Steam Deck Update - Valve Disappoints Gamers

[@FanTheDeck]

If you're here Steam Points, fill out this Google form so that I know where to send you Steam Points. forms.gle/F4W8MtiNHJrx5fpt9

[@StReborn311]

Thanks for the info- would like know more about Cryoutilities some saying you need to update it or do something because of the update to Steamdeck- Points are fun- I get stickers/backgrounds on occasion. For the Deck Filter you mentioned haha 400 games that is beginner numbers- must be new here lmao- I won't say my number but its large enough that people freak when they see my library and I have friends that have over double my own- 400 that's cute.

[@FanTheDeck]

@@StReborn311 Haha I said the creator of Deckfilter has 400 games. I have 1772 🤦🏻‍♀

[@VVVCold1]

Hello, Why don't you try to use those points to improve the chat, there are plenty of nice icons. Otherwise, greetings from the middle of Europe

[@616lichking]

title misleading

[@ethanvalentine4299]

​@@FanTheDeck here i am just shy of 200 and i rarely see any reason to add to that recently. Not that good games aren't being released but i just have so many things to play through already.

[@revmaillet]

Honestly the new update isnt that bad. They are trying to close a loophole that people have taken advantage of and playing a preorder early access for more than 2 hrs. It is a reasonable change.

[@FanTheDeck]

Yeah that part itself seems incredibly reasonable. By the way, if you want some Steam Points, fill out this Google form so that I know to send you Steam Points. forms.gle/F4W8MtiNHJrx5fpt9

[@awakenedcrowl]

@@ReveriePass Still a hekkin sus way to advertise it the link tho, given the history of scam bots xD

[@donniedarko4497]

​@@ReveriePass All you have to do is click the icon and you can see the account has 90k subs and was created 6 years ago, so its authentic.

[@Vss077]

very interesting to read such opinions, for my part "i dont rly care" but i notice when company "A" change their policy to the worst / anti-consumer cuz the consumer abused the shit out of it, they get hated no matter what. but when valve does it: "its fine" / "its the consumer fault cuz they abused the system". i dont wanna say ppl have double-standard or being hypocrite but the reality is: everyone is just some are more than others

[@asain3586]

​​@@Vss077 Valve actually contributed a lot of good shit in the gaming community. Meanwhile the other platforms are trash and are just there to rip you off while devs are trying to milk you like a cow. Gee i wonder why valve gets an easy pass.

[@zek62482]

This only really affects people abusing the return policy. Gamers in general should NOT buy early access.

[@FanTheDeck]

I think that's a fair stance to have. For me personally, if I'm buying in Early Access it's because I really want to support the game even if it's not necessarily ready. But I also do this very rarely. Thanks for the comment, by the way. If you want some Steam Points, fill out this Google form so that I know where to send you Steam Points. forms.gle/F4W8MtiNHJrx5fpt9

[@Waifu4Life]

@@FanTheDeck Yeah, finish your game before selling it!

[@stefanorigato]

@@Waifu4Life Well, it depends from studio size, if they needed funds etc., for example Hades was an Early Access and had a HUGE success and even though not finish, it was a decent product already on the "first" release

[@DakkaNah2619]

@@stefanorigato Ultrakill is also a great Early-Access game

[@stefanorigato]

@@DakkaNah2619 true, goated game

[@CosmoHills]

I never pay full retail price, I will literally wait till the game has an extremely good discount

[@FanTheDeck]

I feel like Steam gamers are especially patient. By the way, if you want some Steam Points, fill out this Google form so that I know where to send you Steam Points. forms.gle/F4W8MtiNHJrx5fpt9

[@zadesirius]

same.

[@flywheelshyster]

True. I find that the steam deck leans into the budget gamer and in current economy that's probably half of us lol and the budget gamer knows to wait for them sales

[@CosmoHills]

@@flywheelshyster I got the steam deck for Christmas and honestly I’ve been using it a lot. I can get a bunch of indie games for like one or two dollars.

