Spengler Wand Hose Connection Issue - SOLVED

[@yodaevil]

And every 40 year old man became a child again. I thought I was being adult when first unboxing mine, but the video my wife took shown I was grinning like an 8 year old the whole time! Thanks for the heads up on fixing the issue!

[@Ghostbuster-Andy]

Thanks for watching. Here's to all 40 year old children. Hahaha

[@NegdoshaManido]

Age 60 here. Same thing. Proves we never really "grow up", do we? :D

[@BikerBeast6]

Hey I'm only 39....😆

[@ebwarg]

Ooh! Is the video available for viewing?

[@knightwolfpro4494]

I was surprised when I heard Hasbro hadn't thought ahead to the possibility of of the proton pack when they made the wand. Even mattel had considered the possibility when they'd had the license, making their props compatible with each other. At least the Engineers at hasbro did come up with a work around, but still sad. I guess that would also mean if they do additional props they also wont be able to interact with the wand unless they've built something into the pack.

[@Ghostbuster-Andy]

I agree. Its a shame these things don't work a little more seamlessly. Thanks for watching.

[@Reaper57420]

That was my idea!! So glad it worked for you!!

[@Ghostbuster-Andy]

Thanks man - you get the credit for this one buddy. I just wanted to use yellow tape to give peeps a better look. Thanks for watching buddy

[@jabbart]

Oh my God! It worked! Power kept shutting off, and I thought I had a defective hose. Thanks so much for the video!

[@Ghostbuster-Andy]

Glad this worked for you. Have a great day

[@funkyk]

Thanks for this tip! Would love the pack to power on from scratch by the wand. Hopefully the Egons of the community mod this proper!

[@Ghostbuster-Andy]

Thanks for watching. I know the GB community is working hard on lots of Mods. Hopefully this will be one of them

[@nucleargibbon]

When you first power up the pack, it has to be using the main pack switch. You can't power up the pack using the wand 'from scratch' - you can only use the wand to power the up/down the pack once the pack has been initiated. Then there's a 'standby' mode built into the electronics that gives you a 10-minute window to be able to use the wand to power the pack up/down (I think the timer resets if you use the wand during this period). As for the tape hack, it works an absolute treat doesn't it. My wand was cutting out (and powering the pack down) every time I tried to flick the Activate switch... now it's as good as gold. So thank you @tomsprindis3164!

[@Ghostbuster-Andy]

Thanks for the info dude. And thanks for watching

[@MoyBoy365]

I was having the same issue as you. Power was cutting off whenever I hit the Activate switch. But after applying some electrical tape, the problem went away. Thank you Portsmouth Ghostbusters Andy for making a video about the connection issue. I wouldn't have known about a fix if not for your video.

[@nerdloftgaming]

It's actually only a five minute window to power back on the pack via the wand. This was disclosed by Hasbro in November/December. The only thing that is truly lame with the wand and pack communicating with each other is the wand's 30 second idle time shut down. If you've got the pack and wand turned on, but don't interact with the wand for 30 seconds, the wand will shut off... along with the pack. While you can turn on the pack and let it cycle through the lights, that is only for a meagerly 200 seconds before it shuts off. Work is already being down by the community to get that addressed, so I suspect the fans will be able to get a plug and play solution sometime in the near future.

[@Ghostbuster-Andy]

@@nerdloftgaming thanks. Some people have said 10 minutes. But I suspected it was shorter. Thanks for the clarification.

[@redanime38]

@@MoyBoy365 Im having the activate problem too. So your saying putting 1 layer of electrical tape there fixes the problem?

[@Jas3n]

Love all the caution tape you put on looks great

[@Ghostbuster-Andy]

Thanks. It's reflective too. Catches the eye really well.

[@snow69413]

This solution did the trick for my Proton Pack. Thanks

[@Ghostbuster-Andy]

Glad it helped. Thanks for watching

[@TheRetroShed]

Great tip! Ours has a communication issue and I was sure it was down to the connection in that hose. Nice work! I’ll try it out. :) and no - you can’t initially turn it on from the wand. The pack needs to be on first - there is a timeout of 5-10 mins where the pack does power down fully and you can’t spin it up from the wand without a flick of the main switch. Which is a shame! I also would like it to not power down so quickly. I think it turns off way too fast! I’d love to keep it powered up indefinately and turn off only when I want it to! Oh well.

