McDonald's POV: Running for Drive-Thru

[@jdwilliams8864]

Very interesting to see the behind the scenes with how McDonald’s keeps the flow of cars moving with the drive through

[@ca24denyt5]

You keep in mind he keeps his stores well run and trained, at the place where i work some of the kids my age are incompetent

[@jerjameswoj]

Yeah this location looks very clean and efficient. Good leadership. This is definitely not a typical McDonalds..sad to say.

[@dieseldabz7104]

​@@ca24denyt5Most not some

[@travislewis-anstis1142]

As a maccas employee in Australia it’s a lot more difficult and busy for us depending on the day and store

[@Sheahova]

keep in mind he also runs stores that have 1/5th of the customers as a typical city

[@davidpippin3460]

So interesting to see a worker who cares about providing good service. Just watching how you pack the orders properly gives me hope for the future! Keep up the great videos!

[@blight6972]

Hes the owner

[@Matthew2077]

@@blight6972 yeah this guys making bank off his business so of course he cares he's not making 10 bucks an hour like everyone else

[@ballerbscott]

Don’t have hope he’s a rare breed one of a kind and the owner. So many kids don’t work like him. All goes back to lazy parenting.

[@Danny_Macc_]

Ofc he's going to pack everything properly for a KZbin vid. Be interesting to see what the night shift is like behind closed doors 😏

[@dieseldabz7104]

IT'S AS FAKE AS MCDONALD'S BEEF AND DONE SO HE MAKES MONEY OFF KZbin VIDEOS WAKE TF UP PEOPLE

[@DKKatano]

Your videos have shed light on how demanding a job it is working for McDonalds. Because of that, I today said "Thanks, you're all doing a really great job". You should have seen the youth worker, it made her so happy, she said thanks, smiled and yelled I should have a great weekend, when I was on my way out. "You too, and keep that smile, it suits you" I yelled back, it made her smile even more. Just a few words, can have a hugh inpact on another persons day, and it was clear my words made her day better. :) So thanks to you Stephen Patula for sharing. :)

[@dieseldabz7104]

Demanding? You kids don't know what REAL work is😂

[@alexanderpalacio479]

Why you cry?@@dieseldabz7104

[@Beepsow7428]

he meant that it's not as easy as some people think it is, but its really as hard as you make it you could just choose to not do anything@@dieseldabz7104

[@RestoJeep]

this is my life 4-5 days a week and I still find it satisfying to watch lmao

[@joshualowe7376]

This is my favorite video you have ever released. The effort and care that is shown in each stage of the food preparation operation is freakin tremendous!

[@Beepsow7428]

yeah esspecialy how he packs the bags so al my fries dont fall out

[@mosesbrown4347]

This shows how hard these people work so we can get in and out of a drive thru. GREAT video! I have to say, that looks like a VERY busy location, and he really seems to have a great staff. Everyone is busting tail and with a great attitude. Hats off to you Stephen.

[@Anarchist86ed]

I went by my McD's yesterday. It was 57 degrees outside. That first feel of fall, the crisp clean air. You can smell the fries from a block away. That hint of salt as well. In the Summer it just smells like everything's on fire. But a McD's in early fall is amazing. And then you get that aroma of cheeseburger as well. I know it's absolutely horrible for your body, but that's a smell ya just gotta take in.

[@BADMAN9K]

fattest comment i have ever seen

[@laurelbakker]

Nice! Where do you live? (not specifically/literally, of course!) It's still Hotlanta in GA.

[@Jax-rc7dq]

@@laurelbakker Houston is still the devils asshole lmao

[@DJ-iu5bb]

Can't relate I mean it's been cooler here in SC but not quite fall that last Hurricane we had did make it feel like Fall time tho

[@Anarchist86ed]

@@laurelbakker Illinois.

[@cherihazeleyes]

Great work and attitude!!!! I could literally watch this mesmerizing glimpse in to your day all day!

