McDonald's POV: Fulfilling Front Counter Orders

[@StephenPatula]

I apologize for all the cuts-I was trying to limit the kids faces out of respect.

[@myPaPaa]

You can blur them

[@danielmaraczi3383]

DÁNIEL vagyok a

[@wendymarie7151]

I give you so much respect. You do a wonderful job! Cheers 😊

[@StephenPatula]

@@myPaPaaI tried it was awful lol

[@andrewpro261]

@@StephenPatulahow many years did you work at McDonald's

[@deezpleez3832]

You know this guy is a great manager when the ice cream machine at his store works

[@einsp227]

😂😂😂😂😂

[@Thecartersh0w3]

Ofc😊

[@ericshiel]

Stephen is such a good leader man. I love the good vibes, thanking employees, warm conversation, and care for customers. It’s honestly so freaking rare so see someone with even half of this in leadership

[@dougnew8152]

Yes and it beats giving raises, it’s cheaper😂😂

[@velipulla3936]

nah its common

[@RFSpartan]

Dude stop being so naive...he has a camera on lol you think hes going to be an asshole on here to be ousted globally?

[@pietdijkman1980]

I dont think restaurant manager have any influence on salary. But they do have influence on the working atmosphere.

[@wanggang3885]

when a store is run properly these types of videos can serve as one long commercial. I don't even like McDonald's but it's making me want to go right now.

[@TotaIIyNat]

The amount of positive energy from you when you work is honestly amazing! ❤ Much respect for all McDonald's employees 🙌👏

[@ThePsychoPearl__]

We need more guys like this 6:10 🔥🥰

[@RB_2Y]

You just have to like this manager! Always that little extra kind word to their customers, fills fries properly in the package. (I have many times at other McDonald's received too little and really wondered if it really is a medium fries, or small?) Furthermore, always thank your staff and always with that little extra encouraging word. 👍😍

[@cyclopsvision6370]

he's not the manager, he's the owner / operator

[@detsportsfan18]

One of the great things you don't see too often anymore, managers & leaders right on the front lines with the employees, in the trenches side by side, not spending all day tucked in a back office somewhere being not in tune with what's going on daily. A pleasant sight to see, sir, bravo! 👍

[@einarboiii4834]

He's probably doing it for the video though

[@KingMB_XJ_Official]

@@einarboiii4834 No matter the motivation, he's still helping either way.

[@esspanaj]

I’m a manager at McDonalds! I am always on the floor helping everyone except for the last 30 minutes of the day when I have to do cash and restaurant stat updates.

[@Orincaby]

@@esspanajyou’re goated and i wish you the best in your career!

[@fmaaalacmb]

Love how you give over flowing fries. Mine are usually 3/4 or less full.

[@Stretch54449]

I don't know why, but in the videos of sandwich making, the metal tongs being tossed back into the metal holding area is oddly satisfying. LOL Also the bubbling oil when fries or nugs ard dropped.

[@CloudStrife8894]

I Have to say that you and crew were a well oiled machine, The ammount of Respect and Class was amazing, Keep up teh great work :)

[@Kwilson2025]

Wish I worked at this McDonalds. Back in the UK we wear proper uniforms but there it looks more chilled and you guys work well and communicate. Keep it up stephan dealing with front orders and content :) .

[@kolomaznik333]

Not just in UK...

[@amb817]

This was amazing. Stephen, you were hustling and getting all those front counter orders out and then encouraged your crew with what a great job they did 🎉

[@ShaunPuzon]

Wow! @StephenPatula, you emulate such a positive vibe with your customers and crew! I'd love to have the honor of visiting one of your stores in the future.

[@cgraham6]

I have to wonder how many customers recognize Stephen when he's working the front counter.

[@timothyhill1461]

Wow, you are a great boss!! I am also a supervisor, and I think it's so important to tell people good things as well!!

[@Mr_Crypt]

Your store seems like a dream, so clean, fries look cooked to perfection, the bags are in neat piles, you have a person in designated positions. I would love to work at your store instead of mind. Good job on keeping it orderly.

[@tylerpozzi9904]

The people that work here are amazing!!! The amount of positive energy and great communication is why I keep coming back to watch a new upload or older ones. Great job Stephen be well mate!!!

[@criticalcentrist]

The only thing we haven't seen Stephen do is an overnight or closing shift. Help close down/ work an overnight shift pl0x

[@StephenPatula]

I did that for 5 years…. But might need to do it once more for you

[@geekia7622]

@@StephenPatulaI’d be down to see that, it’s always nice to see other people feel the pain of closing. My personal least favorite thing to do is cleaning the fry station because your hands just get caked in oil

[@shotsbywoody]

I really love your videos. Could you please upload more often! 😅❤

[@tommydesimone269]

Reminds me of the movie The Founder, you have to have owners that really care about the business, not ones sitting on a golf course all day

[@MinecraftRedOFFICAL]

Can't take your eyes off when someone work is mind-blowing, and changed how I see "Working" is

[@ManderMurduh]

Watching your videos before I go into work puts me in a strangely good mood. I love how younhigh five people and tell them good job afterward...it feels good after a rush to hear, honestly lol.

