Done this several times and all I get is 0.0W for solar, battery, feed in and load/generator
@SolaxPowerGlobal Жыл бұрын
Hello, thank you for your feedback. We will think of optimizing in the new generation of app.
@AsithaPradeep-h1o10 ай бұрын
How can change the email address; due to wrong entry of e mail
@fd90272 жыл бұрын
Installed a Solax 25k system with three mmptrackers but in the app i can only see the total power. I do have optimizers on all panels. Is it not possible to see the power of each panel or of each mmptracker at least?
@SolaxPowerGlobal2 жыл бұрын
Hi, you could send an inquiry through presale@solaxpower.com
@deiladrineda24472 жыл бұрын
Is the solax cloud and solax portal different???
@SolaxPowerGlobal2 жыл бұрын
Hi, SolaX Portal is for website
@dng3mjh2 жыл бұрын
What do you do if the system is all set up but the app says the inverter is offline? I've had this problem intermittently since set up but now it seems to be permanently offline
@SolaxPowerGlobal2 жыл бұрын
Hi, could you please send your machine serial number and specific questions to our after-sales team via email service.eu@solaxpower.com?
@pedrofaria93022 жыл бұрын
Trying to reconnect but whitouth sucess because on the wi fi setting the IP doesnt fix after put the key, could not know whats appening could you help me?
@SolaxPowerGlobal2 жыл бұрын
Hi, could you please send your machine serial number and specific questions to our after-sales team via email service.eu@solaxpower.com?
@ceohig61708 ай бұрын
How to find registration number without QR code scan?
@SolaxPowerGlobal8 ай бұрын
it is under the QR code, no need to scan, it is the easiest way, also can check from inverter LCD, main menu-About-Registration number, also can get it from solax app, login then click site
@bestmoviescene43964 ай бұрын
In solex application, on click of location field, it continues loading. App not working 😔
@SolaxPowerGlobal4 ай бұрын
Hello, we take your feedback very seriously. Would you please send an email to our after-sales team via service.eu@solaxpower.com adding your inverter's SN or the register number with pocket wifi, also if possible, attach with the problem's picture or video. Thanks!
@RichardSmart-c1q11 ай бұрын
What's the cost what's the cost
@talhahussain80126 ай бұрын
How tj connect with hotspot
@SolaxPowerGlobal6 ай бұрын
If you face any issues, please feel free to contact our after-sales team anytime. Find your country's hotline or email here: www.solaxpower.com/contact/. You can also reach us at service.global@solaxpower.com, where engineers are available 24/7 to help.
@SajjadAliMujtaba7 ай бұрын
How to find registration number
@SolaxPowerGlobal7 ай бұрын
It is under the QR code, no need to scan, it is the easiest way, also can check from inverter LCD, main menu-About-Registration number, also can get it from solax app, login then click site
@MaryamSher-sm9wr8 ай бұрын
yar where’s this registration number??
@ShiNasir8 ай бұрын
same question
@SolaxPowerGlobal8 ай бұрын
It is under the QR code, no need to scan, it is the easiest way, also can check from inverter LCD, main menu-About-Registration number, also can get it from solax app, login then click site
@SolaxPowerGlobal8 ай бұрын
it is under the QR code, no need to scan, it is the easiest way, also can check from inverter LCD, main menu-About-Registration number, also can get it from solax app, login then click site