Whirlpool Manual Test Mode - WTW5000DW

[@TechnicalLee]

This video is for entertainment and DIAGNOSTIC purposes only, made for other tech nerds. It is not an instructional video on how to use your machine on a daily basis, these modes aren't for doing your laundry. Read your instruction manual for normal use directions.

[@torahcapri]

Im having trouble with my machine spinning all the water off the clothes during the spin cycle. Replaced the Actuator but still having trouble. Even reset machine after.

[@torahcapri]

After we replaced actuator we ran a whole cycle. The fast spin worked. Now it won't spin dry clothes, hmmm.

[@dingdongmagee]

@@torahcapri try changing the belt. Sounds like it works when no load is on it but when clothes are on the agitator plate they are to heavy for the belt to spin them properly. Im not an expert just a thought on the situation

[@patrickbrown1695]

A

[@VanillaGorilla4200]

My washer machine won't spin. Any ideas or how to test it?

[@jasminfernandez2678]

Since when did it become science to just wash clothes? Sheesh! I specifically chose the simplest one of them all and I have to study the process of washing clothes even after spending my entire life washing clothes. Holy moly mother of god! Excellent explanation, helpful for anyone in need of specifications and options but my god all I want to do is wash my clothes. I feel I have no control over how I want to wash my clothes the water running for too long to fill up is scary because that can only mean my water bill is going come high. I'm glad I didn't get rid of the old one. What ever happened to the good old days? It should not be so complicated to wash my clothes. Heavy, medium, low, hot or cold, heavy or light and all set. Thank you sir for your patience and support.

[@wcstrawberryfields8011]

Exactly -- No MANUAL capability. Gotta rely on the shaaty Sensors. Awful Machine

[@iamthereforithink2323]

the good old days you would be standing at the river with a rock. bless your lucky stars.

[@davec6016]

@@iamthereforithink2323 amen. people are quick to damn things they don't understand that actually make their lives immensely easier. bless science. god created the river rock. science created the washing machine.

[@bonniet2390]

Dude...this is the best video!!!...how the heck in any way do they call these energy wise???..every cycle runs for an hour, and fills that BIG ol tub up to the top to the tippy top several times!!! And the water runs almost as much as the machine !!...Sir,you've made my day!!! Thank you!!!

[@timberland2862]

😂 It worked. Now doing laundry is comical with the list of steps I gotta follow.

[@lilleryfripp9937]

I just purchased my first Whirlpool just over one week ago locally after my washer broke 2 days before my vacation. I was in a hurry and didn't do my homework. I am not at all happy with this product. I have washed my clothes twice because I thought I was doing something wrong. However, after reading these comments, I realize no one could have possibly tested this machine's performance using dirty laundry. I just returned home from vacation and I'm heading to the store where I purchased my washer to see if they will take it back. I don't have the time or the energy for this nonsense. I have been washing clothes for nearly 55 years and I have never experienced such a poor outcome once the wash cycle was completed on a new washer. I could have washed my dirty clothes and wrung them out by hand with my old washer and gotten better results.

[@jasminfernandez2678]

I'm on the same boat and could not agree more. Whatever happened to a normal process? Hot or cold heavy or light in and out. It should be an easy process not science. I specifically purchased the simplest to avoid this but some how it didn't turn out this way, Nothing like the old fashion way. Nothing is the same. Good luck to us!

[@debraelainejackson5457]

I'm with you. I do not like this washer.

[@adrpals2324]

My is 3 years old and it is crap. The tube when off balance, so we bought a LG washer. But we still have the Whirlpool dryer, it's OK.

[@iamthereforithink2323]

the codes on the right hand of the sheet are simple binary numbers using the lights. (locked and sensing lights are not used for the code) From left to right: wash(8),rinse(4),spin(2),done(1). With all lights off, press start to toggle lock/unlock. if lock is required, set it before entering a code. some codes require lock and some do not. lights add up to the code value for example: drain requires lock and is 7, so that's 4+2+1 (rinse spin done with lock on) low spin is lock code 9, that's 8 + 1 (wash done with lock on) etc this way if you know the code, you dont have to remember all the lights to set. just make them add up to the code and press start. hope this is helpful. good luck!

