Whirlpool Washer Shaking or Bouncing Around - Ultimate Fixes & Tricks

[@bensappliancesandjunk]

This video is an update to the past few on suspension rods, as this video is the ultimate, most complete guide due to how many questions/comments I've gotten over the past 3 years. Links: - Bounce-B-Gone Washing Machine Suspension Grease: bit.ly/3O3qcIs - W10324651 Metal Hub (Replaces U-Clip Hub): bit.ly/3YGef0l - Neu Appliance Tub Bushing: bit.ly/4eo6O3O - Gearcase Shim Kit: bit.ly/3CwK6Jf - Bulk Tub Bushings (5+ or more Quantities): bit.ly/3zsWmtc

[@tedrstedrs6690]

Ben can you go over the lg wash tower? How to put in diagnostic mode etc. Small repair company owner just got a call for one there's nothing out here about it. WKE100HVA MODEL

[@bensappliancesandjunk]

@@tedrstedrs6690 yes, I have a few I can do that on. I dont have an ETA to get it done though

[@rosemariebrancato5202]

Can you advise me on my moms machines I paid a technician 140 on friday he ssid nothing wrong it jumped an bumped sn wobbly its 12years old.

[@jeffpopp7591]

Parts arrived today! Greased the 4 shocks before putting red bushing in drum ,hardest part was getting drum back down with new bushing, in all about 1.5 hrs it was back together and doing 1st load not even a wobble on spin Fantastic ! Since it was walking across floor prior. Thanks for everything Ben

[@gmainolfi]

All the initial research I did said to replace the suspension rods which I did but did not solve the shaking problem. I stumbled upon this video when doing some more research and I am so glad I did. This is the only video I found that mentioned replacing the bushing and once I did, the washer stays in one place now when spinning. The 15/16 deep socket worked like a charm with getting the old bushing out. I also replaced the plastic hub with the metal hub since it seemed like I was replacing that at least twice a year.

[@jeffpopp7591]

Thanks Ben ! I used to do driveway flips on W/D repairs in the early 80's .Just my wife & I have used 5yr old whirlpool set .the washer started walking so thanks to your video the tub is out sitting on floor ,it was quite stubborn broke wash plate had to use gear separator to remove gear off spline and tub was a hum dinger purple power, vinegar, PB Blaster hammer 24" wood stick I pulled up on tub while wife drove down on wash plate tub threaded down into shaft . Shoe wee I think we made a great WWF tag team to get it apart tub bushing was a breeze 4 light smacks.were on break until our order from you comes in. Thanks a Million Ben jeff & charlsey

[@jimfreeheart]

Awesome helpful video! I re-calibrated my washer, then replaced the spring rods in about 1/2 the time that it took me last time I did this repair. Thanks to two comments you made in your video! - Regarding removal and replacement of rods without having to pull rod out from the bottom of the machine and then again - how to use the hook on the end of an old rod to pull the new rod up and into place! Thank you so much, Jim

[@michaelfessenden8601]

Installed the plastic shim in a customer 's washer today and saved it from replacement. This made the tub new again. Thanks Ben

[@lorettacaputo6997]

I have the exact Whirlpool machine that is ill. First we had the unbalanced loads and it resulted in a machine making a hole in the drywall of the laundry room. Then it decided to not go into different wash modes, or spin etc. I started to investigate the possible causes and I decided to just move the machine to the garage and do a repair in the future. Every video has taught me something unique about these machines. The greatest revelation has been the use of dampening grease....something I never heard about. Now a new Samsung machine is doing the washing jobs. I was wondering if you can buy replacement rod holder caps as one of the violent shaking episodes cracked the top plastic holder.

[@bensappliancesandjunk]

Hi, I am unaware of new caps avaialble to purchase for any brand. But thats an interesting question. I wonder if they could be 3D printed and sold...

[@lorettacaputo6997]

@@bensappliancesandjunk I guess so. I may just need to repair the broken cap with jb weld or find a trashed machine to salvage.

[@cyin2000]

Thank you for this training video ! I had purchased your Samsung DC97-16350U suspension rod replacement and tried with Super Lube grease. Then after watching your video, I regreased my suspension rods using Bounce-B-Gone Washing Machine Suspension Grease. I found washer bin to be a lot more stable when pushing down to pushing to the side when comparing lubing with Super Lube. I wished I had purchased Bounce-B-Gone Washing Machine Suspension Grease the first time I replaced my suspension rod. Bounce-B-Gone grease is very thick and very sticky and it significantly slows down the movement of suspension bead during movement.

