Tailwind iQ3 Pro Installation Video

This video will show you how to install your Tailwind iQ3 smart garage door controller. It covers the hardware installation and basic setup in the Tailwind app. Additional videos are available on our KZbin channel that cover topics such as sharing access, adding vehicles for the auto-open feature, configuring integrations such as Google Home, Alexa, etc.
NOTE: There are 2 different Tailwind door sensors available. This video covers the installation of both types.
J-Track Sensor Installation starts at 2:05
Universal Sensor Installation starts at 3:40
Connection to the garage door opener 7:15
App Configuration starts at 9:57
The current app version may vary slightly from the video due to continuous app updates.

[@chirpingbirdy8914]

Suggestion. It would be very helpful to make a separate video for garage doors with the needed adapter, and also show how to install a second garage door that also has that yellow button.

[@RichAbe23]

Would love to get that video with installation for adapter.

[@stevea142]

Just finished installing IQ3 Pro on my single-door garage. This video was very helpful. My opener is a 1997 LiftMaster Security+ and works perfectly with Tailwind. I bought the J-clamp version and found that the clamp isn't very secure since the "J" form of the sensor doesn't truly align with the "J" rail and with the way the locking screw works. I ended up really REALLY tightening it and it now seems to be holding to the rail. We'll see over time and seasonal temperature swings. I think it's amazing how a 13 minute install video makes everything look super easy but in reality the whole ordeal took over an hour including a bit of trial and error. 100% glad Tailwind is Canadian.

[@scromp]

Installed mine today, this video was very helpful and made the whole process a breeze. Very nice design!

[@user-fe7sx9gf5e]

Thank you so much. Great product. Great videos. I helped my friend research, purchase, and install her tailwind. I chose you after finding out what was happening with the myQ stuff. Tailwind just looked so well put together and well supported. Thank you again!

[@TailwindGarage]

Our pleasure!

[@Jumah]

just ordered mine, can't wait to install it!

[@TailwindGarage]

We appreciate your business!

[@r6u356une56ney]

Would love to see the guide on how to set it up **without any mobile device** but instead using only a laptop PC with a web browser. Would also love to see a version with an Ethernet port option so as to avoid using inherently unreliable WiFi connections.

[@pietro.7383]

Is there a video on what to do if you have a Yellow program button? If so, please provide a link.

[@TailwindGarage]

There isn’t a video but the instructions are included inside the adaptor box.

[@TraddSlayton]

Is there not a video for installing the adapter with openers that have the learn buttons?

[@TailwindGarage]

we do not currently have an installation video for this, but if you have any questions please contact [e-mail] and someone can help you with any questions you may have about it.

[@halhackney8687]

😎

[@TomB898]

Since the standard garage door opener already has limiters built in, why not build a unit that works like a regular remote that uses a wifi or matter connection to trigger the remote. Then you wouldn’t need any other hardware or sensors.

[@delinquense]

I'm still on the fence about what solution to get. I understand the issue with MyQ's lack of integration with home integration platforms. It would be really nice for someone to provide a detailed breakdown /comparison of all viable contenders, functionality and price points for 1-3 openers. Personally, I like the idea of having wireless sensor unit like MyQ provides. Or maybe having a local solution (no cloud) is a deal breaker for someone, which might rule out MyQ for others. Is there a Consumer Report for this category. i.e. Smart Garage solutions

[@ajbenway1]

This video is great if everything works as planned. However, my installation has run into a snag and getting any kind of support feels impossible. My issues has been received and is being reviewed great, but the question I thought was simple. I am not getting a blue flashing light to get connected via bluetooth. The tool they gave me is not toughing anything when I follow the instructions to reset. When I look in the reset hole all I see is a metal board. Nothing provides resistance anywhere when the tool is inserted. I am stuck, and no one helps. 🤔

[@TailwindGarage]

I looked into this for you to make sure someone was going to get back to you. It appears you contacted us at 7PM (our time zone) last night and we responded to you this afternoon with a few emails and a resolution to the problem.

[@williamdavid6283]

Does this work with a wall mounted garage opener? I have the liftmaster 98022. It is mounted to the side of the garage door (not center mounted on the ceiling like a typical garage opener). Contemplating buying your product this week. Please let me know, thanks!

[@TailwindGarage]

Yes it does!

[@estefantheron6643]

what if i have a genie but its slightly different?

[@TailwindGarage]

@@estefantheron6643 then it is directly compatible.

[@Thecarcissist12]

Please add ethernet in the next version please please

[@TailwindGarage]

Looking at that.

