StockX CEO Scott Cutler on Fakes, Nike's Lawsuit, and Rejecting Shoes | The Complex Sneakers Podcast

[@Complex]

What’s the last sneaker you resold?

[@El3ctroclash]

Tiffany AF-1. Hit it on snkrs lol. Sold it and ordered another SB grail

[@djswany85]

Salehe 990v2

[@kiko0426]

Travis reverse mocha

[@topnotch710]

Salehe crocs

[@Checkz_over_Stripez]

Big Red Boot 900 smackaroos

[@Brandon-ft3cs]

I want to see a new updated episode of Joe's shoe collection

[@thomnguyen2156]

If you want big wig/corporate jargon that answers questions w/o actually answering anything, then this is the ep for you. Kinda weak ngl on the part of the crew to not ask questions like why StockX removed the authenticity guarantee on the site/app and why a refund for a shoe that is found to be fake that they sold is like pullin teeth?

[@irunAMOK-]

Yeah, listening to this guy talk is like watching a Nascar race.

[@Tealtown408]

Yeah bro should have been a politician

[@flyingirish31]

Absolutely disgusting interview and what a scumbag CEO

[@SneakCleaners519]

Couldn’t agree more

[@SneakCleaners519]

They let him off the hook. They don’t refund anything they tell you to resell on the platform. Plain and simple

[@nevereasy9501]

I’ve seen just about every episode and I gotta tell ya ain’t nobody NOBODY better versed in big word corporate bs talk than this guy. I been lied to by wealthy old men before and it sounded a whole lot like this 😂

[@GuavaConQueso]

Welty has asked 4 or 5 questions that he had to further specify because this guy gives the same answer no matter what.

[@nevereasy9501]

He also resigned today 🫠🤡

[@mauricioreal7384]

@@nevereasy9501 LOL

[@jlmunny]

Way too much corporate talk

[@BookerT69]

They didn’t pay you after your 👄 services ?

[@nwat3348]

12:30 Love Joe's take... WEAR YOUR SHOES.....if they fall apart... they fall apart

[@sevendaysin8374]

Welty comin' correct on # of shoes owned vs one's sense of identification as a sneakerhead! His point really hit home for me, as someone who just recently hit Dunbar's number on my current collection - split between Nike/Adidas/NB/Crocs - and I'm happy w/ a lot of it. I've definitely seen my mentality change about it how much to focus on the game vs before. The shift is real and it feels like a relief for me in a sense, too.

[@kevincollins8620]

Welty was trying to go somewhere with his point, but some go crazy and wear the shoes beyond simply collecting and looking at em, and have a wide appreciation for dozens of different types of sneakers and again HAVE to put em on with something interesting. The collector he's discussing is almost mythical. We always go too crazy.

[@desmondcheung5117]

As much as I was hoping for some juicy bits, I guess this was always about as much as we were ever going to get from 1) An active employee of a company, 2) the CEO of said company (and not a younger and less media trained person), and most importantly 3) someone who's company is currently in litigation with one of the most important counter-parties to their business. I am frankly surprised the StockX legal team allowed this. I think a follow up interview once they are done with their litigation is a must And whilst I agree that the tough questions were put to Scott, I would've loved to have seen a few tough follow ups to really press for an answer and not just the corporate speak we got. Great show as always

[@beachparking3967]

9ey

[@sneakerdad8324]

Scott Cutler = A1 politician

[@wassshisname]

I liked that GMM reference @ 1:03 😂😂

[@stephstepha100]

He is the one guest in which I learned absolutely nothing.

[@taureangraves122]

😂😂😂

[@matthewschuster5414]

Facts😂. I was excited af for this episode but it was a complete letdown

[@Kai1995__]

Loll bro really answered very few questions

[@ripcity503]

He said so much without saying anything at all…sadly a skill of all great CEO’s.

[@J95-w2l]

I appreciate the guys from FSR for providing the 🔥 Puma was 🐈 Great Convo.

