Test AI voice agent USING AI | Hamming AI x Retell AI

[@AiBizAcademy]

I worked for a few years in QA and know how essential testing suites can save your business. Also loved your take on testing the agents with real customers, in real life: with different background noises, different accents and speech frequency.

[@nhatminhhuynh6789]

Our company really need this kind of solution! Thanks for sharing

[@nathan-agento]

Thank you, feel free to book a call and we can discuss in more detail!

[@AiBizAcademy]

After watching the video, some questions popped into my mind: -can you put the assistant being tested into a test-mode, so it doesn't do things in production? Like booking unwanted/test meetings -related to the first question: is there any way to set on the assistant being tested a custom knowledge base just for testing? This would help a lot to have your tests and test data in synch (so no surprises when the knowledge base changes and tests will fail as a consequence) Thanks again for the interesting use case!

[@nathan-agento]

Great questions, I'm not sure if Hamming has these functionalities yet but they should! I'll check with their team to find out.

[@ygoesit9898]

also how do you go about making certainn Ai systrems deterministic? are there any sure prroof ways to have near 100% accuracy at all?

[@nathan-agento]

@@ygoesit9898 Right now, I don’t think it’s possible to make an AI agent completely deterministic. Instead, we aim to increase the accuracy and reliability by testing and improving, both before and after deployment.

[@ygoesit9898]

What platforms or voices sound the least robotic and really give the impression and casualness of talking to a human in your opinion? Is it maybe the prompt thaat can really make this happen or both the prompt and a good voice choice?

[@nathan-agento]

@@ygoesit9898 When it comes to realism, it’s more about the selected voice and voice settings than the prompt. Regarding specific voice, it depends on specific context, I usually try different ones until I found one that sounds just right.

[@dennisheita1236]

Hey there I really need some help do you know how to connect a chatbot to what’s app I’m in a pickle

[@nathan-agento]

I actually built a WhatsApp chatbot recently using Botpress. If you haven't tried it, I'd highly recommend it.

[@dennisheita1236]

I have that’s where I’m struggling

[@nathan-agento]

What issues are you running into exactly?

[@dennisheita1236]

@ well connecting to meta brought different problems like them banning us for the names and us needing to verifying our business but still

[@dennisheita1236]

@@nathan-agentoconnecting to meta to get to WhatsApp we verified the business with docs and we got banned in some attempts but we keep running into problems maybe we are missing something