[@corky5928]

I don't know what was wrong with it for sure but with the help of your video I ran it through the automatic test cycle and it started working again. (was getting stuck on wash with little water in it) Thanks

[@PRECIOUSBABYOFMY]

Haven't tried it but I will because the washer is not spinning . best post 📫 I have seen for this type of washer and you are right , about buying a washer like that .

[@Stroller.Engine]

Thank you for this upload! My machine wouldnt let me wash auto or go in calibration mode, so gave my better half peace of mind i can at least get clothes washed.

[@billbobs7188]

By far the best video on washing machines on the youtube

[@plfallman7]

Man, you were going along better than another guy whom I just watched UNTIL you got to the point where you did about five dial clicks while covering what you were doing with your arm! I think it was R>L>L>L>R. Guess I'll find out soon enough. Yeah, these functions, and their access stink, big time! Wish I still had my 28 yr. old Whirlpool which I maintained from the day I bought it. Easy, until the motor finally was fried. Replacement motor cost as much as the new unit I just got. The longer I watched this video, the more I resolved to get my own Service Manual, as it's obvious that you're not totally up on the complicated procedures, not that I blame you.

[@thepenitentcop1033]

Thanks for showing another way to enter manual mode

[@jr3587]

This was incredibly helpful as I needed to get the agitation plate off. So I needed just the agitation mode

[@ryanpotts2368]

Thank you so much for this video! Just wondering if you can tell me how you have the water running with your lid open? I have powdered detergent and it is clumps on my clothes and I don’t know how to make the machine add more water. I hated our front loader and just wanted something simple, that I could actually soak clothes in and also something that when I took them out to hang they did not smell of mildew. I want my grandparents old machine from the 1950’s-60’s, those washing machines were easy to use and built to last.

[@TechnicalLee]

You have to put the detergent in first before the clothes on these machines. If you put it in on top of the clothes that will happen. I suggest using liquid detergent instead. Use deep water or bulky cycle for more water.

[@mavenfeliciano1710]

If it is an “he” machine, the detergent needs to be for “he” or all machines *including* “he.”

[@rrpstpie]

I was wondering the same thing. Mine always turns off when I lift the lid. I like to add the liquid detergent in while it's filling with water, then put the clothes in.

[@karendrake99]

Powdered detergent has to poured into a container and mixed with warm water before adding it into a machine at the bottom of a load. Your best bet is liquid detergent to keep your machine running better longer.

[@tifftatt99]

A friends mom passed away and I was given the washer and dryer. I would NEVER buy ANY appliance that makes you go through all of that just to wash laundry. Tried using the washer for the first time yesterday and couldn't get the thing to cooperate! Good thing I saved my Maytag because this thing is a POS. Never had a service call on my Maytag in 25 years. The only positive about this product is the matching Whirlpool dryer ... it's a dream... No problem.

[@rtk406]

He put it in TEST mode. Lol

[@DeeLow120]

Whirlpool and Maytag are the same

[@iamthereforithink2323]

@@DeeLow120 not 25 years ago when he bought his Maytag they weren't. that happened in 2006.

[@romeo-zw4zw]

God bless you, i fix my washer thanks to your video...

[@richardwagner5637]

Great video. Can the machine be programmed into reset/ factory mode. My machine is stuck on wash. Only a year old...lousy piece of c-ap. Thank you so much!

[@skyhawaii5446]

Is is a bank safe or a washing machine? If I put my mach. on soak mode, why does all the water drain out?

[@martinlyo788]

The best MTM explaination by far. Thanks a mil.

[@sarahlicain]

THANK YOU! I was about to call a technician and running these diagnostics helped!