[@manifestationnation]

4:38 COOCHIE SCRATCHIN

[@tucker.84]

Some people have no manners in public 🤢🤮

[@Art-ms1ww]

yo she pick the over sized CamelToe

[@hertechprep]

omg! noooo 😂

[@22seanmurphy]

I put me off my dinner awww smelly fingers and then she will pull the door open to leave 🤮🤮🤢

[@naufalhakim2706]

damnnn🗿

[@Explorerda]

0:44 What a save!

[@projaygames]

I love running, my favorite thing to do during a rush.

[@pirategamer6630]

Same

[@geekia7622]

Just finished a busy day of running for drive through, it’s probably one of my favorite positions because it keeps you nice and busy

[@matsumon11]

To all McDonald's workers, Your smile and service spirit always make our customers happy. There are busy moments in the fast food industry, but you guys are always prompt and helpful. We provide delicious food and bring smiles to many people. The work may be difficult at times, but your contribution is significant. We appreciate your patience and providing a positive experience for our customers even during busy lunch and dinner hours. At every moment, we remember your efforts. Thank you for your hard work and please continue to provide us with great service. You guys are truly valuable.

[@chesleycharlenesvlog5831]

Thank you have a fantastic day

[@Peter_Media]

Great content. Thanks for letting us know what is happening behind the scenes. There were about 12 cars deep at my local McDonald's drive thru during the dinner rush the other night. You guys must be under a little bit of pressure to speed things up and trying to get the line moving during the lunch or dinner rush.

[@nicholasclark241]

He need’s a video during lunch or dinner rush hours

[@doctor_matrix1011]

I work at Polish McDonald's for almost a year now. It's so fascinating to see how you guys work. I must admit that your menu is way bigger than ours haha. Keep up the great work!

[@Beepsow7428]

yeah at mine there is like 2 special items and thats it

[@younggunskills]

I work for them in ct and we don’t have gravy biscuits I would like to try them one day😭

[@channel-7848]

THREE napkins? Woah there bud let's not go overboard!

[@freedomfan4272]

Sometimes it's none that's why I always have extra in a door pocket.

[@weszyrosa2563]

Qual seria a quantidade suficiente?? Tnkd bro

[@cgraham6]

I miss that table action, but it’s good to see everything from a different perspective.

[@CameronJP]

I wouldn't normally work for a McDonald's. If I do it would be one of Stephen's locations.

[@some1funny28]

Mad ups for hard working people! Thanks for what you do!

[@truck_dude]

I did my training yesterday and I got to do the bagging and gave out food to customers and curbside, pretty fun. Excited to see what I have to do next on my next training (sunday)

[@Its_crazyadamla]

Fastest mcdonald's i have ever seen

[@myPaPaa]

WE NEED A HOUR LONG VIDEO

[@creeguyvernon]

Hour long video of making bergers , filet o fish and french fries

[@Supreme-Fishy]

4:22 - 4:23 - 4:24 - 4:25 7:01 - 7:03 Loved the way the staff greeted the customers

[@deside4952]

Stephen, you are a great inspiration. I work at McDonald's and it's really refreshing to watch your videos

[@itsOasus]

Nice save on that McMuffin!

[@adamc9969]

Your videos are addicting to watch and you’re positive attitude is inspiring

[@mb7290]

I worked for McDonald's for 5 years (in the UK from 2010). Fascinating to see the exact same job I did (wasn't a manager, but worked late often so I would run it most shifts), in a different time and place! Great content man! Very funny seeing the comments saying how much care you take, not to say you don't of course, just how I remember it becoming second nature. Like you do it so often it's muscle memory more than any conscious thought!

[@sergeantwilliams8185]

I love how you take pride in what you do.

[@thesheriff5091]

These vids help me in the work environment so much

[@butilkaroma]

4:38 OMG

[@nycdan95]

4:40 she scratched her cooter 🤮

[@pirategamer6630]

😂😂😂😂😂😂😂😂😂😂

[@Digitalgems9000]

LOL

[@sadguy...]

