Stripe Connect: listening and processing connected account webhooks

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@solkara 9 ай бұрын

What if the user makes a mistake on a page whilst onboarding? do they have to create a new stripe account and restart onboarding?

@StripeDev 9 ай бұрын

Hi Adam-could you let us know with an example, which sort of onboarding details are you concerned about? Like, you won't be able to change the country once registered with your Stripe account. Is there any other sort of detail that you're concerned about? Let us know so that we can help you better.

@solkara 9 ай бұрын

Hi@@StripeDev, I'm just thinking in any part of the onboarding process the user makes a mistake. I just noticed at the end they can update their settings when they reveiew, but there is no back button in the flow. But lets say they are a LLC/LLP and chose Sole Trader as the type of business at the start. Is this something they can change or will they have to create a new Stripe Account and restart onboarding?

@StripeDev 9 ай бұрын

Ah, okay-got it! Users are able to make changes to account business info, such as the business type-other types of info can't be changed, such as the account country. For these issues, they'll need to create a brand new account-for other issues, they'll need to reach out support where we can help sort everything out for them.

@jordanschwartz6871 4 ай бұрын

I didn't see the user needing to login during the onboarding, yet I am experiencing that flow with my implementation. Can you confirm if the user needed to login before starting onboarding?

@StripeDev 4 ай бұрын

Sorry Jordan, could you elaborate on the question please?

@jordanschwartz6871 4 ай бұрын

@@StripeDev Sure. The first screen the user sees when they are redirected to the onboarding flow (hosted by Stripe) shows "Get started with Stripe" and asks for an email address. Then next screen asks for a password. I didn't see that in your demo. I was wondering if you encountered the same experience or was able to get around the user having to create an account and sign in. Make sense?

@StripeDev 4 ай бұрын

No they can't circumvent creating the account.

@jordanschwartz6871 4 ай бұрын

@@StripeDev Thanks - creating the account was understood. But the redirect forced the user to log in. I was able to get around that by turning off the built in external account collection (banking info) - that disabled the stripe auth popup.