Starbucks Sign Language Vocabulary - A Partner Tutorial

[@Sjsharksgirl]

I can't explain enough how much I needed this. I couldn't connect with a deaf customer who came in well enough and I really wanted to learn some of the simple techniques to talk to him. Instead of going to learn the basics just to speak to him as a barista, I'm glad I came across your video. I'm glad that I was able to learn quickly so this way when someone else comes in again I'm able to connect to that person. Thank you so much.

[@BradleyReacts]

Thank You Helen for the support. I'm glad this can help you. I hope he is able to talk more with you after practicing !❤️

[@shymolp.n3520]

U thanks

[@juanenrique8]

I don't have hearing or speeck limitations but I've been interested in learning. This information is awesome. Thanks a bunch!!!!

[@SillysQueen]

I use to for Starbucks and had many deaf customers. I Felt bad because I could not communicate with them. I made it a point to take up ASL classes so that I could communicate with them. The customers are very grateful after that. Honestly think that Starbucks needs to have a basic ASL class for their partners. Seen several deaf customers ignored because they could not communicate with the barista.

[@RonaldBradycptgmpy]

Couldn't agree more. I'm just a random customer who was picking up from a location near campus, and I watched one day as an employee lost patience with a deaf customer. I ended up ordering for him. At least I got to meet a new friend.

[@Khontis]

I work for starbucks now. There's actually going to be a program soon for Sign Language. If you complete the course you can get certified to have the pin for Sign language spelling "Starbucks" in ASL like they have the Bienevedos for spanish speakers. I've already signed up for it when it comes out.

[@SylkieDev]

@@Khontis Do you have any more info on a partner ASL course. I spent 10-20 min today looking through partner hub for any resources...

[@27travelgirl]

I still review this video occasionally, it helped for I had a deaf customer in the other day and it was great, thanks for the usual phrases :D

[@Daniel-wc4xt]

how do you sign dark, medium and light or dark, pike, and blond?

[@richies6420]

Excellent. Signing made easy for Starbucks

[@BradleyReacts]

Thank you !

[@andieportillo1297]

Thank you! We have a regular who is deaf and I finally mustered enough courage to try and sign with him (he usually orders through the app or has his items typed up before ordering). Our convo was very brief given that I know little to no ASL but I’d like to provide him with the same level of customer service I do to our hearing customers!

[@emilypadden6406]

Dude, this video is going to be played in my household on repeat!! Thank you for doing this!

[@BradleyReacts]

You’re so welcome ! I’m glad it can help!! ❤️

[@caitlynnemorris]

I work at an independent espresso stand and I had a guest yesterday with a translator friend come by, it reminded me that I've always wanted to learn basic ASL, and I was bummed that I hadn't learned it already. I will be studying this video so I can be better prepared for next time! Thank you so much for making this video!

[@hannahmanone]

Thank you for this video. In my first two weeks being a Starbucks partner I've come across a few customers who don't speak or hear. I'm excited to try these signs to communicate with them!

[@BradleyReacts]

Hannah M you’re so welcome. Keep it up. You Wil learn.!

[@prettysailorusagi]

This is awesome! I just had a deaf/hard of hearing customer come through the DT the other day! All I knew was thank you! This will help for next time!

[@BradleyReacts]

Hey Lily. I'm so happy this will help! Please share with your team / manager. Maybe through group me. My district manager has been sharing with other districts. Let's get this going :)

[@brickbrick8410]

I really want to learn sign language and when you showed the sign for good morning/good afternoon/good night it made me so happy. so simple yet so beautiful.

[@morgan3716]

Thank you. Thank you. Thank you. I had my first deaf customer ever and I felt so bad that I couldn’t communicate with her like I do with other customers. ❤️ she’s my motivation to learn, I hope to make her feel excited and happy when she revisits the store.

[@BradleyReacts]

Kyndall Monroe that’s so exciting. And great motivation. Good luck with your signing partner !

