He Said We Are Ripping Our Customers Off | I Want You To Know This is Not OK!

[@stuartpulvermacher6861]

when I was salting back in the day my customers used to tell me "its cheaper for us if you salt because if somebody falpls and sues us it wont be pretty" dont listen to the keyboard cowboys you are doing the right thing the customer can come after you if you dont do it right

[@jeremymoore2361]

Salt is a tool of safety and not just a partner pepper js

[@stevendegonia]

Merry Christmas Spencer Law Care Family! Have a Happy and Safe New Years!

[@robertclark5752]

I like the music today. I hope you all have a Merry Christmas. Team Spencer stay warm and safe.

[@bobbybarnes408]

When I was plowing at the Ford plant here in Cleveland Ohio, we had very similar contracts in place. Just food for thought, remember that a lot of negative comments are coming from KZbin University experts. Basically keyboard warriors and trolls. PS: The Ford plant had 45 acres of parking lot and 7.5 miles of roads.

[@lkreinmiller-author]

Those trolls are apparently not very bright because publicly making comments accusing someone of malfeasance could be grounds for a defamation suit if they pull that nonsense on the wrong person.

[@nancygoodman8273]

Don't let other naysayers upset you and your doing a fantastic job and if your customers are satisfied with the job to heck with these people who don't know your situation. Love watching you two do a great job.👍

[@GRUBB-MUDD]

i started a paid community would u mind doing an hour coaching session for my commuity about growing yur personal brand

[@why-be-normal7014]

U don’t have to explain yourself to anyone we all know how it works ,don’t let the trolls win

[@bioniclife]

Merry Christmas to the Spencer crew!

[@bobspropertymaintenance2991]

Camera source is what you need for the backup camera

[@tlcsnowteam]

Merry Christmas to you and family Shawn and TQ all the best for 2025

[@joshualafrance7485]

My 2017 ram Laramie has 2 preset settings for the seat and mirrors. Once I shut the truck off the seat goes back all the way so it’s easier to get out and recognizes each key, along with having a button for settings 1&2.

[@dylantryder6007]

You should do an equipment tour of all your lawn and snow equipment.

[@Karenlegaultjohn]

Merry Christmas to you and your family Karen and Kevin 🎄🎅

[@Lawn-Stewards]

I'm gonna laugh if that comment came from someone literally sitting at home bc they have no work. Haters gonna hate X100 this time of year, especially people just getting their business started.. they have no clue

[@jjeanes2214]

See we have “seasonal accounts” and per push accounts. Some of the per push and seasonal are either zero tolerance or per push. For example we have some Wawa’s, Royal Farms and so on that are zero tolerance but the pay per storm (per push). We also have some church’s that have seasonal contracts that are split about 50/50 per push and zero tolerance. Now with the church’s that are per push (2” trigger) that we will treat as zero tolerance.

[@dalebargen]

I love your elevated loading arrangement!

[@striveforgreatness8555]

Must be nice to load the salt in the daylight 😊 Merry Christmas Spencer family, God bless!

[@nadineabbott]

Merry Christmas,Shawn, Savanna and Shawn boy and Miley. Hope I got that right. Hope everyone has a great holiday.

[@ruthannjones5873]

I live in GA. I remember our office was closed during a snow/ice event because an employee of our office building fell while leaving at night. That's all I ever heard, but it must have been a really bad accident. This office building was a multi-story building that had many tenants.

[@jls7006]

Lord Bless you all, Merry Christmas 🎉🎉🎉

[@garyfreida6504]

Shawn I have worked for different snow and Ice removal companies over the years and all of the customers said it was cheaper to have us keep there businesses clear of the snow and Ice by spreading salt on the parking lots and sidewalks than paying slip and fall accidents.

[@dustinkush7245]

Great video tonight! If you got 4 /5 haters find a way to get 4/5 more !! Keep up the good work

[@timothyrill3825]

You are someone to follow as you are planning growth. If you want more competition, don't do anything. If you want to grow your business , listen to this site. They have been through it the right way. Invest in yourself , you can be the only one to do it. Happy Holidays and work on your growth plan.😊

[@stephengillem6770]

Shawn what breed are your puppies you have . And merry Christmas to you and your family.

[@bibi1949]

Hello 👋 I think that you shouldn't have to explain yourself because people making comments about stuff they have no clue off. Just my opinion 🤷 Enjoy the Holidays with your family ❤

[@EthanCunningham-wq8dj]

There has been 12 adds on ur 20 mins video is that y’all or KZbin

[@tonyhook6148]

Merry Christmas to you and your family

[@kdenton]

Merry Christmas Spencer Family!!! Love your videos ...