Lol

[@inspectorgadget346]

I just saw it. She wanted the McCheese

[@braydensollie8823]

Y'all really try to notice the smallest details

[@zechridoes2736]

I watch you after I spend 5 hours cleaning and I find you videos soothing to watch

[@bendierking6986]

Does the size of the order determine how many napkins you give out? Or are you only supposed to give out x amount? Are there times when it’s extremely busy and just throw in a large handful to save time?

[@PrincessOye22]

It depends on the items in the order! At multiple stores I've worked at, it's one per 'food' item or ice cream product. So if you get a Big Mac meal, you get two napkins, one straw, and if you want want ketchup, I believe it's 3 packets for a medium fry. But yeah, when it's busy you might just grab however many feels okay.

[@thedoghouse4203]

That also depends on the franchise the 1 ibwork for its napkin per item. So a big mac meal would get 3 the dipping sauces don't count tho

[@ErrorPro]

For the McDonald’s I worked at there’s a number on the bottom of the bag and that determines how many napkins you get no matter how many items you have. You can see the number in this video lol

[@DANCERcow]

I used to work at McDonald's for 7 years as drive thru order taker for 90% of my working there. I ran for drive thru and counter a few times. This is honestly quite nostalgic and makes me miss working there lol interesting

[@elliot8737]

We've all had a job doing something in the lines of customer service. Good service = solid, loyal, returning customers. I worked at In-N-Out for 5 years. The systems restaurants have are dialed in! Cool to see all different spectrums of systems that all work great and are all around the same concept. Good customer service and kindness. Going that extra for anyone who uses your service. Great job. Now I want some MC D's!😂

[@Nedmarx]

Is there a reason that ketchup isn't automatically added to the bag when a customer orders hash browns or french fries?

[@MichaelSpears-ds8rk]

I work at Chick-fil-A, you do not get ketchup unless you order it

[@m00ndawg]

Sticker those Frappes Patula!! Haha

[@YourAnimeOtaku]

I remember working at mcdonalds and having to learn the register. As a person with serious ocd, i hated the register U.I. it triggered me so much 🤣 i work at wendys now, and even though i hate their register U.I. as well, im more accustomed to it and got used to it faster than mcdonalds. What i prefer at wendys over mcdonalds is just working there is more simplistic. Mcdonalds felt more complicated to me in many ways. Wat i also prefer at wendys is that everyone gets along day one. I remember working at mcdonalds day one and managers are yelling in my face if i screw something up or am confused on what to do since i was new. I didnt feel welcomed or didnt feel like my coworkers cared about me nor tried helping me, so i immediately left. My mcdonalds experience was not so good and will never work for mcdonalds ever again. Wendys i just feel like im needed and wanted everyday. Name a job where everyone calls out your name at work and welcomes you and wants to talk to you and have a good time while working? Its rare to find places like this to work. I keep coming to work because of these people, i dont care how much i make. If the people that work with you are amazing to work with and get along, theres no better place than that you should work. I know its ok not to like your job, but id rather be in that fun work environment because thats what makes me keep going everyday, otherwise i would hate my life.

[@Constantino619]

I like how at your McDonald's everything is so closed together. I worked at McDonald's for a while and the store I was at everything was spread out spaciously since it was a big store with 2 ice cream machines and 2 mccafe machines one for drive thru n other for FC. Watching many of your videos makes me miss working at McDonald's but I'm glad I'm not going through that craziness and madhouse (in a good way) cause the location I worked at was busy as it can be. If I remembered correctly the staffing for Breakfast was 12-14 for Service and 7 for Grill with Lunch 16-18 for Service and 8-9 for Grill. I enjoyed working overnights because it was a whole different world especially Friday/Saturday and having a crew of 10-12. . . By any chance does any of your stores do 'HHOT' in the drive-thru closing the 2nd lane during peak?

[@陳思廷-r8j]

For first sight I thought that I am in a simulation game😂

[@陳思廷-r8j]

Because it just look like that

[@dotsondotson]

Finally, get to see the drive thru with stephen now!