[@rayrawket]

He really sat and that chair and tried to dance around the tough questions was weak on his part. From all he said didn’t make me have any trust for stock x but instead showed that what the people and Nike had been saying was accurate

[@flyingirish31]

Yup. Dude reaks of lies.

[@tonyankers2099]

Man you guys are getting soft. This guy would make a great politician because he’s full of BS. Anybody who’s ever had to deal with StockX knows it’s a complete nightmare if you ever wanna return something or feel something is off. 9 times out of 10 you can’t even get anybody to write you back for it takes weeks to even get a response or they just delete your account. I feel like you guys could’ve done better with some tougher questions. Y’all went harder on the guy from mischief and this is a major platform that a lot of people rely on not only for pricing but to buy and sell sneakers. This guy has a lot of questions that need to be answered and you brushed up against them but only stuck to the lawsuit with Nike. That’s not even the real issue with StockX it’s everything else and I may be the only one but I feel not guaranteeing authenticity anymore just puts them completely off the map for me.

[@Freeskiingisdabest]

Thank you. Obviously the guys from Complex are great but they should have been way tougher on Cutler..

[@tonyankers2099]

@@Freeskiingisdabest definitely, I watch all the complex stuff and I think they just want to stay neutral from here. Was expecting a little more harder questions but can understand why they didn’t. They won’t get good top level sneaker executives if they know they will get grilled when on the show. The guy from Stock X could have done a better job at admitting their past faults and explained how the company grew from them but he didn’t admit there is anything wrong with Stock X and acted like none of that stuff happens. I was blown away when he was talking about the guarantee of authenticity not being there anymore. Like what??? Your just gonna breeze right over that one like it’s no big deal. Of course your process hasn’t changed and that’s why you can’t guarantee it anymore.

[@Checkz_over_Stripez]

Can we get a Joe Puma Collection video already?!?!?!?

[@thebros8157]

Matt makes a valid point in sneaker collecting and how your views change over time. I'm currently at that point where I don't want all these new retros from Jordan, and believe the quality isn't there like they were in the 00's and SOME from 10's so it makes me feel forced to seek out sneakers that dropped nearly 2-3 decades ago.

[@BookerT69]

Yeah they aren’t made to hoop in like the 2000’s now they are just shells of themselves

[@guccimane3731]

I feel you. I’ve been just hunting for older retros and OG’s. They’re made better. Just a little sole swap from a good surgeon and you’re back in the 00’s. I just got a 04 pair of French blue 12’s Vnds still wearable and no separation. They stomp the 2016 retro of that model.

[@wassshisname]

Already a minute in and my favorite podcast just referenced my favorite YT show (GMM)

[@hectormarquezjr18]

The Tiffany AF1 will definitely be a top 3 choice for sneaker of the year of the panel

[@airtec87]

ZzZZZz

[@tomrobinson2410]

It would be cool to see each of u guys sneaker collections.

[@NotKurt7]

Weltys face when the guest was speaking 😂 “here we go with more corporate lingo…”

[@alirahman4822]

From Astor Chambers to this, is CRAZY. 😭

[@doodlebug4339]

Those Action Bronson NB's give me Stray Rats vibes.

[@3d1k3]

Facts. I think it’s coincidental but I had both pairs of the stray rats and I sold the lime green pair because I knew I was going for the Bronson and didn’t need both

[@briannewson8395]

Mr Dunne wearing the 2011’s for the win! I am going to pull mine out. Paint chipping and all!

[@BookerT69]

Walked right in the store and bought them no line a week after they came out in 2011 😂

[@B_Y22]

Why do you need an nft to put a sneaker in storage? GOAT seems to be doing it with just a username and password.

[@lewisbrown6199]

My days boys... Killing it atm. Love the hustle

[@ericlonzo2247]

What up guys . Always good whenever y'all are online. Also great news and topics keeping ears to the streets.