[@thomasClem-w3d]

People know they have to pay to have it done for them so they know they’re getting screwed, but they don’t care

[@anthonyfletcher4898]

Hey Shawn how has your day been and are you putting the salt spreader on the dump truck soon

[@johnkranz4004]

Merry Christmas 🎅🏻🤶🏻

[@stevesmith246]

Have a great Christmas

[@venitawilliams3731]

Merry Christmas and Happy New Year. 🙂

[@marcdesrosiers4312]

Nice video happy holidays to you and your family

[@rajensen]

Get your Ford truck with massaging seats. That should help

[@OHWhatsNext]

As far as I know, if you want the reverse camera to use the built in ford screen you have to purchase the ford OEM extra rear camera (like you could use for a trailer setup) and it would wire into your existing harness. 3rd party cameras use their own screen or integrate with your smart phone via blue tooth. Let me know if that’s not the case cause I am looking for an integrated one for my trailer and F350 platinum using their own screen large screen in the cab.

[@tiaragrimes8318]

Where do you buy your snow shovels at

[@Brendan6602]

For the ford backup camera check with Brian’s lawn maintenance for the dodge and gm check same company he recommended

[@davemail3]

Shawn, there are trolls that either are naive about business and overhead or they don't care and are trolls and doing what trolls do. Anyone that has an ounce of brain cells should be able to realize that you are a business that requires a profit above labor, equipment and supplies to make a living worthwhile of all the headaches associated with running a business.

[@KevinHarvey-qw5mj]

You guys are planning ahead nothing wrong with that we use to call are customers who plowed and salted there own lots like the post office they called us in to haul it away same as hospital but being prepared is a good thing you can't judge the weather like they say better safe than sorry just keep doing what you doing must be doing it right still doing it I don't like the haters I figured if they complain about you leaving others alone sorry to say I do know how it works was doing it fifty years you know what is weird we never had contracts just knew we would take care of them not right they are not out in the cold weather ok to complain when sitting in a warm house what about repairs you have to do outside in the elements I have been there so if you haven't been there you don't have a right to judge this company tanks for posting even though it's b s merry Christmas to you all and take care and be careful out there cause have to look out for other drivers sorry long but my two cents worth

[@gabrielsoyring5182]

If you get a ford truck with powered seats they are way more comfortable

[@jacobgeneryck]

Was that gravel roads you were salting?

[@coletrain-8871]

I have a idea. Have y'all thought about getting tired where put ice studs in them. To help with the ice and snow?

[@bc1997]

Merry Christmas.

[@TheWalkerjrc]

Don't forget to order the rear cameras. You can order via phone while TQ drives or ask Seri to get them for you. Thanks for being part of my retirement relaxation viewing.

[@ackleyspropertyservices9611]

Camera Source online. Get the heated camera.

[@cc5477]

Merry Safe Christmas 🎄

[@mikerose6600]

Be proactive and prevent slips and falls.

[@garyreardon11]

Hey Team Spencer, hope you have a blessed week.

[@richardschlichtman1147]

Merry Christmas ‼️

[@taylorbailey4372]

You as well, Merry Christmas?

[@markd9105]

Merry Christmas Everyone ❄️🎄

[@leelaunt369]

Shawn order trucks with power seats they are fully adjustable my F-350 is a work truck with the power seat rubber floor 4.30 gears with locking diff trailer tow plow prep it is a plowing monster 10 foot western pro plus straight blade the power seat solves all my short person problems

[@tucksmith8300]

Merry Christmas y’all

[@dclawnmaintenanceandsnowre4099]

Merry Christmas from Canada

[@bobbywills9487]

I can deal with someone driving my truck, the only thing that would make me mad is, of they were to mess with my mirrors. Especially my review mirror. It seems it takes me a month just to get it back to where I'm happy with it.

[@justinsigmon1878]

Merry Christmas yall love yalls videos.

[@davidmcdonald9164]

Shawn, May the Christmas Season bring only happiness and joy to you and your family. 🎄🎅🤶🦌

[@thomasdavidson7057]

I’m 76 and have been watching you for quite awhile. You are the hardest working, most conscientious couple on You tube. Also, I must say , you both are looking terrific!! God Bless you and your family.

[@PapaByrd07]

Merry Christmas Hope this finds you in good health and spirits. Stay safe and God Bless from Texas.

[@cliffordmaynard6559]

MERRY CHRISTMAS TO YOU ALL

[@kevinsalters522]

It is all about risk management. People saying you are ripping a client off either doesn’t do snow or have never had a slip and fall on a property!! Some gets hurt and someone gets sued

[@mkzenthusiasts]

You have basic seats that do not adjust you would have to purchase a king ranch or platinum to get the 8-way power adjustable seats in that way you could actually program them so that you hit program one for you and program two for TQ but that would bounce the price up quite a bit unfortunately you can't get the 30 way adjustable seats that are in the Lincoln Aviator

[@kalc1f3r]

That troll sounds like your competitor.

[@j.j.clingman4083]

Merry Christmas and happy New Year’s Shawn,TQ, and family!!! I hope that you all have a wonderful holidays!!!