[@paul1979uk2000]

I do the same, but only for games that show hints of being badly optimised or buggy, or if the game lacks contents, but if a game is solid all around, I don't have a problem paying full price for it, but if it's unoptimised, buggy or lacking contents, then it's going on a deep discount before I buy.

[@CFWhitman]

I don't think that Valve's change in policy legitimizes advanced access in any way. If anything, it says, 'Access is access; no more free rides.'

[@deltaangelfire]

Triple AAA game industry will remove any and every kind of "feature" to make an extra buck by selling it back to you. They're going to start selling 4k textures, offline play, and resolution options as add-ons soon enough.

[@FanTheDeck]

Do you think we'll start to see the number of days grow? "Play this game 15 days early for 50 more bucks"

[@deltaangelfire]

@@FanTheDeck I mean we basically have "play this game a year early" already thanks to Epic 'exclusives', all they need to do is tack on the 50 bucks part

[@FanTheDeck]

@@deltaangelfire alonzo_mourning.gif

[@LeftyPencil]

Offline play will become a luxury 😢

[@Daniel__Nobre]

Oh yes, options on the games’ Settings will one day be sold as separate DLC. We will get there eventually.. :D

[@NerdNest]

Hey, thanks for the shout Rich!

[@deana375]

You're welcome Bill

[@silver_einherjar]

Damn. The change was for the better and not just abusing advanced access. I think it is good since the refund policy is fair anyway, you cant just use a product and refund it after playing it completely.

[@FanTheDeck]

Which part tho? By the way, if you want some Steam Points, fill out this Google form so that I know to send you Steam Points. forms.gle/F4W8MtiNHJrx5fpt9

[@silver_einherjar]

@@FanTheDeck thanks, I honestly liked the refund policy on valve. thats why i dont pay for other stores especially games that is published ln their own website. the refund policy makes sense and doesnt really hurt players who appreciate devs and their games.

[@silver_einherjar]

On another note, im happy with my steam deck. Just had issues with decky loader showing a black screen error thing on 1/3 of the screen if you open it. Idk why but i cant fix it lol, im using beta both steam deck and decky loader build

[@FanTheDeck]

@@silver_einherjar Yeah I'm often on Steam Deck Beta and even though Decky Loader has gotten much better it's my experience that if you have Steam Deck on Beta channel, it's a little too troublesome to have Decky Loader installed. I typically suggest picking one or the other, if that makes sense. And thanks for the updated comment! That makes sense.

[@Lost.Gaijin]

Completely agree, if you buy a game and get advanced access, you should not be able to return it before the official release if you played it enough. How hard is it to understand that if you play a game to completion, or say spend more than two or three hours in it, you likely were enjoying yourself and should have to pay for it?

[@BibekGhosh88]

It really is the gamers fault... just don't buy advance access, it is a s#itty practice to begin with

[@FanTheDeck]

Seems sensible enough By the way, if you want some Steam Points, fill out this Google form so that I know where to send you Steam Points. forms.gle/F4W8MtiNHJrx5fpt9

[@socoblah]

I'm confused, how is the change to the refund policy formalizing advanced access? Advanced access was already there, Valve doesn't control how or when companies give access to their games. If anything, this is Valve coming down against advanced access to close a loophole and make people realize that "advanced access" is just the release date of the game by making it count as normal playtime against the refund period timer.

[@thacoolest13]

Advanced Access was already there, its just now a lot clearer in the refund policy and store page. I don't really see a problem here. I think expecting Valve to police the entire game industry is just ridiculous.

[@FanTheDeck]

I think the clarity important By the way, if you want some Steam Points, fill out this Google form so that I know where to send you Steam Points. forms.gle/F4W8MtiNHJrx5fpt9

[@richardhunter9779]

Regarding Advanced Access as a trend: Today, I got an email from Valve that one of the games on my wishlist has become available. I was initially excited, but remembered what happens when I buy games on release. I encounter many many bugs, all of which seemingly get patched later. As a result, I am down on buying games on release, in general. Buying games BEFORE release makes even less sense. To conclude, I do not see myself using this feature, ever.

