Stewart Golf Q Follow - Full Independent Golf Trolley Review 3 months in.

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Peter Rattray

Peter Rattray

Күн бұрын

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@chankang1303
@chankang1303 3 жыл бұрын
Thanks so much for the thorough independent review. I had concerns about the value i'd get since I'm in the US and may have limited usage since many courses require carts. The couple of areas your reviews covered that really helped were: 1) Putting a non-Stewart bag on the trolley - most other videos used as stewart bag. 2) The abundance of footage of you walking the course using the follow mode. Particularly helpful were the up hill, down hill and walking path footage. It showed how the trolley would handle those situations. Thanks again mate.
@peterneedham1096
@peterneedham1096 2 жыл бұрын
Great series of reviews Peter, I watched all 4 then went out and ordered the Q10 Follow, arrived the next day, ordered cup holder, brolly holder and the towel clips too. Will be out playing on Monday morning with friends, bound to get some stick but can't wait. Thanks again for all the tips and tricks, hopefully will let you know how I got on.
@petermrattray
@petermrattray 2 жыл бұрын
Nice one - enjoy the maiden voyage 👍🏻
@bettybonareri5
@bettybonareri5 3 жыл бұрын
Thanks for the review. I think I’ve watched all your reviews… still waiting for my Q to be delivered! I’m fully loaded with info thanks to you😌
@petermrattray
@petermrattray 3 жыл бұрын
Thank you! Hopefully the wait isn’t too much longer!
@jrodd0077
@jrodd0077 3 жыл бұрын
Peter, I have been loving your reviews on the Q, so much so that I have placed my order last week. Unfortunately it’ll be six weeks delivery to here in Toronto Canada. PS I don’t like it I’ll know who to blame 😀kidding😀 Ty again!!
@petermrattray
@petermrattray 3 жыл бұрын
Ha ha… I should be on commission for these things. 6 weeks is good considering it’s 12 weeks for one in the UK just now. It’ll feel like a long wait, but hopefully be worth it in the end. In the UK we get a 28 day money back guarantee if we don’t like it - although I’m not sure if that applies internationally. You ‘will’ love it though 👍🏻
@tomhenry7535
@tomhenry7535 3 жыл бұрын
Thanks for all of the great reviews mate……taking mine out for it’s maiden voyage today!!!!
@petermrattray
@petermrattray 3 жыл бұрын
Nice one! Hope it goes well and meets your expectations!
@phillipwhite3518
@phillipwhite3518 3 жыл бұрын
I’ve got my Q follow only had it a week and love it great piece of kit
@petermrattray
@petermrattray 3 жыл бұрын
Glad to hear it!
@P12NCE
@P12NCE 3 жыл бұрын
Watched all the reviews back to back and they have definitely steered me (pardon the pun) towards the Stewart golf trolley. I’m debating the X9 follow or the Q follow. After the reviews I think I’m leaning towards Q. Thanks again great review
@petermrattray
@petermrattray 3 жыл бұрын
Glad to hear they were useful. Shame about the 12 week lead time on a Q Follow… the season will be almost over by the time it arrives!
@P12NCE
@P12NCE 3 жыл бұрын
What’s it like in the winter? Do golf courses stop them during the winter in favour of push trolleys? Obviously you haven’t had the Q for the winter so a general question
@petermrattray
@petermrattray 3 жыл бұрын
As you say… I haven’t had the Q in the winter yet, but I can’t imagine it’s much different to my previous trolleys. I bought the hedgehog wheels many years ago as they’re supposed to be better in winter. They certainly give the trolley more grip, but at the same time I feel the aggressive steering and spikey wheels cause damage to the turf. My course doesn’t have many steep hills, so I tend to stick with the normal wheels. It works fine on them. If it struggled to get up a hill, then I’d give it a bit of a helping push! I believe some courses have a requirement for hedgehog wheels on trolleys for winter use… but mine doesn’t.
@brad9406
@brad9406 2 жыл бұрын
Really helpful thank you. Bought a q follow
@barneygermany530
@barneygermany530 2 жыл бұрын
Own the X9 Remote...yes, the follow is nice, but i'm happy with my. In winter, i take my hands with the remote in the pocket🤷🏻‍♂️ Using the umbrella holder, only when i hit the ball...not when the trolley running. Stewart trolley... yes, like it👌
@mattburford2627
@mattburford2627 3 жыл бұрын
Thanks for another great review. I’ve used mine for 3 rounds now and just to add to your experience for others; 1) a couple of times I’m sure I’ve pressed the glide stop button and it’s not worked, or even once sped up and run in to me before toppling over. 2) Stewart are looking in to the app not displaying a battery percentage for me (apparently a known problem for some people) 3) being new to follow mode it does take a bit of getting used to. I have to be mindful of where I’m walking so that I give posts a wide berth, and look where playing partners are before making any sudden turns etc. 4) grass also collects at the rear of the battery and falls down to the contacts, hopefully this will not cause any damage. Overall a few little niggles in an otherwise great bit of kit!
@petermrattray
@petermrattray 3 жыл бұрын
Glad you've finally got it and are enjoying it on the whole. Thanks for the comments... I'll go back to them in the same order: 1) I know what you mean, but I've always put it down to me pressing the wrong button as the remote is on my belt when I do it. Maybe you have it in your hand though and can actually see what you're pressing? It's great when the trolley tries to mount you though 😂 2) I've heard of many people having issues with the app. I have an iPhone and iPad, and it works fine with both of mine as long as I quit the app and re-load it. Are you on Android or maybe a different version of iOS from me? I'm on the latest software on both phone / iPad. 3) Yes, I completely agree, and think I mentioned that in one of my first videos. You need to give water, bunkers etc a pretty wide line, but you'll soon figure out the limits. You also need to be mindful of crossing in front of people, as the trolley will try and mow them down. Once you get used to it, it becomes second nature though... much like using the remote. 4) I haven't had much experience with this - but most of my rounds have been on dry days. Apart from a little dust, the trolley is generally clean. Having no air guns at the golf club for cleaning (COVID) is a proper pain in the backside.
@Simon-hz3vt
@Simon-hz3vt 3 жыл бұрын
I have had mine 6 weeks and have the same battery / app connection issue Matt, as I suspect many others have. It's been back to the factory once to be tuned but has dropped out again, irritating, but when it was briefly working I saw it had done 36 holes of our undulating 6500 yard course on only 50% usage - impressive. However I bought it so I'd KNOW for sure I did not have to recharge the battery between 2 or 3 rounds. Hopefully a fix arrives soon. I have to kneel down and blow the crud out of the battery connectors before I plug in but it's easily done. Other than an annoying lack of extras - e.g. no drinks holder or umbrella holder for 1,700 I'm very happy with my first electric trolley. Cheers Peter for all info.
@petermrattray
@petermrattray 3 жыл бұрын
@@Simon-hz3vt I wonder if it’s something to do with the revision of battery? I know there were lots of people delayed as Stewart were having difficulty getting batteries. As long as the app has been quit properly before opening, mine always works. I charge mine after 2 rounds, but know I’m safe in the knowledge that if I forget, I can still get another round out of it! Hopefully the issue is fixed soon. Disappointing that they’ve had it back to fix it and not managed though.
@paulessom1926
@paulessom1926 3 ай бұрын
Great review, very detailed. Thanks.