[@markdavich5829]

These types of vids are some of the best content on youtube. Any professional creator who does this always gets my subscription, Edit: like, and watch minutes!

[@ktsenya2]

Thank you so much. Last year I saw a washing machine, the exact, same style, that was shaking violently and spin. I believed that changing the suspension rods with solve the problem, but it did not. Honestly, considering the amount of work and effort involved and getting to the spin bearing. Most customers will probably opt to just replace the darn machine.

[@bensappliancesandjunk]

Potentially yes. But some are willing to do it to totally solve the issue and upgrade the machine

Ok, Ben!! Thank you for all you do for the community 🙏🏻

[@norontboyz5949]

As an appliance tech, thanks for this video. Lots of great info!

[@seinfan9]

Watching this, I'm reminded of my parents' old washing machine back in the 90s. Turning the knob to the cycle you wanted sounded like gears grinding. And you had to pull the knob to start the machine.

[@RyanEdits1]

Thank you Ben! I will save this incase my washing machine ever is like this! ❤

[@MrOmega52]

A very valuable channel. Keep'em coming.

[@MrOmega52]

You do the same thing my dad did with his small engine shop. He would tell the customer how to do more basic repairs and sell them the parts to do so. Many times they would, due to his instructions, fix their own problem. Sometimes they would end up bringing it to him to fix. Either way, he developed some very loyal customers who came to him for parts years after he was forced by health reasons to stop repairs. They called or came on up to and even after his receipt passing.

[@skliros9235]

Ok. The red bushing is just what I needed. Thanks

[@hunterm4188]

Just bought one of these yesterday brand new! Hope it lasts

[@nedawilmhoff3599]

Don’t count on it. My son had this issue from day one.

[@SupaaMann]

Note on the agitator plate that was super helpful from a different video: use something thin to slide under the diameter and pry it up evenly (like a shoelace). Two of them in a cross pattern tied together can really help with leverage and reducing hand injury.

[@B27511]

I used Allen wrenches, slid the "hook" side in the holes opposite each other and rocked it. Worked great! I did spray in the screw hole with WD40 first.

[@RossReedstrom]

Hmm, wonder if that will help with my agitator ...

[@jayc3483]

"Prevent injury"... lol unless you are like me and do this two shoelace technique. I edge my.elbows on top of the washer then used it as a pivot point to lift the wash plate straight up. Being a strong brute force kind of guy I pulled very hard and it finally popped out and I ended up double uppercutting myself right in the bottom lip and nearly punched my bottom teeth through my.lip. the worst part of it all my son was right next to me watching me the entire time. Swollen lip and bruised ego but at least the freaking wash played finally came off.. 😂

[@hadenbeckley8886]

Most helpful video out there for washer repair

[@sleep61]

this is great, i wish i had seen this before i ditched my previous washer

[@Resist4]

Your videos are so informative, I've really learned a lot from them. Thank you for not keeping all this info secret, like the industry wants. As appliances have become more and more expensive, and don't last as long they used to, we as consumers should be able to repair as much as we can to keep our costs down and you have allowed us to do that. But I will say the washer you used for this video was probably too rusted to bother spending the time and money fixing. I assume you used it just for demonstration purposes. It does appear Whirlpool used that cheap bearing purposely, so the machines wouldn't last long, because a better part wouldn't have cost them that much. I really dislike how companies don't make products that last a long time anymore.

[@bensappliancesandjunk]

Its linked multiple times in description, comments and the product carousel

[@Resist4]

@@bensappliancesandjunk I found it afterwards. I will be buying some!

[@rogergomez1848]

Bens appliance and junk hopefully finds investors and can actually become a appliance manufacturer with the knowledge from a repair man / engineer pount of view

[@zoro8927]

That'd be nice, but these companies want to make MORE money by selling cheap crap that needs frequent maintenance or replacement. The cheaper, flimsier parts are readily available and did I mention they are cheap? Majority of consumers will choose cheap over quality.

[@daniellichau1855]

Excellen information...solved my problem easily. Thank you

[@CroneLife1]

Who knew that washing machines now come with a Konami code for troubleshooting. Awesome.

[@bensappliancesandjunk]

This one has been like that for awhile now. If you can decipher it, its super powerful. We just use that code to run key components for failure instead of trying to run a loaf and guess what the issue is

[@CroneLife1]

@@bensappliancesandjunk , I didn't know this. Thank you!

