't airlines take weather events into consideration and alter flightpaths accordingly? Apologising is not enough.
@edwardtran1974
@edwardtran1974 4 ай бұрын
They flew into a thunderstorm. It was totally avoidable.
@mikeomolt4485
@mikeomolt4485 4 ай бұрын
Planes are built to survive servere weather. Extreme turbulence isn't easy to predict.
@ButterflyG673
@ButterflyG673 4 ай бұрын
The reporter “bang KOCK” the emphasis on the last 4 letters😂😂
@disorganizedorg
@disorganizedorg 4 ай бұрын
@ButterflyG673 emitted: [The reporter “bang KOCK” the emphasis on the last 4 letters] Most people stop finding that funny by age 12. Are you an exception, or are you a child?
@ButterflyG673
@ButterflyG673 4 ай бұрын
@@disorganizedorg I guess I am 🤪🤣🤣
@JoshuaJustice-qo1sh
@JoshuaJustice-qo1sh 4 ай бұрын
imagine chilling in the loo when the plane starts to fall on you,
@หากินล้านนา
@หากินล้านนา 4 ай бұрын
I am Thai. We are a rich country/but not money, but rich, but rich, but not money, but rich, but rich in kindness.
@islandbirdw
@islandbirdw 4 ай бұрын
My French brother who worked for Air France used to always tell me always wear seat belt when seated. I always do 🤷🏼‍♀️
@chenghonggoh4746
@chenghonggoh4746 4 ай бұрын
I am all for the CEO apologising for the traumatic experience but the CEO can do better than speaking in an unemotional manner.
@ApLemon
@ApLemon 4 ай бұрын
The testimony of the interviewed man should be investigated, if he said the plane plunged and lost altitude fast, then the plane should also be inspected to make sure there was no mechanical issue while experiencing turbulence.
@edgehogR
@edgehogR 4 ай бұрын
It goes to show your lack of understanding on clear air turbulence or downdraft
@iq-ride9329
@iq-ride9329 4 ай бұрын
Are we sure that this is turbulence and not another Boing Software Glitch?
@CougarCat21
@CougarCat21 4 ай бұрын
If it's Boeing, I ain't Flying!
@kevondacam778
@kevondacam778 4 ай бұрын
not good for anyone in that situation.
@KathyBeard-sx1go
@KathyBeard-sx1go 4 ай бұрын
That's awful
@StardustLegacyFighter
@StardustLegacyFighter 4 ай бұрын
If this was a flight full of Iranian loyalists, they'd be blaming Israel.
@HigherChannel
@HigherChannel 4 ай бұрын
The worst experience I had on any Singapore flight to Heathrow was rudeness and shouting from a Stuard female staff, only because I needed a few minutes to meditate in lotus ( due to being unwell) on an empty seat of 2 empty rows. I was screamed at that it was for 'Covid patients only' even though there was no one with Covid on the flight. After that, I vowed never to fly on Singapore airliner again. Worst experience ever. And now this has happened on their flight as well. I am not surprised. Obviously I needed to be dead or seriously injured to get attention.
@CougarCat21
@CougarCat21 4 ай бұрын
Yes boycott this bloody rich company. That they're able to pay their staff 9 month's bonus!
@areyairin101
@areyairin101 4 ай бұрын
I have always trusted Singapore Airline and am confident in the safety of this airline. This time captain is a hero. He can protect everyone.
@CougarCat21
@CougarCat21 4 ай бұрын
Say that to flight SQ006. What an idiot
@hungo7720
@hungo7720 4 ай бұрын
So tragic. Prayers go to the deceased Briton.
@auro1986
@auro1986 4 ай бұрын
this is how bbc gives bonus to singapore airlines
@chicagogyrl4846
@chicagogyrl4846 4 ай бұрын
Why is he apologizing??! It’s not the plane’s fault!
@AuralioCabal-nl8gi
@AuralioCabal-nl8gi 4 ай бұрын
Many commenters wiĺ now blame Boeing , as if Airbus don't fly thru turbulence as well.
@AnnacolleenEtters
@AnnacolleenEtters 4 ай бұрын
While I appreciate the apology, I'm unsure what he is apologizing for. I am mystified at the media, freaking out for something like turbulence. People being upset about it, it's like going crazy over AIR.