[@thacoolest13]

Same same. Every time I've brought a game on release, its been bad news.... That said I'll probably get Ghost of Tsushima on release just because I trust that porting studio lol

[@9r33ks]

Stop with click-baity titles. If you named it "yet another boring Steam Deck update", I'd actually watch it to see what that updated does.

[@xDARKSHADEx]

That too could be interpreted as click bait, even if true Also the mura things was exciting for me as one of the 5 OLED owners who noticed it (plays in completely black room next to wife and have to put headphones in/backlight to lowest to be respectful)

[@9r33ks]

@@xDARKSHADEx It would make me way more inclined to watch the video than a cheap "omg hesus hristos what have they done, VALVE no!"

[@FanTheDeck]

Listen, I respect your opinion and I respect your decision to not watch my videos that have titles that you claim to be clickbaity. Obviously well within your right. But also, I just want to say "hesus hristos" is hilarious. Anyway, if you want some Steam Points, fill out this Google form so that I know where to send you Steam Points. forms.gle/F4W8MtiNHJrx5fpt9

[@finraziel]

Ehm, the title isn't about the steam deck update? At least I don't think it is... It's about people being mad that Valve did this policy change. I don't agree that it's anything to blame Valve for, but these gamers were clearly disappointed in Valve. So... No clickbait.

[@9r33ks]

@@FanTheDeck I like your content and watch your videos regularily. I don't know what's that deal with steam points is, and I don't want to know but thanks. My reaction to the click bait thumb nail comes from the fact that in the past you wouldn't do it. Or at least I don't remember any outrageously click-baity thumbnails in your videos.

[@extra4542]

Early access has been a thing for a long time. Valve preventing people from abusing the returns doesn’t legitimize it any more than it already does bc it ALREADY EXISTS and would continue to exist even if they changed nothing. It just starts the refund clock earlier. Pretty stupid take

[@ronsan89]

169 bucks for a power bank that’s steap man.

[@GamingDad]

@ronsan89 steep*. You are right though, it's a bit on the expensive side.

[@maikerugo]

O.K., the "turn camera to face direction" function-combined with the "reset camera horizon-is actually a pretty nice addition. Being able to do this improves gyro functionality quite a bit and is really something that a good number of third-person console titles have had even prior to gyro aiming (I believe that this was a integrated into a number of PS2 titles), so the addition is overall quite welcome as there are more than a few titles that would benefit from this.

[@TNTkeynine]

It's not a bad update. If you paid for early access, and you played it for 2 hours, you still played two hours. It makes sense to deny refunds at that point.

[@VENATOR9]

Massive issue that has not been solves is this: Before 6-7 months Valve updated the colors on the steam deck. Now me and many others have PWM issues that give us migraine.

[@Nerd_Father]

As many have said, I was not aware of the "loophole" about refunding early access games. The change does not bother me. I can see a game going downhill and wanting to not play it anymore, but I think that is the chance you take when you buy into an early access title. If you want to be sure of what you are getting, you wait until 1.1.

[@TheAceWolfe01]

A year ago? This started over a decade ago! Guild Wars 2 and SWTOR both had 3 day advanced access when they launched in 11 and 12

[@chronossage]

I at least remember the Guild Wars 2 early access was for all pre-orders without having to pay anything extra.

[@TheAceWolfe01]

@@chronossage that is possible.. I know swtor was only for the collector's edition

[@GeorgeNoiseless]

It seems Activision was offering 48 hour AA with CoD:AW preorders way back in 2014? Called it "Beta Access".

[@vi6ddarkking]

Honestly I consider the following the game to be play three days early to be a good thing. Not because of the practice itself. But because the customers that are sceptical or unsure will be able to see the full game unmartured by marketing speals nor cherry pickings. And decide if they want it on release date or not.

[@FanTheDeck]

So I have major reservations with "Advance Access" but I also was thinking about exactly what you said. It's interesting that the embargo usually lifts after this date so it almost democratizes reviews even further. Now you can post a Steam user review before a major publication can post their review By the way, if you want some Steam Points, fill out this Google form so that I know to send you Steam Points. forms.gle/F4W8MtiNHJrx5fpt9

[@olnnn]

mesa 24.0.x does come with some performance improvements over 23.3.x if that's what steamos 3.5 is still on (can't find anywhere what version it is currently on though, I don't have a deck myself). The most notable change is in ray tracing performance (+ a major bump for certain OpenGL workloads but that's not that impactful these days) but there are some small perf improvements across the board.