[@nedawilmhoff3599]

Son had a brand new Whirlpool that did this since day one in 2023. Whirlpool shouldn’t still be getting away with it 15 years later.

[@railandsail8676]

New to this discussion, but hoping to solve the issue with my whirlpool washer thats been working great for over 10 years. Right away I ran into the suspension grease solution, and wonder if good old thick automotive axle bearing grease would work?

[@jaguilar11009]

Thanks for all your help 🙏 👍 😊

[@makaveli2tt]

Very useful info. Thank you for sharing

[@zekenzy6486]

Great video. Thank you for shairng

[@drewhussle9664]

Question?...replaced hub and rods but now machine isn't rinsing cloths out totally which it was before, and cycle seems shorter, any suggestions why? Also I purchased a basket bushing from you too, gon' install that as a last effort...and yes I recalibrated it properly..

[@andym8682]

If your having trouble removing the wash plate like I did. Buy 3 air wedge bags. inflate near the 3 ribbed parts of the plate. Should pop off.

[@DjKaiser84]

I bought Nyogel 767A damping grease on Amazon $25. Lasted about 8 months, now needs another go.

[@bensappliancesandjunk]

Our version is $10 and should last a little longer. If combined with new rod foam, should last 3 to 5 years easy

[@RossReedstrom]

@@bensappliancesandjunk You mentioned the possibility of y'all coming up with a die-cut replacement foam: any progress on that? (Yes, I'm repairing my Maytag right now: currently fighting getting the agitator off)

[@bensappliancesandjunk]

@@RossReedstrom we just got factory samples 2 weeks ago and distributed them to 2 dozen technicians to try. So far, the results are phenomenal, but we are awaiting a few other people before we order a major factory run of them. Should have them sellable by end of year.

[@RossReedstrom]

@@bensappliancesandjunk God to hear! Now to get back to getting this $#%^$% agitator loose from my Maytag: I've tried a vinegar soak with several 5 minute agitator runs. Think I'll leave the vinegar over night, if that doesn't work, get some CLR. Last resort is unbolt the drive and bang on it. Can't wait on a shipment of the Washer Bomb, I'll run out of underwear!

[@bensappliancesandjunk]

@@RossReedstrom we're working with a company to bring an industrial plate removal tool to market, FYI

[@gregowens4388]

Where can I purchase the spanner wrench? Thanks for your video.

[@craignehring]

Good to know, although I am still rocking my 1984 Kenmore

[@nedawilmhoff3599]

Hang onto it.

[@countrystrong3848]

Do u know when you'll have the mounting hubs available again?

[@drewhussle9664]

@bensappliancesandjunk hey my man I bought the basket bushing from you and installed it, also updated the hub and new rods,on my mothers whirlpool but it's gotten worse only on the spin cycle, jumping around bad! Everything was properly installed do you have any suggestions on what it could be? Also I recalibrated it when I was done

[@bensappliancesandjunk]

Odd - those things almost always solve it. Where were the rods purchased / are they OEM? I would start from the start and check to see what may be causing it to bounce... Does the inner tub wobble? When you press down on the basket does it snap back up and not move, or does it wobble around? Is it leveled?

[@FelipeLopes..-dc5xt]

Thanks..🙋‍♂️👏👏👏👍👍👍...my Brazil..🇧🇷😁👋...

[@RUSTAM_ALIYEV]

THANK YOU!

[@joebersik9846]

Ben are speed queen impeller washers reliable....? thinking about getting one

[@igorseprak6177]

Speed Queen is great. Simple. Get the one with knobs, commercial grade one, I think it’s TR5003WN. I am satisfied.

[@notiratskie8955]

If I put the replacement sleeve in and it didn’t go completely flush. I’m talking less then an eight of an inch. Like pick my finger nail on one side. Could that still throw off the balance? I changed the sleeve the baring plate the springs and when it rinse spins the machine still shakes like crazy on the rinse part. Help?

[@bobberbri]

Just bought the red tub bushing. Apparently my older kenmore doesnt have a knock out hub. Should I order the metal shims?... oh it has round lights 😮

[@bensappliancesandjunk]

Whats the model# of your Kenmore? Thats very very interesting. The shims should definitely work - theyre a near-universal replacement.

[@notiratskie8955]

I watched this and changed everything on this video plus grease my shocks with that stuff I bought on this website. Still shaking during the draining process…. Please help.

[@whatthefunction9140]

I have this exact washer with this exact problem

[@codeswizard]

Hello Ben. How can I buy accessories?