[@402carkid9]

And talking about the pre release, he’s right about that. Usually the sneakers release overseas first. Now I have seen on stockx where the sell and buy button are greyed out because they haven’t been released in any country. I think they’re trying their best with what they have to deal with. And I think they’re idea of making the buyer the priority is the right thing to be honest. Probably the majority of sneaker customers (buyers or sellers) are non sneaker heads and just normal people looking for kicks. And they would expect a perfect pair. Btw I don’t buy on stockx unless I know it’s a pair they don’t have fakes of, otherwise I buy on eBay because they have amazing customer service. But I do sell on stockx because it’s the easiest to sell on for the most part.

[@zachkarbowski5600]

I do agree with grabbing things just to say you have them in your collection. I grabbed a couple limited roshes I missed out on back in the day, trying to find in 11.5 to 13. I’ll even take good used pairs, knowing I can clean them up. Collecting is different for everyone

[@ethan-se6yq]

I thought I was crazy for thinking bout grabbing a pair of old roshes. I was looking at the sunset pair

[@DJMcIntosh93]

A JLP sneaker collection video would probably break the internet

[@Jaleelsou_]

Or maybe it wouldn’t and that’s why he hasn’t done it

[@jamesk9174]

He's so full of it. They give you a very small window to make it right and will only provide that service if you embarrass them publicly. All of these apps let fakes through.

[@ktjacks1991]

🎯 2 separate occasions I emailed stockx for WEEKS w/o a response. I heard back immediately both times when I blasted them on Twitter. Ridiculous.

[@zuentastic]

JLP with the Patta Wave beard i like it

[@sagarg.-lg1yn]

No doubt Scott is an incredibly successful corporate business head, clearly you can hear this when he speaks, however he is clearly more about customer experience, evolution of digitisation, faster payments…this ain’t a business studies podcast fam! We wanna know if you dudes are selling fake Jordans! Just say yea so we can all move on!

[@topnotch710]

Well said🤝

[@mangosteen.]

Y'all want Scott to be just upfront and admit that there are fakes that pass through their platform, but reality is, he will NEVER admit to that. The moment he admits that is when StockX will come crashing down. Such news is detrimental to the company and the fact that he's a wallstreet guy for over 10 years, he knows how much any sort of recognition or acknowledgement of the issue can affect their company.

[@topnotch710]

I don’t usually agree with Welty, but he’s right. Being in condition to run long distance isn’t a good barometer of how fit you are. And I love running too

[@shivrajendran1086]

what are the shoes pictured in the thumbnail?

[@thomaswpayton]

Loved the episode but He beat around the bush on so many questions.

[@nw6454]

Dudes straight lying. I’ve received a fake through them and was told to resell it back through them by customer service instead of just refunding me and shipping it back

[@tyleranderson7857]

I didn’t watch it yet. But I can’t wait to see Mathew James Jewel Anthony Welty fire this dude up. Giv’ em’ da hard-ones Welty!

[@topnotch710]

That’s what I was looking forward to as well but it didn’t happen that way imo

[@moeboom43]

Great insight

[@maxdeez35boys]

Im not a huge Jordan 1 fan cause I'm a solid color guy. 2 tone cool but 4s, 5s, 6s and 11s is my go to. Its a toss up between the Metallic 5s and the Bred 4s for my grail. Favorite 1 is the OG Royal fa sho and Bred 1 #2

[@the_prosper209]

So much for fighting to keep the Tiffany af1 off the top 10 there Dunn lol

[@josephsaddler-qj4wv]

Welty just proved why nfts for shoes will be a thing! Listen to 15:49 -15:59.

[@Che1seabluesdrogba11]

What are some modest priced good running shoes though?

[@LgndaryJ]

One of the better interviews forsure

[@jooeey8967]

Y’all went easy af on him. You needed to ask him the hard questions 🙄😩😭

[@onthemyktvmike923]

Wealty dropping gems !