@marcthibault896
@marcthibault896 3 ай бұрын
I can speak to using a stand bag with the Q Follow and my answer is, don’t! My Sun Mountain bag was all over the place on the trolley and my large Mizuno stand bag took a serious beating. I just purchased a Vessel cart bag and hope for better luck.(I believe Vessel is who makes Stewart’s bag)
@jimlock6152
@jimlock6152 3 жыл бұрын
I found playing Moffat with my brolly in the adjustable holder the trolley very nearly toppled backwards.. brolly was not open at the time as I don’t usually travel with the brolly open on the trolley unless I am under it… and Moffat has a few very steep climbs.. I have a little issue with mine when I turn left it’s a far noisier click coming from the motor than when I turn right.. I’m going to have to phone up and get some advice from Stewart customer support team.. I really like the iPhone app for letting me know how much charge I have left… would I buy another carbon version? Certainly not because my carbon came off on a little bit of the wheel guard.. when I sent an email with a photo of the scrapped bit… they sent me a link for to buy two replacements.. 🤦‍♂️ £50 plus postage…
@petermrattray
@petermrattray 3 жыл бұрын
A brolly is going to add extra extra weight to the extremity of the trolley, so is going to cause a bit of unbalance. You can see that in the 20 seconds of my video with the umbrella up that it wants to lean on the rear stabiliser when turning etc. I think using the umbrella holder either in Follow or Remote would not be recommended due to the weighting / unbalancing of the trolley… but I also think that a big gust would probably cause the umbrella to fly out of the holder (only held in by an elastic strap) rather than tip the trolley or snap the handle. I can’t remember which way it is, but you can see in the ‘glide steering’ bit of the video that one of my motors clearly turns faster than the other. This has been the same with all my trolleys - they tend to steer slightly better in 1 direction than the other. Yes, for me the carbon is an unnecessary expense. I’m glad I just paid £100 for it. It does look nicer… but I’m sure wrapping or hydro dipping the black ones would be a much more cost effective solution if you really wanted carbon (or something else).
@deadeyedetailing1057
@deadeyedetailing1057 3 жыл бұрын
I watched your very 1st video and knee i wanted a follow since then but could not justify the price and also the wait so looked at second hand X9s. Well today i baught a 6 month old Q Follow carbon with bag, hedgehog wheels, drinks holder, ball holder, adjustable umbrella holder, wall mount for the total price of 1300! Woop woop
@petermrattray
@petermrattray 3 жыл бұрын
Wow… sounds like you’ve got yourself an absolute bargain there - and sounds like someone else has lost a load of money in 6 months! Did they say what their reason for sale was?
@deadeyedetailing1057
@deadeyedetailing1057 3 жыл бұрын
@@petermrattray his wife has been diagnosed with a serious health condition so he is not palying golf much now. Hes on the committee of a very prestigious golf club and a very nice man indeed. I do have a question for you. So the stewart golf tour bag comes in at 3.8kg. Mine comes in at 4.1kg. With absolutly noting at all in there just my clubs the total weight is 17.5kg, thats no balls, no tees, no nothing. Even if i used the stewart golf bag id be way over, even if i used my other bag that comes in at 2.5 kg with balls, towel etc etc its still 17.6 kgs thats with the very bare minimum in there. Im carrying TSI3 driver, tsi2 5 wood , taylormade 3 hybrid, new t200 4-pw (4 iron graphite shaft) and a 52, 56, and 60 plus a ping answer 4 putter. Dunno what to do!
@petermrattray
@petermrattray 3 жыл бұрын
According to the Sun Mountain website, this years version of my bag weighs 2.7kg. I’m 13.7kg all in. That’s driver, 3W, 3-PW, 50 / 54 / 58 wedges and a putter, waterproof trousers / jacket, zip up jumper, ~15 balls, 2x 600ml bottles of water, ball retriever (water hazards), power bank (for my handset if it dies), various hats and gloves, sunscreen, insect repellent, big towel, trolley umbrella holder, range finder… and the bag has full length 14 way dividers! I got new shoes the other day and took my old ones in my bag just in case they weren’t comfy - and I was still under 14kg! Not sure how your stuff can be so heavy?! I think you might need to get the scales out and see what’s causing the issue, as something must be excessively overweight.
@deadeyedetailing1057
@deadeyedetailing1057 3 жыл бұрын
@@petermrattray i had to take so much out of it. Spoke to stewart today who said they havd never heard of it. I had the bag on the scales on its own and it was 4.1kg, with clubs alone (new T200 irons, driver, 5 wood, putter and 4-pw with 52,56, 60 its over 15kg! Its a little poor when moto caddy abd power caddy are 20kg limits if im honest
@matthewtheriault6251
@matthewtheriault6251 3 жыл бұрын
Good thorough review Peter. My qfollow has shipped and is expected soon! Hope it holds up to the hype as it is a wee bit expensive! Thank you!
@petermrattray
@petermrattray 3 жыл бұрын
Nice one… hopefully you love it! Yes, it is expensive, but it’ll hopefully make your golfing days more enjoyable!
@matthewtheriault6251
@matthewtheriault6251 3 жыл бұрын
Hey Peter, A quick follow up on my experience with the qfollow after just 25 rounds played with the trolley. The handlebars snapped in free wheel mode upon the first time the battery died during my round. In my opinion, they are not made well and will continue to snap due to poor design and the materials used. I'm hoping that Steward Golf helps repair so I can move on from this unit. Can not recommend anyone buying this with these flimsy handlebars.
@stanleyww
@stanleyww 2 жыл бұрын
Hi Peter thanks for your review . Can you leave remote in front pants pocket or jacket pocket and follow mode behaves ok ?
@petermrattray
@petermrattray 2 жыл бұрын
The best place is behind you in the centre of your belt… but in a jacket pocket, or even in your hand works too. It just means the trolley is that bit closer to you, and slightly more left / right depending which side you’ve got the remote.
@dp4295
@dp4295 Жыл бұрын
Great review, well done sir 👍
@jitty79
@jitty79 3 жыл бұрын
Peter Have you had any problems removing the battery I’ve had mine for a few weeks had first round today I had problem taking the battery out straight out the box and also after my first round did you experience this stiffness? Maybe a video showing the removal of the battery maybe my technique is wrong ?? Thanks Jit
@petermrattray
@petermrattray 3 жыл бұрын
No issues at all. Press the button, and it pretty much springs upwards for you to grab. Page 7 on the manual shows you how. stewartgolf.com/media/Q-Follow-Owners-Manual-web.pdf
@Brightyoungboy
@Brightyoungboy Жыл бұрын
Interesting review. Thinking of picking one up for the summer. One concern I have though is that I suffer fairly badly with arthritis and so use a trolley in the winter, how would this trolley cope on muddy ground and tracks and would it be easy to clean? Cheers.
@petermrattray
@petermrattray Жыл бұрын
I played yesterday, and generally play all seasons when the course is open! The trolley generally grips pretty well… but you may find a particularly muddy fairway with a reasonable slope might cause it a bit of problems. You can purchase hedgehog wheels which offer more grip in winter conditions. Cleaning - I generally find giving the trolley a blow with the airlines at the course get the majority of muck off… and then a wipe with a damp cloth when at home. Occasionally, I’ll take the wheels off and do a more thorough clean. It’s quite easy to clean as you can stand it on its rear and clean underneath it.
@Brightyoungboy
@Brightyoungboy Жыл бұрын
@@petermrattray Thanks for the response Peter. Some of the muddy tracks and woodland paths between greens and tees can sometimes clog up my current winter wheels and I was concerned about the underneath of the trolly and perhaps clogging in the small rear stabilising wheels.