[@dolopdieren]

I love the tweet on your colleague's t-shirt. It's so cute!

[@TallMarisa]

OMG the ice cream machine works!!! hahaha just kidding i knew it would!!!🤣🤣🤣🤣🤣

[@corneliusrcrivers5289]

😍

[@keiganthetennessean1796]

1:55 my 8 year old when he wakes up

[@ThePartyyChat]

Why is this satisfying to watch lol

[@gzozgo]

The satisfaction of a job well done is even sweeter when I didn't actually do anything

[@陳泓瑋-u6z]

Stephen is such a good leader man! I Love It!

[@Всёсамоеинтересное-й2л]

3:07 yeah!!!! =)

[@al69420]

Nice positive vibes

[@naurnah98]

Thanks for these videos and for your kindness and hard work ethic we need more of that these days!!!

[@andreytop1gg]

Thanks for more service area content! Do more videos like it, that's my favorite video type

[@JoseLuera2000]

I've been working at McDonald's for the past 6 years on the line, and I love it, especially when it's a dinner rush "holding on this holding on that" it gets crazy!

[@fredstevens129]

I love the way he's filling an order but also puts a batch of french fries in to help his fry cook.

[@nigel8499]

This man is on a Mission! Human multitasking at its very best. Respect!

[@Thecartersh0w3]

Yall are a amazing team I love to see it❤

[@saucgrapes6902]

This is what a great leader looks like. I worked at mcdonalds before and managers either go tell you to go do THEIR job or just sit back and have 14-18 yr olds do it. They get mad if you don’t. See the mcdonalds owner is a OLD MAN and he goes to the kitchen and help love him. Now the co owners they just stand there and watch you. Man to have someone like him he seems like a great vibe.

[@lakersfan5282]

Gives this man the manager raise

[@garricksl]

Support this owner who creates the video,

[@METALLICARULES11]

Manager? He owns the restaurant lol

[@MarsChocolate-gk8tt]

He seems like he's enjoying working and that's cool to see :)

[@heatherh.8746]

I bet your drive thru times are outstanding, seeing your other times giving out food FAST.... Awesome

[@BugbieCBeebies]

I would like to take a moment to appreciate this content. He never leaves us.

[@CherylBlack-s4t]

I always enjoy your video’s! I hope your paying the hard working (show up on time and care about the restaurant) employees well. Not everyone will have the advantages that you have had been bestowed upon you. Remember, without them you wouldn’t be a millionaire, and you can’t take it with you. Xx

[@johnarco1979]

We need more workers like Stephen! Guys a beast 💪

[@kevinkellough6900]

Hi Stephen I like how you designed that store the backend it’s different I have never seen that design before that’s cool

[@groschat5874]

Hello from France, it's nice to see another part of the mcdo Keep up the good work, it's always a pleasure to watch.

[@calelle]

That’s the way to lead the team. Cast that shadow. Encourage, motivate and coach, even if it’s not running super smooth. It will build a sense of let’s push harder. “Good Job” and “High Fives”. I tell my swing managers when the shift is over, thank the team.

[@badcat50gaming91]

This has got to be the only McDonald's that I've ever seen had a working ice cream machine

[@뫼옹옹앵]

Damn, it's a new video. Enjoying watching your videos. I hope you keep going

[@djr1029]

It's great to see a front counter. My local places are just about all kiosks only. Really different than here.

[@Sariadkgal83]

I love how the front is away from the counter, im pretty excited my store is doing some remodeling soon to have a privacy wall for us table people

[@herbertfonzarelli6548]

@6:00 "thanks babe!?”....saucey

[@StephenPatula]

Omg

[@einsp227]

I look around this McDonalds and it’s just amazing what I see.

[@XicedreamsX]

What a positive work environment 😊 lovely to see

[@alanunseld4942]

smooth as glass🙋‍♂️🤜🏻

[@timcraft06]

I watch this after eating it 😂

[@nsxdarin]

How reliable are these machines? Do they break on occasion? Besides the shake machine 😂

[@kanelee16]

PUT MORE CHOCOLATE BRO 😭😭

[@SCMorgan]

It's so easy to eat yet so hard to give it up. I love the videos though!!

[@eunhagloss]

I noticed you used big bags for most of the orders, my store uses small bags for mostly everything like from breaks to just plain burgers. I wonder why you use the big bags for small orders???

[@lightningfan95_back]

Bro I put this on full blast at night and go to sleep

[@FN32DXer]

new stephen patula video W

[@coasterseveryday]

I love the layout of the front counter and front Area of your store, looks a lot better then the one I work at does lol

[@roger0929]

Including not enough seating for their customers?

[@coasterseveryday]

@@roger0929 not the lobby area but where he’s bagging the food. I like how it’s a big square

[@AmericanDegenerate]

I love watching this, because I can't afford to eat the food anymore. Few years ago man, you could get a McDouble, Fries and a large drink for under $5 dollars. Now that same order is $9 dollars. McDonald's CEO is out of touch with reality... None of the Combo Meal should be over $10 w/tax.