[@tedrstedrs6690]

@bensappliances@junk can you go over the lg washtower connected washer and dryer? How to put in diagnostic mode etc??? Please and thank you!!

[@bensappliancesandjunk]

I will as soon as my studio gets put back together

[@JimmyGodbolt-ui1sj]

Got question on a Roper dryer knob rotate but when it get to the cool down cycle it stop rotating causing the dryer to keep running without turning off

[@xusmico187]

Thanks. PLEASE do on on whirlpool front load washer, removing top to clean mold from water dispenser.....

[@bensappliancesandjunk]

I'll see if I can get a dirty one to try that on for a general maintenance video

[@Psycho9263]

There's no time to do this in the field. In the shop for refurbishing it's a great idea. Keep in mind that dust or dirt can adhere to the grease.

[@bensappliancesandjunk]

You'Ve never pulled a tub on a service call before, ever?

[@timsouttahere]

Can you use the grease on a front loader suspension dampener?

[@Rustyrailhead]

I like your video but wish you would have said that this inner tub's movement was bad or good.

[@bensappliancesandjunk]

If the tub wobbles its bad 90% of the time thus why I mentioned shaking the tub to test

[@zoro8927]

I have this exact wash machine. It's pretty old now and has been working great! It JUST started making a strange sound, kind of low. 2 fays later I run another load and the sound is 100% louder and sounds like a "REEEEER! REEEER! REEER!" sound. It actually scared me when I turned it on and started walking away bc it was so loud... it does not sound good lol. Anyone have any clue what it may possibly be? Based off this video... maybe the agitator? or the belt but I haven't come across any videos replacing the belt for this particular model.

[@bensappliancesandjunk]

Probably the Splutch system underneath

[@anthonyb1430]

Just installed your red bushing. Washer still shakes violently. Also installed new stabilizing arms. Same results. Any suggestions?

[@bensappliancesandjunk]

Did you recalibrate? Usually that fixes it but I'd look at pressing the tub down and side to see like the video and see how it moves and re centers

[@Twerp70]

I replaced my hub bearing with a metal one. However, my tub still have play. Everything is tight. I can rock the tub back and forth and the hub moves underneath the screams. Can you point me in the right direction?

[@bensappliancesandjunk]

Which hub bearing did you use?

[@Twerp70]

The metal one. I ordered one of your red tub hub seals. I'm going to see if that works.

[@tgriffin6938]

"If You're Not First Your Last!!!"

[@2mo2time]

I have this washer, is it good?

[@bensappliancesandjunk]

They are good but have had a big flaw in the tub for years. Whirlpool addressed it recently but there's millions of machines that are gonna break due to the cheapness of the tub bearing

[@ftlbear]

In my honest opinion - NO, although it is very affordable. I assist people at THE HOME DEPOT in Southlake, Texas, and personally have a Maytag, which is the same basic machine! It can be difficult to assist people when most newer washers are not made to last! It is easy to help people make a decision when using Ben's videos with a customer!

[@southsidetom]

Third party rods are junk. Stay away. Bought a set and they were not the same length as Maytag OEM. Put em right back in the box and returned Third party rods. Real Maytag rods worked like a charm!

[@marknemeth1123]

do you use a TB 123 A or a TB 123 B spanner wrench

[@marknemeth1123]

never mind I found my answer in the parts link thank you

[@calvinpritchett2862]

My lid does not come forward enough to lift up. Can not get the top off the machine. Don't want to break it. Only slides forward about 1/8th of an inch and does not come up at all.

[@bensappliancesandjunk]

What model? Some are a bit different

[@shericontrary2535]

I bought an evil Best Buy Insignia 3 years ago. It spins out ok but if there is a bath towel then it doesn't spin ok

[@Twerp70]

The same metal one you used.

[@rj8569]

Buy a speed queen 👸

[@bensappliancesandjunk]

Unfortunately, the are about $700-800 more than these machines right now

[@josephmartin7673]

This is true. Save up.

[@retirementpirate3665]

Locktite is similar to Brylcream. A little dab will do you.

[@ftlbear]

That is true, however, Locktite is not grease and not made for that purpose.

[@lamar331]

Thanks my machine was just unbalanced

[@cheitoh12]

The water pump on mine keeps running by itself with no lights on the panel

[@kellycarroll6829]

💚🕊

[@whatsupthom]

“recalibrate it with no clothes on… …the inside”

[@drolife74]

Whats with the hat

[@bensappliancesandjunk]

Its part of the persona / costume I wear in some videos