@lollylaunder
@lollylaunder 3 жыл бұрын
Thanks Peter for the full review. I ordered mine end of May, original delivery date mid August but now delayed further to mid September due to global components shortage. Thanks for the step back workaround also. Mine is the black edition and I might carbon wrap it myself we'll see. Could you also consider doing a video on how to control it when steering manually from the handle, thanks
@petermrattray
@petermrattray 3 жыл бұрын
The wait is a killer - I bet you’re dying to get your hands on it! Controlling when steering manually using the handle is a simple as pressing forward on the remote a couple of times (to match your approx walking speed) and then guiding the trolley around with your hand. Once done, press either STOP or Glide Stop to stop the trolley. I guess the only variable in that is where you put the handset! Do you keep it in your other hand, or stick it on the handle?!
@markmakkar
@markmakkar 2 жыл бұрын
Hi Peter, would you recommend the X10 follow over the Q follow?
@petermrattray
@petermrattray 2 жыл бұрын
I’m afraid I’ve never used an X10 follow, so I’m not in a position to give an accurate answer. I did have the X9 Follow before, which is much the same though. My reason for swapping was purely for the folding. Personally, the Q Follow fits MY needs better - easier to carry, less space when folded, 36 hole battery with app… but I still think the X Series LOOKS better. Electronics wise, both are the same I believe… so my advice would be to pick whichever one YOU prefer as they’re both great trolleys!
@markmakkar
@markmakkar 2 жыл бұрын
@@petermrattray I’m trying to get some information out of them regarding this, but they keep telling me to download the user manuals for more information. I’m guessing the X9 and X10 have the same footprint in the boot, just trying to figure out how much space it actually takes
@petermrattray
@petermrattray 2 жыл бұрын
All X-Series trolleys have the same footprint - as they all have the same chassis. As far as I’m aware, the electronics are the only significant change over the years. Here’s what I found on their website for the X10 sizes: Folded Dimensions & Weight With rear wheels Height: 32cm Width: 66cm Length: 82cm Without rear wheels Height: 31cm Width: 63cm Length: 82cm Hope that helps?
@paulcarey2697
@paulcarey2697 3 жыл бұрын
I like your videos I’ve them all so far, you mentioned you can check your battery status with the app, I’ve just bought one and cannot get it to pair so I can’t see how much battery is left… any advice would be appreciated
@petermrattray
@petermrattray 3 жыл бұрын
This is how to do it on iOS (iPhone / iPad). I can’t confirm if the Android version is the same as I don’t have anything Android. With the trolley on / battery charging… open the app. Click the 3 lines in the top left corner. Click Bluetooth Connect. It should find your battery. Choose it. From there, each time you open the app, it should show you the battery status. LOTS of people are having issues with the battery connecting, and I understand that Stewart are ‘repairing’ batteries that don’t connect. If you’re having issues, then I suggest contacting their customer support - and your battery may have to go back for an update.
@paulcarey2697
@paulcarey2697 3 жыл бұрын
Thanks for the reply I’ll give that a go 👍
@jimlock6152
@jimlock6152 3 жыл бұрын
@@paulcarey2697 I’ve had my battery back and have got the new update app and it’s a total waste of time.. I’ve sent email after email and have had all the excuses under the sun.. When I first got it back from Stewart it was working brilliantly but only for about 2 weeks.. it’s just a sore head
@nutmegchoi
@nutmegchoi 3 жыл бұрын
Thank you so much for the review. I just ordered mine, so I'm very excited! I was wondering what kind of bag you are using. I was looking into sun mountain c130 cart bag and wondered if it's a good fit with the trolly.
@petermrattray
@petermrattray 3 жыл бұрын
I have the Sun Mountain H2No bag - which is similar to the C130, but will fully taped seams to make it fully waterproof. An essential item for playing golf in Scotland!! Any bag should to be honest. I’d imagine one of Stewarts own bags are the best fit with the ‘key’ on the base, but my Sun Mountain one works really well. No complaints!
@teresakroll7297
@teresakroll7297 3 жыл бұрын
Mine is arriving tomorrow. Can’t seem to find any video’s showing how to take battery out. Can you show that?
@petermrattray
@petermrattray 3 жыл бұрын
Nice one - you must be excited! I imagine you’ve probably already got it, and figured out how the battery goes in and out by now? A simple process of pressing a little hidden button at the end of the battery (trolley handle end) and lifting it out. Really easy to come out, and just as easy to go back in - just make sure you place it in and don’t drop it in!
@arisarenas8635
@arisarenas8635 Жыл бұрын
Thanks Mate, very informative 👍!!!
@lvond555
@lvond555 2 жыл бұрын
What version of the battery app do you have? I can get mine to connect, but it only displayed level the first time. I sent in a ticket with Stewart and they said that they are aware of the issue and are working to fix it. They don't have a timeline on the fix.
@petermrattray
@petermrattray 2 жыл бұрын
I have version 1.3.7 on my phone just now. To be honest, I never use it anymore, so I couldn’t even tell you if it still works. (I’m away for New Year, so can’t even test it). I know that if I charge it after every second round, I’m in no danger of the battery running flat - so that’s what I do.
@cherylepodgorski9686
@cherylepodgorski9686 2 жыл бұрын
Hi, Peter, I bought the Q Follow based on your very thorough reviews and LOVE it, so thank you! It worked great for a few months, but lately I have been having trouble with it in follow mode where once or twice per round it just abruptly stops after having followed me perfectly fine for 30-50 yds. It will not resume follow if I get closer, but it will respond from afar with the remote buttons. Both blue lights are on. I have contacted my distributer and they are going to send a new remote, but I am concerned that it's possibly a problem with the cart itself. Do you have any thoughts or suggestions?
@petermrattray
@petermrattray 2 жыл бұрын
I’m glad you found the reviews useful, and am glad you love the trolley too! I had a similar issue with my X9 Follow… in that sometimes I’d look round and it was 200 yards behind me on the fairway. I never figured out what caused it - as it would happen 2 or 3 times in 1 round… and then not again for 5 rounds. There was no rhyme nor reason. Thankfully my Q Follow doesn’t have the same issue. I assume when you’re referring to your distributor you’re not in the UK? It sounds like they’re trying to help, and a new remote may be the solution. I guess all you can do is try and see? Sorry I can’t be any more help than that…
@cherylepodgorski9686
@cherylepodgorski9686 2 жыл бұрын
@@petermrattray Thank you - it helps to know it happened to you too! Yes, I am in the US. The intermittent nature of the problem is befuddling.
@jitty79
@jitty79 3 жыл бұрын
Peter Great reviews !! Will you consider selling /giving away your spare carbon bit !! I’m still waiting for my Q it’s on a insanely long lead time
@petermrattray
@petermrattray 3 жыл бұрын
Thanks… I had to send it back to Stewart I’m afraid. They gave me a freepost label to return it.
@jonathanbrown9245
@jonathanbrown9245 3 жыл бұрын
Great Review thanks mate, 6:35 I've had my X10 Follow for years and never noticed this glide function, I'll check on my next round if it has this function like the QF. Was hoping this newer model would be smaller, but seems not small enough to justify replacing my X10F?
@petermrattray
@petermrattray 3 жыл бұрын
The X10 follow came out this year - a few months after the Q Follow. Is it an X9 Follow you have? If so, it has the glide steering too. The Q Follow is a lot smaller when folded up than an X series trolley.
