Firstly, Great Channel. Has completely changed the way I coach my rugby teams. Secondly, the way I've built our culture, with honesty, care, calmness and freedom to express oneself, my players understand that if something they've done has caused a reaction like the first coach, it was a serious offense to me. In fact, they would check their teammates on something like that, if we understand that gestures like that are what we're not about.