[@mr.henderson3395]

It worked for what I needed. Now gonna find the manual like you have thanks :)

[@PatA-gn6tu]

More complicated then I thought. Wow 😢

[@jasminfernandez2678]

Your video is great and my opinion is not a negative towards you at all. If my messages came off this way I apologize. Your amazing I'm the one having issues with my machine. I will try to apply your suggestions it might be helpful. Thank you

[@allrock1238]

The washer has a active drum rotation sensor as long as it detects drum in motion it ,(it also tells the washer control board if the wash drum fails to rotate when it should due to a failure of the mode shifter ,, motor ,, or splutch mechanism defect) as said the washer control board logic won't let you unlock the lid unless the drum is dead stopped .. The control board does have a separate manual test that lets you check if the sensor that senses rotation is working where you rotate the drum by hand slowly and it indicates detected motion on the lights of the control panel.. I beleave this sensor is also located inside the mode shiftier actuator

[@stevefenwick8299]

You're correct,the sensor is in the shift control motor..

[@FeedingMyYoungsters]

How do you do this? Mine is stuck in lock mode. My whirlpool washer sensor is stuck in lock mode, and I have tried everything in washer guide. It has nothing on the mode! So was wondering how I can bypass the lock.

[@danielperry1840]

@@FeedingMyYoungstersI have the same problem my lid is locked and I’ve tried about everything I can think of or everything I’ve watched and nothing is unlocking the lid yet 🤬🤬 how’d you get your lid unlocked?

[@franciendavenport7031]

Is that combination printed someplace? I’d rather have a washer that you just press wash, rinse and spin? Lololol seems so difficult

[@seudat2]

I just bought a whirlpool top load washer, can’t get it to work. I’m trying to get that manual you are using, can’t find it. It won’t lock. I followed all the steps. Help.

[@islandboboy77]

Thank you so much. Happy Easter. Just on here trying to help my parents and your video was the most helpful thus far...hands down, thank you and may peace be the journey!

[@Teresa30ish]

It shouldn’t be this complicated to wash a load! What ever happen to press a button and go?

[@mavenfeliciano1710]

Electronics.

[@alishafrazier8025]

😂😂😂🤣🤣🤣

[@patrickfoster7970]

Dummy he is doing a manual test. Only testing dum dum.

[@rrpstpie]

Corporate $$$$

[@lindagunkle8273]

Exactly 🤬🤯

[@ameniamclaughlin1211]

U make it look so dam easy omg 🤔😂am here been mad AF 🤦‍♂️ cause I can not get to work kmt

[@diulaylomochohai]

Can you share a link to the guide in the description? Great info on your channel! Subbed

[@COJAZZ3]

Bough this exact washer and hate it.

[@Themomhair]

Imagine that the washer runs warm water it did a good job running warm water ty

[@barrybergman2504]

I cannot find the test sheet nowhere on line!!! If you have a link please send it to me! Search engines suck!

[@mil-mil13]

Hi there. Thanks for the video! I couldn't get it to just drain and spin 😪. It ran the entire cycle. How can I fix that pls. TIA

[@jaimegutierrez2569]

I have this same model.. The motor turns on while off. The washer could be off, I’ll be in the room and the motor turns on by itself. Also while its sensing you hear the load motor in the background..Any idea what it could be?

[@harjinder7435]

wow this is the best video thanks

[@CarlosMessiLobos]

The technician manual is no longer the first search on google. You wouldnt have a link to it by any chance ?

[@TechnicalLee]

It is now the second result on Google.

[@Lady_Tism]

@@TechnicalLeeI can’t find it either

[@DeeLow120]

I have this same washer and it stopped spinning. I bought in 2020 and had the 3 year protection plan. The technician came out and said the tub hub was bad. These things rust. He said he could fix it but it cost over $400 so I was given a credit. The technician said not to get another washer without an agitator.

[@christinaletos5817]

I have to open and close my lid for it to fill. Hopefully this will work.

[@franciscoesterripa7912]

My problem is that everything is running in test mode or manually but doesn’t work when is in the regular mode

[@richardlighthill3228]

WHERE do I find the pdf you are using? My searches are coming up dry. Thanks.