@kevgiles4645
@kevgiles4645 3 жыл бұрын
Excellent review Peter.. thanks very much for this 😎
@petermrattray
@petermrattray 3 жыл бұрын
Thank you! Any closer to pulling the trigger on one?
@kevgiles4645
@kevgiles4645 3 жыл бұрын
@@petermrattray yeah mind made up, going to do it today. Such a pity its a 12 week wait though.. i should have done it at 8!
@petermrattray
@petermrattray 3 жыл бұрын
Nice one... but 12 weeks is a bit of a killer. You'll end up getting it just in time for the dark nights and cold weather. Make sure you order an umbrella holder too 🙄
@paulowen7290
@paulowen7290 3 жыл бұрын
Another excellent review. Still waiting for my black version. Was due last month now due end of this month, July. Interesting about the rubber bung. Do you know if Stewart planning on attaching this to all new trolleys or do I need to ask for one in advance? Thanks for help
@petermrattray
@petermrattray 3 жыл бұрын
Thank you! I’m under the impression that the rubber bung is now a standard fitment to all the trolleys being shipped out… but I can’t say that with 100% confidence, so it might be better to ask.
@paulowen7290
@paulowen7290 3 жыл бұрын
@@petermrattray Thanks. I thought that may be the case and I have asked the question. Once I receive a reply I'll let you know for the benefit of your subscribers.
@petermrattray
@petermrattray 3 жыл бұрын
Nice one - will be interesting to find out, thanks.
@paulowen7290
@paulowen7290 3 жыл бұрын
@@petermrattray Hi Peter, reply below from Stewart Golf. You were correct in that future new Q Follows will have the rubber bung fitted on despatch as below: 5 Jul 2021, 12:55 BST Good afternoon Paul Yes unfortunately there is a delay in the Q Series trolleys as we are waiting for parts, sadly we are unable to give you an estimated delivery time until the parts arrive with us. The bung you describe is now put on the trolley prior to despatch
@paulowen7290
@paulowen7290 3 жыл бұрын
@@petermrattray Hi Peter Had my Q Follow a little while now following a bumpy start! Trolly arrived and read instructions an assembled and took it into the garden to test it. Noticed pretty quickly that one of the wheels would not lock into place on the drive shaft. Contacted Stewart Golf. They arranged for it to be collected and returned for them to repair. They would not entertain sending a replacement and taking this faulty one back! We agreed it would be returned before the weekend, which they nearly managed as it arrived on a Saturday! Turns out a circlip was missing. Played 5 rounds and so far so good as far as the working of the trolley and remote goes. My observations are that the red STOP button is an emergency stop button. Whilst in that mode turning is quite severe and sharp. Also starting from standstill is sharp too making the trolly sit back on its rear support wheels. I use mostly in the glide stop mode which makes using easier. My one big gripe is the battery app on my iPhone no longer connects to the battery via Bluetooth. I’ve tried removing and reinstalling the app to no avail. As StewartGolf away for the weekend I was just wondering if you have encountered this problem and if so how did you resolve it? It’s not a big deal as the battery still works fine and I charge it and the handset after each round of golf, but if you have the tech and it fails after the 2nd charge/time of access it’s a bit poor. I suspect when I contact StewartGolf on Monday they will tell me to return the battery which will once again render the trolley inoperable until a new battery arrives. I have found dealing with StewartGolf customer service is quite possibly the worst I’ve ever encountered which for a British company is difficult to accept. But hey Ho!
@douglasfisher4538
@douglasfisher4538 3 жыл бұрын
Very thorough review, but I have the Stewart X9 Follow Signature, nice piece of kit and I think it looks better than the Q Follow. For some reason the trolley does not stand out and look as eye catching as the X series Follow. Also the flexibility of the handle covered in your review does look a bit flimsy. The fact the rear stabiliser snapped as well is not a good sign, prefer the X series hill stabiliser as well. You also had some faulty screws and part of the handle was damaged and they sent you out a rubber grommet to stop it wearing on the handle. The plus side is the fact it is more compact and you have a handle to lift it into the carrier bag, but it is still the same weight. Stewart should make a de luxe model with controls on the handle as well as remote and built-in GPS, surprised they have not done that. I will stick with my X9 Follow, it is only a year old and see what Stewart develop in the future.
@petermrattray
@petermrattray 3 жыл бұрын
I agree with most of what you’re saying. I still think the X Series is a nicer looking trolley, however the Q has grown on me a bit. I’ve had no more issues with the trolley, so I’m hoping they were all teething issues. The stabiliser snapping seems to be an isolated incident, and I haven’t heard of anyone else having this. The wheels on the stabiliser definitely give it an edge when climbing hills over the X-Series. I did have teething issues with my X9 Follow and my F1 Lithium trolley resulting in both getting parts sent out and going back to Stewart for repair. The plus side is the service I received was very good - quick, friendly and efficient. If I was buying the trolley for looks alone, I’d be getting myself an X10 Follow… however I really like the compact design and ease of carrying of the Q. For me, this is worth sacrificing the looks a bit. Hopefully one day we can have controls on the handle. I’d say the GPS is a bit of a waste of time for me as I prefer using my Garmin Watch and Bushnell range finder. The trolley is normally behind me anyway. What I would like to see is more customisable colour options. I feel that every Q is a boring black colour. It’s be nice to be able to have it in different colours, and I’m not sure that painting it would last any time given that half of it is hinged / moving parts.
@douglasfisher4538
@douglasfisher4538 3 жыл бұрын
@@petermrattray regarding colours, I must admit the finish on the Chamelon Red Signature trolley I have is tremendous, but I bought the trolley second hand when it was 8 months old and it had only been used about 6 times and was immaculate, it is fitted with 36 hole battery and new spare winter wheels and carry bag and insulated cool bag and golf bag cover and it cost me £1200. I could not believe it when I found out that it would have cost £2700 new with all the extras. Not worth that just for carbon fibre effect finish. Do you think I have got a good buy. I would value your opinion.
@petermrattray
@petermrattray 3 жыл бұрын
I have a friend with a ‘Signature’ chameleon coloured X7, and it looks stunning. They’re painted by Ziegler Designs, who do a great job of them. I certainly wouldn’t be paying the premium cost for that from Stewart… however it sounds like you’ve got yourself a real bargain. I sold my standard white X9 Follow with 2 batteries and carry bag for a little over £900.
@douglasfisher4538
@douglasfisher4538 2 жыл бұрын
@@petermrattray It is me again, as I am in my 70s I am finding the X9 Follow a bit of a handful lifting in and out of the car and was wondering if you thought the Q model was easier to lift as it has a built-in carry handle, although it is the same weight.
@petermrattray
@petermrattray 2 жыл бұрын
@@douglasfisher4538 without a shadow of doubt, the Q Follow is easier to carry and significantly more portable. It’s similar in weight to the X9, but the weight is distributed completely differently, and you can carry it with 1 hand below your waist. I’ve had a few back issues in the past, so the folding / carrying was one of the main selling features of the Q for me.
@janheinemann4565
@janheinemann4565 5 ай бұрын
Hi Peter, thank you very much for your reviews. I enjoyed them all. 🙂 Would you please so kind to answer my following question? During rain: Is it comfortable to go under the umbrella while using the holder of your trolley or is it "shaking" too much? Best regards from Germany - Jan
@petermrattray
@petermrattray 5 ай бұрын
Hi Jan, To be perfectly honest, the only time that umbrella holder has been on my trolley is for that video. I’ve never actually used it - as I prefer to chuck my waterproofs on and not use an umbrella. I know that doesn’t answer the question - but better to give an honest response than make something up! 👍
@bobr5274
@bobr5274 2 жыл бұрын
Hi Peter I enjoy your reviews. I have had my Q follow for a month and a half. The only problem I have had is when playing hilly courses and walking down hilly paths I have to restrain the cart from free rolling down hill. Have you experienced this or do I need to use my warranty. I left a message with Stewart golf USA and have not been called back.