[@user-rv8yd]

Couldn't care less about AAA games, they're dead to me. That said that's one good way to trap whales killing their right of return then adding a day one patch that introduces outrageous DLC/pay to win prices, I can see why Ubisoft loves this.

[@FanTheDeck]

I like an occasional "Triple-A" game but indies are my babez 😍 By the way, if you want some Steam Points, fill out this Google form so that I know where to send you Steam Points. forms.gle/F4W8MtiNHJrx5fpt9

[@WKelly42]

Honestly, I understand the policy change. Say I want SW: Outlaws. I pay $110 to get early access, play the thing for hours in early access. Day after release, under the old policy, I can refund the title, then buy it again for $70. I've used the real benefit to buying it early (early access) essentially for free. Steam really isn't losing out - they don't care that I played the game for three days for free; they still get a sale and make money. Steam is doing this to placate the game studios who want to have that early money and don't want to give away early access.

[@jordirapper]

I actually feel the refund policy should be expanded, specially for AAA games. I feel if an update breaks a game or an update introduces MTXs in a game, people should still get a refund, no matter how many hours you played. This would make companies a little more considerate with screwing gamers over.

[@Punmaster9001]

I think gamers who did the 3 day early access and then got a refund are justified in those actions because corporations don't deserve our money

[@bloepje]

The thing is: people buy a game, and get a premium before others are allowed to play, play access to the official release. This is not even closing a loophole. You have played an official release game. You just paid extra that others get it to play later. It is the official release with a premium access. If it was *early access*, then it is different, because early access is beta testing. But it isn't. It isn't a beta access, it is an official release access, and as such should be counted as such. I think there should be a clear distinction between early/beta access and advanced access. Advanced access is just a gimmick that you could play that game before the "proletes" get access. It's a luxury/bragging gimmick. As such, when I had money, I would do that for some developers... But then again, I have supported some indie developers on patreon just because their game rocks (for me) (like projectorgames)

[@danielyrovas]

I have no problem with Valves new rule around the refund policy. Steam is not responsible for the pay for early access trend. Those companies would use other platforms for early access instead of using Steam, and I don't think it would be a good idea for Steam to push even more companies away. Especially given the fact that if we, as gamers, want to stop companies from using this tactic, we simply need to stop rewarding it.

[@xs10shul]

I think a lot of folks are confusing advanced access (playing a finished game early) with early access (playing a game that's still in development). I'm not sure why advanced access would need a different policy from fully released games. It's still generous compared to some sellers.

[@bland9876]

If you don't want to pay extra money to play the game 3 days early don't pay the extra money to play the game 3 days early. I don't see what the problem is here. Also if you see a game that's making you pay to play it 3 days early it's probably a game you shouldn't play anyways because it was probably made by EA Activision Capcom etc and you should avoid games made by them if you can help it. Basically if you can't consider the developers in indi developer you probably shouldn't buy the game from them. Obviously this rule only applies to PC, Xbox, and PlayStation. Android you should avoid most games and Nintendo isn't considered Indi but obviously you want to play their games.

[@mVic8]

I didn’t know you were a software dev. Your commentary on Balatro was my favorite part of this video. I’m a regular viewer of ThePrimeagen, so hearing you talk about petulant back seat devs that care more about being negative than intelligent was fun.

[@FanTheDeck]

I'll check that channel out! And yes exactly - a lot of backseat development. All too easy to fall into that trap

[@maisiie_ch]

This literally isn't about the stupid "early access" of AAA games but about small developers releasing their games in actual early access to still optimise and develop their game while already funding the development through sales and get feedback on their title. If anything it's crazy to me that this wasn't implemented from the get g and that it was actually possible to refund early access games still up until their official release. Like when people abuse this system they can literally pay for a game, play through it, the developer gets their money after 30 days of purchase and then when the game is released people request their refund and valve would make minus even though people extensively used the product. Literally no one should be mad about this change period unless you're one of the scummy people who have abused this in the past.