[@DGtlRift]

Is your registration service GDPR and/or CCPA compliant?

[@TailwindGarage]

Yes. As our app requests various permissions it explains what they are for. You can deny permissions as long as you don’t enable the features that need them. As far as personal information, we only collect the basics necessary for the system to function and you can completely delete your account at any time. All data is encrypted.

[@jmadawg]

I assume these do not work with roller doors

[@TailwindGarage]

they work perfectly with roller doors. You just purchase the universal sensor version - shown in the installation video.

[@halhackney8687]

Ok, so My opener is Chamberlain (requiring the adapter) but you never mention the adapter or where to mount it. And the adapter has what appears to be hardware similar to an auto key fob. Do we hang it from somewhere on the opener? Not enough info Scott. I'll be installing this tomorrow. At some time while checking out this device, I remember a short tutorial about the automobile sensing and that some autos will need the extra device for that. How do I determine if my auto needs it. I don't have one at present. My IFTTT stuff seems to "know where my iPhone is"m so I'm hoping your bluetooth will recognize mine. I never drive without my iPhone. Neither does my wife.

[@TailwindGarage]

Hi Hal. Thank you for choosing Tailwind! You can hang the adaptor or zip tie it to the hanger brackets that hold up your opener. Some customers even just let it hang loose. Bottom line is you can mount it however you wish. If you look at our vehicle sensor product page you will see an explanation about what it does and if you need one for your use case. The vehicle sensor setup video is also a suggested video at the end of this installation video.

[@ihandyman2472]

Can this device be installed to the internet with cable rather than WiFi?

[@TailwindGarage]

The Tailwind controller is connected by WiFi. It does not have an ethernet port.

[@r6u356une56ney]

@@TailwindGarage A terrible design choice made by far too many device manufacturers. Wired Ethernet should always be an option for devices that are not and do not need to be portable.

[@TailwindGarage]

@@r6u356une56ney we conducted surveys during the design phase and asked if they would like an Ethernet port. Lots of yes answers. Then we asked if they currently had an Ethernet cable that ran to their garage and if not, would they be willing to install one? Most answers to that were No, but still some yes. Then we asked if they would be willing to pay the roughly $5 to $7 extra it would cost to add the Ethernet option (we didn’t want to make 2 different models - so it was WiFi + Ethernet or just WiFi). When we asked that question all answers came back as “No”, so the Ethernet port was pulled from the design. All of that said, Tailwind is doing very well and growing. We recognize there are applications and customers that would benefit from having an Ethernet port. There might be something on the roadmap to address that segment of the market.

[@delinquense]

What isn't shown here ... a multi-door installation, which most people will have, will need wires running along ALL of your doors J rails for the sensors (like indicated in the video)... plus another set of wires for each connection to the single multi-channel controller unit. If you have a 2 door garage, this means the wire runs will be very long, not to mention a 3 door garage. (In this case, you could put the controller on the middle opener to reduce the length of the wire runs from the other doors)

[@TailwindGarage]

Thank you. Most of our customers actually have 1 garage door based on ordering patterns, but you are correct - we didn't show a multi-door installation as we tried to keep the video as short as possible while still hitting the important points. We do mention that additional door kits are required for multiple doors in the video, and further guidance is provided in the user manual that ships with the product. Tailwind additional door kits come with almost 33 feet of wire to accommodate high ceilings, etc. We try to make sure you have enough for almost any installation.

[@BradThurber]

I have tailwind on two doors. Yes it is a lot of wire but it wasn't a big deal to run it along the rails with the provided clips and have a neat install. I do find that the tailwind does always detect when I arrive home about 10 percent of the time by GPS but that is a separate issue.

[@delinquense]

​​@@BradThurberI suspect you meant doesn't always detect

[@ppal64]

The floor option is no good.

[@TailwindGarage]

Why not? That is how the majority of professional commercial roll-up door alarm installations are done.

[@delinquense]

Due to extreme and unprecedented demand this item is temporarily out of stock. Orders received will be shipped on a first ordered, first shipped basis. The expected shipping date for orders placed today is December 12th-15th. 😅 Good luck

[@TailwindGarage]

This only applies to the J-track version. The universal sensor version is in stock and shipping immediately.

[@user-ds8db6ec1b]

Is it me, or did he miss how/where to instal the door sensor wire??

[@TailwindGarage]

The system ships with the door sensor wire already connected to the door sensor. Once you install the sensor you just run the wire to the controller and plug it in.