[@rhondahord8745]

I tried exactly what this video said! No luck whatsoever! I will never buy whirlpool again!

[@DeeLow120]

Whirlpool is fine, owned also by maytag. Just don't buy another washer without an agitator. Stay away from Samsung, LG and Frigidaire

[@mavenfeliciano1710]

I received a free washer but the lid recognition seems faulty. It randomly stops because the lid light flashes even though the lid has been closed the whole time. I need to check the manual to see if I can reset it or perhaps do some calibration. Thanks for showing us the special mode feature.

[@ericethridge3036]

Thank you, I, at least feel I know what it wrong with my washer. It wouldn't do any of the agitation or spins. I was afraid it was my control board

[@carolbeache5272]

thanks for sharing! this was helpful for resetting my machine

[@MattFerguson26]

12:40 best advise of video, “Don’t buy this machine” 😂

[@jaxsteel1131]

Too late for me I’m doom LOL 💀

[@all_time_Jelly_Fish]

yeah unfortunately we already own it, that's why we're here!

[@MattFerguson26]

Likewise. My capacitor just went out, replaced it and still weak agitate cycles. Ugh.

[@danielperry1840]

I couldn’t agree more POS machine, I’ll never buy another one again I know that!

[@terryhelliker118]

My machine is stuck on Locked. Ran the tests ok, but try to do a wash and Locked light comes on, can’t do a wash. Any way to get around this without buying a new machine?

[@AJsGreenTopics]

I had to invest in a washing machine with an agitator. Thanks for sharing. 😎

[@allrock1238]

They do make a Vertical module washer model with a full agitator as well

[@Meenasyaz]

I've tried all the different settings (heavy soil, deep water, 2 rinses... you name it) and my clothes are not getting cleaned at all! Do you have any advice? It seems to be running fine, it's just that the clothes seem to be getting wet but not clean.

[@AK-iw3zw]

I agree. I had a Samsung, loved it. Sold it with the house. Now, I have this whirlpool and am not impressed.

[@calculatefees]

Same...had the repair guy come over he claims nothing is wrong with it. I hate this washing machine ughhh..

[@krisjagmohan]

I change the hub and still make noise banging jump around the drum have lots of play side to side

[@ADDKADD1]

I'm having a hard time getting my to work

[@rtk406]

You can tell who never had to wash their own laundry or never owned a washer lmao they don't realize your in "TEST MODE" lmao

[@aaronsg71]

I have the WTW4816FW2 model and can’t get the sensing or wash lights to illuminate, reset it numerous times, tried calibrating and nothing. The only light on is Rinse and Lock, but dim. I can’t get this to show no lights and start washing again and very frustrating, any clue? Thx

[@TechnicalLee]

Try plugging something else in the same outlet to make sure it's working. Otherwise that sounds like you need a new control board.

[@christinaletos5817]

Thank you so much for posting this!

[@steved6043]

For Maytag bravos MCT make sure all dials are fully to the left before starting diagnosis

[@jasminevirgo9811]

Thank you so much. I was about to pull out my hair and scream. My teenage son pressed some buttons on my washing machine by mistake. 🤯🤯🤯🤯🤯🤯😳😳😳😢😢😢🤣🤣🤣🤣🤣

[@mimi2613]

Finally I can wash my comforter properly with a decent amount of water.. this thing came with my apartment and I honestly can't stand it..

[@willywilly.2256]

Hey thanks for the video help me out a lot where can I download the manual you had I can't find it online I did quite a bit searching and I can't find the exact Manuel. Thanks

[@TechnicalLee]

Type the title of this video into Google and the manual is one of the first results.

[@willywilly.2256]

Thanks

[@reesy114]

This was so useful!!! Thanks so much!!!!

[@Suebearish]

This is the most complicated machine and quirky have ever had and now some small plastic thing has broken so the machine can't lock and go into spin mode. Will only rinse. Only about 4 years old.