[@Ghostbuster-Andy]

Thanks for watching. Yeah inh ard about the turn on process. It's a shame. But is what it is.

[@TheRetroShed]

@@Ghostbuster-Andy to be fair - I’m not surprised the contact in the hose has problems. The hose is far too rigid - there’s a lot of tension on that connection. I may replace the hose itself with a proper cable hose if I can and take that stiffness out of it.

[@ghaleon128]

@@TheRetroShed agreed. I hate how stiff the hose is. I'm hoping someone figures out a decent hose swap mod that I can follow, maybe with a hose that's more flexible rubber than hard plastic.

[@TheRetroShed]

@@ghaleon128 I’ve just removed the “gas mask tube” from the end of the hose - where it attaches to the pack. There’s a lot more flex in it now. It’s secured at the end with glue so if you’re careful you can but if off but take care not to damage the hose itself. Once it’s gone you can decorate the hose with some fabric tape - it looks cool and offers more flex to the hose than before.

[@ghaleon128]

@@TheRetroShed oh interesting! I might have to give that a try! ☺️

[@ryankitson7497]

Same issue as well.. ill try the tape on my pack like you have done hope that works. With the communications i even have a new hose

[@Ghostbuster-Andy]

Hope it works for you dude. Thanks for watching

[@ryankitson7497]

@Ghostbuster-Andy I have plumbers tape that they use hope they works i have no electrical tape atm..

[@WombatNeil]

Just tried this and doesn’t seem to be working for me. When switch on the wand, the first and second switches work, but then if I hit the third switch or volume knob on the wand, it dies. 🙁

[@Ghostbuster-Andy]

Sorry it doesn't work for you.

[@karlcrossley3153]

Been watching the mod videos, love how your pack is looking! This worked perfectly for me as the wand kept cutting out every few seconds. Although I seem to have another where the wand will shut off after about 45secs if nothing is pressed🤔. Would this be right?

[@Ghostbuster-Andy]

I think that's what happens. There is a cut off time. I think there is now a mod to overcome this. But it means opening everything up. I've not got to that stage yet lol. I did an event and kept my whole pack going for an hour, by pressing the trigger button every few seconds hahaha.

[@karlcrossley3153]

@@Ghostbuster-Andy Thanks for getting back to me, I was driving the wife mad with it. I got the wand a few years back and didn’t notice it, probably because I was just running around the house like a lunatic! Sounds like a good workaround for now…😂

[@ryankitson7497]

@karlcrossley3153 I feel hasbro did this for cut off for power saving on the battery... mine does the same as well alot of others do to

[@teammeerkatgaming809]

THANK YOU SO MUCH!! THIS WORKED IMMEDIATELY SOLVING MY PROBLEM!!!

[@Ghostbuster-Andy]

So glad it helped.

[@ofdpt23]

Hello. Like others here, I am having issues with my Hasbro pack. Starting from the beginning, like others, I have lost connectivity between the pack and the neutrona wand. I have tried your tape suggestion around the connection point, and it did work. I did this work about 3 days ago, and it stayed perfect right up until yesterday morning. Yesterday morning, I did a quick test, and it still worked. I moved the pack and brought it to a show that I was doing, and went to power it on, and nothing. Today, I retried the tape trick again, but to no avail, it still is not working. Before I go and take my pack apart and see if there is a way to splice it, I thought I would do a check in. Do you have any other suggestions? Does anybody else who follow have suggestions???

[@Ghostbuster-Andy]

Hi, thanks for getting in contact. There are a few videos on attaching new connectors. This will involve opening up the motherboard. However, Hasbro are pretty good, if you need a new hose. Drop them an email and get a new one first.

[@MichaelAarons1701]

So is the tape going around the thread the hose uses to connect to the pack? I had issues where I’d struggle to get the switch flipped, then get all the straps back in position, go back in front of the mirror so I could watch myself, turn the wand on and…the moment I pressed the fire button, it all switched off like the I was pressing a kill switch!!🤯 And it seemed to always be when I tried firing it that it would kill the power like I was hitting an OFF switch. Imagine pressing the accelerator on a car to turn the car off like you turned the ignition key back.

[@Ghostbuster-Andy]

Hope you get it sorted dude.

[@ct0760]

Having the issue, tape trick didnt work at first...2 min later it did? It may be inconsistent for me?