@petermrattray
@petermrattray 2 жыл бұрын
When stopping to play a shot on a hill, you have to position the trolley across the hill - otherwise it will try and run away! The motors only have so much resistance to stop it rolling. When walking, it should automatically brake to try and keep a distance between you and it… but a steep hill can be too much for it. They don’t recommend using the follow function on hilly parts - it’s primarily designed for wide open flat(ish) fairways.
@bobr5274
@bobr5274 2 жыл бұрын
@@petermrattray Thanks for replying. The problem I am having is on paths walking and holding the handle at the lowest speed the cart is pulling me down the hill. I have an email into Stewart golf and waiting for a reply. Thanks again for getting back to me.
@petermrattray
@petermrattray 2 жыл бұрын
I have one path like you’re talking about on my course - but it’s about 5 metres long. I usually push the cart down here, as it has a turn in it, and would end up on the tee if it was out of control! I either have to restrain the trolley and hold it back… or jog along with it. Even if I’ve pressed ‘forward’ once, it will accelerate and try and get away from me. I guess that’s just gravity pulling a heavy cart down a hill?
@bobr5274
@bobr5274 2 жыл бұрын
@@petermrattray So I guess that’s the way the Q Follow operates and i will have to just hold on down hill. Thanks again for taking the time to reply.
@judyaltschuler2845
@judyaltschuler2845 2 жыл бұрын
Peter, thanks for the great review, and glad you featured the cover, too. Stewart has a 'refurb' sale going on. $600 USD off QF (vs $800 for other models...they had to amend their website). What would be your thoughts on a refurb? The only difference is a 12 mo warranty vs 24 mo with an option to purchase an additional 12 warranty? Also, I use a Vessel stand bag which is heavier than a typical stand bag such as those by Sun Mountain or Ping. The manufacturer says the weight is 6 lbs without 14 clubs and balls, etc. Thoughts on how the QF would perform in that configuration?
@petermrattray
@petermrattray 2 жыл бұрын
I received an email about the refurb units too - but in the UK it’s up to £350 off. I personally would have no hesitation taking a refurbished unit if it came with a 12 month warranty. I’ve been using mine for over a year and a half, and the only issues I’ve had have been documented in these videos (snapped stabiliser / rusty screws / scuff where the trolley folds). Since then, it’s been trouble free motoring!! I’ll have to look back through my Garmin app to give me an idea as to how many rounds it’s actually played over the last 20 months. I replaced my bag a few months ago, but it’s with the newer model of the same one - so the weight is about the same. My father in-law was having issues with his X7 trolley when he got a new bag, as everything was too light and his steering was much sharper. When he pressed left or right, he got a much bigger turn than he was used to. He just got used to it though. I’m not sure how that works in ‘follow’ - as it may mean the trolley does a lot more zig zagging as the ‘little’ movements to keep it behind you might end up more severe with the lack of weight? I’m only speculating though, as my bag / contents fall within the recommended weight.
@paulcornwell-vernon7406
@paulcornwell-vernon7406 3 жыл бұрын
Excellent review...I'm in the market for a new trolley having sold my x7 which I found very noisy.. is the q series any quieter ?
@petermrattray
@petermrattray 3 жыл бұрын
I would have said yes initially, but I’d say my Q is just as loud as my X9F was now. I think the motors must wear in as they get used, as I was playing yesterday thinking how loud the Q Follow was yesterday. Not in a bad way, but definitely louder than it was when I first got it.
@paulcornwell-vernon7406
@paulcornwell-vernon7406 3 жыл бұрын
@@petermrattray thanks for the honesty..based on that I won't be buying ... shame it looks super cool
@petermrattray
@petermrattray 3 жыл бұрын
Running side by side with a Powakaddy, there’s a considerable difference. Most of the time, my Q Follow is behind me, and I don’t really notice the noise… but I can tell it’s there.
@russellforrester
@russellforrester 3 жыл бұрын
How do you find the trolly when manoeuvres in the car park etc
@petermrattray
@petermrattray 3 жыл бұрын
I always use the trolley in manual mode in the car park. I have full control over it that way!
@mattburford2627
@mattburford2627 3 жыл бұрын
How do you deal with going down steep/tight paths? I usually press the forward button just once and then manually steer, however find this can be too quick and I run into playing partners! Today I experimented with glide stop which worked alright downhill as it allows some freewheeling, but then will jam on the brakes randomly. I almost need a totally freewheel option, but can’t work out how.
@petermrattray
@petermrattray 3 жыл бұрын
I know exactly what you mean, as I have a really steep path on my course. It’s pretty short, but I’ve had that feeling of walking into the trolley when it suddenly stops when you’re running down the hill after it!! To be honest, there isn’t really an answer. The bit on my course is only about 10m long… so I just press up once and ‘run’ down the hill whilst holding the handle. I’ve tried using remote, but it’s a bit risky. The only ‘totally freewheel’ option is to unlock the wheels, but that’s not realistic.
@thomasarnott3647
@thomasarnott3647 2 жыл бұрын
Hi Peter I purchased a q follow based on your reviews and I found them to be very informative indeed. I have a question about the battery app. After downloading the app and using it for a few days it is now no longer working for me and Stewart state there is a problem with the registration process. After first getting access to my battery via the app it no longer gives me any info at all. Are you having the same problem?
@logann001
@logann001 3 жыл бұрын
Really enjoyed your videos, you're obviously a natural at this. But as I'm trying to decide what trolly to buy, can I ask what car that is as it will bug me lol. Cheers.
@petermrattray
@petermrattray 3 жыл бұрын
Thank you for the kind words 👍🏻 The car is a Jaguar F-Pace.
@logann001
@logann001 3 жыл бұрын
@@petermrattray very nice, and thanks for reply
@jimlock6152
@jimlock6152 3 жыл бұрын
Boy oh boy I’m finding more problems., my main chassis has a crack and one side of my carbon under cover is hanging down about a quarter inch… sad case all round.. I’ve emailed them and sent photos so more info to follow
@petermrattray
@petermrattray 3 жыл бұрын
Not good - what happened to cause this? Interested to see how Stewart handle this. I can’t imagine they’ll send you out a new chassis, so the trolley will probably have to be returned for investigation. I hope you kept the box?
@jimlock6152
@jimlock6152 3 жыл бұрын
@@petermrattray nothing happened particularly to cause anything.. I was playing on Sunday and when I was going along a path I was walking behind it and I noticed the carbon undercover was hanging down a bit so I felt underneath and I could feel a screw hole.. then last night after work I nipped out to tighten it with screw driver only to find the screw was tight and it looks as if it’s a press fit… and whilst I was looking at it I noticed the crack… the last time I had issues with the “carbon 🙄” peeling off they sent me a link to buy another two.. which I did because I got feed up sending emails back and forward… I still have the two new wheel guards in the box… I’m certainly not amused… Jucad is far better but they are a helluva price
@jimlock6152
@jimlock6152 3 жыл бұрын
@@petermrattray I’ve just received a email and “I’ve not to worry as they can fix this and I have to send it back along with my hand set, they are sending me a box” fortunately I have still got my box and I even have my X9 box in the shed..,
@petermrattray
@petermrattray 3 жыл бұрын
The carbon panel underneath is held on with Torx T20 (I think) screws, and can be taken off quite easily. I removed mine for a better look when my stabiliser snapped - although it wasn’t necessary at all as the stabiliser fits from under the handle. At least they’ve come back to you quickly and are going to get it sorted. Hopefully it’s back with you in time for the weekend. I’ve kept the box for my trolley too, as I had to send my X9F back. If you don’t have a box, they sometimes charge you to send one out.