[@jynxce]

The only people to complain about this are the ones abusing the policy. Get game 3 days early, beat it to completion and then request a refund before its actual *release*. Before the video, I thought Valve actually did drop the ball on something.

[@adrianwilliams6577]

Valve doesn't look bad at all, if a player has access to a game before the official release date then their access time should absolutely be taken into account. When I asked Valve for a refund they carried out the request without giving me stress.

[@whattheduck4644]

The refund policy update isnt a bad look on Valve. Theyre not normalizing the practice of pay more to play early. The people who are actually paying more are the folks who are normalizing it. Valve just closed an unintended loop hole that people were abusing simple as that.

[@vrtex17]

This "early access" isn't early access. It's just an excuse to charge even more. The game is being released to the public in a "finished" state (whatever that means nowadays, we all know there will be patches anyway). That's what's called a release. Actual early access is when a game is being made available to the public in explicitly unfinished state.

[@insperatus]

So that refund policy update doesn't affect me at all. Preordering is an inadvisable practice in the first place. EDIT: Don't know it could be construed that this policy change normalizes advance access - advance access already existed.

[@johnsducks9816]

I think Valve's refund policy is great for most games, but when we are talking about massive AAA games that are like 50+ hours of playtime, 2 hours isn't nearly enough to tell if you will like it. Def wanted to refund Red Dead 2 but I had 4 hours of 0 fun when I tried and they wouldnt let me.

[@Altimittkun]

LMAO people are complaining about the refund policy but hasn't said anything remotely anything about said refund policy. These are the same people who are abusing the early/advanced access and then refunding the game after they finished it.

[@chowchow0202]

there is a problem now for some people where it says epic games online services , i have a friend who had to reinstall the game and verify integrity and still cant play online now for some reason, i hope valve makes a update. speaking of steamdeck i am still waiting on my one and its been 2 months to no avail

[@AndersHass]

The main issue with pure swap is it lowers the lifespan of the SSD with all the writing that is done with swaping. There will also be less drive space since there needs to be some available for swaping. Steam Deck is primarily single purpose device so I am not sure it makes sense to save up so much memory in order to do so many things at the same time or more quickly switch between programs like on more typical PC. So I could see it makes sense to just kill off the memory if it still takes too much space after compression. Otherwise Valve has been great at offering configurations to the end user, so if people want to take up SSD space (and longevity) for swap they could choose to do so.

[@bland9876]

When you say turn the camera to face directly behind you do you mean that thing in Dynasty Warriors that I use all the time and I never use the joystick to manipulate the camera? I think Breath of the Wild also has that ability. It is usually whatever button blocks in a video game.

[@soviut303]

Game prices haven't kept up with inflation; they should be closer to $150 USD by now. Until the game buying public can come to terms with that, they should expect things like advance access, battle passes and cosmetics from devs to make up the difference.

[@ActionGamerAaron]

Never knew about ZRAM. Didn't know there was an alternative to the swap partition.

[@pixel.citizen]

Early Access started as a way for small dev teams to get their game out, get some early financing, and get feedback. Major studios releasing 3 days early don't care about user feedback. They care about gamers that are willing to pay inflated prices to be "first." You don't like Value closing the loophole, then stop rewarding AAA studios for being predatory. I'll happily pay to play Manor Lords early because I know that money is going to a guy that's worked his butt off and will use the money to continue development. It's not a simple greedy cash grab

[@hollup6896]

Looking forward to getting my steam deck this week, in the military so its probably the best option rn

[@ehenyor]

I love how you can zoom in real close to Gabe's face and still know that it is him. LOL!

[@lofivalentine9852]

This policy update by Steam makes sense. The only people this impacts is people abusing the return policy.

[@markgriffin2285]

It used to be that if you wanted to purchase a software game, let the buyer beware. I can understand that if the program doesn't work or other technical issues, than issue a refund. But just because I didn't like the game, they will issue a refund. Perhaps people should be more careful when they purchase a new game.

