Strengths and Weaknesses of Prepay Billing (Mowing in the Dark Podcast)

[@platinumlawnservice]

This will be our 5th full season. Snow is just now melting here. Another 2 weeks until go time. Thats fine because we got a new bagger for our Toro and they forgot to include the bags! So now waiting on parts. We also switched to a 12 month system(this is the first year). Heres my experience. a lot of customers dont want to pay 12 months. Some do! Its mostly our existing customers who dont want to switch. Some are uncomfortable with card on file as well. We are also trying to push our customers to add more services since just mowing isnt worth much. Figure 1200 a year for a typical yard per customer with just mowing. We would like to have a 3500 dollar average between all customers or higher and a minimum 3k per customer. I think the way to do that for us is to get the phone ringing. We need new customers to replace the stubborn or cheap ones. We really just want to simplify our business(billing, scheduling, route etc) and create a profitable model that we can duplicate in the future. We need to gross around 100k a year for a 2 man crew to make it profitable. This is going to be a tough year, knowing that I found the formula but cant force it into existence overnight. Another good video as always. We will be starting our channel here as the season kicks off so subscribe to us if you want to!