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Our November Thought Leader Series, presented by UTMB Health, features NASA legend Eugene “Gene” Kranz. Kranz discusses his new book, “Tough and Competent: Leadership and Team Chemistry,” with William Harris, President and CEO of Space Center Houston. In a lively conversation, they focus on Kranz’s role leading the flight controllers who returned the damaged Apollo 13 spaceship safely back to Earth-and how leadership and team chemistry are essential ingredients to master risk, and control and mitigate issues in a crisis environment.