[@vexelghost]

Don't blame the store policy, blame your inability to wait and not pre-order.

[@CyprienCole]

I'm fine with stream fixing the refund for that because it was never meant to do that. If you dislike something steam or developer doing just don't buy.

[@MelodyIV]

I find it funny that here they're selling three-day early access for games when, if you own a nintendo switch you can get every single new title fourteen full days before release... Did I forget to say for free?

[@FanTheDeck]

Melody! 😬😲

[@dzibanart8521]

? This is not letting me down in anyway, props for valve for closing loopholes that only hurt devs.

[@edwardbrennan3963]

Valve needs to update the policy to take into account day 1 patches that significantly change the prelaunch game. Such as adding microtransactions or a change in DRM

[@kohiek]

The changes to Valves refund policy makes sense. I am super happy with their current policy.

[@ChildOvAtom]

Meta uses the same refund policy as Valve’s.

[@hjkfdsgh]

The policy change does not affect me personally, never bought advanced access before and have no plans to do so. It's less about paying to play 3 days early but more having to wait 3 days if you don't shell out extra dollars

[@michaelrousseau4373]

I dont have a problem with the refund change but i honestly always assumed it worked kind of that way but the timmer and two weeks started once the game was available for you to play.

[@vaporwavevocap]

I don't see an issue here, if you pay for an unfinished game you still paid for the game, you're still playing it.

[@SolidSt8Dj]

I'm honestly of the opinion that thr refund policy should re-open whenever a game receives massive changes. I don't think it's reasonable to do so for every update, but at least whenever the monetization strategy is changed seems reasonable to me. I'd also like to see an additional change to be similar to the Minecraft launcher where every single version of the game (more or less) that has ever been released is available to download and play. Maybe it doesn't work for some games and those games can opt-out similar to the family share program, but both seem like necessary changes to me.

[@TheRealDarzii]

I always go back to my Steam Deck every other month or so to beat some random game from my Backlog. Always nice to see you talk about an update!

[@MangoPanic]

Idm advanced access as a pre-order bonus. FFXIV has done it with all its major expansion releases, and it's never been an issue. _However_ , it needs to be for _all_ pre-orders, not just certain tiers

[@thingsiplay]

Advanced Access I don't think Valve should have any say how publishers publish their game. As soon as Valve starts having an opinion and deciding what and how publishers publish the games, in example early access play, then I think Valve gets too much power over all games and publishers. It is not Valve who normalizes this practice. Users where abusing the early playtime and refund policy, so it is only right that the playtime counts towards. In short, Valve should just be the launcher and shop of the games. The publishers is who is responsible for publishing games and this relationship should not change, or Valve gets too much power (as said before).

[@TroyaNR]

I have never payed extra to get a game a few days early. I’m honestly surprised it’s starting to become so normalized that people are abusing the system. I think Valve did a good update to the policy.

[@immortalking6939]

Personally, I think that early access should only ever be available for single player games as they don't affect anyone if someone who got early access has more experience than someone who didn't. I think early access can be good, if given to the right people, for example content creators can create guides early on for people who choose to watch them.

[@alexcharneski7597]

I think the next-gen Fallout update has helped, I don’t like messing with that menu and now my Ultrawide is supported.

[@NarbsWorldTV]

Steam Deck doesn't play steam games

[@bao.bunny_]

Thanks for the vid! Didn’t even know that you could play in advance and that not add to the 2hrs you get before you can get an instant refund but to each their own I guess. I am interested in seeing the difference in the gyro update tho, since the 3.6 update doesn’t look too promising.

[@RealCelticGamer]

It's a bad look for Valve and the industry at large. But then Valve and publishers only care about their bottom line. Valve only have a refund policy because the EU and the Australian government forced their hand.

[@Pegaroo_]

If advanced access costs more than the game then once the game releases the timer should reset and you should be able to get a refund for the cost of the standard release

[@Johnggernaut]

This change feels fair.

[@snowthearcticfox1]

All they changed was closing a loophole people would abuse. Tbh if you are going to buy a game, finish said game, then refund that game you honestly may as well just pirate the game and save valve the hasle of moving the money around.