[@frankmnowickl9010]

Get a liart or above and their seats are much better then chevy in my humble opinion Merry Christmas 🎄. ✌️

[@Bruce-i1j]

Excellent tutorial Shawn. I’d rather salt too much as salt too little and someone fall get hurt and there goes the legal problems. Shawn wishing you all a very Merry Christmas along with the rest of your family and Merry Christmas to everyone out here in KZbin land. Stay safe be careful stay warm and dry and keep up the great work. Bruce in Wv!!!

[@jeffshark4]

Merry Christmas, everyone. God bless your hearts. Thank you for taking me along ❤ Michigan.

[@jamesleake2121]

Merry Christmas to the Spencer Family

[@firstname6208]

I have people telling me that to move my business forward I need to make videos for social media. I see most have one problem after another with go pro. so without breaking the bank, what do you recommend? I am so glad I do not have to buy salt equipment, nor drive in all that salt, work in salt or watch my equipment dissolve in front of my eyes. you guys stay up there and do what you do. Merry Christmas to all. stay safe out there.

[@cupcakemcgee3175]

I love how all contractors talk about about safety. It’s all about being paid safety just makes it sound better

[@jimparr5412]

Take the ford seats out and replace with chevie. Cheaper than changing the truck

[@davidstratton9161]

Indianapolis we start late February early March

[@tee-steel.0158]

Some people just think they are not responsible for what they say. 🔥🌪⚡️

[@applecreeksolarllc5064]

We get that all the time ppl are rude Spencer keep that in mind

[@trevorpalmer1891]

Merry Christmas from Canada!

[@everettschlegel6520]

Sean and another thing if they only knew how you got this account and paid attention to your channel that you have been taking care of this commercial property for quite a long time and that the owner of the company is very happy with all of your work in performance You should not just comment on something that you’re not absolutely 100% aware of you’re doing a great job and all the hard work that you put in before you got the big salt you had to load it all by hand by bags. That was a lot of hard work before you got the big salter great job for all your hard work you and TQ👊😊💪🇺🇸👏👏💯

[@michaelcotellessa6509]

Merry Christmas to your family enjoy the holidays

[@chrisrice2083]

Have a merry Christmas to shawn and family

[@benjaminclingaman7551]

Hey Shawn I hope you have a great Christmas with your family.

[@affordablelawnservice5091]

One more thing about growing your business make sure you have a contingency plan for breakdowns with equipment. Don’t grow too fast and don’t have enough equipment to take care of your jobs. That’s where a great dealer comes in handy.

[@ronh7510]

Look up LAMTTO for a backup camera setup. Also comes with front dash cam and GPS to connect to your CarPlay on your phone. Screen is 9.26” Also they make seat jackers for the rear. I have some for my Tacoma.

[@johnkirby6547]

Merry Christmas to you guys ❤

[@mattphillips4260]

something else someone needs to do to get ready is check stock on fitlters and stuff like that and be ready to buy them up from their go to dealer when they do their spring sale on that stuff

[@greglinarelli9401]

Honey Baked Hams are the best! Yum, Yum. What time is dinner?

[@jimmyssnowremoval1075]

Like u said before the big manufacturing plant is a zero tolerance policy. So of people don’t want to or understand what that means they shouldn’t be watching.

[@jamiealite]

The people that say the stuff you are ripping people off. Don’t understand how business works. You can’t make money off of just labour costs to keep your business afloat

[@mattichikawa2929]

Wow that was snowing good evening Spencer and Merry Christmas and God Bless

[@GrantPayton]

Merry Christmas and a happy New Year Sean take you and family all the best for 2025

[@mkzenthusiasts]

Maybe you need to upgrade your trucks I know the pickup truck has the multi contour adjustable seats I drive a Lincoln and I know that if you were to upgrade the seats in your F-250 heated cooled massaging with multiple contour seats you would need the 8-in display in the infotainment center to be able to fully adjust your seats

[@janethomason3915]

Is your town big enough for a recycling center for cardboard? Much appreciated if you do!

[@shawngast6722]

Good work guys merry Christmas

[@tiaragrimes8318]

🎉

[@sharonmiller4260]

dont they make a hard flip cover for the salt box

[@mattphillips4260]

last year you had said the green salt cost more than the white stuff when you did that i tossed you the idea of blending them have you tried that

[@jacksprat3287]

silverado just touch 1 or 2 and the seat goes back to where it was before she adjusted it JUST SAYING LOL

[@MattyDardani]

Ignore that guy. We salt the heck out of our accounts our customers would rather pay for salt than a law suite. We have a lot of sites with 2 inch triggers we have plowed everything 4-6 times and only had 2 storms over 2 inches. But when it snows even if it’s not 2 inches they still want it plowed and salted. That’s just how it is.

[@brendonpartridge6362]

How come the dodge not go on salt run merry Christmas Spencer family from my family to your family love the channel i can't get the snow removal because the insurance is expensive

[@jamescheever7982]

Zero tolerance is a whole different animal of liability

[@PoppaFarley-i3e]

Then of all of the bad comments