[@arimaslit]

19:33 i agree w welty here

[@lordrex71]

I will say, i've brought on 2 separate occasions dunks from stockX that had totally trashed boxes. I think the shoes were legit, but the boxes were rough

[@topcat365]

A legitimate concern, however, it's up to stockx to pack em right and use the H taping/boxing method before shipping. Third-world countries use this method, yet stockx and many others still don't have a clue.

[@jss0844]

He’s obviously never gone through a dispute with StockX customer service before. You almost need a social media post to go viral to get anywhere with them

[@damienjeremyweir4543]

Action Bronsons NB look pretty dope with La Pumas fit

[@hydro9652]

By far my favorite podcast. Love this

[@BookerT69]

You must not listen to this pod then.

[@ChiefCedricJohnson]

Ecclesiastes 1:18 For in much wisdom is much grief: and he that increaseth knowledge increaseth sorrow.

[@solomel8411]

thats why you wear your shows!!! they wont fall apart. wear it once or twice a mounth and it wont fall apart.

[@theberryfx5986]

Sick vid

[@GingerVisionHouse]

This may be the first time the guest held back the episode. Still a great show, but Mr. Cutler offered the bare minimum, which is the polar opposite of the greatness Astor Chambers delivered, who has the best installment of the program to date. Of course, my opinion.

[@justinvenegas1760]

Dunne: stop interrupting your guests Welty: stop giving monologues to introduce your questions. Ask the question and incorporate your monologue into follow-up questions

[@smsrepper1]

Is this an interview or an interrogation?

[@mauricioreal7384]

😂😂😂

[@drewhenni2277]

Ryan actin like he gon get mobbed by fans on his vacation. 🤣🤣

[@topnotch710]

Like dawg, get a grip. No one’s checking for you out the country😂

[@Kilterlvr]

Bro him and Welty are really big on themselves lol

[@671oneblood]

Whos Ryan?

[@ohiorichkidbeats]

​@@671oneblood right, who the f*** Is ryan?🤷🤣

[@HashPhantom]

Ryan Dunne, isn’t that a baseball player? 😂

[@1500Blxk]

Why do these OG authenticaters let stock x list shoes that don’t even exist lol I don’t get it’s some shoes that weren’t made a certain size are listed on this site 😂 Y’all needa do your own research at the end of the day fam ‘

[@flamingunicorn8003]

This is what happens when you let a numbers guy run a company that knows nothing of the product his company sells

[@flamingunicorn8003]

@Vindaloo those rumors have been out for a while, but I agree with you. If they are able to successfully fight off nikes law suit I wouldn't be surprised within a year of that they release intent for an ipo

[@flamingunicorn8003]

@Vindaloo no arguement there my friend

[@brendancag]

Has anyone ever ordered from StockX and had their order process twice? I got billed two times for WC3… not sure what happened.

[@maricuchisdelafuente]

A súper Welty is need it to take care of the apartment building ❤

[@ivanperformance100]

17:45 F*** dude I feel this I have like 60 plus pairs of shoes and I feel that I need to stop but at the same time I want to resale and I want more or a hyped shoe comes and F**** it’s so hard

[@fjgomez87]

They should've asked him who won the last $1 raffle lol

[@_KMAC_]

Scott Cutler. Gotta lot of questions for this guy.

[@402carkid9]

Also if you want to know if a stockx tag is real use a black light. You will see the X on the back QR code light up. Fake ones don’t have the X glow it’s just a fake hologram of an X.

[@davidlakhter]

very cool!

[@Ret2Play]

15:59 I’m new to the hobby last month or so, and as I learn more about what happens when collecting shoes, I wonder the same. I think about those grails that are worth 5,10,15k…they eventually become worthless when they inevitably crumble, you can’t pass them down generation to generation like art, so what’s the point? Makes me want to just buy what I like to wear and skip the “collecting”…

[@jay5ive883]

Welty said it best the person with the 8 pairs don’t get u hype beats everything come on what u know or u jus going with the flow

[@dagwoodchat6350]

I tried to buy a pair of jordan 1 low from them and was rejected, because the seller was rejected and there was no other seller.