[@td7456]

Is there a "hard & fast" rule on the number of napkins given versus the total number of items ordered? I've seen it vary from 0 -12 on my orders! LOL I Love Steven's videos! He's a team builder, for sure!

[@mayramijangos9408]

I like this guy making food

[@jamesguizar3365]

Putting the cups back from the counter. Is that allowed?

[@csl9495]

Hey whats your thoughts on the new Big Mac formula (i know its already been awhile)? I personally dont like it, the bread is just too dry now. Why did Mcd change it?

[@Otw_drako]

You are goated at what you do keep it up

[@al69420]

Goat of farts

[@XxmutedgamingxX]

how old are you?@@al69420

[@loadtoad3357]

Idk why but watching this is very calming

[@Jusader]

Wait a minute, a McDonald's that has a working ice cream machine?!

[@Luhhswype]

What that position called I was trying to get put on ?

[@cgraham6]

Are there that many carryout orders from the counter? I didn't see a single order put on a tray.

[@shannonjensen9754]

He seems like he'd be good to work for. Also he has to be good if the ice cream machine is working 😆

[@giggs-chan2004]

I was there when he was filming

[@手動玩家]

Hi! I'm from Taiwan. I also like eating McDonald's. I can see the working environment inside which is super cool. I wish you a happy new year.

[@SoarThroat-z6n]

6:16 I wish ALL McDonalds in my area would do this. Most of the ones I went to stop on the first scoop.

[@michaelwestendorf9105]

I love this pov front of house more please if you can

[@sirgigglez]

i ate 2 mcgriddles this morning for the first time in 19 years. it was bussin! 😋

[@christopherfields9785]

I knew y'all ice cream machine worked. 😂😂

[@barbarawilder2956]

How nice that he says "guest" instead of order or number.

[@julienielsen4462]

Sound like someone who was in the military. Good job, never hesitated.

[@HEROhacker101]

Gonna be working at McDonald's in 2 days, so grateful for your videos, giving me a heads-up on what to do 😅

[@viviankint2160]

How's it going. I work at McDonald's too.

[@butterflyfam2522]

Ngl, those french fries look extra yummy right now. 😂 Idk if it's just me or my pregnancy talking, but dang! 😋

[@amitzohar42]

How do you know what to pack? And when you're making sandwiches how do you know what to make? (In other words, where do you see the orders?)

[@YourblacklmfaoL]

Everyone has screens you use a button to push it out on the screen and a button to clear it when you're done with that order

[@jared_gon]

what are you using to film?

[@lisakane6708]

The McDonald's i work at has t-shirts with the McDonald's logos on them

[@KGE-livE]

OMG your ice cream machine works!!!

[@g-bgcg]

I love watching these videos however back in the day we were never permitted to have a broom/dustpan and/or mop/bucket up front where the customers ordered food. I noticed this is several videos. Also, We always had someone at the fry station to keep the fries coming hot and fresh vs everyone having to fend for themselves. It’s the little things that are tended to that keep the customers coming back even if at a fast food restaurant.

[@kernelcaptinn6784]

Thanks for the videos man!

[@zducky_1]

new restaurant? i see the layout is a bit different from most videos. edit: i also want to thank you so much for your videos; you inspired me to work at mcdonald's and you practically taught me everything i needed to know working there

[@StephenPatula]

It got remodeled in December!

[@insideoutsideupsidedown2218]

Yeah, the days of 6 registers are long gone. Controlling food costs have taken precedent on speed of service. This current model in no way can mass produce copious amounts of food for a large lobby of people or a have cars get through the drive thru in a quick fashion. That is just the way it is.

[@roger0929]

All the McDonald's in my area have been like this for 2-3 years. So cold, sterile, and unwelcoming that no one wants to eat in them. I guess that's the point; make the customers use the drive-thru so you don't have to pay for cashiers or to clean the dining room. McDonald's went from having some of the fastest drive-thru service times to the worst.

[@giggs-chan2004]

It was crammed like a box, but the fountain drinks were still there!

[@johnsoulier9046]

Great idea with the receipts Actually stupendous idea

[@caseywilson812]

I enjoyed the breakfast to lunch switchover, maybe more of those?

[@jeremiahwilson-blue9806]

What you do is so awesome

[@genuEngine]

make sure you forget the straw lol

[@spicyminaj]

素晴らしい👯‍♀️ ポテト食べたくなったよ🤷‍♂️

[@MattRobloxYT1]

This makes me hungry.

[@evileyemcgaming]

Wow ice cream working lol

[@DieseDesiree]

What‘s going on in your restaurant during Super Bowl? That would be interesting to see next week 👀

[@adamm6711]

This is oddly satisfying!

[@StuAnderson90]

Hey What happened to shout out from the last video

[@StephenPatula]

OMG I forgot all about it!!! I had it recorded and everything!!!!! I’m going to try to post once a week so I will build a routine with it 😃

[@うどん]

あなたの仕事は丁寧で見ているのが楽しいです