[@tappersreviews4677]

I see no problem with this policy change. It makes sense because there are always creeps who will abuse nice things.

[@o-parts]

Gamers should just pirate the game first if they want more than 2 hours of play to figure out if they want the game or not. After that, gamers can make the choice whether its worth to support the devs or not.

[@kevinvroman5366]

18:28 masterful use of Tobias Fünke ❤

[@johncraftenworth7847]

as long as you know that going in, that advance access will count as playtime, then if you don't like a game in early access, don't play it and get your money the same as if it were a final release. seems pretty fair ETA: that basketball will hit your steamdecks and gear and scuff them up on the concrete/asphalt

[@JoseLuisLazcanoLeal]

About the advance Access of AAA games, now players can leave reviews about the game... so now is a double edge sword; they can play a few days early, but they can also leave reviews a few days early; so to the non-fomo players, it can be a fantastic help to decide whenever to buy or not the game. Also, I'm over the FOMO, I think the last game I preordered was Persona 5 in its original release (a friend did want the bag... and she is still using it today XD)

[@bugajpcmr6093]

2 weeks of purchase is stupid... When you buy 10 games on a sale and start playing some of them. Then you start up a game you've purchased 14 days ago and don't like it even after 7 mins you cannot get your money back for that game. GOG has the best refund policy.

[@TheWendellpaulo]

For anyone using Cryoutilities, remember to restore your configurations to default before updating to SteamOS 3.6, do this to not have any swap files lost on your driver and using space. Also, the EGS launcher on the game is probably because of cross saving and crossplay between stores. Steamworks don't support that feature, so people shouldn't be upset about the devs using a better tool than what tool Valve gives

[@JM-pm1yb]

I don’t even think I’d spend 110 cents for Star Wars Outlaws, with all the stuff I’ve been hearing 🤣🤣🤣

[@Twiguard]

Hey man, just wanted to say if you feel pressured into buying overpriced 1st day games, don't be. We like you for being down to earth here with everyone else. Waiting for games to get in sale is smart and chill, not buying into crappy DRM is good for everyone and spending endless hours in weird/cheap/small/indie games is perfectly normal and beautifully opinionated. Most of us are like that, so you don't need to change for us. Stay you. PS: Got loads of Steam Points myself. :D

[@mutkaheki]

Ive only used the refund twice, both games where deck verified but where extremely hard to read and required extra input from a mouse -_-

[@KikoBG12]

Thanks for keeping us updated with deck news😊🔥Always quality content!

[@FanTheDeck]

My pleasure as always Kiko! By the way, if you want some Steam Points, fill out this Google form so that I know where to send you Steam Points. forms.gle/F4W8MtiNHJrx5fpt9

[@specialsomeone709]

I think that’s fair. It’s curbing abuse and overall as consumers we shouldn’t be preordering in 2024. The only people I can see benefitting from early access are those on platforms such as KZbin that provide content for viewers

[@nanothelion]

I honestly think if they are changing the refund policy for refunds on early access game then they need to increase the refund time on early access sometimes early access games get updated quick for fixes and sometimes they dont the refund time shouldnt be the same for early access

[@FanTheDeck]

It's certainly something to think about. For me personally, if I'm buying in Early Access it's because I *really* want to support the game even if it's not necessarily ready. But I also do this very rarely. Thanks for the comment. By the way, if you want some Steam Points, fill out this Google form so that I know where to send you Steam Points. forms.gle/F4W8MtiNHJrx5fpt9

[@TheIceLeopard]

Unpopular opinion coming in below: The update to refund policy; I feel that was justified, to prevent abuse and to cover Valve's own behind. The "advanced access" practice; I feel Valve should not have that as a "feature" or "option" on their platform. It just seems like it will cause to much imbalance.

[@kiwidll4018]

personally that is totally ok, the "early access" is actually just a full release game that you get to play because you paid more, so yes it does count as the actual play time and Valve did a good thing there. Guess people should just be smart and not pre-order the games and wait for reviews.