[@bethanyperry8358]

So excited our Starbucks is rolling out the video ASL ordering soon, now my son gets to learn ASL.

[@ashlynok5771]

I like how you explain the hand gestures to rather than just doing it. It helped A LOT!

[@taylorkrublit5702]

I just got hired at starbucks last week, I hope I will be able to sign correctly for deaf customers and provide them with the same starbucks experience as everyone else!

[@taylorwilson8447]

If nothing else, learn the alphabet so they can spell to you specifics. They will appreciate your efforts.

[@kiwistrawberry4eva]

Hello from Baton Rouge, LA. Thank you for posting this! I can’t wait to practice and start signing with our regulars!

[@myahiga4166]

Thank you so much for this video. I’ve been trying to take ASL classes at my college but the classes are always taken up before I can register. I’m also a fellow Starbucks barista and has had a guest who was deaf. I didn’t know at first and my heart hurt after he left. I truly wish I were fluent in ASL.

[@samiamisme]

Loved this! So fun and important to understand that these little actions can mean the world to someone. I don't work at Starbucks but am trying to learn ASL. I found this very informative. Nice job.

[@sedimenter]

Thank you for the useful video. I am hearing, but am going on a field trip with my ASL class to the new Starbucks that opened in DC near Gallaudet University operated by Deaf employees. I hope to use parts of your lesson to order a medium coffee.

[@ladygwenhwyvar7]

Seems like you haven't done any videos recently, but I wish you'd consider revisiting this and teaching. Your signs are very clear and easy to follow, and the descriptions make sense. It's hard to find ASL instructional videos that really break down the components and don't go too fast. Ty for this, and I hope you're doing well! 🤟

[@ItsYourLoveME]

please do more that customers might ask or how we can ask more questions? like extra shots or flavors

[@dr.stacey7283]

Just before going in for a partial shift I randomly watched part of your wonderful video. I couldn’t believe it when a customer came in today and showed me her order on her cell phone. I saw her hearing aids and remembered “good afternoon” “your name?” and “thank you!” We got trough the order with big smiles and even I even figured out her name is Cynthia!! Not that her leaving a big tip mattered monetarily, but it meant that the experience was meaningful to her and that meant more than money ever could. Thank you!! I’ll watch this over and over until it becomes second nature ❤️

[@Rawrmuffin0]

My store is right near the State school for the Deaf so we get numerous faculty members, students, and even families who are deaf. I'm very grateful to have such a great store because so many of our partners will take an extra leap just to make sure we are able to make these customers feel welcomed. I usually open so we will have teachers coming in for the school ordering blonde coffee right st 5:30am sometimes so this is going to be supper useful for me!! Thank you very much 😌

[@DarkAurora2002]

Excellent video but I wouldn't say Thank You and Good are the same exact signs. Thank You is an outward motion and Good is a downward motion

[@poppyanderson1899]

I been learning A.S.L for years this is amazing for everyday life.

[@BradleyReacts]

Thank you so much !

[@victoriaknolton2043]

Thank you! I know conversational ASL, but I was struggling where to start with learning what I would need for work!

[@megangreene8315]

Can you do a video on all the different drinks? For example Strawberry Açaí!

[@jazlynbell8202]

IM SO PROUD OF MYSELF ! I understood a lot of what you said with only ASL.

[@loosefaith7]

Thank you! I'm going to come back to this many times so the next time I have deaf customers come in I can at least communicate some with them. 2 men came in a couple of days ago and they wrote down their order but I really wanted to talk with them. This will help!!

[@BradleyReacts]

That's why I did this. So excited this can help

[@lelahouck255]

I’m try to refresh my asl for my job at Starbucks, I love seeing partners sharing skills

[@madelinewenzler3190]

Thank you very much for posting this - I work at a local coffee shop and recently had a deaf customer come in so I'm hoping to be able to make the experience easier for him. I only knew some basic conversational signs. But I was wondering is there a sign for chai tea lattes? I've looked around but had no luck.