@ปราณีเดิมกลาง
@ปราณีเดิมกลาง 4 ай бұрын
Mental health with Doctors Mike
@theflipflapchannelcreatedb8160
@theflipflapchannelcreatedb8160 4 ай бұрын
Praying for all Singaporean natives and foreigners for the best against the brunt of a really, traumatizing flight. Rest in Peace to the 73 year old Geoff Cook Brit by the ways 😢😭
@xingxing85
@xingxing85 4 ай бұрын
Singapore airlines kept increasing prices and in return you get such kind of experience. This is totally unacceptable! Please fly with other airlines
@CougarCat21
@CougarCat21 4 ай бұрын
That's why they can pay almost 9 months bonuses to their staff! Filthy rich and greedy company!
@keonxd8918
@keonxd8918 4 ай бұрын
What makes you think this wouldn't happen on other flights lmao
@xingxing85
@xingxing85 4 ай бұрын
Because if u did. You would have seen in the news of similar accidents due to turbulence. Have you?
@matthewotite
@matthewotite 4 ай бұрын
I don't think i would get on an aeroplane made by Boeing anymore.
@scottrichards4532
@scottrichards4532 4 ай бұрын
Boeing doesn't control nature the fact that the plane remained intact is a tribute to the amazing Engineering that goes into the manufacturing of one of the safest planes in the sky.
@matthewotite
@matthewotite 4 ай бұрын
@scottrichards4532 dude, I'm thinking about the build quality 🤔. Other manufacturer aeroplanes ✈️ would have stood up better to the bad weather.
@scottrichards4532
@scottrichards4532 4 ай бұрын
@@matthewotite well there is not that many really ,I don't think Boeing would have been around so long if their planes were sub standard.
@Planegeekguy
@Planegeekguy 4 ай бұрын
I was tracking this flight on flightradar24
@duncanbradshaw8993
@duncanbradshaw8993 4 ай бұрын
Another Boeing airliner has done this before but only the cceiling was damaged. It might be an issue with the plane. Wave lift or sink might be another cause. This occurs when the air flows up and down as it goes along the earths surface and goes up and down the mountains etc. Glider pilots usenit to stay aloft and go places.🤔
@Endidixknsej
@Endidixknsej 4 ай бұрын
A thermal? You can’t blame Boeing for turb
@karenmbbaxter
@karenmbbaxter 4 ай бұрын
The Boeing plane is fine and if you have read about India and Thailand they have been having a serious heatwave right now which means big storms.....Always turbulent in the tropics and over the Bay of Bengal.
@duncanbradshaw8993
@duncanbradshaw8993 4 ай бұрын
Wave and thermals are different like spades and shovels are different. The other boeing which did the same thing was flying from Sydney to Aukland. From fox news. 2 months ago. It looks some reminding.🙂
@duncanbradshaw8993
@duncanbradshaw8993 4 ай бұрын
I won't fly in one. The other Boeing which had identically the same incident, was flying from Sydney to Aukland. Fox news. it took some refinding🙂
@keonxd8918
@keonxd8918 4 ай бұрын
The 777 is Boeing most reliable plane compared to the rest of their fleet
@charlesapana9935
@charlesapana9935 4 ай бұрын
Is well
@ArabicReja973
@ArabicReja973 4 ай бұрын
Singapore 🇸🇬 used to be an okay country. But it's now as horrible as China 🇨🇳.
@JalalKhan-vc1sr
@JalalKhan-vc1sr 4 ай бұрын
Horrible moments. I used to wear seat belt from take offs to landings on every flights, because I know what will suddenly happen nobody knows
@andrewwmacfadyen6958
@andrewwmacfadyen6958 4 ай бұрын
Turbulence happens sometimes it can be routed round sometimes not. Some parts of the world and at some times of the year you are more likely to encounter it Keep your seat belt on even on long haul it doesn't have to be tight, stow all hand baggage when you are not actually accessing it.
@georgewin7243
@georgewin7243 4 ай бұрын
apologize for what? unless he knows that his pilot isnt that capable enough for the urgent drop? should think now whether to fly singapore airlines or better choose other airlines instead
@petragonzalez6220
@petragonzalez6220 4 ай бұрын
Saludos a todos y que tengas un lindo dia 💋
@LonganLee
@LonganLee 4 ай бұрын
❤Is what they witnessed captured on video by cabin area security camera, if any? Why has the world not asked for this footage ???