[@Ghostbuster-Andy]

Good luck fella. Thanks for watching

[@lostboy710]

I have a issue with the hose losing connection. It’s on tight enough and I have fresh batteries in it. But when the hose bends, and I’m not bending it that much. it loses connection, and then turns the pack off. I’m wondering if anybody else has had this issue. I contacted customer service, so hopefully they’ll get back to me soon.

[@Ghostbuster-Andy]

This is literally what my video is about. This has been solved with a little bit of electrical tape.

[@richarddlscott]

Is the tip supposed to push back and lock into the wand? Instructions look like it should. Mine doesn’t stay closed and the sand rattles 😞

[@Ghostbuster-Andy]

It is supposed to pull back and clip in place. Then you use the The little green lever to release it. Thanks for watching

[@ghaleon128]

I'm having a similar issue... Except where the hose connects to the wand as opposed to the pack. 😜 I find if I tug just lightly on the hose right at the end of the wand handle, I lose connection. Anyone have a fix for that?

[@Ghostbuster-Andy]

I've not had this issue dude. Sorry

[@J_harry85]

My pack keeps turning off when I hit the activate or intensify button. Does that sound like a bad hose? Or the pack?

[@Ghostbuster-Andy]

Does the pack turn on okay from the switch? If so, I'd say it's the hose!

[@J_harry85]

Yup pack works fine from switch. I got a hold of hasbro. Sounds like a possible hose replacement is in my future. Fingers crossed 🤞🏻. Thanks for all the advise and great content!

[@tieryn1]

I read on line that hasbro deliberately in a five minute play feature into the pack. You have to initially turn on the pack and then you can use the wand to turn the pack off and on for five minutes.

[@Ghostbuster-Andy]

Yeah. Thanks dude. Cheers for watching

[@Midinette-bu2xq]

My wand activates the pack very intermittently. Sometimes it does, usually it doesn't. If I rapidly flip the switch on/off it eventually works. I only just learned this a month ago because after the pack arrived it was stored away still sealed in the box all this time. Really disappointing to learn that my $400 toy doesn't work right.

[@Ghostbuster-Andy]

Does it work without the wand. If so, then it does work right. The wand is a seperarte thing altogether if the wand doesn't work with the pack then there is probably something wrong with the hose! Ask for a replacement hose!

[@Midinette-bu2xq]

@@Ghostbuster-Andy The pack works fine without the wand. The wand works fine with its own batteries.

[@Ghostbuster-Andy]

Then neither has an issue. It's your hose!

[@XeroCool420]

Everybody's pack is like that you have to initially start the pack up to make the connection to the wand and once that is connected then you can use the wand to turn on and turn off the pack for I want to say it's like 10 or 15 minutes until you have to reset the pack again and do the whole sequence over. There is one person that I've seen online who has done a mod that has made it so once you turn it on the pack just stays on and you can continue to use the wands as many times as you want to turn it on and off. But I haven't seen how he did it I've just seen that his tax stays on for longer than the typical standby time that the pack does

[@Ghostbuster-Andy]

Cheers dude. I realise that now. And I think it's a 5 minute shut off time before you have to reset using the button. Thanks for watching 👍

[@AndrewBlankNY]

Also if you power on the pack and back off it will power on from the wand within 5 minutes.

[@Ghostbuster-Andy]

Cool. Thanks dude

[@ace34473]

There's a 5 min window from power off where you can fire it back up with the wand

[@Ghostbuster-Andy]

Thanks. A few people have let me know this mow. Cheers for watching

[@ace34473]

@@Ghostbuster-Andy I got mine today I'm so stoked it's been 35 years in the making. I always wanted the real Ghostbusters pack when I was a kid but this is 100% better

[@Ghostbuster-Andy]

Have fun mate. Time to start a GB Cosplay perhaps

[@ace34473]

@@Ghostbuster-Andy I'm shopping for my flight suit as we speak.

[@Ghostbuster-Andy]

@@ace34473 I have a video that might help you out. kzbin.info/www/bejne/aXfUlIV9oLenqLs

[@RatedRKha0s]

My wand won't power on, even with the pack on. It worked the first time. But that was it. Since then it won't power on. I even disconnected it and reinserted the batter pack and it still won't power on.

[@Ghostbuster-Andy]

Sorry to hear that dude. Hope you get it sorted.

[@RatedRKha0s]

I'm gonna try this hack, but I fear it's an issue in the wand. It worked perfectly fine before I hooked it to my pack, and only once after. But now it won't power on at all.

