Students Retaking a Signing Naturally Class

Question: My student previously took an ASL course that used the Interactive Online Student Materials and is now retaking the class for the same set of units. The grades from previously completed Signing Naturally homework will not sync to the gradebook; what can they do to fix this issue?
Answer: If a student is re-taking an ASL course, their grades will not sync and show in the gradebook accurately. They will need to email [e-mail] with the following:
My name is ‘First’ ‘Last’ and I give DawnSignPress permission to delete my profile from the Signing Naturally platform. The email for my account is [e-mail]