@jimlock6152
@jimlock6152 3 жыл бұрын
@@petermrattray they are saying I’ve not to use my own box as they are using different packaging now.. it’s not the screw that is slack, it’s as if it’s a press fit., as for “fixing” the hairline crack.. how🤷🏼‍♂️ surely it’s a replacement job.. it’s approximately 570 miles round trip and I’m seriously thinking of going down
@williamkerner
@williamkerner 3 жыл бұрын
I've had mine for the past 2 months and I enjoy it. I do find that in follow mode it works well when following me down the fairway. However, when I'm walking from the green to the next tee, often walking on a cart path with turns, I find it much more jerky. I wish it would follow me without becoming so jerky. Any recommendations?
@ITS_BOBBY47
@ITS_BOBBY47 3 жыл бұрын
Have you tried it in "Glide" mode when in Follow?
@williamkerner
@williamkerner 3 жыл бұрын
@@ITS_BOBBY47 No, I thought it could only be "glide" mode if you were operating it in manual mode.
@ITS_BOBBY47
@ITS_BOBBY47 3 жыл бұрын
@@williamkerner If you watch Peter using the remote, he suggests controlling it for less quick turns by using the GLIDE function. Maybe it will work the same in FOLLOW?
@williamkerner
@williamkerner 3 жыл бұрын
@@ITS_BOBBY47 I'm playing Monday, so I'll give it a shot and let you know.
@petermrattray
@petermrattray 3 жыл бұрын
I don’t think there’s a ‘glide follow’ mode. My only tip for this would be to try and walk in as straight line as possible. The sharper you turn, the sharper the trolley needs to turn to follow you. Once it starts zig zagging, then it’s a struggle for it to get out of that motion. I always walk along paths like an F1 driver would drive them…apexing corners to minimise the need for steering. If you look in the manual, Stewart don’t recommend you use follow on anything other than open fairway. I don’t really have the problem you describe as most of the paths I walk are quite smooth and don’t have sharp turns.
@frankwilson5843
@frankwilson5843 2 жыл бұрын
Great review, quick question. I have been using a 2nd hand x9 for a couple of months which I love, but I am in a position to upgrade to a follow. Would you say that the q is a lot better than the x as size is not an issue.
@petermrattray
@petermrattray 2 жыл бұрын
I swapped from the X9 Follow to the Q Follow purely for the size / added portability. To me, the X series looks better… but the folding adds a new dimension. I’d imagine a Q Follow v’s an X10 Follow would be a close call, as they’re effectively the same trolley with different chassis. If you don’t care about the size, the go with whichever one you think looks better… or run the X9 for a while longer and wait for something new to come out!
@lvond555
@lvond555 2 жыл бұрын
what happens if the battery dies? Is it hard to push? can the wheels be put in neutral to make it easy to push?
@petermrattray
@petermrattray 2 жыл бұрын
I’ve only experienced this once so far - and that was me trying to do 3 rounds on the battery as an experiment. Normally I do 2 rounds and charge - and have about 35% left over. Anyway… answer to the question! You can disengage the wheels from the motor by pressing a button on them and pulling them forward about 1/2 a cm. The trolley can then freewheel. Bear in mind you’re looking at over 30kgs for the trolley and your bag - so it’s not much fun to push! It can get you out of a scrape though. I think I mentioned it a bit in one of my previous videos.
@lvond555
@lvond555 2 жыл бұрын
@@petermrattray thanks I'll check it out
@WolfgangDegreif
@WolfgangDegreif 3 жыл бұрын
Hi Peter, yesterday finally I've got my Q Follow after waiting for about 12 weeks. After unboxing my first impression was amazing. Much more as I´am expected. A pretty solid machine! One question, is it possible to adjust the remote control? Especially the cruise control buttons.
@petermrattray
@petermrattray 3 жыл бұрын
Nice one - glad you’re happy with it so far! I think the only buttons you can adjust are the cruise control speeds. The instructions for this are on page 16 of the manual: stewartgolf.com/media/Q-Follow-Owners-Manual-web.pdf
@WolfgangDegreif
@WolfgangDegreif 3 жыл бұрын
@@petermrattray Thanks Peter for the hint. Yesterday I took the Q-Follow out on the course for the first time (Mens-Day Tournament). It was just amazing. I went about 90% in follow mode. Incredible stuff!!
@mikethornton6688
@mikethornton6688 2 жыл бұрын
Hi Peter - thanks for the videos - I live in the US and used my Q for the first time yesterday. I had a question for you regarding the noise from the motors. Like yourself, having come from an X9 this is very noticeable (and I don't have the best hearing). Is this something you noticed? If not maybe I just have a bad motor(s). Thanks, Mike
@petermrattray
@petermrattray 2 жыл бұрын
Hi Mike… I’d say mine has a slightly different tone to my X9 did, but I’d say if anything it was slightly quieter. Probably down to being newer v’s having been used for 3 years. A huge difference compared to a Powakaddy though - which is almost silent in comparison. The noise doesn’t bother me too much, as it’s usually behind me anyway… and it’s always windy where I am! Peter
@mikethornton6688
@mikethornton6688 2 жыл бұрын
@@petermrattray Thanks Peter. I was a big fan of this brand but this is very disappointing, it feels like a downgrade. I'm probably going to return mine and go back to the X9.
@arisarenas8635
@arisarenas8635 Жыл бұрын
Do you have a video for the other Stewart Cart? Like the Q.
@petermrattray
@petermrattray Жыл бұрын
I’m afraid not. I sold my X9 Follow when the Q Follow arrived. I don’t have space to keep 2 trolleys!
@kevgiles4645
@kevgiles4645 3 жыл бұрын
Hi Peter. Did you simply mask off the tyres on the wheels when you painted them? Cheers
@petermrattray
@petermrattray 3 жыл бұрын
Yes, although ‘simply’ is maybe making it sound a lot easier than it was! It’s pretty awkward as the tyre blends into the wheel. The rear is easier as they’re bigger and can be masked off without so much precision. Trying to get the masking tape only on the tyre of the front is tricky! Make sure you take the back wheels to bits before spraying. I actually bought a new set to spray, so I still have the originals in case I made a balls of it 😂
@kevgiles4645
@kevgiles4645 3 жыл бұрын
@@petermrattray haha that’s exactly what I thought of doing.. looks a pain of a job but will be worth it in the end.. btw I’m getting my (non) carbon bits hydrodipped in candy red carbon👌🏻
@petermrattray
@petermrattray 3 жыл бұрын
I had my X9F wheels originally done by Ziegler Designs (who make the custom coloured X-Series trolleys), but after about 9 months the paint was flaking off them. I decided to try the Plasti-dip then… and it lasted about 2 years and still looked good when I sold it… hence why I went with that on the Q. I had to do the front wheels a couple of times - and then strip back and start again as I hadn’t made a great job of it. My X9F ones were black, which was a lot more forgiving that the silver… and I didn’t put the clear gloss top coat on the black ones either - making the whole process easier. Nice one - where is doing the hydro dip? What colour are you doing the wheels? I actually considered plasti-dipping my whole trolley bright orange (except the carbon)… but I figured the amount of hinged parts and bits that would rub would make a mess of it within no time! I’d also have to change my golf bag, as orange wouldn’t go with it!