[@Invisible_Socks]

4:34 MAN I am glad you didnt show her face YIKES - (I am talking about what she does to her pants LOL)

[@hertechprep]

😂😂😂

[@kyle6685]

Crazy that here in Australia we have exactly the same bags , trolley, running set up, everything

[@deniciarodriguez2754]

Damn you the man here fast get from a to b to c in the back of a dude you got skills love your KZbin show

[@saintsinner7565]

I could NEVER mentally do this job and I have so much respect for ppl who do

[@kylebroussard6826]

I love the drive-thru videos Stephen.

[@daisybee1439]

This man is very efficient at his tasks which is refreshing to observe. Kudos to him.😀😀

[@Blitz-_]

I love the vids Stephen Patula!!

[@Oh_You_Know_]

Man time must FLY when doing this

[@misturmoogle]

I worked at McD's from 2003-2005, started as a crew member and worked my way up to a Shift manager. It crazy seeing how little has changed from back then, even the mannerisms are similar. I love watching the lunch videos because its all the exact same as well. It's awesome to see again

[@JeffFrmJoisey]

Love these vids!! I find them fascinating!!! You have to show us what that keyboard and its screen do (please)!!! TBH, I almost feel I could work at a McD’s just by watching and learning from your videos!!! Maybe Corporate should consider using your vids in training material.

[@shioq.]

4:38 - 🐫😱

[@Mrwoodywoodpecker22]

i love how he does the M with the chocolate syrup I loved Mc Ds

[@DRAG0N1012]

I LIVE IN SERVICE this part is actually my favorite if I had to pick one spot. Now I’m a manager trainee I hopefully start my classes tomorrow well at the time of typing this later today. I’m soo excited I’ve been with McDonalds 8 months. I’m gonna love that pay bump.

[@hoIycow0]

Just like uncle lee said, there is nothing happier than a loaded mcdonalds bag.

[@artistlovepeace]

I love to see your documentaries. Real life! Cinema verité. The brilliant day in the life. Great channel. I love the efficiency, the systems and the processes.

[@ChrisWilliams90-09]

Working at McDonalds from 2011 to 2014, this makes me feel like I went into a Time Machine, except this restaurant is much bigger.

[@mister_kos]

@4:38 WTF? 🤢🤮

[@kimjongun1]

It's seriously impressive how everything at any McDonald's is standardized from what bags to use for what items, amount of napkins each menu item gets, number of sauces to go with each order, where to place the sticky receipt displaying order number on the bags. This isn't just placing items in bags but memorizing all the above, additionally as a supervisor you keep your eye on both drive through windows (customer wants a refund while in drive-thru? Call a supervisor) and front lobby (Sweet tea is empty? Have your designated person fill/make more) and so many more.

[@Bryan_USA]

rockin' it ,as usual! 🎸🔊🍔🍟🥤

[@chuckmvs]

What a huge difference from when I worked at McDonalds back in the 70’s🍔🍟

[@1792dt]

that lady doesn't need cookies and cream pie.

[@RenegadeX28]

The panic when the sandwich almost fell.

[@gsal1582]

wish all mcdonalds were like yours!

[@たろー-g6s]

最近就活で忙しくてバイト（マックで働いてます）に行けてなかったのでこの動画みてマックの雰囲気どんな感じだったか思い出せるのよき

[@td7456]

Great video, please tell your NE Ohio franchise folks to add napkins to our orders! Sheesh! LOL

[@AzaldiAlazizhartono]

I love to hear the asmr of the packing it's just feel kinda relaxing

[@Invisible_Socks]

is it true that the cowbell alert thing is to notify people to drop fresh beef for a QPC?

[@nashthompson2713]

The fact that someone them the recite and screamed at my local McDonald’s vs this AMAZING

[@kevinsnewslotchannel]

It's a Good Time for the Great Taste of McDonald's

[@scotto3826]

Based on how well this McDonald's is run, there is little to no hope for the one near me, it's a complete disaster! Great job Stepehen on both how you run your restaurant and the videos! Total professionalism!