[@timberland2862]

Same

[@sandraanderson5849]

I DONT WANT TO BABYSIT MY MACHINE , I WANT A NORMAL MACHINE THAT WASHES IN COLD WATER WHAT A BUMMER I HAVE THIS

[@declanbrownandcleaning8848]

It's manual test mode not a cycle

[@drakesshion3174]

Any link for this manual ?

[@superiorstockpile5518]

I need this link as well

[@MultiMaryRoss]

Can I just get a "how to use" manual that I can download?? Please????

[@TechnicalLee]

Just Google it, it's literally the first result.

[@TruckerOak]

Thank you! I just replaced the hub drive in ours.

[@tifftatt99]

OMG You do all of that just to wash clothes?

[@modgranny]

I want to dye clothes in my machine, this model. What's the best way to use this machine to allow the dye to be on the clothes longer than 5 minutes before the machine automatically drains the tub? Could I unplug it with the dye in the water and keep it from draining? Should I use the soak cycle, is this longer than 5 minutes?

[@TechnicalLee]

Try soak cycle, I think it stops for 10 or 15 minutes. Time it out first before your actual dye run.

[@modgranny]

@@TechnicalLee Thanks so much! Okay will try this for my next attempt. I did use the bulk setting and just as the machine was about to drain, I lifted the lid and kept the dye water with the clothes for about 10 minutes before it automatically drained. I suppose I could time this and not let it turn off/empty at 8 minutes to get the most out of my machine. The wash cycle for a large load is about 15 minutes. I've got to try the soak cycle, however, to understand how my washer works. Amazing of you to help me!

[@ChanceSeymore]

This washer is horrible. Finally got the damn thing to drain. Is it worth trying to do another load?

[@laundryandtrainman2467]

Not if it won’t drain when it’s supposed to.

[@rhonw468]

Hi Lee, I have this exact washer and i've been testing my machine as you described because It went from working properly to getting stuck in sensing mode. The sensing light comes on but it doesn't move along from there. So I'm manually trying to wash but stuck on the rinse and drain part. I'll keep trying to do that but in the mean time....can you tell me how to get it to move along from the sensing mode when it's stuck plse? thanks, RHonda

[@TechnicalLee]

You probably need a repairman, if it doesn't move the motor or control board might have failed.

[@soniespindola]

We got this today..help the cycle is rediculousle soooo slow ...

[@chrisemmanuelmarshall2625]

Well informed video. Very helpful

[@dn7783]

Can you put that in your description can't find it on Google anymore

[@TechnicalLee]

It's still on Google.

[@chadd.9119]

I have a whirlpool model number WTW5000W2. It doesn't seem to spin out the clothes completely. I've checked for blockages and got nothing. I checked the ohms on the pump. Checks out at 20 ohms. During the spin cycle it acts like its not getting up to full speed. It starts to spin....stops.....starts to spin again....stops....and continues throughout the cycle. Any ideas?

[@danielperry1840]

Sounds like you have an issue with the drive hub. The little plastic piece that goes over it is probably stripped off and isn’t working properly. If that’s not it the drive hub itself is stripped out.

[@ronfrancoeur8350]

I have the same washer machine but mine won’t agitate at all , just sits in water for a while than drains

[@drakesshion3174]

Hi I ran the manual test mode but my lid won't lock

[@ejhoward07]

Same. How did you fix it?

[@drakesshion3174]

@@ejhoward07 I didn't I still have the problem

[@jeffalley4417]

Tried to wash a load... put water then quit. I can't even get into diagnostic mode and there's nothing online to tell me what the next step is

[@Iggys7]

My Whirlpool washer WTW5000DW3 Is going out of balance and shakes like it will break (hard). I went on the internet and replace the four balancing springs. Did not work. I replaced the Mounting hub with an all new metal version W10324651-BA. Did not work. Two things I have noticed 1. washer fills tub half way like normal but on a quick wash setting so, the clothes are wetter when they are drained. It also seams like on quick wash it does 2 washes, 2 rinses, and 2 spins? And 2. the tub is not out of balance when I set to drain and spin only (tub stays balanced). WHAT COULD IT BE??? HELP??