@littledoc4741
@littledoc4741 4 ай бұрын
well they need to fix them sky potholes
@sks4728
@sks4728 4 ай бұрын
Always wear your seatbelt.
@IOSALive
@IOSALive 4 ай бұрын
BBC News, I can't get enough of your content, so I subscribed!
@joelchoo4412
@joelchoo4412 4 ай бұрын
It seems like they wanted a video and SIA CEO just walked out and simply filmed it at the outside office walk way. He should at least do it in a proper board room. SIA profits breaking record but Safety not so. Bless all the badly injured passengers
@BrandyHeng007
@BrandyHeng007 4 ай бұрын
Dud parts more dangerous than turbulence
@ปราณีเดิมกลาง
@ปราณีเดิมกลาง 4 ай бұрын
Doctor trying better saved safe person.
@kaufengshan3798
@kaufengshan3798 4 ай бұрын
Singapore Airlines CANNOT have aircraft with other than its logo if u remember they crash in Taipeh with aircraft with carnival pain work .. sue for them if not using its corperate livery
@CougarCat21
@CougarCat21 4 ай бұрын
Flight SQ006
@mahnazquamar938
@mahnazquamar938 4 ай бұрын
RIP 😢
@martange8487
@martange8487 4 ай бұрын
It's Not Singapore Airline's Fault. Customers are told on All Airlines to keep belts fasten whilst seated, All Customers fly at our own risk! This Shit Happens occasionally now move on.
@Infopirates
@Infopirates 4 ай бұрын
Boeing as usual 😅😅😅
@savannahm.laurentian1286
@savannahm.laurentian1286 4 ай бұрын
They aren't responsible for turbulence. Suppose they have contributed to climate abuse leading to more turbulence.
@pm1104
@pm1104 4 ай бұрын
It is a crews decision to divert ……..not just 1 pilots decision….please get your facts correct ….for a mainstream media ..! 😊
@Ben-pf5vs
@Ben-pf5vs 4 ай бұрын
why not you join the media and do it for urself
@CG-hq3ek
@CG-hq3ek 4 ай бұрын
It's ultimately at Captain's discretion.
@kimannepark4709
@kimannepark4709 4 ай бұрын
Sorry? He should resign and take responsibility! There should be compensation.
@MrSchwabentier
@MrSchwabentier 4 ай бұрын
Responsibility for what? Bad weather?
@KP-sk9zc
@KP-sk9zc 4 ай бұрын
Are you hungry for money?
@tsangdennis1953
@tsangdennis1953 4 ай бұрын
Apology is useless. Monetary compensation is practical. Will you do that, Mr. CEO ?
@justintay4044
@justintay4044 4 ай бұрын
1. insurance do exist 2. surely there will be compensation of some sort from SIA but they have the rights to not disclose 3. considering that someone died and you are talking about monetary compensation, I won't be surprised if you used your parent's or family deaths as a way for monetary gains. absolutely disgusting of a human being
@lilychua7866
@lilychua7866 4 ай бұрын
Compensation boils down to the insurer and not SQ. I wonder if the insurer will compensate if a passenger wilfully disobeys instructions to sit and be buckled in though….
@michaelogden5958
@michaelogden5958 4 ай бұрын
Hmmm... apologies imply guilt.
@LC-zi8jw
@LC-zi8jw 4 ай бұрын
You again! Why such a hateful Malaysian?
@justintay4044
@justintay4044 4 ай бұрын
so even if western companies like the bbc did mistake, them not apologising for it means they aren't guilty thus no mistake was done right
@WiseOwl_so_1d_like_to_think
@WiseOwl_so_1d_like_to_think 4 ай бұрын
Uh, not in Asian cultures. Service is responsibility. If you have travelled in those parts, you will understand the welfare of guests (here, passengers) is part of their concept of hospitality. So the CEO was being empathetic and gracious about experienced trauma when in the care of SQ. Anyway, suspicion & blame mentality is so unhealthy.
@ReesaSebastian-ii5cz
@ReesaSebastian-ii5cz 4 ай бұрын
😢😢😢😢oni
@ReesaSebastian-ii5cz
@ReesaSebastian-ii5cz 4 ай бұрын
😢😢😢😢omae god
@jamiesworld1690
@jamiesworld1690 4 ай бұрын
Noticed flight numbers sq321 Is s countdowns sequence plus Geoff kitchen passes away snd had s find called Chris diamond were had opportunity before passing could have went inti business abd called diamond kitchens
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