[@wickedwilliwonka]

What does the cowbell mean? Nice video as always, thanks a lot!

[@boolin_bently_]

someone order a quarter pounder

[@pirategamer6630]

It's the QPC noise.

[@sadams12345678]

@@boolin_bently_ I think during breakfast it means an order for biscuits and gravy (i.e. gravy biscuit), but I'm not sure.

[@pirategamer6630]

​@@sadams12345678Cowbell doesn't go off during breakfast. Cowbell only notifies the grill cook to drop 4:1 meat. Biscuits w/gravy will pop up already on the assembler/iniator's screen.

[@sadams12345678]

@@pirategamer6630 Sorry, my mistake, I was going by a comment somebody else had made in another one of Stephen's videos. Also 4:1 during breakfast?

[@happyperson7663]

Do you guys not have the Big Breakfest at your location? I don't think I saw any

[@pirategamer6630]

He does. He had a video where he made 21 of them.

[@lemaanru]

i love your videos stephen! a hug from argentina :)

[@lyonsdavid]

0:45 Nice Save! 🦸‍♂

[@tim--zombie7562]

Great team work everyone

[@pcpxbotendorastermace9948]

He`s showing us the art of packing for our food.

[@thedoghouse4203]

Good to see u have the OG ice blend machine. We got the new 1 which is slower and breaks down more often.

[@chrispasini5870]

I enjoy these behind the scenes look at mc Donald's

[@Str8ChillinOfficial]

This has to be the most efficient McD's that exists

[@telletran2558]

Mad respect for you and yours!

[@Ddgi-u73]

I've eaten at some poorly managed Mcdonalds with horrible tasting food and slovenly staff. Clearly, this isn't the case here. Keep up the good work.

[@hodges-hg6ck]

Thank you for putting in napkins. My MD skips them almost 1/2 of the time.

[@Cowboytje]

That sounds of de bags, delicious sounds!!! #asmr

[@Samsung20418]

This Is Very Interesting To Watch How Everything Works Behind The Scenes. - Watching From North Carolina

[@catviolentred3129]

that one lady who was ordering a large iced coffee... pinched and itched her fanny.... lmao

[@MrDirtynewyorker]

4:38 ahahahahahaha damn!

[@kernelcaptinn6784]

Good stuff as always!!

[@gummigoo2011]

4:37 😬

[@jaklg7905]

Our local McDonalds is always busy, and yet the fries and nuggets are ALWAYS cold.

[@lightning5273]

What do you do with "extra salt" for fries? I had this order and overheard it in the back. The manager said to include a salt packet, but nothing was done. lol

[@dorime-p4b]

The man singled handedly improving mcd's pr

[@freedomfan4272]

He does own 2 locations lol

[@ToastedCrumpy]

I don’t know what these videos are doing to me, but I’m very hungry right now and want a hash brown.

[@Kennady_imtootired]

Literally

[@bccnmange]

You take counter orders? Ours are kiosk and app order and cash pay at the counter after it's placed.

[@dangerwooah]

seeing the oder screen thats behind the counter was really cool :)

[@justinreyesv]

What camera do you use?

[@shanehess8950]

Keep the videos coming

[@patrickreyes4471]

Nice to see where the food ends up after you fling it to the side.

[@deaddrink9150]

Everyone seems they are having good time. You have great culture there .

[@h011yw00d]

Seems like you shouldn't close/crease the bags because the drive thru person still needs to double check to make sure it's the right order before giving it out? I think all the orders should have a sticker printout to slap on the bag to make it convenient all around. Then the counter or drive thru person can just look at the sticker on the bag to verify.

[@thedoghouse4203]

We have an accuracy policy typically known as ask ask tell. Where we verify at the speaker the rider is correct at the cash booth b4 u pay and at present whee we read the 1st few lines of our screen b4 handing the order out. We can also print out an order receipt like fir counter to put on the DT bags