[@mefjupl8679]

This reminds me of my experience with FarCry Primal on Steam Deck. Game works like a dream but every time the Uplay updates I need to put in password again and again....

[@CrashD6]

What Valve did is actually genius and I'll tell you why. I can't think of a better way to punish and educate people that preorder games, than making them pay more to experience the absolute worst version of the game, ridden with bugs and glitches, at an extra premium cost, that alone has the potential to fix the market (just a little bit) and we would also get the reviews before launch as well (at least I hope so) and avoid potential trainwrecks. It might even make games from other launchers come to Steam sooner. [BIG RANT BELOW] you've been warned The people that buy into these anti-consumer practices are the consumers themselves, we can see with Dragon's Dogma 2, people raised the game from negative to mixed and completely nullified the message people were trying to send to Capcom for a least a decade, the message went from "we don't tolerate anti-consumer practices" to "we don't mind anti-consumer practices". The publishers will push whatever bullsh¡t at the wall to see if it sticks and we are the ones to decide if it's "yay" or "nay", if we voted with our wallets like we believe we do, then these companies wouldn't even think about it, they keep doing it because they know people will buy it.

[@PCGGC]

If you play dozens of hours of early access then you enjoy the game. If they introduce microtransactions or make the game horrible on release you shouldn't get that money back still. If this bothers you, DO NOT BUY EARLY ACCESS games!!! Don't give them your money until they have something you like This is perfectly reasonable of Valve to do as a business. They already had 2hr gameplay window on refunds, that shouldn't be different for early access

[@maxducoudray]

I still think Advanced Access is fine. Games are unreasonably inexpensive. Final Fantasy III cost $80 on the SNES in 1994; the equivalent of of $171 in 2024. Yet most gamers still don't want to pay more than $50 nowadays. Given everything else has gone up so much in price since Covid, game prices are abnormally low. If selling three-day early access pays for developer salaries, I'm fine with it. I won't buy Advanced Access, but if others do I don't feel left out waiting 72 hours to play.

[@etZZeUs]

And here i thought valve really did a anti-consumer thing. I honestly think nobody really cares.

[@pixels_per_minute]

No one should buy advanced access in the first place because it's a scummy practice, but this is still an exploit, so I get why they'd patch it. It is also absolutely the players' fault for most of these scummy practices because they wouldn't be working if people didn't keep falling for it.

[@donniedarko4497]

You can still buy Dredge, play for 1.5 hrs, and return it because its so short and has little replayability. Do this every month and you've beaten a very high quality but short title. I've been planning to do that for awhile but been smashing my backlog still.

[@TheRealJaCrispy]

Games like No Rest for the Wicked and Manor Lords are those that I'll buy to support because I believe in the devs, how they update the community, deploy patches but actually consider player feedback. The people that knowingly abused this system, brought this upon themselves. Its probably best so act like a game hasn't released if you see it in early access.

[@Skymack351]

Thanks for keeping everyone updated on the steam deck updates! I usually will gloss over the update features log. Or sometimes I end up not knowing what the updates actually mean! Keep up the great work! 😊

[@skypris974]

I have no issue with Steam's change in the Advanced Access counting toward the 2 hour refund window. You're playing the game so why wouldnt it count? People complaining make me think they're trying to wash their hands of any responsibility for their choices. With this change, people should now question whether it's worth getting the Advanced Access or not, dealing with any server issues and bugs, if it's really worth it or not.

[@lyudvig_]

I think a lot of people love drama. It was more like a bug in their refund policy that you can play a game without Valve counting your playtime. I don’t care. I never have, and I will not pay twice the game's price to play it 3 days earlier. I think it’s the dumbest thing to do, but if companies add such tires, then it is definitely the gamer's fault, as there are gamers who buy it.

[@WyvernDotRed]

While I usually avoid Early Access, if it's from an Indie studio which uses the EA period sensibly it can be fun to be part of the development. As an example, I will buy Airborne Empire the moment their EA launch goes live. In this case I have been lucky enough to beta-test and know the game is great already, but without that I already trust the studio for their previous game.

[@TheJoonbug]

Wow that's so generous of you sir, thank you 😊