[@mrdrybonestv]

So you used the tape to increase the tension on the threads so it holds better? Is that right?

[@Ghostbuster-Andy]

I guess. I was going with magic to be honest. It wasn't my idea. I just wanted to show it a little better than the one I saw which used black tape. And I couldn't really see what was going on! It works, so.... Bang on!

[@AndrewBlankNY]

I hope this works! I was about to ship mine back for replacement.

[@Ghostbuster-Andy]

No harm in trying. Let me know how you get on!

[@redanime38]

Me too . Hasbro has no clue this is a problem. Spoke to them yesterday

[@redanime38]

Me too . Hasbro has no clue this is a problem. Spoke to them yesterday

[@redanime38]

Well my problem was ican turn on the pack with the wand but theres no vibration and cannot fire or switch modes in the wand and once i turn on the activate switch it all shuts down.

[@Ghostbuster-Andy]

So sorry you're having this issues.

[@Guncage81]

Ive put an upgraded board in mine so it can stay on for a few days if needed,ive also put an upgraded rechargeable 12v battery in mine.

[@Ghostbuster-Andy]

Nice

[@Guncage81]

It's all done now ,ive had it run 20hrs and the 6000mah battery still had 3/4 of power left

[@seanhughes2058]

Anyone had issue where wand does not turn pack on/off once red switch is on? wand turns on but not pack

[@Ghostbuster-Andy]

I hear some people have had this issue

[@jonathanweir289]

Did you stop the tape at each side of the notch?

[@Ghostbuster-Andy]

I cut it thin enough to go past the notch

[@jonathanweir289]

@@Ghostbuster-Andy ahh i see, so looking at the bit on the pack the tape just goes in a circle in front of the notch?

[@Ghostbuster-Andy]

@@jonathanweir289 exactly that

[@LouisianaGhostbusters]

Very interesting. Thank you.

[@Ghostbuster-Andy]

My pleasure. Thanks for watching

[@ebwarg]

It might have been better if, instead of charging US$400 and making it semi-compatible with the existing Wand (not included), Hasbro would have charged US$500, but included a fully integrated Wand.

[@Ghostbuster-Andy]

I agree. But I had my wand first. So I'd have an extra one. Glad it can integrate. Thanks for watching

[@SJCMARK]

Thank you

[@Ghostbuster-Andy]

Glad it helped

[@raynekraven]

wellll I finally bit the bullet and bought one from ebay at an overblown price :( but I'll be happy once I receive it, in the beginning of february Hopefully I wont get that problem

[@Ghostbuster-Andy]

Thanks for watching dude.

[@KaBlubber]

I don't no how it's works. But it works. THX

[@Ghostbuster-Andy]

Awesome. Thanks for watching

[@Reaper57420]

It works because the fitting inside the hose is just a little too big for the fitting on the pack. So the hose has some play in it and it moves around on the collar and loses connection. What the tape does is take up the space around the fitting and focing it to fit snug on the hose end and not allow it to wiggle on the pack part.

[@Ghostbuster-Andy]

@@Reaper57420 thanks for the clarification dude.

[@Marksy72]

I just wish I could put the wand back on the hook by myself 😂

[@Ghostbuster-Andy]

Yeah. That's a tricky one. Practice might help. But I've never been able to do it. Always get someone to do it for me, or leave it hooked on my belt.

[@joshallen100]

I want to get a belt holder thing that you see in the hotel that Spangler has. Where his gun is hanging from his belt

[@Marksy72]

@@joshallen100 reckon someone's made one on Etsy?

[@ace34473]

I don't think they could in the movies hence why they hang them off there belt after they pull them off the pack

[@Marksy72]

@@ace34473 looking for hooks or mods for the belt

[@leomulholland3]

no after 5 min, mine shuts down completely.

[@Ghostbuster-Andy]

Yeah. From what I've heard, that's normal.

[@leomulholland3]

@@Ghostbuster-Andy kind of a bad design... there will probably be a mod for it soon!

[@Ghostbuster-Andy]

Yeah. I see the community working hard on Mods to everything.

[@abogar51]

That's a real pokemon pk

[@Ghostbuster-Andy]

Haha

[@e-rod1596]

Am I really watching a 50 years old man playing with a toy? I need a life.

[@Ghostbuster-Andy]

I'm not 50 Hahaha. And a Proton Pack isn't a toy 🤣🤣🤣 But you said it. You watched the video. Lol. Thank you for that!