Square Defangs Difficult Decisions with this System - Here’s How

Gokul Rajaram shares a framework that he's used at Square and Caviar to make the most difficult decisions, all while assigning ownership, being inclusive and coordinating execution among all stakeholders.

[@catherinechandler3968]

This is incredibly helpful. We use RACI, now I see that that is only one part of a 5 step process. Particularly like the emphasis on EXPLAIN and verbal commitments in front of peers. Great stuff.

[@DEEPAKGOODWILLS]

Excellent framework Sir. Really helpful and am forwarding it to peers :)

[@deepakpatel2548]

What if the person accountable for the decision leaves the organisation?

[@rpodcoworkingspace]

Thanks heaps ^_^

[@TrollMeister_]

“Consensus: The process of abandoning all beliefs, principles, values, and policies in search of something in which no one believes, but to which no one objects” Margaret Thatcher

[@MarkHeyert]

Yes, consensus is a dirty word for any company seeking to solve major problems. Thanks to Christopher Worley for his teachings about making choices. Check it here: kzbin.info/www/bejne/n2m5ZIykbrt1r8U