[@RonaldBradycptgmpy]

I had to finger spell those (ASL alphabet) if anyone knows if there are signs for those, let me know haha

[@theariessetiadi]

This is super helpful. Thank you so much! Could you please make similar kind of video of basic ASL with different surrounding, e.g. introducing yourself in the office, birthday party invitation, etc. Thanks again!

[@ChiChiStreams]

Today I had a deaf customer and felt so bad that I couldn't sign with her so I will learn this. Thank you!

[@zoerae2918]

Thank you so much! I really appreciate you breaking each sign down so it’s easy to learn

[@marandawithana3998]

we have one regular who is mute, i love him so much! he was a regular at my previous job and he recognized me when i stated at starbucks and i wish i could get to know him and make him feel special thank you so so much

[@howudoin589]

As a partner looking to help communicate better this is very helpful! The actual things that we say a lot! Thank you!

[@XianKai]

Absolutely loved this. Thank you for teaching us!

[@Donteatacowman]

I was looking up ASL for 'coffee' for this reason. :) Thank you!

[@ValeriBeers]

great video :) the only thing is Thank You and Good are not the same, I have always known Good as your flat right hand from your lips, downward into your left hand

[@sophiasjourney574]

this is great!, I'm currently learning sign language at Ohlone college in Fremont California. and I'm quickly falling in love with the language. thank you so much for making this vid!

[@BradleyReacts]

So glad your learning. Thanks for the support !❤️

[@coralsky899]

This is so helpful!! One of our new regulars is deaf and I would love to be able to sign for him!

[@brandonmusgrove6294]

I wish Brad worked at my local Starbucks. Seems like a great guy to make you a coffee first thing in the morning.

[@sunflower_sunray]

I work at a Taco Bell and there's a man that comes in regularly at night. He is deaf and I happened to know a little bit of sign language. I'm the only person on night crew that knows ASL. I was able to communicate with him and seeing the happiness on his face warmed my heart. To this day he still comes in and we have a conversation in ASL. He's such a sweet elderly man. Gets the same thing every time. A number 4 with a Large Pepsi and cinnamon twists. Now I know how to repeat his entire order and cannot wait to show him😍😍

[@elliehulwi1930]

I’ve only every worked at Starbucks during corona with mask mandate, and I’ve had several dead customers who I’ve struggled to communicate with and so I searched it up and found this video. Thank you for this

[@itsallme8845]

This is Amazing. I've been watching your performances since Sia's Chandelier on SNL live and I am quite taken aback by what you have done. You are BRILLIANT. I have always been mesmerized by Sign Language but you are giving it another dimension. So, it gave me the idea to share with the university I work in the beauty of Sign Language. Would you mind me asking you some questions and mentioning your KZbin channel? Thank you and keep up the great work !

[@BradleyReacts]

Hi. Thank you so so much. That means a lot to me. Of course. Please I would love to answer some questions and help in anyway. Feel free to share any of my videos and channel with who ever. I would really appreciate the support. Send me and email. Not sure if it's in about me. But I will paste below. Thanks again so much. [e-mail]

[@danieltoledo6143]

Do you mind sharing where you learned ASL and how you got to be very fluent like you are now?! I'm nervous thinking if i ever come across a deaf person I won't be able to keep up with how fast they sign! Thanks A Lot !

[@rebeccareyes1141]

Awesome! Now I know how to sign my order!

[@evelynhunter6194]

Thank you for this. You did a great job!

[@jeanetteromero2015]

How would you sign "would you like your receipt?" I also love your video! very helpful!!

[@camsayshello]

This is awesome, thanks so much!

[@chamomile6299]

I love this!

[@BradleyReacts]

Thank You !

[@WelcometomyUtube]

This is so perfect and helpful!! Thank you!! 💕❤🙏

[@martiankat]

A very helpful video. Great job!

