Sony CRE-C20 OTC Hearing Aid Feature Review: is it Sony’s Answer to Airpods Pro 2 Hearing Aids?

Sony dropping their THIRD over-the-counter hearing aid?! 🤯 Yeah, I didn’t see that coming either. In this video, we’re diving into the brand new CRE-C20, and spoiler alert: it looks a LOT like the CRE-C10, but with some slick new features, including rechargeability that’ll save you from that dreaded battery hunt.
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Matthew Allsop is the Video Content Manager at Hearingtracker.com. He practices from his London-based practice, Harley Street Hearing. You can get in touch on [e-mail] regarding new content ideas or to become a patient.
#hearing #hearingloss #hearingaids

[@HearingTracker]

What are you wearing? An OTC (if so which make & Model) A receiver in canal hearing aid A custom made hearing aid or A behind the ear hearing aid Matthew

[@mattbosley3531]

Considering the Sonys are $1,000 and Airpods are $250 I would say no, they aren't even in the same neighborhood.

[@HearingTracker]

@@mattbosley3531 fair point, however they’re pretty different though… Matthew

[@jonmarx7882]

Hi, I know these OTC aids cannot legally be sold in the UK at the moment, but do you know if there is any likelihood of this law changing in the near future?

[@HearingTracker]

Hi Jon, I don’t think so no… the NHS offers prescription tech for free remember…!

[@jonmarx7882]

@@HearingTracker I've already got NHS ones; they perform well but are a bit bulky so I really fancy some CIC ones...

[@MrEroshan]

I tried the CRE E10's but the pair I got had serious issues connecting with an Android phone. The software was horrible. I returned them and got a pair of prescription H.A.'s.

[@HearingTracker]

Thank you for sharing MrE! Matthew

[@peter7239]

Hi Matthew. Whilst your video might be very helpful to a newcomer, what an existing Sony OTC owner, looking to upgrade, really wants to know is, is the C20 based on the Signia IX platform or is it still on the X platform as the C10 was? Do you know? Please don't suggest that I ask Sony or WSA as they don't publicly acknowledge any connection between the Sonys and the Signias! No doubt you know that already.

[@HearingTracker]

Hey Peter, good question. I'll know more when I do my full review. Today's video was just the launch vid, so watch this space. Matthew

[@mmlips]

Eargo 6

[@HearingTracker]

Thanks for sharing mmmmmmmmmmmmmmmmlips. Matthew

[@richarde3237]

Why are the not available in UK, is it a legal thing or just marketing BS?

[@HearingTracker]

Legally a hearing aid has to be fitted by a healthcare professional, which is the same in the US, aside from their new OTC hearing aids' such as this. Matthew

[@KateDunckley]

You do know that Sony is essentially Signia, right?

[@HearingTracker]

@@KateDunckley of course. Have you seen the video??

[@AntonChigurh-q7s]

Until someone is able to provide Real-Ear testing don't even think about buying these. BTW, Sony's app could best be described as a total POS

[@krellman7]

You will only get “real ear measurements” by going to an audiologist!

[@AntonChigurh-q7s]

@@krellman7 yeah, I'm aware.

[@Ed___1234]

I am wearing NHS issued Bluetooth hearing aids which I’m not a fan of. I’m desperately praying some of these new Sony OTC ones will one day progress for people with moderate to severe hearing loss. It’s depressing seeing all this amazing tech come to fruition but them not being able to help me.

[@keithsphone5712]

A copy or partnership of the Signia silk charge and go 3ix

[@HearingTracker]

"Brand Partnership" Matthew

[@ricolamoretti4515]

can you please review the Alpine ear plugs for concerts please?

[@jamesjennings8574]

I recently purchased the CRE-C10's... now I wish I waited. That's okay... they are working fine for me.

[@HearingTracker]

@@jamesjennings8574 there’s a solid return period, or are you out of that already? Matthew

[@jamesjennings8574]

@@HearingTracker I purchased in May… so yeah, outside the return window. Bummer. Any creative ideas around this?

[@geoffmcconnell5406]

Hi are these SONY CRE-20 OTC hearing aids available in UK?

[@HearingTracker]

Hey Geoff, they’re only available in the US under their OTC hearing aid mandate. Matthew

[@geoffmcconnell5406]

@@HearingTracker thank you

[@BrianVallotton]

No bluetooth. Bummer.

[@DodoDodo-eo2su]

The video starts at 3:19. Everything before is just super slow empty talk for watch time. EDIT: The whole video is a void of information

[@HearingTracker]

Ahhhh, there's the one dislike in the sea of likes. Thanks for watching. EDIT: Cheer up mate

[@l1uywpap1]

OMG I couldn’t disagree more.

[@carlacorral5992]

Airpods 2 pro vs Sony Cre C20 - thats some hot competition of 2 tech giants!!!

[@HearingTracker]

@@carlacorral5992 I think so too! What an awesome time for the hearing tech world! Thanks for watching, Matthew

[@mogulserrano9499]

40 - 50 - 60 - 70 dB? What are the technical specifications? Airpods 2 pro vs Sony Cre C20

[@richdiorio3650]

I tried the CRE10 a while back but the feedback was terrible, is this model any better?

[@dank4522]

I had terrible feedback with eargo ses and had to return them. I don’t have this issue with these but it probably comes down to ear shape.

[@HearingTracker]

I dont believe there has been an improvement on this. Matthew

[@krellman7]

I’m currently using a pair of CRE-C10’s. Not perfect by any means, but certainly do a pretty good job. I’ll be waiting for the full review and verification of what chip set is being used in the CRE-C20 before making the jump.

[@BeanEW]

I bought a pair and they are much much better than all my other 5 pairs of hearing aids.

[@abaymajr1976]

Would any of these work as a controlled sound attenuator? I ask that because, at 48 years old as an orchestral violinist, I already have a hearing loss caused by occupation and also by natural presbycusis. I tested several hearing earplugs, some better than others, but none has given me so far an attenuation that would protect the remaining hearing capability as well as compensate for the frequencies of greater hearing loss, attenuating them less than the others.

[@krellman7]

I forgot to mention that the CRE-C20 being rechargeable is a huge plus in my opinion.

[@EdwinReese]

It's pretty obvious, that this is a cooperation between Signia and Sony. It is the hardware of the Signia Silk IX, but without the Bluetooth module. That allows a longer battery life. Even the Charger and the App has a lot of similarities. I think Signia tries to get a share on the OTC market without putting his own name into the ring. But compared to the AirPods Pro 2 hearing aid capability it is something completely different as they use speakers that are made for music listening and have bluetooth connectivity. Therefore their battery life is much shorter and wearing comfort usually also does not allow to wear them the whole day.

[@mogulserrano9499]

All your videos are just ads. I am a poor retiree. I need hearing aids. I can't hear 60-65 percent. Which in-ear device do you recommend?

[@anshu_experiencer]

But whoa !!! Apple hearing aids are much cheaper than Sony ones😅

[@HearingTracker]

Hey Anshu, it's true. Apple are going to shake up the OTC market. Matthew

[@georgebausewein3414]

Yes, and I’m a big AirPods fan. However, who wants to walk around everywhere with those little white stems sticking out of your ear. If I went to a restaurant using AirPods as hearing aids, I may hear fine, but everyone would think I’m ignoring them and listening to music.