@kevgiles4645
@kevgiles4645 3 жыл бұрын
@@petermrattray the gloss black wheels on the white X9F looked awesome! It’s a shame Stewart don’t let you customise these types of things on the Q as a choice of wheel colour is available in their R series push trolleys. I’m doing the red candy carbon with Water Dipping Aberdeen - look him up on Facebook. For wheel colour I’m still torn between a high gloss red or something similar to your Anthracite. The golf bag / towel is black and red so it could work.. Love your idea about the whole trolley! That would look crazy 👌🏻
@russojar
@russojar Жыл бұрын
Where do you store the umbrella holder when not in use?
@petermrattray
@petermrattray Жыл бұрын
I’ve had it in one of the pockets of my golf bag for 2 years now… and I’ve never actually used it other than for this demo! I prefer to pull on my Galvin Green waterproofs and just get on with it. The umbrella holder works, but for me at 6ft 2” tall, it’s just a bit of an inconvenience.
@russojar
@russojar Жыл бұрын
@@petermrattray Thank you for getting back to me. I didn't phrase my question correctly. The Stewart website alludes to being able to clip the umbrella holder under the handle when not in use. I've been unable to figure out where you would do that or how you would do that. I've also heard that many people have had the umbrella holder fall out of wherever this clip is and lose the holder and so I'm inclined to do what you do and just tuck it into my golf bag. At 5'9 I can use the umbrella. Also, the umbrella would keep the clubs dry.
@petermrattray
@petermrattray Жыл бұрын
@@russojar can you point me to where the website says there is storage for the umbrella holder when not in use? I can’t say I’ve seen or heard of that before? I’ll have a look at my trolley when I’ve got it out tomorrow and see if I can see what you’re talking about… but I can’t think where it could go? As I said earlier, I’ve never actually used the umbrella holder… so it sits at the bottom of a pocket in my bag purely for an emergency!
@dubbs1923
@dubbs1923 Жыл бұрын
Hello, you mentioned you were a previous owner of an X9. Would you recommend that trolley ?
@petermrattray
@petermrattray Жыл бұрын
Yes, the X9 Follow was a great trolley and I really liked it. The reason I changed was purely for the folded up size of the Q-Follow being much more manageable to carry from the house to the car… and easier to store. If that’s not a consideration, then the X9 Follow is a great alternative… and probably a lot cheaper too.
@dubbs1923
@dubbs1923 Жыл бұрын
@@petermrattray thanks that's very helpful
@rachelforevergarden
@rachelforevergarden 2 жыл бұрын
This guy was really helpful
@kevgiles4645
@kevgiles4645 3 жыл бұрын
Morning folks.. Did anyone find a good solution to mount their GPS near the handle with the Q? I also use a laser but like having the GPS facing me when stopped at a shot. Cheers
@petermrattray
@petermrattray 3 жыл бұрын
Stewart ‘used’ to do a GPS holder for the X Series, which mounted to the accessory points (which are the same on the Q). It doesn’t exist on their website anymore which makes me think it doesn’t exist now. I may still have one at home (just landed in Tenerife!), but not sure if I kept it or not. I ended up swapping my GPS to a Garmin Approach watch, and I leave my Bushnell hooked onto the side of my bag. There is a mobile phone holder for the Q, but not sure if that’ll work with your GPS as it looks like it’s designed for something pretty slim.
@kevgiles4645
@kevgiles4645 3 жыл бұрын
@@petermrattray thanks Peter.. yeah saw that old holder, but seems to be gone now. I’ve not long invested in a Garmin G80 so will hunt down something that works. Enjoy Tenerife you lucky b**** 😎
@IncognitoChild
@IncognitoChild 2 жыл бұрын
Thank you so much for the time and effort that you have put into this series of videos. I currently have a powerkaddy robo caddy and I would dearly love to change it to something smaller that will fit into the boot of my next car. The one feature I love most about this particular brand is the follow function which I think is It's biggest selling point. Your videos have raised some serious concerns about the brand which is they appear to be using customers as a way of developing their products: the rubber bung that you received should have been fitted in the 1st place and I'm also concerned about the quality of materials used when it is flexing as much as much as it does. I have a staff bag that I want to mount it sideways which will give me access to all the pockets. I notice when you mount your bag the main front flat flaps are facing down which means you can't access them easily. I wonder if the bag is side mounted it will increase the flex on the trolley and also interfere with the balance so that it will not track very straight and will always be compensating for the imbalance on the trolley? Battery performance looks impressive even if your course is predominantly downhill. Stewart golf appear to respond promptly to your customer issues🙂
@petermrattray
@petermrattray 2 жыл бұрын
My course starts and ends in the same place - so must have equal uphill and downhill sections. I think I’ve maybe just filmed more downhill as it’s relevant to the follow function? My bag has pockets all round - front, back and sides. The least relevant pockets are at the back - 2x very small ones, which I keep my driver adjustment tool, some plasters (for blisters if my shoes rub), spare hand warmers, sun tan lotion (for the rare day it’s sunny in Scotland!), a couple of nitrile gloves (for applying sun lotion on course without getting slippy hands!) and a couple of spare golf gloves. All of these things are very rarely required, so the ‘back’ pockets are used one in five rounds - and aren’t too difficult to get in to. Sideways might affect the balance / weight distribution of the trolley, but I guess that depends on what you put in those pockets? I’m now over 1 year into ownership and haven’t had any further issues. The rubbed bung solved the scuffing problem - and is now a standard issue with any new trolleys, and the flexibility is still there but doesn’t actually cause any issues other than me being aware of it. Battery life - I had a 36 hole outing today, and had absolutely no concern about changing my battery at lunch time! I’m home now tucked up in bed… and I’d bet my battery still is sitting at +35%! The handset did 2 rounds without question too.
@deansheikh4230
@deansheikh4230 3 жыл бұрын
Thanks mate.
@gregfraser9312
@gregfraser9312 3 жыл бұрын
Hi Peter, Greg from Canberra Australia here. I very much enjoyed your Q Follow reviews and ordered one in April. Sadly I don't know when it might be delivered, it could be months away. I do have an option to purchase a X10 Follow right now and, based on your experience, wondered whether you have any advice. regards Greg
@petermrattray
@petermrattray 3 жыл бұрын
Hi Greg… thanks for the positive comments. The decision needs to made on your personal circumstances, as underneath the chassis, they’re essentially the same trolley. I can’t comment on an X10 Follow, but I had the X9 Follow which is much the same but with previous gen electronics. I upgraded to the QF for one reason only - the size. The QF folds up to a much smaller footprint and is much easier to carry. The X9F was a large trolley to carry from garage to car, and an awkward shape to lift in and out. Although it’s equally as heavy, my back certainly appreciated the change to the QF due to it being a much more manageable package! The QF comes with a 36 hole battery as standard… but I’m sure that’s an option when you order an X10? I had 2 x 18 hole batteries for my X9F which I rotated each round… and came in handy if I ever had an outing where it was 2 rounds. The X10 has a nicer look about it, and will have the updated electronics that are in the QF. The QF has the battery app to check its percentage - however it appears lots of people are having issues with this and can’t get it to work! So really, it boils down to personal preference. Do you need a trolley that folds up smaller to fit in the car? Do you have back issues and would struggle to carry something the size and weight of a large suitcase out in front of you? Both are great trolleys and do exactly the same thing. It’s a tough call, and I probably haven’t made your decision any easier!