[@mzamnesia7190]

I learned some signs to hostess and wait tables at my restauraunt job, and I started at starbucks 2 months ago and I've been trying to learn some signs. this video was very helpful, but how would the sign for a Frappuccino work? I ask because I have a regular who comes in and she always orders a Java chip Frappuccino with an extra shot. I'm sure she likes it, but I want her to feel comfortable with ordering something else and not have to worry about being misunderstood

[@XoXBlueXoXDotsXoX]

Is there a sign for Pike Place? I have a customer who comes in an orders it. Do I ask if he wants a medium coffee or should I sign out P I K E? Another comes in an gets out dark roast. Should I sign D A R K or do I do the sign for dark? Very new and would love the help! Thank you!

[@sarakojak8046]

I love your ASL video it really helps me to learn more American Sign Lanuage in case I see deaf people around in the UK 🇬🇧 as well as in Italy 🇮🇹 too. How do you sign Sara without Fingerspelling it all the time? How can I sign it in ASL?

[@gaylekakac313]

Nice there’s a video for this. I thought I remembered the sign for good being the thank you sign but your hand lands in your other hand. So thank you is hand down, good is thank you but the back of your hand as it drops lands in palm of other hand

[@greysonphoenix3442]

Can you include a sign for blended or frapachino? Because we do have hot iced AND iced blended aka frapachino. Thanks

[@chandler2693]

Thanks! I needed to refresh myself with these signs ❤️

[@ronhutchcraft2290]

this is an excellent video, but what I am trying to learn is, how to sign, (I would like a large Coffee with room) because I visit my local Starbucks daily. I can almost do it but the proper signing would be greatly appreciated.

[@ashleybell6098]

This is so helpful! Thank you!

[@poetry_on_standby6440]

I once worked at another Starbucks location for a day and one of the baristas was deaf. She was only on customer support because POS or DTO were not options.

[@dyanniborjas8201]

This helped so much! Thank you!

[@MrPete1530]

Amazing video!! Helps a lot! ✨🙏🏼

[@stupidbinch1733]

Thank you so much for this!!

[@sonicxis4ever]

This is a great video but I wanted to point out that good and thank you are not signed the same. When you sign “good” your hand goes down from your mouth; when you sign “thank you” it extends towards the other person.

[@shannonfinch4278]

Can you do a haircut conversation? How much hair do you want cut? On or off ears? Tapered in back? Layers?

[@getrektoctavo3414]

Lol. Pause at 3:52. Besides that good video!

[@trevinotomasiyo]

I wanna learn this, because I have a co worker who's defeat FedEx I wanna learn to talk to him

[@BradleyReacts]

Yes. That's great. Let me know if you need help!

[@natcat4023]

Thank you!!!

[@gabrielvitoro9677]

LOL at fake sorry face. 3:45 Ha! I'm imagining an eyeroll. Sorry. :-P

[@vincentvangoghaway7778]

AWWWW, YOUR SIGN NAME!!!! ❤

[@joniminter2211]

Is there a specific sign for "macchiato"?

[@gd18cyclist22]

What about if you work at a store where it's all labels and no writing on cups?

[@epiquewenqa]

how do you say green tea latte though?

[@whatshername9814]

I can’t find any for Starbucks in the uk 😭😭😭

[@magnesi_um]

I want to try this with a deaf regular that we have but I'm afraid I'll look stupid and mess up

[@jillgodfrey8445]

where did you learn sign?

[@UnderTheBridge96]

“Sorry” is in a CIRCLE, not up and down 🤙

[@xRaileenx]

How do you ask what drink size

[@sierraestrellita]

Don’t know if you still need this, but the cup “c” handshape, like you’re drinking out of it, fingerspell size (closed fist, pinkie out, z drawn with pointer finger in air, four fingers bent halfway down and thumb underneath them across palm), and the motion for what, which is holding your hands out in kind of a half shrug and either shrugging or shaking them slightly. Don’t forget the question face!! Hope that helped xx

[@davidfancher2550]

why not to have deaf chat in starbuck again ? where????

[@meganflook38]

houston wtf come teach me irl