[@georgewilliams3954]

I used to get 30+ a year im down to about 5-10 a year last year all I got was lost n founds orange lobsters n like 3 pairs of dunks i have def slowed down on buying shoes

[@dalepaulin2112]

44:30.. bullsh#$%!.. i just sent a pair of SBs back to stockx yesterday with huge 1inch by 1.5 inch flaws on the toes you could see 20 ft away!..

[@FillUp703]

You think Welty is Mr. Olympia from the way he talks about fitness.

[@jlmunny]

the use of the word O.G. 😂

[@hydro9652]

Not Matt Welty doing the CrossFit pull ups🤣🤣

[@cWat9554]

Like this show but this is one of the worst episode. Appreciate the program trying to bring some industry insight for the audience but the user experience has spoken enough for Stockx. There is no need for the CEO to come up and make an hour-long commercial

[@topcat365]

Stockx is purposely failing authentications to "show" their tough on it. However, they're failing legitimate pairs of Yeezy Foam Runners that come from Adidas, while making 15% profit just in purposely failing authentication.

[@Glazerboohoohoo]

Ty for asking him hard questions - did a solid job not answering fully but yall left nothing on the table.

[@cardiffsupreme]

Welty ❤️

[@El3ctroclash]

I stopped buying Air Max's. Breaks my heart to see my Atmos, Safari's and OG red fall apart. I just collect old sbs and dunks these days and wear them and don't care anymore.

[@theboy962]

This weeks guest, “The Process”

[@icysolez23]

50:25 🧢🧢🧢

[@J-J-J-J-J-J-J-J-J-J-J]

Welty turning into a stereotypical CrossFit guy 😂

[@HARRISON51274]

Dayum. Brendan grilling him like he got a pair of fake shoe..😂😂😂

[@Rodrigues013-w7e]

Definitely not buying from StockX .

[@evanmacdonald240]

I have over 100 pairs and none of them are ds. I'll never get it.

[@jaemccaskill1422]

Love how JLP snuck in “10 new ones a year”(then whispers 25-50 grails) 😂😂😂😂

[@Uhspresso]

Welty really made this one of the best episodes out.

[@JeffandGiz]

Ryan Reynolds' dad runs StockX?

[@taylorstagg9548]

Yo Welty,.. How many marathon runners you know that can't move a f'n couch?! lol

[@MedicatedActivities]

Cool episode very informative conversation ✨

[@al3xaguirr3]

Thinking you could outclimb or outrun a tiger is hilarious. You were dead the moment that tiger saw you lol

[@Coolranchpapi]

In other words switch to goat guys

[@flyingirish31]

Yup

[@BookerT69]

Goat is the best by far I’ve never had a problem with them

[@samreynolds6007]

The cherry 11’s was the big release last year😭 thought he was gonna say lost and founds

[@erik_n.]

La Puma about the snap his own leg😂 Compose ur self lol

[@flyingirish31]

Rightfully so

[@M3GAMAN3]

Welty with the ableist take - why not just be for people being active and moving their body?

[@stephen-john1677]

Knowing the Tom Sachs situation now

[@TGODSpeaks]

Tiffany and co shoe, is easily top10 nikes, idk about sneakers in general cause Jordan got that on lock, but yeah I don’t like Nike, but I would buy those, I just like jordans

[@rhen4short]

18:57 This is a slap in the face to Pinoy "sNeAkErHeAdS" who only wear dunks and jordan 1 lows.

[@jasonmelanconjm]

Even as a collector, 10/year still seems like a lot to me. I just don’t have that type of income, even as someone who is lucky enough to have a decent disposable income

[@mauricioreal7384]

Terrible guest. Terrible episode. The most boring video Complex has ever put out.

[@hectormarquezjr18]

26:01 Welty gets so petty in situations like this, could’ve hit him with a “let’s see you run a marathon” counter point