@b2bbogey735
@b2bbogey735 3 жыл бұрын
Thx! About pricing. If I want to order this I need to pay much more for stewart golf unit in Sweden. I mailed stewart golf and your not allowed to buy online from them. They need figure out a pricing strategy and a support strategy. The only reason I need to pay a lot more is because of the support I guess. I never experienced differential pricing strategies in any of other businesses than StG. So my suggestion is to team up with a golf retailer and lower your margins and look at the other all turnover for your products. I know a thing or two about brand strategies and I cant get my head around their marketing. Its simply keeping me off from buying it because I feel im getting ripped off!
@petermrattray
@petermrattray 3 жыл бұрын
I'm afraid I can't help you with the pricing structure in other countries, as I don't work for Stewart or know anything about their margins. I read some good reviews on the Foresight Forecaddy prior to ordering the Q Follow, but this was a USA only product (although I think it's now in the UK?) so I didn't really look further. I had a comment that the Q Follow was way more expensive than the Forecaddy from a guy in the US, however the opposite applied to me as the QF is made in the country I live in. There are many people from the USA / Canada have ordered a Q Follow, so I'm not sure if Stewart have an American distributor, or are sending the trolleys over direct to consumer? Either way, they're obviously paying a premium compared to me ordering in the UK. You need to get a friend in the UK to ship you one over. That way the only additional expense would be the shipping cost?
@paulalper
@paulalper 3 жыл бұрын
how do you remove the battery - just got mine and cannot remove
@chantallafond1438
@chantallafond1438 3 жыл бұрын
I have the same problem. I use the tip of a knife to pull it free. According to the vendor, it was supposed to loosen up but it really doesn’t.
@Kmax051
@Kmax051 3 жыл бұрын
@@chantallafond1438 Played my first round with it today and have tried 3x to get battery out without success. Will call Steward tomorrow but concerned about damaging with a knife or screwdriver. Any more success with time?
@chantallafond1438
@chantallafond1438 3 жыл бұрын
@@Kmax051 Unfortunately not. I will call Stewart tomorrow as well. I have another issue with the handset. Very annoying.
@Kmax051
@Kmax051 3 жыл бұрын
thanks
@stephstevens7713
@stephstevens7713 2 жыл бұрын
I wonder if the battery really holds up?
@petermrattray
@petermrattray 2 жыл бұрын
I’ve been using it for over a year now, and must’ve played about 70 rounds so far. I charge it every second round to be safe, but can get 3 if I’m conservative with steering. The handset does 2 no problem too.
@kjj2550
@kjj2550 3 жыл бұрын
Very good independent review I have subscribed accordingly. It’s a shame because I’m still on the long 12 weeks lead time delivery schedule. I wonder why it’s taking them so long to build the trolley. It’s very frustrated actually because I’m playing a lot of golf at the moment taking advantage of the warm London weather. Thanks for your review.
@petermrattray
@petermrattray 3 жыл бұрын
Thank you! A few people have mentioned delays with getting batteries, so this could be what’s bumped the lead time to 12 weeks. I thought my 8 weeks was bad enough back in January, so I can only imagine how bad 12 is… especially right in the middle of the season.
@kjj2550
@kjj2550 3 жыл бұрын
@@petermrattray And the weather is so great in London right now …. Hopefully I will get it before winter 😭
@HIOGurra
@HIOGurra Жыл бұрын
I had a Steward Q9 follower for three YEARS and had Severe problems. Om course the Follow mode often failed, on bumpy fairways, probably when the sync of the two engines didn’t play Battery didn’t make even 18 holes in cold spring, had to buy 2 natts. The Wheeling rubber Wien out after just one season. Om a Windy day the unbrellaholder broke and off went thecunbrella 100m, second YEAR the handle broke in follow mode - company rejected claim / accused me using to much forcera??? Had to buy a new one. At service I asked if I was the only one with this issue - turned out I was nr 6 with broken handle broken off? I don’t recommend anyone putting upp this amount for a trollet this weak construction. I had the broken handle examined by a technician and he Said weak construction and also had a solution - but Steward manager didn’t even want to listen. There are lots of competition out here worth the Money.
@petermrattray
@petermrattray Жыл бұрын
It sounds like you’ve been very unlucky with your trolley. I had an issue with my X9 Follow that it occasionally (maybe a couple of times a round) dropped the Bluetooth connection between the handset and the trolley. Sometimes it didn’t happen at all though. I can also see how having an umbrella in the holder on a windy day could cause the handle to break off. I’m just about finished recording a ‘2 years with the Q Follow’ video, and can tell you I’ve had no real issues with this trolley. The Bluetooth connection is rock solid, the battery still does at least 2 rounds, and nothing has broken / snapped off. After my initial stabiliser problem, it’s been virtually fault free and a fantastic piece of kit. Personally I’ve been very happy with my purchase, and the dealings I had with Stewart Golf at the start of ownership were spot on.
@HIOGurra
@HIOGurra Жыл бұрын
@@petermrattray I Made 4 YEARS and 500 rounds i all kind of westher and the product didn’t even come close to expectstions and service, claiming to be topnline other than pricewice. Met some other Players out on different courses with Q follower, non was satisfierad with their product. When it worked it was great, but weak construction not suitable for touch swedish conditions. Final comment
@tonyscene9796
@tonyscene9796 Жыл бұрын
too many quality control issues for such an expensive trolley though there is no other trolley with follow function.
@petermrattray
@petermrattray Жыл бұрын
There is the Foresight Forecaddy - which also has a follow function. Not sure how good it is… but their launch monitors are awesome!!
@rawsick
@rawsick 2 жыл бұрын
Buddy a regular push cart is all you need, just know we’re all laughing an joking about you guys with these on the courses
@petermrattray
@petermrattray 2 жыл бұрын
Touché… we all laugh at the poor people on the course with regular push carts.
@jinsungseo8700
@jinsungseo8700 3 жыл бұрын
I want to buy But not that smart look like Touch screen is better because durability for remote What about uphill and downhill
@Lee-kb3lw
@Lee-kb3lw 2 жыл бұрын
My follow won’t stay on for more than 30 feet. I have to restart it at least 5 times per hole. What a waist of money. Should have just have bought the remote and saved $1200
@petermrattray
@petermrattray 2 жыл бұрын
Sounds faulty… get it swapped out / repaired under warranty. Assume you’re in the states since your staying dollars… but you must still get a warranty? Been using mine for over a year now with the only fault being the snapped rear stabiliser that happened within a couple of weeks.
@raymondmasleck1657
@raymondmasleck1657 2 жыл бұрын
If I heard you correctly, this is you fourth Stewart cart in 12 years. Are you that much of a gear (kit) junky or do these carts not last? You reported problems as did a number of your followers. This latest cart in particular sounds finicky and fragile.
@petermrattray
@petermrattray 2 жыл бұрын
Within the first minute or two of this video I explain I’ve had 3 previous Stewart carts and have changed them despite there being nothing wrong with them - and that I like buying new toys. I just bought ordered a new Apple Watch, iPhone and AirPods Pro on Friday despite owning all the previous latest models of each. That’s the sort of person I am - I like having the newest model!! I’m considering doing a new video as I’ve been running this cart for a year and a half now and about 100 rounds. Apart from the rear stabiliser breaking off within a few rounds, I haven’t had any further serious issues over this time.
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