[@Lady_Tism]

Did you ever figure it out? Mine is doing the same thing. 🙄😭

[@therebelmethod1520]

Anytime I open this, the water stops. Does anyone know why?

[@rrpstpie]

Same

[@miltonmoses3316]

Not much water coming out warm or cold how to fix?

[@MrsJazzyDoodle]

I would just like to figure out why no matter what I choose, the machine ALWAYS fills with a full load of water. It has always done this - since NEW. I assumed, because I was using AutoSensing, that it was filling to an appropriate water level. Then one day I caught it....full tub of water when I only had a few items washing.

[@gozillatrade5178]

My whirlpool stuck in drain. Repowered still same, tried knob sequence , same, no lights.

[@helenwingeier]

I have this exact washer and it won't spin out the water in my clothes and makes a squeak noise. Any thoughts on this issue. It washes , fills up and drained just won't spin out the water ? I've had it a little over 5 yrs now.

[@DeeLow120]

What ended up happening?

[@danielperry1840]

The drive hub is stripped out, either the little piece which is around $15 or it’s the hub itself and it’s well over $100 might as well just get a new washing machine if that’s the case.

[@danielperry1840]

I can’t get my lid to unlock at all. It’s very frustrating.

[@celyaenid]

What happened when is plug, the motor turn on but the lights don’t?

[@samtate1260]

The red light does not work on mine that says locked stops right before the cycle and starts clicking

[@davec6016]

' i just printed out the service information, you can find this online.... ' 2:14 WHERE WHERE WHERE ?!?!?!?

[@D_evend2.0]

I need help my machine have the red light locked on and not working what to do?

[@brianreeves4309]

I got a machine just like this but with a agitator and it is skipping the Rinse cycle and apparently if it does the Rinse cycle it doesn't agitate as it rinses or spin as it rinses not sure if that is normal however.

[@laundryandtrainman2467]

Not if you get on 2 rinse or one deep rinse.

[@The-Vape-Man]

How do I unlock the top of this particular model

[@TechnicalLee]

Press the round button to pause the cycle and it will unlock if able. Otherwise you'll have to hold the button for 5 seconds to cancel the load and wait for the drain to finish. It will not unlock if the basket is spinning until it comes to a complete stop.

[@JoalaneXava]

Sequence,i tried it i am feeling down i cant seem to get it right

[@jessidawkins5245]

What if u dont have a pipe to run it to can it still work

[@TheDemo714]

Where did you print the service manual from? I’ve been trying to look for it and cant seem to find it online

[@SandyBhall]

I don't know how to full my machine up to cover the clothes what should I turn to full up

[@TechnicalLee]

Bulky Items/Sheets

[@wolfsoldier5105]

The problem I have with this model is that it won't fill up with water! It feels up a quarter of the way no matter what setting its on...

[@marlonmoore859]

I luv manual mood idia, but I have one problem I unplug the machine know I can't open it ....plz help me here!?

[@MrCristian97]

What if I just want to rinse???

[@TechnicalLee]

Use Rinse & Spin setting.

[@STEAKnyfeCYRUS]

My lid won't open even when I went into diagnostic mode the locked red button still shows...

[@cGrittyGal]

needhelp ...when filing machine has click sound about every 40 seconds ...has not done before 74yr old gal living alone need help if this is an issue I need to address

[@jeffreyangeles2554]

How to use the soak pls

[@shawniquadouglas125]

Why does the water drain while the clothes are washing?

[@marknoble854]

So when do I add detergent and softener? Thanks!

[@TechnicalLee]

Add detergent first thing before putting in clothes. There's no softener dispenser on this model so you'll have to use a Downy ball or similar. I don't recommend fabric softeners.

[@theoptimistquartz8559]

@@TechnicalLee do I add it in the hole thing or in the washing machine?

[@rememberthis8795]

Very nice!